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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 19, 2026
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State Bank of India [SBI] reviews & complaints page 516

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S
saikala143
from Chennai, Tamil Nadu
Sep 12, 2018
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I made a transaction in a restaurant and supermarket with 955 two times and 1216rs three times but my card got rejected. Amount debited but not credited please do the needful thing. I can't approach to branch as i'm staying so far from it. But 955 credited and again debited. I made this transaction on 05/09/2018
But still, i didn't get the money please help me
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    G
    Gunda Hemanth
    from Thiruvananthapuram, Kerala
    Sep 12, 2018
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    Address: Guntur, Andhra Pradesh, 522503
    Website: Google

    Dear team,

    Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
    Thanks regards.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Respected sir,
    I can not change my old mobile number using debit card at ATM centre.After entering number, it shows "UNABLE TO PROCESS INCONVENIENCE IS REGRETTED. KINDLY CONTACT YOUR BRANCH OR CALL 24×7 HELPLINE AT... "
    Card number [protected]
    3000ru.debit my account [protected] but not credited 25agust2018ubi ac.[protected] and not reverse my account.
    Please reverse .
    Chandan singh
    I am opened the e-rd on 5 years back and it matured on 20/08/2018

    and interest not paid for these . Only principal amount showing

    please do the needful
    My a/c no is [protected] . Rs.12500 hold in my account since long. Neither i withdraw the money nor received interest on them..My home loan has already been cleared but don't know why Rs 12500 hold with my account. please see the matter as soon as possible and also pay interest as applicable on them.
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      P
      pankaj suman
      from Hyderabad, Telangana
      Sep 12, 2018
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      Address: New Delhi, Delhi, 110007
      Website: don't have

      Hi
      My name is pankaj i am visited one of your branch in shakti nagar delhi 110007 we ware in a so much rush but we won't be able to find the solution thare is a bank staff tgey would not be coming in thier sipulated time even they are so rudly how they are talking like they don't educated i know this a govt bank but still govn is also hare to giving a good service please ask them to they do thier work well so we can suffer for any thing other wise i choosen other private bank to open our account

      Thanks
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      My money is getting debited every month with rs.295/- with out my permission, i didn't got any loan also yet, but how could they cut my money without my permission??? Not one month every month... Now this month 2 times its deducted, its too bad on SBI to these I need my money back
      Dear Sir
      I have not received my refund amount against failed transaction amount of Rs 4000/- was deducted but no refund has been made from last 4days. Kindly refund at the earliest to my SBI savings ACCOUNT NO. [protected]
      IFSC CODE. SBIN0001966
      SBI KHETRAJPUR BRANCH, SAMBALPUR

      Regards
      Ravi Sharma
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        K
        Krishna Saroj
        from Chennai, Tamil Nadu
        Sep 12, 2018
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        Address: New Delhi, Delhi, 110019
        Website: [email protected]

        Dear team,

        Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

        Thanks regards
        Krishna saroj
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          R
          Rahul_Mast
          from Channarayapatna, Karnataka
          Sep 11, 2018
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          Address: 711202

          Respected sir/madam

          I have a educational loan with account number [protected] in state bank of india. This loan account is linked with my savings account [protected]. Branch is belurmath. Ifsc code sbin0004640. This savings bank account is a joint account with my father, sanjay singh. Sbi is deducting money from my savings account stating as loan arrear and even from my father's other saving account in sbi in belurmath, a/c no. [protected]. I havent got any information regarding my emi. They are simply deducting as soon as money is being transferred to my account. Every quater rs. 15 is deducted from my account for sms alerts and most of the time i don't get the message abount money being debitted or creditted.
          How a person stay like this? Two times i was about to withdraw money from my account for some purpose and i came to know that money is debitted from my account and balance is zero.
          I am not a defaulter. I pay between 10th and 15th of every month.
          People who are taking loan of 900,, 000 crore and moving out of the country. No one is deducting from their family's account because they are rich and i am not a defaulter so money is being deducted without any notice. They are making some other person call me ass they are not updating the full details.
          I have faced problem as suddenly money is deducted.
          This is the condition of the nationalised bank. For small loan account banks are trying to recover like that we people have taken money and are running away. This was not accepted from such an old nationalised bank. I have faced some serious problem because of this deductions from my account without prior notice.
          I hope you will take any appropriate action and revert me about this complain as soon as possible on my plea.

          Thanks and regards,
          Rahul singh
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Sir,
          Don't debit cash through investment intermedi. This is the third time I am loosing my money. Please block it
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            R
            Rahul_Mast
            from Channarayapatna, Karnataka
            Sep 11, 2018
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            Address: Howrah, West Bengal, 711202

            Respected sir/madam

            I have a educational loan with account number [protected] in state bank of india. This loan account is linked with my savings account [protected]. Branch is belurmath. Ifsc code sbin0004640. This savings bank account is a joint account with my father, sanjay singh. Sbi is deducting money from my savings account stating as loan arrear and even from my father's other saving account in sbi in belurmath, a/c no. [protected]. I havent got any information regarding my emi. They are simply deducting as soon as money is being transferred to my account. Every quater rs. 15 is deducted from my account for sms alerts and most of the time i don't get the message abount money being debitted or creditted.
            How a person stay like this? Two times i was about to withdraw money from my account for some purpose and i came to know that money is debited from my account and balance is zero.
            I am not a defaulter. I pay between 10th and 15th of every month.
            People who are taking loan of 900,, 000 crore and moving out of the country. No one is deducting from their family's account because they are rich and i am not a defaulter so money is being deducted without any notice. They are making some other person call me ass they are not updating the full details.
            I have faced problem as suddenly money is deducted.
            This is the condition of the nationalised bank. For small loan account banks are trying to recover like that we people have taken money and are running away. This was not accepted from such an old nationalised bank.
            I hope you will take any appropriate action and revert me about this complain as soon as possible on my plea.

            Thanks and regards,
            Rahul singh
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              K
              Kaustubh Dhakad
              from Anta, Rajasthan
              Sep 11, 2018
              Resolved
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              Resolved

              Respected sir,

              I tried transferring money from SBI Anywhere app's UPI section to my Axis account.

              The transaction was declined and the amount was deducted.
              I tried calling the customer care of SBI and they were of no help.
              Tried mailing at upi.[protected]@sbi.co.in but first time I mailed, they asked for reference number.

              In second mail they asked for mpassbook screenshot. I provided everything but still there is no response from them.

              The customer care executives said me to raise a dispute through Sbi Anywhere AppUPIUPI transaction historydispute.

              I tried this and the dispute was open till the morning and when I checked back in the evening it was closed without any resolution through them.

              Understand a common man's problem, guys.

              I am attaching screenshots of whatever was happening.

              They don't seem to understand anything.

              Amount : 1347
              12 Digit reference number :[protected]
              Oct 5, 2018
              Complaint marked as Resolved 
              Amount was credited back to my account. Thanks SBI team.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Sep 16, 2018
              Updated by Kaustubh Dhakad
              Still no update from their side.
              Sep 18, 2018
              Updated by Kaustubh Dhakad
              Still no update.
              Still no resolution/response.
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                D
                dimplepurvi Shah
                from Vadodara, Gujarat
                Sep 11, 2018
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                Address: Ahmedabad, Gujarat, 380014

                Subject: Not got Credit of PPF amount for 2017-18 and Interest there on for Account No [protected]-1

                Respected sir/ Madam,

                REF :- OUR PPF Account No [protected]-1 - Purvi Dimplekumar Shah
                SUB : Non-Receipt of Credit of PPF cheque and Interest thereon for 2017-18 and 2018-19

                With Reference to above, We would like to bring to your kind notice that We are dealing with SBI Bank since last many years, having Saving Bank Account, FDs with SBI Memnagar and SBI Adalaj branch and doing almost all banking activities with SBI Bank. We are also having our other family members PPF account with the same ellisbridge branch.

                We are also having our PPF Accounts with SBI since last many years but with regret, We would like to bring to your kind notice the treatment/the service which we have got for our above PPF Account is very very below Par, below SBI standards and it gives impression of some small co-operative bank which raises its hand from the issues.

                Let me now bring to your notice facts of the case, which is self-explanatory :-

                1) We are having Purvi Dimplekumar Shah - PPF account with SBI - Ellisbridge Branch since 1997.

                2) Having our address /PAN/ all the details registered with you

                3) we have issued cheque no 535691 from HDFCBANK in favour of SBI-PPF account on 1/4/2017 of Rs 150000/- (onelakh Fifty thousand only), which is debited to our HDFCBANK account no [protected] on 4th April, 2017. It means money credited to SBI-PPF account and still it is till now with SBI PPF account only.

                4) Thenafter when we were finalising our income tax Return, it is observed that SBI Ellisbridge branch has neither given us credit of Rs 150000/- which is debited in our bank account in April 2017, nor given us interest credit of the same amount till date. In addition to above, April 2018, PPF of Rs 150000/- has also not been credited to our PPF Account which is already debited to us again in April 2018.

                We are failed to understand :-
                1) Why SBI has not intimated us ? Why no letter ? Why no timely actions ? What process or system are they following ?
                2) Why they were enjoying our 150000/- in their suspense account ? What about our interest on it ? How can they enjoy our money and not bother to update or intimate us ?
                3) Is their any reconciliation or audit at SBI to review such suspense credit ? Where client is debited, SBI is credited but client has not got any credit in their PPF account ?
                4) Why No control or system - Why then again not intimated in April 2018 and accepted our cheque, debited to our bank account but not credited in the month of April 2018 but given credit just now in July 2018 when we have raised ?

                Now the issues are :-
                1) we have already filed income tax return and already claimed PPF deduction of Rs 150000/-, if it is not given to us, then we have to incurr loss of 50000/- of tax and interest on it because of SBI negligence of service, no seriousness of such payment
                2) Interest on Rs 150000/- from April 2017 onwards
                3) Interest on Rs 150000/- from April 2018 to 16/7/2018

                We have already visited branch no of times, Sent our person no of times, Purvi Shah has visited it and met manager Rizvi but nothing has happened till date. Now even Rizvi madam is also transferred to other branch. Branch is without manager and people under her are not bothered about clients or bank duty .

                In view of the above, you are requested to look into the same immediately and credit us with our above request else we have to address the issues to respective authorities of SBI, Auditors /Consumer Court etc.

                Waiting for your prompt and positive actions.

                With Regards,
                Purvi Dimplekumar Shah
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  J
                  Jagrati Kushwaha
                  from Chandauli, Uttar Pradesh
                  Sep 11, 2018
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                  Address: Jalaun, Uttar Pradesh, 285001
                  Website: SBI

                  Amazon refund my money but i did not get money in my account and sbi customer service is not ready to help me so kindly i request to resolve my problem as soon as possible. i live in delhi and my bank nranch is in orai so its not possib;le to visit the bank. so i need help from customer care to register my complain they directly deneied my complain.

                  The authorization code ( refunds reference number ) for the transaction is 512123
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    N
                    Newtech Production
                    from Bhopal, Madhya Pradesh
                    Sep 11, 2018
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                    Address: Bhopal, Madhya Pradesh, 462011

                    Dear sir,
                    My name - Manish Gour i am a exiting customer in sbi,
                    But, Last 2 years sbi excess charged my bank account, 32 times charged -287.50 in charged received mandate fail - 287.50 ×24=6900 and 295x8 = 2360 charged in my bank account.
                    Total amount charged - 6900 +2360 = 9260
                    Please refund my amount in my bank account. My a/c no - [protected]

                    Ifsc code-SBIN0030135

                    City - Bhopal (M.P.)

                    Pin code - 462011
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      M
                      MohanG1956
                      from Chennai, Tamil Nadu
                      Sep 11, 2018
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                      Address: Chennai, Tamil Nadu, 600089

                      I crossed the Sriperumbudur Toll on 11.09.2018 by 11.21.33 PM and returned by 12.01.09 PM instead of charging Rs.55 +25, My account was debited Rs.55+55 ie. Rs.30/ was debited over and above the charges. So, I kindly request to credit the excess amount debited from my account.
                      Account details:
                      Tag ID: 34161FA[protected]A10740
                      Vehicle No: MBHCZC63SJD159511
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Sep 11, 2018
                      Updated by MohanG1956
                      I crossed the Sriperumbudur Toll on 11.09.2018 by 11.21.33 PM and returned by 12.01.09 PM instead of charging Rs.55 +25, My account was debited Rs.55+55 ie. Rs.30/ was debited over and above the charges. So, I kindly request to credit the excess amount debited from my account.
                      Account details:
                      Tag ID: 34161FA[protected]A10740
                      Vehicle No: MBHCZC63SJD159511
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                        S
                        Srinivas Nallavelli
                        Sep 11, 2018
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                        Address: 505185

                        I am having more than minimum balance in my account and every ATM withdrwal is charging 23.60 extra . I am not sure how they are charging .SBI and SBI banks inself corrupted .They are looting common man.Very Poor services.

                        this bank is looting me like anything. .This is not my first experience.

                        Looting the common people and feeding their corrupted useless employees.

                        See the attached photo for all the details..
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          L
                          Lakshmi Thanda
                          from Bengaluru, Karnataka
                          Sep 11, 2018
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                          Address: 516257

                          This is my ac :[protected]
                          Sbi: sbin0003748
                          Once check evey month some of charges debit to my account it's reason was fiaepsoffusissuerwdl. How it was debited to every month.
                          Once check the debited amount details below;

                          Dated[protected].
                          To transfer
                          Fiaepsoffusissuerwdlref:1543351377114731560197693 rs. 3400.00

                          Dated[protected]
                          To transfer
                          Fiaepsoffusissuerwdlref:1543156547836923560197693 rs.500.00

                          Dated[protected].
                          To transfer
                          Fiaepsoffusissuerwdlref:3701118947503667560197693 rs. 4520.00

                          Dated[protected].
                          To transfer
                          Fiaepsoffusissuerwdlref:3701070896634406560197693 rs.250.00

                          Please check and do the needful.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          M d MAKWANA dt 05/09/2000 dabitcard payment 1560 POS no 83200004. And tran I'd[protected]. Payment not show payment history please check thanks payment engineering college PALANPUR 1year fee
                          My 1319 rs/- got deduct from my sbi a/c how can i get them back and stop further deducation
                          My atm working R notworking how to confomd
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                            H
                            hemant.makhijani
                            from Pune, Maharashtra
                            Sep 11, 2018
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                            Address: Panchmahal, Gujarat, 389001

                            Hello,

                            I am working and living in pune since a decade now.
                            And my hometown is at godhra, panchmahal - 389001.

                            I opened sbi account in godhra, at bhuravav branch, so as to help receive my family money for daily needs. (My family has been shifted to pune since 3-4 years now.)

                            Once i went to godhra and made following requests through a properly signed letter to them, with required proofs on 25th jan'2018.
                            Request 1 : name correction based on aadhar
                            Request 2 : update my address to pune address
                            Request 3 : update phone number

                            I submitted following documents :
                            - request letter for my requests with account number, name details etc.
                            - pan card and aadhar card duly signed, mentioning account number at back.

                            After few days, i received a message that some details are not updated.
                            So, i logged into onlinesbi.co.in and raised a complaint.
                            I received a complaint number : [protected], with branch help line phone number : [protected]

                            I then called given phone number, but guy asked me to mail the issue to:
                            Sbi.[protected]@sbi.co.in

                            I did mail to sbi.[protected]@sbi.co.in on 22-feb'2018, for my above requests.
                            They asked me to send pan and aadhar scan copy.

                            I sent them the scanned copies again, although i handed over to them when i made physical request on my visit to bank.

                            Issues:
                            =
                            After follow ups on mail, calls for more then 20+ times, my requests are not taken care.

                            Recently i received message for making a payment for pradhan mantri bima yojna by visiting the bank. So, i called bank and they again asked me to send the request by mail. They never confirmed my mail neither they acted on the request.

                            I need help to resolve my issues.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Tried withdrawing 1000 from acc at SBI ATM.. Transaction got cancelled and got an error page..I cancelled the transaction and came out of ATM..after an hour or so received a debit msg of 1000 which actually never came..it been 1 day and the amt is yet not reversed. Pls rectify..and process reversal.
                            I received a call from [protected] asking for ATM expiry date. Please block this number and do the needfull.
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                              A
                              Ahtisham Ansari
                              from Noida, Uttar Pradesh
                              Sep 11, 2018
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                              Address: Bulandshahr, Uttar Pradesh, 203205

                              Dear sir,

                              This is in regards to my sbi account number [protected] where i have deposited a cheque of rs 33, 000 dated on 24.08.2018 still the cheque has not been cleared from the bank after 18 days.

                              I have visited the bank almost 5-6 times in these 18 days as i am hugely suffering from lack of funds.
                              I want you to take some immediate action on this and do the needful asap.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              I am not getting fast messages from bank...about money transfer and debit and credit getting message after 2 or 3 hour's later and i have some account problems and i am not getting fast messages about my account... So i was requesting sbi
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                                R
                                ramesh patel
                                from Chhota Udepur, Gujarat
                                Sep 11, 2018
                                Resolved
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                                Resolved

                                Address: Vadodara, Gujarat, 390016

                                Inspie of commitment no positive actions are initiated nor any resolution is provided - no positive response was given by executive on telephone - the executive conveyed and talked in very rude language and threatening as a third party recovery agent and to take the actions out of the banking norms. I dont understand how the bank is appointing the third party to recover and threatening to the customers which out of the rbi and banking norms if you are not able to cooperate and fulfill your commitments as discussed with your executive i will be compelled to take legal actions against the person who talked very rudely and third category language once against request to cooperate and fulfill your commitment to regularize my account. I very much respect and believe your best customers oriented credit card corporate body of democratic country, pl look into the matter and grant the justice immly vandan patel [protected] no response even after so many communications and reminder - as committed by your executive mr kunal bhatt - no assistance is provided to small customer of great credit card banking corporate- the total charges are not considered - where it was out of the banking norms and it can not be affordable to small customer - being great customer oriented credit corporate body of demcratic country - it should be considerd and grant the entire credti of the same immly - so i can reguralise my account - date it is not resolved - pl resolved immly - : sub: abnormal charges charged to my card ending – 7826 ref: personal meeting held and telephonic communication with mr. Kunal bhatt the executive of your corporate credit card baking sector of democratic country
                                Oct 23, 2018
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 22, 2018
                                State Bank of India [SBI] Customer Care's response
                                Dear ramesh patel, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 71112 in your mail to enable us to address your concern on priority.
                                Sep 30, 2018
                                Updated by ramesh patel
                                THIS IS STERIO TYPED REPLY GIVEN - IT IS NOT RESOLUTION
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                                  D
                                  dipana
                                  from Kolkata, West Bengal
                                  Sep 11, 2018
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 700150
                                  Website: www.sbicreditcard.com

                                  I am a sbi credit card holders, i have paid all dues of my credit card but
                                  At the moment i am job less and my outstanding amount will be per day increasing.
                                  I want to get settlement but bank has given only 2 or 3 months installment to clear the
                                  Whole amount but it is not possible for me to paid the same time. And they are continuesly
                                  Harras me and shouted me. Mr bijendra singh as an sbi credit card employee from delhi
                                  He was abusing me, it is so ridiculous.
                                  Oct 26, 2018
                                  Complaint marked as Resolved 
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 22, 2018
                                  State Bank of India [SBI] Customer Care's response
                                  Dear dipana, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 71111 in your mail to enable us to address your concern on priority.
                                  Dear sir I try to cash by sbi ATM Roopwas but cash not found and my account debited amount from my account please arrange to return my debited amount this transaction date is 04.09.2018. this treated as most urgent.
                                  Opened newsaving bank account in SBI, I P Extension, patparganj, Delhi on 17.05.2018 Account no.is [protected] & deposited Rs.20000/_ in my account. Now, I am not able to draw the money from my account.even after passing three months.Bank is niether solving the problem nor giving satisfactory repl.y
                                  Did the transcation on 31/08 at Kohima. First transaction of 5000/- failed and it got reverted back but not the second withdrawal of Rs 5000/- from the same ATM.
                                  S Benrio Kithan
                                  SBI MAIN Branch Dimapur
                                  Number changed
                                  Old number is no please sir new number [protected] it will submit number
                                  Shashi kumat's reply, Sep 7, 2018
                                  Plese Sir naa Peru Shashi Kumar.N
                                  Naa number pgottuku povadam valana
                                  Neenu cumplent cheyuchunnanu paata number
                                  Gnpakam Lenandu valana Neenu naa kotta number swekarincha valenu anu cumplent cheyuchunnanu
                                  State Bank of India [SBI] Customer Care's response, Sep 19, 2018
                                  Verified Support
                                  Dear Shashi kumat, You can simply update your contact number and e-mail id post logging in your website www.sbicard.com by following these simple steps:
                                  1. Click on 'My Profile' button on the main page post logging in.
                                  2. Click on the 'Quick Contact' tab to update the number.
                                  3. Click on edit, update the number, enter the OTP
                                  4. Click on Submit
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                                    dbclovely
                                    from New Delhi, Delhi
                                    Sep 10, 2018
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                                    My sbi account no.[protected] has been closed.
                                    But branch didn't disable OD from closed account. And another account not updated on npci mapper because OD already exist while uploading this on SFG.
                                    And all npci dbtl failed in previous closed account Mapping.
                                    Kindly disabled OD from closed account.
                                    And resolves this OD error.
                                    SBI Account no.
                                    [protected]
                                    Aadhar no.[protected]
                                    Thanks
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Sep 11, 2018
                                    Updated by dbclovely
                                    OD NOT DISABLE From closed account [protected]

                                    Fradulent calls received from ph no [protected] today at 11.35 am today 3/09/18. The caller tried to elicit information
                                    The caller may trap some naive people who may fall prey to the predator In public interest, Urgent action desired.
                                    Dear sir
                                    I am visit ATM near time 1:30 pm on 1/9/2018 for cash widural but ATM machine does not widural my money amount of 4000 rs on next period on time of 3:48 message on my Mobil 4000 rs debit to my account
                                    Account nunber [protected]
                                    Name. Kimti lal
                                    Ifsc. SBIN0002366
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                                      Priya_bhargava
                                      from Bhopal, Madhya Pradesh
                                      Sep 10, 2018
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                                      Website: www.amazon.com

                                      Amazon refund of amount rs 424/- not received in my sbi account which was issued on 8 July 2018 by Amazon.

                                      Reference number 374147

                                      (I Called sbi customer care but told me to go to my home branch and the branch officer is saying to talk to amazon.)

                                      Branch - SBI Khandwa Road Indore Madhya Pradesh

                                      (The authorization code (Refund reference number) for the transaction is
                                      374147)
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        A
                                        amar nath koley
                                        from Delhi, Delhi
                                        Sep 10, 2018
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                                        Address: Kolkata, West Bengal

                                        I, mr. Amar ntah koley, account holder of sbi (A/c no. [protected], at branch code - 144). On 01.09.2018 i tried to withdraw rs. 20000/- from one sbi atm (Atm code - ifbn[protected] but no money was expense and rs. 20000/- has been deducted from my salary account. I lodged a complain on 01.09.2018 through customer care and one ticket no. Was generated (Ticket no. [protected]) and also i submitted a letter of complain at sbi mother branch (Branch code - 144) on 07.09.2018. But still no such action has been taken to get the money back.
                                        Please do something as early as possible.
                                        Thanking you.
                                        Identity : amar nath koley
                                        Sergeant of kolkata police
                                        Lalbazar, head quarter
                                        [protected]
                                        E mail : amar. [protected]@gmail.com
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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