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State Bank of India [SBI] Complaints & Reviews

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Updated: Jan 8, 2026
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State Bank of India [SBI] reviews & complaints page 516

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H
himanshu@78
from Basi, Rajasthan
Aug 2, 2018
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money deducted in the name of othpg

Address: Ajmer, Rajasthan, 305001

This is regarding an unauthorized transaction made with my debit card of INR 10000
My account is debited with the name of OTHPG paytm with rs 10000 without any message
i never use card online and never share card details to anybody
please give me a solution
i have compliant to my bank but they have not gave my any satisfaction answer so i request please provide me a solution...
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Sanjukta Padhan
from Burla, Odisha
Aug 2, 2018
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Website: State Bank of India, Barpali branch

I am Sanjukta Padhan. My CIF no's. In SBI [protected] & [protected]. TDS from fixed deposit not deposited in income tax authorities. It is not shown in TRACE site of Income tax department. As a result I am not able to file IT return and claim refund. I am not able to link my PAN to both the CIFs on line. The branch is not able to feed the PAN or dedupe the accounts although I submitted my application with copies of PAN and ADHAR cards.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    P
    Pubali Mahanta
    from Duliagaon, Assam
    Aug 2, 2018
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    I am complaining about to get back my deducted money

    Address: Jorhat, Assam, 785008

    Respected sir, maam my account no is-[protected]...I had transacted online through net banking transaction successfully shown but no messages of deduction money came to my mobile number..After transaction successfully shown immediately a screen came in which it was written your application has not been proceed.But when I checked my bank status the money was already deducted & the amount of deducted money is 9096...But money was not transfer...
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    pankaj kumar mahajan
    from Amloh, Punjab
    Aug 2, 2018
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    Address: 143001

    Dear sir,
    I have done four transaction Rs.40 + 40 +40 +50 = Total Rs. 170=00 on dt. 24.07.2018 for pay of income tax, But these transactions were not done successful and also not debited in my account on the same time.

    When i checked out balance by on second day dt.25.07.2018. these transactions have been debited from my account no.[protected].
    I have already called at your customer care no.[protected] on dt.26.07.2018,

    Your bank executive was confirm me regarding raise of my complaint manual due to online system is not working on that time. He have not provide me any complaint no.regarding my complaint.

    I have received a call from your side [protected], concerned person confirmed regarding my problem will be sort out in timely.

    Today, dt.02.08.2018, I have called at customer care no.[protected] regarding ask status of my complaint.

    He is saying, no complaint have registered from your side and my call transfer to our senior executive, he have also listen my all problem and disconnect the call without any giving positive reply.

    kindly do the needful at the earliest possible.

    Your Prompt action will be highly appreciated

    with regards,

    Pankaj Kumar
    [protected]
    [protected]@rediffmail.com
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      R
      Ravi0307
      from Delhi, Delhi
      Aug 2, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 122001

      This is to inform you that sameer khan contact no. [protected] and another contact no. [protected] badly abused and said tell the address will damaged your body part.
      I called regarding payment due of sbi credit card that please refund payment which was charged extra 30000rs. First he said will provide you settlement till 45000rs then after call to charanjeet kapoor - contact no [protected], he said not possible to do settlement in 45000rs.
      Hence, when sameer khan admit that he said wrong figure, start abusing me and give threatening to break the legs.
      Kindly take action against sameer khan.
      I want action against him as per constitution and laws of our india.
      Sep 30, 2018
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Aug 02, 2018
      Updated by Ravi0307
      Please take action against him as a prority basis.
      Verified Support
      Aug 27, 2018
      State Bank of India [SBI] Customer Care's response
      Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 65642 in your mail to enable us to address your concern on priority.
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        V
        Vishwanath Ballurgi
        from Bengaluru, Karnataka
        Aug 2, 2018
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        Address: Bangalore, Karnataka, 560067

        Sir, i approached sbi sheegehalli (Ifsc sbi n0041030) branch today 2-8-2018 to get my address changed in my aadhar card (Token number being 14) and accordingly submitted sale deed copy of the flat (Address proof) which was purchased by my son recently where the family including me are living in. The sbi staff asked me to produce original sale deed for verification. I had not brought it since it was in possession of my son who had gone to his office. But i showed my sbi pass book which is open in sheegehalli bank only in which my revised address has already been noted by the bank. They refused to consider it as authentic one. I felt astonished to learn that their own document containing the address is not considerable as authentic one in another transaction in the same branch. This is just a laughworthy matter. When approached, the manager i got the same reply. Aggrieved by this action i am submitting this complaint for consideration and suitable action.

        Yours faithfully

        (Vishwanath ballurgi)
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Aug 02, 2018
        Updated by Vishwanath Ballurgi
        Sir, I approached SBI Sheegehalli (IFSC SBI N0041030) branch today 2-8-2018 to get my address changed in my Aadhar card and accordingly submitted sale deed copy of the flat which was purchased by my son recently where the family including me are living in. The SBI staff asked me to produce original sale deed for verification. I had not brought it since it was in possession of my son who had gone to his office. But I showed my SBI pass book which is open in Sheegehalli bank only in which my revised address has already been noted by the bank. They refused to consider it as authentic one. I felt astonished to learn that their own document containing the address is not considerable as authentic one in another transaction in the same branch. This is just a laughworthy matter. When approached the Manager I got the same reply. Aggrieved by this action I am submitting this complaint for consideration and suitable action.
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          deep0508
          from Pathankot, Punjab
          Aug 2, 2018
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          Address: Amethi, Uttar Pradesh, 227408

          Dear sir,
          I am ambika prasad s/o late devnarayan tiwari address address vill+post-may thana - dhammaur district - sultampur. Sir mera account -[protected] sbi branch dhammaur branch no (016459) ka hai sir maine apne atm se 03/07/2018 ko hdfc branch no (P3ensp06) se 6500 rs ka transaction kiya lekin payment nhi hua aur transaction declined show kar rha. Lekin abhi tak hamare me payment revesre nhi hui hai. Jiski complain branch and on sbi customer care par v ki gyi. Jiska complain no. At[protected] hai. Sir enke dwara complain close kar di gyi ye kah kar ki transaction successful dikha rha hai. Jabki sir mai atm par 20 min tak rha aur mere se bad bad ke logo ka transaction mera nhi hua. Ab branch koi help nhi kar rha hai. Maine unse cctv footage check dikhane ke liye kaha ki dikhaye kahan transaction hua hai to wo mna kar rha hai. Sir please check this matter on priority basic because i have no money.

          Please contact my mob no.[protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Aug 02, 2018
          Updated by deep0508
          Dear sir,
          I am ambika prasad S/o Late Devnarayan tiwari address address vill+post-May Thana- dhammaur district -Sultampur. sir mera account -[protected] SBI branch Dhammaur BRanch no (016459) ka hai sir maine apne ATM se 03/07/2018 ko HDFC branch no(P3ENSP06) se 6500 RS ka transaction kiya lekin payment nhi hua aur transaction declined show kar rha .lekin abhi tak hamare me payment revesre nhi hui hai.jiski complain branch and on sbi customer care par v ki gyi .jiska complain no.AT[protected] hai.sir enke dwara complain close kar di gyi ye kah kar ki transaction successful dikha rha hai.jabki sir mai ATM par 20 min tak rha aur mere se bad bad ke logo ka transaction mera nhi hua.ab branch koi help nhi kar rha hai.maine unse CCTV footage check dikhane ke liye kaha ki dikhaye kahan transaction hua hai to wo mna kar rha hai.sir please check this matter on priority basic because i have no money.

          please contact my mob no.[protected]
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            J
            Jyothi87
            from Manuguru, Telangana
            Aug 2, 2018
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            Sir
            I have done transaction from bhim app on 1st august 2018. I am sbi account holder. My amount got debited from sbi account but beneficiary account didn't receive the credit amount kindly resolve the issue. I have raised compliant with sbi upi via but no reply. I am sharing my transaction details
            Transaction id[protected]
            Amount-20000
            Status — pending
            Beneficiary account[protected]@kkb0007884
            Date of transactions-1/8/2018
            Parent bank - state bank of india
            Transaction via - bhim upi
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              B
              Babasaheb Thombre
              from Raver, Maharashtra
              Aug 1, 2018
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              Address: 431109

              मा.सर,
              मेरा atm कार्ड जुलै 2018 को expire हुआ है, मैने custmar care को फोन किया था.मुझे बताया गया के आपका atm card 01 महिने पहले ही भेज दिया है.मगर मुझे मेरा नया atm card आज तक मिला नही...इसलिये मुझे बहोत दिक्कत आ रही है..आपसे बेहतर तो sbh थी..
              हो सके तो मेरी समस्या का हल तुरंत निकाल दिजीये...और आपके ब्रांच के कर्मचारी..उनका क्या कहेना..अगर एक भी ढंग से बात करे तो तकदीर हमारी (कस्टमर की)...हो सके तो मेरा नया atm card मिल जाये तो आपकी बहोत मेहरबानी होगी... नाम:- बाबासाहेब लक्ष्मन ठोंबरे a/c no:- [protected] branch:- gangapur tq. Gangapur dist:- aurangabad pin:- 431109 my mo. No.[protected]/[protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                A
                Ambynaidu
                from Delhi, Delhi
                Aug 1, 2018
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                SBI has to educate the people who is working in Customer care center, they are not able to provide any kind of help even being asking for many a times. They fail in providing the basic necessary information as well.
                I had a query on Phone banking and net banking. Since net banking was not working for me I registered for the phone banking and i dint receive the password at all. So Called the customer care for help. since help desk could not assist me with any answer forwarded my query to second level support. Even then i dint receive any kind of necessary support as the guy was only keep saying we can only provide the information and cant help in any other ways to fix the net banking issue. The most funny thing is he is asking me to reach to SBI branch where my account is there for assistance even after knowing branch closing time. If i need to wait until next day to get my net banking issue fixed then how i would be able to transfer the money during any emergency. Am i suppose to create my emergency situation only during SBI working time... !!?? Is that is the only solution...!!
                Second level support are suppose to be senior person with much knowledge to resolve the issues. but i was unable to see the difference between 1st level and 2nd level support.The person whom i was on call with, he had a difficult time in communicating in English so, i decided to talk in his language(Telugu) with what ever i know just to get some help. But he was collecting the information from me and saying the same back to me.. unfortunate nothing really helped me after being in call with more than 1/2 hour.

                I request SBI to take necessary action and assist people with proper response.

                Thanks,
                Amby
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  S
                  from Mumbai, Maharashtra
                  Aug 1, 2018
                  Resolved
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                  Resolved

                  recovery agent talking in abusive language

                  Address: New Delhi, Delhi

                  I have been receiving the phone calls from SBI Credit Card recovery agent named Sony [protected] in very abusive and intimidating language with a direct personal attack.

                  This has happened many times but I am making a complaint about today's incident i.e. 1/08/2018.

                  I request SBI to look into the matter and doesn't appoint such agent as in Mumbai one person has done suicide for ICICI Bank agent. It is also requested...
                  +1 videos
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                  S
                  Sstaym
                  from Delhi, Delhi
                  Aug 1, 2018
                  Resolved
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                  Resolved

                  Address: 209735

                  Sir, My credit balance was on 4.12..15Rs 4717at KCCACCOUNT no [protected].but afterward interest debited on 31.12.15 Rs 7185.From where it comes? Further complain about crop insurance premium which was debited on10.1.17Rs2477& on 29.7.17 Rs 400, whereas in the same bank KCCaccount no.[protected] premium was not debited why this discrimination was between two account holder? Please settle the account accordingly.Thanks
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Nothing has been informed till date
                  Aug 01, 2018
                  Updated by Sstaym
                  Sir, I was a existing member of SBI Ftehagarh Farrukhabad KCCACCOUNT No[protected], my credit balance was on 4.12.15 Rs 4717but. afterwards interest debited on 31.12.15.Rs 7185 from where it comes, ? Further complain about crop insurance premium which was debited from my KCCACCOUNT, whereas in the same year and same bank KCCaccount no [protected] premium was not debited why this discrimination was between two account holder?please settle the account accordingly .Thanks
                  Feb 04, 2019
                  Updated by Sstaym
                  Complain marked as resolved but no response till date
                  Jun 13, 2019
                  Updated by Sstaym
                  I have send a registered letter to SBI fatehgarh farrukhabad UP but no response. I asked reply through RTI but no response.

                  Jul 07, 2019
                  Updated by Sstaym
                  Reply by SBI is attached herewith for your kind consideration and favourable action. Thanks

                  Dec 05, 2020
                  Updated by Sstaym
                  Branch office Area manager forcing me to pay the full amount in my KCC account without any enquiry and settlement .
                  Feb 11, 2022
                  Updated by Sstaym
                  Branch office and area manager forcing me to pay full amount without any settlement and inquiry
                  Mar 08, 2022
                  Updated by Sstaym
                  आज तक प्राधिकरण द्वारा कोई कार्रवाई नहीं की गई है और आज तक मेरे खाते का कोई सेटलमेंट नहीं हुआ मैं हजारों बार शाखा कार्यालय गया, लेकिन कोई प्रतिक्रिया नहीं मिली शिकायत का समाधान के रूप में चिह्नित किया गया। जो उचित नहीं है
                  Mar 08, 2022
                  Updated by Sstaym
                  शाखा प्रबंधक और क्षेत्र प्रबंधक मुझे पूरी राशि देने के लिए मजबूर कर रहे हैं। आज तक मेरे खाते का कोई सेटलमेंट नहीं हुआ। यह ठीक नहीं है। लेकिन शिकायत का समाधान के रूप में चिह्नित किया गया
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                    G
                    get2sujith
                    from Mumbai, Maharashtra
                    Aug 1, 2018
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                    Address: Thane, Maharashtra, 401208
                    Website: SBI credit cards

                    My name is Sujith Kumar Surendranathbabu,

                    i have recently applied for a personal loan and the lending bank informed me that in my credit score there is a write off SBI credit card ending with 9902.

                    i have checked my credit score and i could able to find there are two SBI credit cards are reflecting one is ending with 9902 and the other one is 0738.

                    i have not opted for any credit card from SBI neither i have any saving or salary account with SBI. Because of this in correct reporting my credit score is showing low and i am not getting any personal loan.

                    Please look into this matter and do the needful

                    Thanks and regards,
                    Sujith Kumar S
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      R
                      rakeshdangi
                      from Indore, Madhya Pradesh
                      Aug 1, 2018
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                      Address: Ratlam, Madhya Pradesh

                      जिला रतलाम के SBI ATM से पैसे नही निकलने के बावजुद मेरे खाते से पैसे कट गये जिन्हे बार बार शिकायत करने के बावजुद भी रिटर्न नही किया जा रहा है औऱ मेरे ट्राजेक्सन को सफल बताया जा रहा है जब मुझे केश मिला ही नही तो ATM के केमरा से भी तो बताया जा सकता है।
                      नाम राकेश दांगी
                      mob . [protected]
                      बैंक खाता क्र. [protected]
                      transaction id 8895 date 07.07.2018
                      ATM name SBI collectorate ratlam
                      RS 3000 जो मेरे वापस खाते मे नही आने के बावजुद सफल बताया जा रहा है।
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        S
                        santha kumari
                        from Giridih, Jharkhand
                        Aug 1, 2018
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                        In edappally branch my mother not giving loan against pension.
                        My mother has getting family pension (Indian coffee board under ministry of
                        Commerce and industry) mother is receiving the pension from 1995.
                        Already two times mother small amount a loan against pension. But now
                        They said they have not getting pension details. I am very poor pls help me.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Name : sankar chhetri
                        account no [protected] state bank of india birpara branch
                        ifsc sbin0002025
                        aadhar no[protected]
                        aeps withdrawal failed on 13/07/2018
                        amount 4140/- with journal no 7458901
                        through aeps of digipay (csc)
                        but till now no amount refunded by bank side
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                          M
                          mukeshkumarssrr
                          from Kota, Rajasthan
                          Aug 1, 2018
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                          R/sir
                          My name is mukesh kumar i have a salary account [protected] in sbi main branch ajmer (Rajasthan)
                          But another person pan card, account activity, passport credit card details showing in my cibil report
                          I have already sent to complaind in sbi main branch ajmer. But problems are still as well as
                          Please help us to rectify this mistake
                          I shall be deemed thankful to you
                          Regards
                          Mukesh kumar
                          Mob..[protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            P
                            p Savio
                            from Shillong, Meghalaya
                            Aug 1, 2018
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                            Address: Mumbai City, Maharashtra, 795007
                            Website: [email protected]

                            On 26th of july around 6:55pm i tried to recharge my jio sim through upi (Bhim app) which was linked to my sbi account, the amount was deducted i. E, rs.398/- but, i didn't receive the recharge. I called jio customer care and they told me to contact my bank, i did that and they provide me a website so, that i can lodge a complaint regarding about my concern. (Support. [protected]@sbi.co.in) this is the very website. I did lodge 3-4 complaints at the same website and i started to receive so many fraud calls around 9-12 from different numbers simultaneously pretending to be from bhim complaints and refund team/jio-support. I even got mail from them asking the details of my card information. I contact sbi customer care and narrated all the incidents how it happened actually but, they couldn't help me and provide me this very website to lodge a complaint. These are the problems i'am facing since the past five days, your help will be highly appreciated. Thank you!
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            I have paid the revaluation fee on 30/7/82018 but the revaluation application status had shown the application had failed but the money was deducted from my account

                            The reference no DU 96363728
                            HALL TICKET NO 17PA1A05D7
                            SUBJECT CODE R161211
                            Amount in the picture deducted from my mother's account out of nowhere. Kindly explain why?
                            Today i receive a MSG...
                            on your request, hold for rs.300.00 has been removed from account
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                              L
                              Langching
                              from Aizawl, Mizoram
                              Aug 1, 2018
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                              There has been series of deduction from my saving account without my prior permission which left me with insecurity on my saving account under your bank.
                              Below are the messages i received after amount been deducted from my account-

                              Your ac xxxxx521538 debited inr 5.90 on 30/06/18 - mab sb debit. Avl bal inr 314.65. Plz download buddy

                              Your a/c xxxxx521538 has a debit by transfer of rs 206.50 on 03/07/18. Avl bal rs 108.15.

                              Your ac xxxxx521538 debited inr 11.80 on 31/07/18 - mab sb debit. Avl bal inr 1, 496.35. Plz download buddy
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                T
                                Tapan Kapri
                                Aug 1, 2018
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                                Address: Faridabad, Haryana, 121001
                                Website: uppsc.up.nic.in/FeePayment_Online.aspx

                                Hello team,

                                I have filled the fee for uppsc application and when i am trying to submit the form. It is asking for transaction id/journal no. I have forgot to capture the snapshot. I have taken bank reference no from the account from which i paid this amount and when i am entering that reference no. It is getting error:
                                "your entered bank name, transaction id/journal no. And date either not matched or your bank details are not available on the website."

                                Kindly assist me to know this detail so that form can be filled.

                                Thank you,
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  D
                                  Debajyoti Bhowmik
                                  from Bengaluru, Karnataka
                                  Jul 31, 2018
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                                  Address: Bangalore, Karnataka

                                  I got a message from sbi
                                  ALERT: You have made two invalid login attempt for your username on 31th july, 2018 at 6:21 pm IST. You are left with one more attempt and your user access will be locked for a day post 3 wrong password attempt.
                                  I didn't try to log in my online sbi net banking at that time.
                                  How is this possible?
                                  Please suggest what to do next
                                  Is it a SBI server problem?
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Helpful
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