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State Bank of India [SBI] Complaints & Reviews

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K
Koshik Daga
from Kolkata, West Bengal
Apr 28, 2018
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Address: Kolkata, West Bengal, 700005

This is koshik daga i am holding a saving account in sbi for more than 5 years and my saving account no is [protected], baghbazar branch, by mistake 10010 has been transfered however 937 deducted from my account without bank intimation that the account is running in minus balance. My mob no is [protected].

Kindly refund the money and do the needful
Apr 28, 2018
Complaint marked as Resolved 
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Apr 28, 2018
Updated by Koshik Daga
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    A
    Aman91284548
    from Gaya, Bihar
    Apr 28, 2018
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    Website: Amazon

    On date 15/04/2018 I had ordered a fastrack chornograph watch from Amazon order id[protected] On date 20/04/18 Amazon had refunded my money in any other bank account amount Rs 4769.The Reference number of the refund is HSBCN[protected]
    Please dispute file charge and return my money back to My Bank Account number

    Account number - [protected]
    Account holder name -AMAN KUMAR
    ifsc Code - SBIN0006022

    Please help me
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      Satish.1
      from Delhi, Delhi
      Apr 28, 2018
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      Address: Nanded, Maharashtra, 431804

      Dear Sir

      I am Electrical Engineer working at SKS Power Ltd Raigarh Chhattisgarh. I have got selected for PGP Project Engineering Management course at National Institute of Construction Management & Research, Pune. Which comes under Scholar Loan Scheme (Group-C) in SBI Elite Institute List.

      My problem is, private banks are not in 150 Km radius from my residential address. So they are unable to process my loan. I had contacted to SBI Baner, pune branch which is collaborated with this collage for education loan. But they referred us to our home branch for further process for the sake of our convenience. When my father went to our SBI home branch Kinwat, Maharashtra(Home Branch) (SBIN0020057)in the month of February, the branch manager was not cooperating properly and he used very rude language and he was not ready to see my offer letter and documents. I am in Chhattisgarh so I could not go personally.

      I gave complaint to SBI regional grievance office mumbai by email, the Copy of email attached. i got their revert email that complaint is resolved and for further discussion contact to bank manager. and they have provided his contact no [protected].

      I had a discussion with manager he said "there are 1000 application and it is not possible to sanction each and every loan. We have lots of work other than education loan. we don't have manpower for processing loan. our loan target is completed. we can process loan only in June only. don't give me speech. i have full authority to take loan application or not. what can u do if i do not take your application". Call recording provided herewith. Sir, my father is government employee and account holder In SBI Kinwat, at least he can expect good treatment and service from home bank manager.

      To cross check this we have again communicated with SBI Baner branch(Pune), two more branch and SBI customer care and they said "there is no any such rule for education loan like target and we can apply in any month."

      Then politely i said "Sir, please give me in written that because of target completion, work load and less manpower you wont be able to take my application. With that application i will apply to any other branch for loan". His answer was "I can not give anything in written".

      (Note: above incident and conversation happened in the month of Fe-2018 and i have emailed to [protected]@sbi.co.in and i got reply that action will be taken against manager. Bur now its been more than 2 months and no action has been taken against him)

      then i have applied on their SBI Scholar Loan Corporate website on 25 Feb 2018. still i didn't get any reply from bank executives.

      Incident In April:-

      in February i was decided to wait for 2 months because march was the financial month. So i have decided to apply in april through vidyalakshmi education Loan Portal.

      on 14/04/2018 i have applied through vidya lakshmi portal. Application ID is- 186498 and SBI application ID is- #[protected]. After applying on Vidyalakshmi portal i have received auto generated email from SBI that your apllication is provisionally accepted and kindly contact with branch with all documents.

      on 27/04/2017 my father again visited to branch and told to branch mager that we have applied through vidyalakshmi portal as well as on SBI corporate website. please consider our request.

      same like february, this time also he didn't see my documents and his reply was "I already told you we can not take your application. we have limits of education loan. we are giving only crop loans now. we have lots of work other than education loan, we do not have manpower for education loan. come after july." also he was trying to convince my father that dont take education loan.

      This is what happening since last 2+ months.

      Sir, i was not forcing him to sanction my loan but at least branch manager could have see my documents. But he didn't see my documents. If i am Not eligible, he can reject. Other banks are not processing because of my location is more than 150km from their branch location.

      Me and my father feeling helpless because we have already taken admission in this collage with first installment of 2, 92, 000/- (total expenditute is approx 13, 00, 000/-) This is the golden opportunity for my carrier and i took lots of efforts to reach here.

      Attachments- 1)Email conversation with SBI grievance cell, Mumbai.
      2) Email conversation with SBI chaiman .
      3) i have Bank managers conversation recording also. but this file i could not upload here as this file is not supporting to upload.
      4) Auto generated email od SBI when i applied on SBI Scholar Loan Corporate website.
      5) Auto generated email of SBI with application ID when i have applied on Vidyalakshmi Portal
      6) I have also applied on Public Grievances Portal. Registration No. : GOVMH/E/2018/00471.

      Bank manager (Mr Boradikar) No is [protected]

      Please Sir Please help me to solve this problem.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        Aman91284548
        from Gaya, Bihar
        Apr 27, 2018
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        Amazon had refund my money in someone's other bank account and when i contacted amazon regarding with this issue he suggested me dispute file charge to your SBI BANK
        The reference number for the refund is HSBCN[protected]

        Please deposit rs 4769 in my bank account number given below
        Account number - [protected]
        Account holder name -AMAN KUMAR
        ifsc Code - SBIN0006022
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          sandeepkr1423
          from Amritsar, Punjab
          Apr 27, 2018
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          Address: Chandigarh, Punjab, 160020

          An unauthorized transaction of Rs. 6600 was done on 27.04.18 at 17.42 Hrs. i was informed by an sms that amount of Rs, 6600 was deducted from ur account. No OTP or other password in regard of this transaction has been received on my reg. mobile. then how this tranxection is possible. Plz help me in this regard and also inform me that who done this transaction and kindly inform the location of the intruder and where this transaction has been made.
          plz do the needful and take necessary action.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            M
            M Cyril Prakash
            from Burla, Odisha
            Apr 27, 2018
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            Address: 770034

            From
            Cyril PrakashMichael
            Account nos [protected]
            CIF No.[protected]

            Dear sir
            I would like to put here my issues that
            I am a old customer of state bank of India.My account nos is [protected] & [protected].I am getting subsidy in [protected] due to some reason I want to close this account.
            Pls provide me and transfer my gas subsidy from [protected] to [protected] and kindly help.me

            Thanking you
            Yours faithfully
            Cyril Prakash Michael
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              K
              Kunti Chaudhary
              from Noida, Uttar Pradesh
              Apr 27, 2018
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

              I have Bulandshahar address proof like Adhar card, pan card and voter ID card. I am working in Noida and want to open saving account in Sector 18. But Mr Manish Kumar (Branch Manager) told me need to local address. If I submit Adhar card with KYC then why required local address. Rent agreement and Affidavit isn't consider by Mr Manish Kumar.
              Kindly suggest me how I can open saving account in SBI.

              Kumari kunti
              [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                Pandurang Pramod pawar
                from Murbad, Maharashtra
                Apr 27, 2018
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                Address: Pune, Maharashtra, 411028

                I have credit card of SBI and they have debited mANY TIMEs transactions and I has ask valid reason for that and they have not tell about transaction and not speak with me and they be mute
                So plz help me as soon as possible   Replace all
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                  J
                  Jupiter Bhuyan
                  from Guwahati, Assam
                  Apr 27, 2018
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                  Address: Sonitpur, Assam, 784176
                  Website: web.mobilelegends.com

                  Attention Attention Attention !!! Last night around 10 pm date 26/04/18 I purchased diamonds from a game mobile legends bang bang . The payment was successful and The money got deducted from my account but didn't receive any diamonds. Please help it's been more than 12 hours now . I m really worried . Please solve this problem asap I m going to take necessary legal actions soon
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    sonam dureja
                    from Pundri, Haryana
                    May 14, 2018
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                    Address: Rohtak, Haryana

                    I am Sonam D/O Sh.Ved Parkash
                    I have an account in SBI Huda comm.complex branch rohtak and 250 Rs debit from my account on 7th March by using debit card but transaction have failed and I have receive message after complaint to customer care that on 9th march this amount should be credited but i have received no amount.Please solve my problem and credit this amount in my account.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Concern person'
                    kindly inform you since last 6 month back i am locked complaints about my credit card .
                    State Bank of India [SBI] Customer Care's response, May 15, 2018
                    Verified Support
                    Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 43237 in your mail to enable us to address your concern on priority.
                    I forgot my referece number, please help me to know...I m facing problems ..so please in 24 hrs i need the DU numbers for the above period of time ...pleass let me know as soon as possible
                    Bank Debit
                    From past 5-6months, every month I have been debited 295rs.please refund the money as soon as possible and block my account from intrest intermedi for no future issues like this.
                    A/no: [protected]
                    Ifsc 30014
                    Branch palsikar colony indore m.p.
                    Email [protected]@gmail.com
                    Thank you,
                    Sir i have request, last time i miss my moble no . i want chane my mobile number, my no is [protected], new no is [protected] . also we want change high securiy pass word .mobile no
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                      S
                      Saharan Praveen
                      from Jaipur, Rajasthan
                      Apr 27, 2018
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                      Dear sir
                      I have an saving account with sbi bank branch new dhan mandi sadul shahar sbinooo1779 my account no is [protected]. Sir i gave three times a written application to update my mobile no [protected] with my account [protected] but the branch gave me no response.
                      Besides this they deducted the charges every time.
                      Please help me.
                      Yours faithfully
                      Praveen kumar
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Apr 27, 2018
                      Updated by Saharan Praveen
                      Dear sir
                      I have an saving account with sbi new Dhan Mandi sadul shahar sbinooo1779 account no. [protected].
                      Sir I gave a written application thrice to the branch to update my mobile no [protected] with my account but there is no response by the branch. Besides that they deducted the updation charges every time. But my mobile number has not still connected to my bank account.
                      Yours faithfully
                      Praveen Kumar
                      Sir, i have forgotten my atm pin code i cannot access my card now... My atm card no. Is[protected]. My account no. Is [protected]... Please send a solution for my problem into my e-mail... [protected]@gmal.com
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                        G
                        gurcharn
                        from Basi, Punjab
                        Apr 27, 2018
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                        Address: Solan, Himachal Pradesh, 173205

                        Dear sir my name is ram lal and i am older customer of sbi family last time i have done trasection from my acount online through debit card against himachal pradesh elceticity bill payment but transection not complete and my 2913 rupees debit from my acount so i registerd the complaint and again i have done transection online same amount 2913 again same problem found so my request please return my 2913+2913=5826 rupees immidiate

                        Thanks my contact number is [protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        It has been almost two month refund of 599 Rs amount from Amazon app is not received in my SBI account. Reference number for transaction of refund from amazon is[protected]
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                          Rahul Dasstgwhshshs
                          from Kolkata, West Bengal
                          Apr 27, 2018
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                          Address: 743136
                          Website: www.paytm.com

                          A few days before i had made and purchased from the paytm of 4500 inr but the transaction seems to be filled in the paytm but the amount got debited from bank please look down in the gravity very soon i am including the transaction id and some of the essential details needed for the complaint

                          From one 97 communication paytm.
                          On the dated 16/04/2018
                          I want my money as soon as possible transaction number (Otagp306355)
                          Contact me in the phone number[protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Benedic Vimal
                            from Chennai, Tamil Nadu
                            Apr 26, 2018
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                            Address: Karur, Tamil Nadu, 639114

                            Sir
                            I crossed velanchettiyur toll at 26/04/2018 5.39 pm. Auto debit for single journey (Dear customer, your sbi fastag account ending with 637a0 vehicle number: ma3ewb22sjc439423 has been debited rs.80 for toll charges at velanchettiyur on 26-apr-2018 05:38:48). Then i am also pay another 80 rs. (Attach photo copy). So please go through it and refund amount to my account.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Your A/C XXXXX433158 Debited INR 295.00 on 26/04/18 -Transferred to INVESTMENT INTERMEDI. A/C Balance INR 332.70

                            why this 295 ruppes amount unnecessarily deducted from my account
                            ..

                            i want it refund all of the amount
                            I have raised the issue of SBI Card Lien removal on 7th April 2018 and now it is 21st April 2018 the lien should be removed within 7 working days but there is no response from the team and I need the money very urgently

                            Name : Shaikh Shah Ahmad
                            Mobile no : [protected]

                            Mail Id : [protected]@gmail.com
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                              K
                              Kushal Saha
                              from Kolkata, West Bengal
                              Apr 26, 2018
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                              Address: Kolkata, West Bengal, 700059

                              Today me and my wife visited State Bank Of India, Tegharia-Raghunathpur branch of Kolkata for registering mobile number and email address. But the lady who was supposed to do the job has refused to do so because unknown reason. When I asked for the reason, she shouted at me and behaved very rude to me.
                              So, I request the superiors of SBI to ask that lady why she behaved like that?
                              And advice me how and when could I register the mobile number and email address with the aadhaar card.
                              Regards,
                              Kushal Saha
                              [protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Gulson Basumata
                                from Mumbai, Maharashtra
                                Apr 26, 2018
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                                Please help me to get the amount refund of Rs.100 which was debited today, 26/04/2018 as investment intermedi. I didn't activate any such investment towards any organisation, this is very much annoying me because of critical situation. Please kindly refund it as soon as possible. So that my hope and trust with SBI will be long connected and maintained. I keep my request will be solved successfully.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  biswajitmitra1983
                                  from Bahula, West Bengal
                                  Apr 26, 2018
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                                  I have not received my excess amount of locker rent from sbi. L have made twice rent in a financial year my ticket no [protected]. Please help me to get money back from sbi. My account is with sbi parota and my locker is with sbi nanoor and my a/c no[protected]. And money debited from my a/c in 2/4/18 1180 rupees twice. L have made two complaint before but l do not received my money yet as on 26/4/2/18. And don't get help from both branch nanoor and parota sbi and also from cms sbi
                                  .
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Apr 21, 2018
                                  Baba Rajput's response
                                  Sir
                                  My name Tejpal Singh
                                  My Account sbi bank me ha please sir mari barth date 05.08.2000 too kisi karanvasmuja barth date change karni padi abi present me 05.08.1999 ha sir please kuch kre sir muja online banking me problem ha rai ha mara account number [protected] ha village Naiklan Post Naiklan whaia kabra Tasil Beawar District Ajmer
                                  Sir
                                  My name Tejpal Singh
                                  My Account sbi bank me ha please sir mari barth date 05.08.2000 too kisi karanvasmuja barth date change karni padi abi present me 05.08.1999 ha sir please kuch kre sir muja online banking me problem ha rai ha mara account number [protected] ha village Naiklan Post Naiklan whaia kabra Tasil Beawar District Ajmer
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                                    Thirugnanam Nataraj
                                    from Gobichettipalayam, Tamil Nadu
                                    Apr 26, 2018
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                                    Address: 641045

                                    Hi

                                    I made a payment to sbi credit card using paynet by icici netbanking.

                                    The payment has been deducted from axis bank but transaction is pending in billdesk

                                    Transaction id :nici[protected]
                                    Amount 94909

                                    Please guide where is my money stuck and either revert it back to my icici bank or credit it to sbi card.

                                    Transaction shows pending and your crawler should either fail the transaction or approve it
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    I have received pension slip in PDF format from the SBI by email for the months Feb and March 2018 but it is not opening even giving the SBI account no as passcode. I have updated my Aadhar card no and other details in bank..

                                    My name is RAJAN EASWARA WARRIER, AADHAR NO.[protected] PAN NO. AAGPW7852A
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                                      P Raja Ilanjiyan
                                      from Korba, Chhattisgarh
                                      Apr 26, 2018
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                                      Address: Bokaro, Jharkhand, 827006

                                      I, p. Raja ilanjiyan, dgm (Acvs), sail, bokaro steel plant, am a much frustrated account holder of sbi (Which i operate since 1984) with the treatment of state bank of india. I was having a credit card by indian bank, whose time expired. Subsequently, i got another card. As was in the previous case, i tried to induce this card into my beneficiary’s account of sbi, to my salary account. This card was rejected with a message “foreign cards are not accepted”. I went to the sbi and raised the issue. Their answer was that this card may be of global rating and told to remove that. I mailed to indian bank to which they obliged with the reply that the global status has been withdrawn. And still my card gets rejected with the same message “foreign cards are not accepted”. The height of the issue is that the credit card provided by sbi itself with, is rejected with the same message. I have given a written complaint to them about a month and half back, still the problem persists and nobody seems to be interested in my problem. Kindly help me out of this sir.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Apr 26, 2018
                                      Updated by P Raja Ilanjiyan
                                      i am unable to pay my bills through net banking because of this problem
                                      Respected sir
                                      maney complained online but no soluation please me that my aacount form aadhar to updated to national corporation payment of indai .
                                      or aadhar to dective after 24 hours active so lastest updated aadhar account m
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                                        Rashmeet Kour
                                        from Nagda, Madhya Pradesh
                                        Apr 25, 2018
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                                        Address: Indore, Madhya Pradesh, 452006

                                        This is to inform you that on dated 14 jan 2018 i had loaded 5000/- from my sbi card no-[protected] to hdfc payzapp wallet, however the amount got deducted from my sbi credit card but the amount is not credited in my payzapp wallet, the merchant (Payzapp) mailed me that they had credited amount on the same day on sbi pool account but sbi is claiming that they had not received any amount. Already i had attached the merchant mail for proof but still they are not responding.

                                        No one is responding to resolve my query. I need my amount back as soon as possible who will bear this 5000/- loss. I am unable to pay this amount also need your help to solve this possible early to get my amount back.

                                        Details are given below-

                                        Refund reference no. Of payzapp[protected]

                                        I would appreciate your immediate attention to this matter.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Apr 26, 2018
                                        Updated by Rashmeet Kour
                                        No one is responding to take care of my complain neither payzapp nor sbi, i am really so frustated now i need this amount back.
                                        the details of card number and the various interaction id and ticket number from payzapp are as under-

                                        Card no.-[protected]
                                        Refund reference no.[protected]

                                        Interaction id provided by sbi card ..i think there only work is to eat people money and provide concern by sending this id, do not want to do any work.

                                        Interaction Id- 1-[protected]
                                        Interaction Id- 1-[protected]
                                        Interaction Id- 1-[protected]
                                        Interaction Id:1-[protected]
                                        Interaction Id- 1-[protected]
                                        [Interaction Id:1-[protected]

                                        Payzapp ticket number given below...

                                        Ticket=415-886'
                                        Ticket=414-497'
                                        Ticket=405-673'
                                        May 08, 2018
                                        Updated by Rashmeet Kour
                                        Kindly check as already i had send documents related to complain i need my amount back, however already i had requested to update my mail id which is incorrect that is also not done and now they are telling that thay had send me mail, but the actual thing is in which mail id they had send me mail is incorrect and i had not received any mail,

                                        kindly check i need this complain will resolve as soon as possible
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