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State Bank of India [SBI] Complaints & Reviews

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Updated: May 1, 2026
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State Bank of India [SBI] reviews & complaints page 558

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C
Chohan_surya
from Bhubaneshwar, Odisha
Apr 20, 2018
Resolved
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Resolved

Address: 307511

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund not processed"

Dear sir

A refund of 1410.6 rupees was successfully processed on 13 april 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have confirmed with myntra and they have successfully processed the refund.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to myntra's payment processor to locate the refund.

Reference number detail is attached in photos.
Jul 27, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Apr 13, 2018
venkatesh venkesh's response
but my bussiness is declined at any cost i want today to refund my account whether in case of not possible i will take a step
Apr 20, 2018
Updated by Chohan_surya
I have received my refund.
Thank you so much.
Now a days digitization happen everywhere to access easily through online.
I dont belive the service provider SBI internet banking service cant able to give access to public during the Saturday, Sunday and public holiday.

Woooow digital india jai Hoooo...
Sir
I have received wrong credit card from sbi
I hv tried many times to call them but unsuccessful please help me to change my card.i have applied for big bazar fbb card but they sent me bpcl credit card
Please help me

abhinav srivastava
[protected]
[protected]
Lokesh h s i am using sbi account i transferred money of rs 20000 to prakash h s but thiss had happened on 11 april 2018 my transcation id is[protected] please make it sure
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    M
    mantu9595
    from Siwan, Bihar
    Apr 20, 2018
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    Address: 755050

    From 12.03.2018 i am not receiving otp in my registered mobile number. I have complained many times through sbi's toll free number. They just registered a complain and generate a ticket number and told me that the problem will be resolved within 3 working days. But problem not solved. So i again complain the same online and also generated a ticket number. But in vain. So i visited my branch chandikhole (Branch code-4398) and updated my kyc etc. I also complain about the otp. They also told me that the problem will be solved within 24 hours. But in vain. I am facing a lot of problem and unable to make any transaction.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Money in my account has been deducted as lien amount yesterday (13/04/18) without any notification or reason.
    Providing the fact that There is no loans or debts linked to my account.
    And in internet banking, one international transaction I've recently done is not shown. Please fix as soon as possible.
    I am Online apply credit card for SBi Online Bu Same Time No Respond For SBI Online Team So I am Ceccil My Request

    I am tray to last 6-7 day customer care no. But Not Respond
    State Bank of India [SBI] Customer Care's response, Apr 21, 2018
    Verified Support
    Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 37873 in your mail to enable us to address your concern on priority.
    What is investment intermdia
    5 times deduct 295 from my account
    Such type of scam doing sbi
    Without any knowing deduct money
    Please refund my all amount
    Chattisgarh dist janjgir champa block PAMGARH 3 atm in aur block PAMGARH .
    But no cash in 3 atm.
    Please solve this problem
    Very tyme no mony in atm
    Sir aur area is big area
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      M
      Motheesh
      from Sivakasi, Tamil Nadu
      Apr 20, 2018
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      Address: 637001

      Respected sir,

      I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, to use this facility again.

      Details of my account:
      Full name :s. Motheesh
      A/c with sbi namakkal town
      A/c no. Is [[protected]]

      Thanks & regards,
      S. Motheesh
      +91 [[protected]]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Just a few minite i had withdrawed 2000rupees in the sbi atm kurampala. I brought that note to nearest sbi bank, the bank manager said that there is no rule to rechange the tored note. What can i do? I want my money back.
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        K
        Kargum yinyo
        from Mumbai, Maharashtra
        Apr 20, 2018
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        Address: 791111
        Website: www.ithaka.org

        Respected sir,
        It is inform you that i have opened a pay pal account with jstore (Ithaka harbors) on day before for jpass purchase for a term of 1 year plan. So, for the same the amount of $ 199.00 usd (₹ 13066.34) has been credited from my saving account on 17th april 2018 at around morning by means of online. But inconvenience the same was cancelled then and there on my request. Subsequently the amount credited for the purpose was refunded to my said account no.[protected] on 17 april 2018. Whereas the sent amount is yet to be appeared into the a/c as on today as per transaction detail given by them.
        Therefore i request you to look into the matter.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Apr 13, 2018
        Badmash roy's response
        Arxhvjnkkocnvkvycf
        I had purchased one mobile on emi with sbi credit card and after one day i cancelled it as soon as i cancelled i got massage from amazon that your all amount is refunded success fully but in here i see my sbi card a/c settled all amount on next day i got no refund on my card at all they are doing fraud on me.
        State Bank of India [SBI] Customer Care's response, Apr 22, 2018
        Verified Support
        Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 38070 in your mail to enable us to address your concern on priority.
        I have saving account in sbi. SBI rufuses the issuing of atm card. My account number is [protected] please give me atm card. I need it. I am ready to submit my pan details but the bank does not issue me debit card.
        Ydjbsidndkfnkdndkdkmspcnnd
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          O
          Om Prakash Pal
          from Lucknow, Uttar Pradesh
          Apr 20, 2018
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          Address: Mumbai City, Maharashtra

          Sir,
          There has been a false transaction from my account on 19 march 18 for the rs. 369.55 and on18 apr 18 for the rs 519.95 both in favour of vodafone. Which is not done by me.
          For the both transactions i have not used my said david debit card and not even received any otp or any transaction alert on my registered mobile no.
          Sir how any transactions can made without bank staff envolevment.
          It is requested that pls enquire the matter to get the money back to the my account

          Thanking you
          Om prakash pal
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Apr 20, 2018
          Updated by Om Prakash Pal
          sir,
          There has been a false transaction from my account on 19 march 18 for the Rs 369.55 and on 18 April 18 for Rs 519.95.
          i have not used my debit card or have received any otp or transactions alert on my registered mobile no
          how can any such transaction can happen without a help of a bank staff.
          please look into the matter and help me to get the refund my amount otherwise I will be forced to go to customer court.

          Thanking you
          om prakash pal
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            V
            vikas jaiman
            from Akhnur, Jammu and Kashmir
            Apr 20, 2018
            Resolved
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            Resolved

            Address: Jaipur, Rajasthan

            Sir
            I am using your sbi credit card from last 2 years and have not cleared my dues from last 3-4 months and feeling sorry for that but i am not not willfully doing this or would say i m not willfull defaulter, i'll clear all my dues by the end of this month else ready for any legal action against me.
            Sir, i am receiving calls from some yogesh and truecaller showing name bharat rana sbi and his no. Is [protected].
            He not only calling me and using abusive words, he also calls to my sisters number and make frequent calls to my office also.
            Sir my sister is newly married he calls and threatened her regarding me it would effect her marriage life to, i personally requested that guy not to call my sister, it's me who has not made payment sbi has full right to take legal action against me. But calling and threatening a customer is a crime and harassing his family members for no reason is also a crime.
            I have cleared him on 8th april call that i ll make the full payment by 24th this month or last to last by the end of this month.
            Sir, i have all his recordings even my sister recorded all his calls.
            I have liability towards my bank and ready to pay that, i am not running anywhere and permanent resident of india.
            Sir, but this is wrong he calls me and using abusive words and calls to my office and try to demean me there. If he again calls to my sister than i have to take legal action against that recovery firm.
            At last i have to clear myself that i ll make the payment by this month only or else bank has right to take any legal proceedings against me and i am ready for that but harassing my family members and trying to demean me or threatening me is wrong, that should be not done.
            Kindly look into this matter asap.

            Thanks and regards

            Vikas
            [protected]
            Card - 4377*9685
            From - jaipur
            May 26, 2018
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Verified Support
            Apr 25, 2018
            State Bank of India [SBI] Customer Care's response
            Dear Customer, We regret to inform you that we are unable to reverse any amount towards the charges on your SBI card account.
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              S
              Sharif shaik
              from Kumta, Karnataka
              Apr 19, 2018
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              Address: 560103

              Dear sir,
              This is sharif shaik. I have a credit card. I have got a fraud call and money of 8300 got debited from my credit card with [protected] id. Couuld you please cancel that transaction and replace money back as soonnas possible. I will bbe vveryyy thankful if youu help me with this. Please do this qith high priority so that the trasaction can be cancelled at the earliest.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                B
                bhushan516
                from Delhi, Delhi
                Apr 19, 2018
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                Website: www.sbi.co.in

                Sir, this is very sorry to say that i transfer my home loan from corporation bank to sbi bank, parliament street, 30 regal building in feb 2018 after fulfilling all the formalities, a loan amount of rs. 1759850/- was disbursed on 06/02/2018 and since then i start requesting to bank executive mr manoj soni on his mobile no [protected] as well as to mr satveer singh on [protected] to deduct emi through ecs from my idfc bank whose ecs mandate was given to mr nalin naik/branch manager while completing the formalities one month before the disbursal of loan but they do not take the cognizance of my request and keep on assuring that it will be done whenever i used to ask and on the same time i also used to say that if you are not deducting then interest will not be born by me due to your fault but every time they said it will be done, but on date once i got the statement of my account on my watsapp by mr manoj soni then i found that from feb to april they have levied the interest on my loan account and now the outstanding balance is rs.1781685/-. They have charged interest rs. 9260/- on 28/02/2018 and rs.12575/- on 29/03/2018 which is totally wrong since i had already completed all formalities for ecs transaction of my emi from my salary account in idfc bank as well as i submitted 6 blank signed cheque leaf of idfc bank. My prayer is to wave off the interest levied on my account due to fault of loan disbursing dealing employee since i am not at fault at all. Moreover my accont in idfc bank never short of money and same has been verified by bank executive after taking statement of 6 month. I request to take the action against the defunct employee and refund my money which has been charged on account of interest without my fault.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  V
                  vishalsood1775
                  from Ludhiana, Punjab
                  Apr 19, 2018
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                  A refund of 2500 rupees was successfully processed on 30th March, 2017 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                  I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                  I have confirmed with amazon and they have successfully processed the refund

                  kindly go through the charge dispute number (460941), locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    andavarapu
                    from Tanuku, Andhra Pradesh
                    Apr 19, 2018
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                    cash retracted by cdm. not credited to account

                    Address: Guntur, Andhra Pradesh, 522002
                    Website: WWW.SBI.CO.IN

                    This is Andavarapu Manishankar. My SBI Savings Account no. is [protected]. I tried to deposit Rs.4000 into my account through card using CDM facility of SBI, Brodipet Branch, Guntur (Branch Code - 11095) on 19.04.2018 at 18:33:03. The CDM ID no. is S5NE[protected]. No money is credited into my account and also no money is dispensed back by the CDM. I have received a slip from the CDM that my money is retracted and retracted info as denomination...
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                    V
                    vikash526
                    from Mumbai, Maharashtra
                    Apr 19, 2018
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                    Address: Madhubani, Bihar, 847402

                    Dear sir,

                    I m vikash Kumar .my bank account is with State bank of India.Ghoghardiha, madhubani, Bihar, (BRANCH CODE:-12568) since inception of the branch .

                    for my sister's marriage I need cash of 100000.00 I have approached the bank for cash but bank dnied to give cash .I have approached the branch manager several days and times but the manager also not entertained the matter when I told him about my sister's marriage then he told me it's ur problem so approach other branch or bank .I can't do anything .

                    Now I m feeling helpless due to crunch of cash and not able to manage the marriage event .

                    So requesting you to please help me to overcome with this situation

                    Thanks
                    Vikash Kumar.
                    [protected]
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Apr 21, 2018
                    Updated by vikash526
                    Issue is not resolved and my sister marriage is near too...now guide me how I will manage...
                    Apr 24, 2018
                    Updated by vikash526
                    Issue is not resolved and my sister marriage is near too...now guide me how I will manage...
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                      S
                      Sanjaykumarpatel1985 Patel
                      from Ahmedabad, Gujarat
                      Apr 19, 2018
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                      14/03/2108 credit card active 17:15am then within 15minuts 9999:00 Rs debit MSG in Mobil .I Directly inform to sbi thasra branch manager, then after he advice me sir pleas block the card, iimaget call to sbi custom care register my complaney, Medam ask me it is flod case we inquyer my self then be-four 30/03/2018 get result but today sbi give me a 9999:00Rs bill.All flod residential mo no given in sbi custom care but no replay help me
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Kishu Verma
                        from Purnia, Bihar
                        Apr 19, 2018
                        Resolved
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                        Resolved

                        Address: 854301
                        Website: Cbseneet.nic.in

                        I have successfully payed Rs.1400 from SBI account and got the message to SBI registered no. That - thank you For using your SBI debit card no.-[protected] for a purchase worth Rs. 1400 at CBSESBIDRCARD. But my confirmation page was not updated and said to complete the payment.On 7th march 2018 I have payed again and it get successful. But I haven't get my extra payment . I kindly Request to refund my extra payment back on my SBI account A/C no. :-[protected]

                        KISHAN VERMA
                        Application No.[protected]
                        Mobile No. :- [protected]
                        Apr 19, 2018
                        Complaint marked as Resolved 
                        I kindly request you to please Refund my extra payment back on my SBI account. A/C no. :- 34876556333 A/C Holder :- Rohan Akash
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Apr 19, 2018
                        Updated by Kishu Verma
                        Payment through SBI debit card :-[protected] Reference number:-SBIPG[protected] For a purchase worth Rs. 1400 . But my confirmation page was not updated .And again I have payed from another Account, this time it get successful .
                        A/C No.:- [protected]
                        A/C Holder :- Rohan Akash
                        Mobile No. - [protected]
                        Apr 19, 2018
                        Updated by Kishu Verma
                        Payment through SBI debit card :-[protected] Reference number:-SBIPG[protected]CBSEOTHDRCARD For a purchase worth Rs. 1400 . But my confirmation page was not updated .And again I have payed from another Account, this time it get successful .
                        A/C No.:- [protected]
                        A/C Holder :- Rohan Akash
                        Mobile No. - [protected]
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                          vikaspatel94
                          from Delhi, Delhi
                          Apr 19, 2018
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                          Address: New Delhi, Delhi, 110045

                          I have got refund of Rs. 166 from Paytm.com on 06/04/2018 but refund still not reflected in my saving account number [protected]. Paytm quoted me following "We would like to inform you that kindly contact the issuing bank customer care for the cards with Refunded ARN No. "15134838097000000797153".
                          Paytm order number [protected].
                          Kindly credit my refund asap.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            D
                            Dhruvi.K
                            from Rajkot, Gujarat
                            Apr 19, 2018
                            Resolved
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                            Resolved

                            Sbi team, i had received call that was offering me the bonus point and vouchers and for that the transaction was charger 2 times 10, 000 each that is 20, 000 was debited from my credit card without my consent.

                            Please help for the refund immediately as i need the same and this is a pure fraud transaction. This needs to be reported on higher level. I received call from soina gupta - [protected].

                            Please help for the refund. Please. This is very bad impression of sbi card that fraud happens. Please help to clear.
                            May 21, 2018
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 19, 2018
                            State Bank of India [SBI] Customer Care's response
                            Dear Customer, We would like to share that above mentioned call does not pertains to us. Also, we advise you not to share your card or OTP details with anyone to avoid misuse on your Card.
                            I had not shared any of the details to any of the calls then also the fraud has happen. Please help for the refund amount as soon as possible
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                              kbharath643
                              from Ponnur, Andhra Pradesh
                              Apr 19, 2018
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                              Address: 400001
                              Website: sbi

                              Dear sir
                              On 15-march -2018 i have tried to book the ticket using irctc application through phone pay razor pay money 415 rupees debited from account but i did not get ticket from irctc. So please credit 415 rupees in to my account.

                              Transaction id :hdf77420f2e27b346f2bf[protected]ff85
                              Utr no :[protected]

                              From,
                              Bharath katika
                              Mob:[protected]
                              Email : [protected]@gmail.com
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Hemankumar Chavan
                                from Pune, Maharashtra
                                Apr 21, 2018
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                                Address: Jalgaon, Maharashtra, 425401

                                Sir i have linked my adhar no. to my acc but npcl shows that npcl database not found my acc no :[protected]
                                sbin0000309
                                my adhar no :[protected]
                                my gas distributor:panchavati gas agency dhule
                                my lpg no:89341638
                                my lpg id :[protected]
                                Sir I inform bank several times that my problem is not solved but they reply same every time that my aadhar is linked to my account
                                If there is not problem then why my subsidy not received so please sir I request humbly to solve my problem
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  jitubips
                                  from Ramgarh, Jharkhand
                                  Apr 19, 2018
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                                  Address: Sikar, Rajasthan, 829122

                                  I would like to inform you that i jitendra kumar (Dy. Manager) in central coalfields ltd. Having an account in state bank of india kedla - branch, account no. Is [protected] and having an internet banking. On evening of17/02/2018 25, 200 unauthorised transfer to mr. Anil vishawajeet sharma, account no. - [protected], union bank of india branch virar west mumbai without my consent.
                                  Transaction details are following.-
                                  Date of txn. Amount (Rs.) txn ref no. Mode date of credit

                                  18.02.2018 5, 200/-/- sbin[protected] neft 19.02.2018

                                  17.02.2018 10, 000/- imps[protected]moaaactql8 imps 17.02.2018

                                  17.02.2018 10, 000/- [protected]igacxyvsk7 imps/buddy 17.02.2018

                                  I have already registered a complaint in concern branch on 20/02/2018. But no action will be taken till now. Even after rbi guideline regarding online fraud in electronic transaction of money, that whole money will be compensate by bank to consumer in 10 working days after a complaint registered in home branch.

                                  Kindly requested to you that recover my entire amount 25, 200 rupees in my account and take needful action as soon as possible.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    A
                                    Ananth Ramanathan
                                    from Bengaluru, Karnataka
                                    Apr 19, 2018
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                                    Address: Bangalore, Karnataka, 560093

                                    Because of poor service i have closed my home loan (A/c no: [protected]) on 13th april 2018 in bangalore, basavanagudi branch and collected the property documents with confirmation from sbi that no more pending from either side. But after that rs.28179/- was deducted as emi on 16th april even after the loan closure.

                                    Sent 10-15 mails to the manager, ecs section and branch but so far no genuine response and they have utilized my money.

                                    I want my entire money back with applicable interest for the delay.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      T
                                      tharasaithangam
                                      Apr 18, 2018
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                                      Address: 623135

                                      Respecter sir,

                                      i, V.umaiyarthangam m a having a SBi account number
                                      [protected] in SBI, s.tharaikudi, branch IFSC:SBIN0008469 iam working in malaysia have lost my sim and mobile number. The same number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg
                                      will be forwarded to that number, but i am not possessing that
                                      number. Now may i please request you to change my mob number to
                                      [protected] pl.

                                      thanking you
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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