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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 561

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J
Jagdish Ladha
from Noida, Uttar Pradesh
Apr 9, 2018
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Address: Bhilwara, Rajasthan, 311001

As per the government rules and regulations the letter is been issued for all emitra transactions in sbi bank cash handling should be waived off.. But i m facing this issue from Oct. 2017 from sbi bank, I.E. Pur Road Bhilwara. There is no serious action been taken in this matter... The staff is not aware of procedure till now and therefore i have showed them many times the screen code "2090" from which the cash handling will be waived off but there is no one who can settle this matter till "agm" end there is no responsibility of this issue... I have provided my issue in written also to bank... I m emitra kiosk holder in SBI Industrial Estate, Pur Road, Bhilwara and the branch is near to me and i m also a current account holder from 2009...

After facing the cash handling problem even i use to deposit cash in cash deposit machine (Cdm) they use to charge an amount of rupees 25 as service charge on 49999/- amount.. Soo looking for this to save an amount 25/- i have applied for current account debit card... I not get the debit card, I have tried to deposit the cash with the debit card but the same charge of rs.25/- is charged on debit card for cash deposit...

Soo i need to get waived off this cash handling charges for my account and also in cash deposit machine as well...
I need to get my refund also of cash handling and cash deposit machine which is applied till date now

Please resolve this issue as soon as possible

my mob. [protected], email : [protected]@gmail.com
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Bhargavi Chatterjea
    from Mumbai, Maharashtra
    Apr 9, 2018
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    Address: Kolkata, West Bengal, 700019
    Website: I was unable to launch a complaint in their website and they did not reply to my email.

    I deposited a cheque in Ballygunge Park Road branch on 3 April 2018. The amount was debited from my Bandhan bank account on 4 April 2018 at 12.45 hours. It was not deposited to my PPF account even by 10.00 a.m on 6 April 2018. Kindly explain why there was such an inordinate delay. if I have suffered any loss of interest as a result of this delay, please make good the loss.

    Thanking you,
    Dr. Bhargavi Chatterjea Bhattacharyya MRCPsych (Londoon)
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      D
      Deepak Thanvi
      from Bhadohi, Uttar Pradesh
      Apr 9, 2018
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      Address: 342009

      I have my Locker in SBI ( chopsani Housing Board, Branch Jodhpur) was sealed by my father for personal reasons, though I am following up from last one year, but Bank Staff not supporting the same, it is pure harrassment to me, wastage of Time and Money because I stay in Gurgaon.
      Need Urgent Help to close this issue .
      Three Branch Manager s have changed till now
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        D
        deepmandal106
        from Kolkata, West Bengal
        Apr 9, 2018
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        atm power cut during withdrawal transaction

        Address: 743372

        Hi,
        I have faced power cut during withdraw transaction in sbi atm. This atm is located in dakshin barasat, south 24 parganas, west bengal, 743372 beside apollo pharmacy. I was trying to withdraw 6000/- on 7th april 2018 evening but at the time of counting inside atm the power goes off and by the time my money was deductated with transaction id 070418. Still i haven’t got my refund. I was using my axis debit card for transaction....
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        M
        mandip shah
        from Patiala, Punjab
        Apr 9, 2018
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        Address: Amritsar, Punjab, 143001
        Website: WWW.ONLINESBI.COM

        My account number is [protected] and bank name state bank of india refund amount 1012 rupee
        Refund issue date 19/06/2018 ease my trip company refund my amount but bank not credit amount in my account my contact number is [protected] [protected]@gmail.com
        Details refund amount

        Card holdernamefss

        Card number517252*7796

        Received time19 march, 2018 11:21:02 am ist

        Actioncredit

        Transaction typeecom

        Currency code356

        Transaction amount1012

        Result codecaptured

        Host response00

        Merchant track idrikant[protected]

        Transaction id[protected]

        Reference id[protected]

        Order id[protected]

        Authorization codex82527

        Ip address103.25.131.215

        Terminal id70003312

        We would be glad to help you. Please feel free to contact us in case of any other assistance. We are available 24x7

        Kind regards, easemytrip team

        [protected]Available 24x7)
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Deposited money on 03/04/2018 by sbi green card Rs 25000/- holder asish mondal and benificiary a/c holder BICHITRA SAMADDAR A/C NO-[protected] from sbi RAMGARAH BRANCH(IFSC :sbin0000164) but till that date amount hasbeen not receive, rather branch manager anjani kumar srivastav and cash clerk sangita sinha din't co-operate us and also misbehave.
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          D
          dheerandhar dhamu
          from Bhimunipatnam, Andhra Pradesh
          Apr 9, 2018
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          Address: Hyderabad, Andhra Pradesh, 500092
          Website: www.google.com

          I am dheerandhar i am running bank account in sbi i am having account since 5 years
          I am running medical agency
          I am having problem by third party
          From the citi bank in my account ech has been debiting from my account as of from december in my account debits are been happening
          The reference number from citi bank is furnished below
          Achdr[protected] bd-camden
          Please kindly resolve my issue
          Thanking you to do fast
          As my self dheerandhar
          Thanking you to stop ech charges
          Yours faithful
          Dheerandhar
          +2 photos
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Apr 06, 2018
          Updated by dheerandhar dhamu
          My self Dheerandhar I am running bank account in Sbi
          From Citi bank in my account Debiting Ecs charges my reference number is ACHDR CITI[protected] BD-CAMDEN
          Please try to stop my ECH SERVICES
          From December ECH has being charged
          Kindly requesting you to stop the service
          THANKING YOU AND REGARDS
          DHEERANDHAR
          Apr 09, 2018
          Updated by dheerandhar dhamu
          kindly requesting you to do

          Please do as soon as possible
          Account no. [protected]
          Pan. No. Gtxpk8667r
          As hard no.[protected]
          My account is hold due to which i m seen many problem. My account is on Modinagar branch govindpuri. I m continously complaint from last 25 days about it but any one cannot do any action. So sir please help me. It is very urgent for me because I need money due to hold on account i m not able to take money
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            C
            chandra ravi
            from Bengaluru, Karnataka
            Apr 9, 2018
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            ecs charges deducting unnecessarily

            Address: 507001
            Website: www.onlinesbi.com

            Hi,

            I would like to lodge a complaint on state bank of india khammam branch with ifsc code sbin0013329 where sbi is unnecessarily deducting ecs charges 295 rs every month.

            Actually i have taken loan through hero finance to purchase my new bike with load application no 1767290 1year ego. Now i am facing problems with charges deduction by state bank of india not sure where the gap is when i called hero fincorp...
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            S
            sampathaiah
            from Damoh, Madhya Pradesh
            Apr 8, 2018
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            Address: Bhandara, Maharashtra

            To date: 07.04.2018
            The agm (Sbi)
            Mumbai
            Subject: inappropriate transfer and theft from my account
            Respected sir
            This is to bring to your kind notice that i am a trusted and loyal costumer of your bank and want to appeal for my rightful money return as a part of recent incorrect transactions. On 6th april 2018 night someone hacked my account along with net banking credentials and transferred rs. 370005 /- as a part of neft and imps and through fake debit card …
            I immediately complained in my branch the very next morning … at 10:30 hrs.
            However the officials were not so helpful and did not take any immediate step to avoid the transactions…
            . It seems there is some security problem in airtel network for which sms otp alert automatically forword to another mobile number ([protected]) and the account got hacked.
            Could you please intervene into the matter and help me to my huge amount on priority.

            Note:
            01). Sbi sb a/c traction attached
            02). Fri copy attached
            03). Customer care complaint no - [protected] on 06.04.2018
            03). Brach compliant copy
            Thanking you
            Yours faithfully

            (Sampathaiah)
            Sbi sb a/c no-[protected]
            Mobile no-[protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Jul 13, 2018
            Updated by sampathaiah
            Till date not received my money, I has been suffering mentally, Physically and Financially. However, with a great hope to resolve my issue.
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              H
              haribiradar
              from Delhi, Delhi
              Apr 8, 2018
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              I received a message on 4 february 2018 that a debit transaction has been made in my account worth rs 250 twice through internet banking as below
              1. Ref no ik00lutln1 for rs.250.0 on 04-feb-18 05:04
              2. Ref no ik00lutln2 for rs.250.0 on 04-feb-18 05:05

              I have not done the above transactions and any otp was not received for that transactions.

              I called the sbi customer care on 4 february 2018 and asked them to register a complaint against the theft and unauthorised transaction that has been made. They has provided me a complaint number [protected]. But any refund not received yet.
              Requesting you to take necessary actions.

              Thanking you.
              Hariram govindrao biradar
              Account no.[protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                Akhileshmv
                from Bangalore, Karnataka
                Apr 7, 2018
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                Address: 560090

                I have tried to add money to airtel payment bank from sbi debit card rupay on 30th march 2018 but the transaction falied and amount is debeted from bank... Refund amount is not yet received till now
                Airtel is claiming that they have refunded the amount on 2nd april by reference id lur[protected]... But i did not receive money to bank.. I have bank statement there is no entry about that refund
                Sbi bank account number-[protected]
                Transaction id[protected]
                +3 photos
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  C
                  ChitraA
                  from Bengaluru, Karnataka
                  Apr 7, 2018
                  Resolved
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                  Resolved

                  Today ie on 7th april 2018, between 6 pm to 6:30 pm i received calls from below two mobile numbers :

                  [protected] and
                  [protected]

                  They informed me that they are calling from sbi credit card dept and since my card is expiring and reward points from my current card needs to be transferred to my new card they would be performing certain validation and transfer of credit points via some online transactions. I suspected it as fraudulent activity however, they seemed to be having all my card details and then performed below transactions on my card. Only later i realized that i am a victim of the fraud. I have raised a complaint about this to sbi credit card.
                  However, i would also like to ask all the merchandise mentioned here (I hope these are validated by sbi as legal merchandise).

                  How do i proceed further with this? Can sbi suggest a way forward?

                  Transactions under settlement
                  Date description type amount spent (Rs.)
                  07/04/2018 vodafone-billdesk mumbai in 9, 992
                  07/04/2018 www account freecharge gurgaon in 5, 994
                  07/04/2018 vodafone-billdesk mumbai in 9, 975
                  07/04/2018 payu payments pvt ltd gurgaon in 5, 059
                  07/04/2018 recharge ccavenue mumbai in 9, 999
                  May 13, 2018
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 09, 2018
                  State Bank of India [SBI] Customer Care's response
                  Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 34856 in your mail to enable us to address your concern on priority.
                  Dear SBI team, I have already raised a complaint against this via Interaction Id- 1-[protected] and Interaction Id:1-[protected]. Please let me know if additional details are needed.

                  regards
                  chitra
                  State Bank of India [SBI] Customer Care's response, Apr 10, 2018
                  Verified Support
                  Dear Customer, We would like to update you that, we have sent the communication at your registered mail id with regard to the concern raised by you. Please call SBI Card helpline for further assistance.
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                    B
                    Bhavya Aditya Bahl
                    from Noida, Uttar Pradesh
                    Apr 7, 2018
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                    Resolved

                    Address: New Delhi, Delhi, 110085

                    I Bhavya Sukhija had a credit card of SBI. I was using this card from 6-7 years. Due to financial problems I was not able to make full outstanding payment so I request for settlement to SBI card in November 2017. My Card limit was 30000 and it was used full. I have also told them to block the card permanently. SBI agreed for the settlement but for Rs.30000. They remitted my interest. They given me a settlement letter in November 2017. I was liable to pay 30000. I have given them Rs 2000 cash on 17/11/17 and a cheque of Rs 8000 of current date and 2 post dated cheques of rs. 10000 each for 10/12/17 and 10/01/18. Due to some reason my cheques got bounced. I have called SBI and asked that can I make cash or online payment against bounced cheques so that my settlement will not become void. I have called because I have lost my settlement letter so I want to confirm. The executive on customer care(IVR recording) said that my last date of settlement was 25 January 2018 and I have to pay the remaining settlement amount on or before 25/01/2018. I have called 3-4 times to confirm again and again and always I got the same answer. They have not told me that I have to make payment in 3 parts only.They only told me to make the payment on or before 25/01/2018 So I have paid cash of Rs. 5000 on 7/12/2017, Rs 13000 through paynet(SBI instant online payment portal) on 6/1/2018 and Rs.10000 again through paynet on 25/01/2018. The total becomes 30000. I have all the SMSs which I received from SBI for acknowledgement of payment with date. I have done all the payment. But when I asked for the NOC, they said I will get it after 45 days. I wait for that. But in between I was getting SMS and e-statement on mail for outstanding payment. I didn't get it. Till March end I have not got a single call from SBI for outstanding payment. But when I raised a complaint for SMS and emails on customer care on 14/3/18 they said my settlement has been null and void. I have discussed all the matter on customer care and raised so many complaints but they are not ready to accept their mistake that their own executives told me to make the payment before or on 25/01/2018. The talk with the executives has been recorded in IVR. So there is a full proof. I have done all the payment on time. I will not pay anymore.

                    I request you to please look into the matter and resolve my problem
                    May 23, 2018
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 08, 2018
                    State Bank of India [SBI] Customer Care's response
                    Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 34667 in your mail to enable us to address your concern on priority.
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                      S
                      shivjotdhillon
                      from Pundri, Haryana
                      Apr 7, 2018
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                      Address: Sirsa, Haryana, 125102

                      My transaction no is othpg 381237. there is transaction on date is 5th April 2018. I got SMS on my mobile near about 11:30pm. without otp pin number my amount is debited. so please grant me my account. my account no is [protected](sbi). my amount is 660 rupees only so please request to you sir my amount sending to my statebank account no so please grant me sir
                      +1 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      New address, vill -Chandrapur, po-bhakatpur, Dist -cachar. silchar, Assam. Pin no-788005 ([protected]@yahoo.in) phone no- [protected].
                      My name is gurudatt savkar
                      I have loan account in state bank of india khandwa naka branch
                      Ifsc code - sbim0011779
                      The bank has deducted 30000 rather than monthly installment.
                      I filed complaint everywhere i could but the branch manager is not at all helping.
                      And they deducted money without any prior notice per month and it doesnt even display in the passbook.
                      Acc no [protected]
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                        V
                        virendraks
                        from Delhi, Delhi
                        Apr 7, 2018
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                        Address: Aligarh, Uttar Pradesh, 202001

                        Sir, on 16/10/2017 when I visited to SBI branch to link Aadhar with my saving bank account, i was told that first of all KYC form is to be submitted. I inform to manager that I have already submitted KYC in year 2011, 2014, 2016. It was told to me that it is not showing in the record and it is the mistake of previous manager. Finally I have submitted KYC form to the SBI BANK (Aligarh city). On 26/10/2017 again I visted the branch to update / link Aadhar. Copy of aadhar and PAN (self & spouce) were submitted.

                        But no changes have been made yet. Hence, i am requesting you to solve the issue and stop harasing the customers
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          parul rohit
                          from Ahmedabad, Gujarat
                          Apr 7, 2018
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                          Address: Vadodara, Gujarat

                          Sign has not updated yet.i filled a form for sign change.They even don't bother to tell tht it will take 1 week to update sign.it has been 3 days..after writting amount bank officer told that sign is nt updated yet.so cheque nd time both got waste.useless staff.thnak u so much.dont need to resolve it.i m going to close it as soon as possible.thank u so much.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Viraj255
                            from Mumbai, Maharashtra
                            Apr 7, 2018
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                            Address: Nashik, Maharashtra

                            Hi,

                            I taken Home Loan from SBI RACPC Nashik in Nov 2017 & RACPC sent my PMAY CLSS insterest Subsidy Claim to their Loal Head Office Mumbai in Dec 2017.

                            I had taken follow up to know the current status of my application but no one given the factual information regarding my PMAY CLSS Claim.

                            It has been more than five months, not yet received any update on Subsidy.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              More D.V.
                              from Kurduvadi, Maharashtra
                              Apr 7, 2018
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                              Respected sir,
                              With reference to above mentioned subject i am Mr. More Digambar Vishwanathrao ac .no. [protected] Branch AMBAD complaining against the SBI because they put my account on hold. I have pay my premium on time then also it happens in regular interval of times .so plz.sir help me regarding this issue because all my daily needs depends on my account.I and my family can't survive without my account.i also use net banking facility but due to account holding iam totally collapsed.
                              Plz. Help me sir.

                              I request you to solve my problem.
                              Yours faithfully
                              More D.V.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Guddu raja
                                from Shahganj, Uttar Pradesh
                                Apr 7, 2018
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                                Address: 4704

                                मैं सुरेन्द्र पाल सिंह मैने 23/03/2018 को अपने खाता सं [protected] से9000 रुपए आधार कार्ड द्वारा निकालने चाहे जोकि मेरे खाते से कट गए लेकिन मुझे प्राप्त नहीं हुए जिसकी complend मैने बैंक में व कस्टमर केअर को दर्ज करवाई जिसका कोई जवाब नहीं आया है कृपया रकम दिलवाने की कृपा करें
                                श्री मान जी की अति कृपा होगी

                                खाताधारक दिनांक_ 07/04/18
                                सुरेन्द्र पाल सिंह
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  S
                                  sayantan deb 17
                                  Apr 7, 2018
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                                  Address: Kalahandi, Odisha, 766027
                                  Website: sbi.co.in

                                  I got 3 nos. of Rs. 100 torned notes from SBI ATM on 06.04.2018 at evening of 7 PM in Lanjigarh, Odisha. I went to bank and they denied to replace it and ask me to apply a complaint via an application and they will make it process. I made an application to the branch manager for the respective issue and my application is on process.

                                  I did not got any refund to the value of same amount. Need to be refunded with full value.
                                  +1 photos
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Rajkumar Santoshi
                                    from Ernakulam, Kerala
                                    Apr 7, 2018
                                    Resolved
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                                    Resolved

                                    Address: Bidar, Karnataka, 585326
                                    Website: Visa bill pay vodafone

                                    Some one fraud call had made me fraud telling sbi customers care and removed my Rs 9812 from my sbi credit card last digit 0666.I request u to clear this complaint and refund my bal .Pls this is requesting u.
                                    I many time called to sbi customer care but they said to inform u to clear this subject kindly check th date of 04 Apr 2018 tnx it had 2 time tnx.
                                    May 18, 2018
                                    Complaint marked as Resolved 
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 09, 2018
                                    State Bank of India [SBI] Customer Care's response
                                    Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 34860 in your mail to enable us to address your concern on priority.
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