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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 563

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G
Gulzarbegum
from Kurinjippadi, Tamil Nadu
Apr 6, 2018
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sbi - reverse pos pur

Today (06/04/18), i made a transaction for shopping through payu money using my sbi card. But the transaction failed.
But money has been debited rs 1180. Why does my transaction dropped?? What is the fault?

Later on i received a message from sbi as
06/04/18: 1180.00 cr, reverse pos pur. Why does this happen???

I dont get it back till now. Plz refund my amount as soon as possible....
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indrakantjha24
from Delhi, Delhi
Apr 6, 2018
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Address: Kolkata, West Bengal, 700042

Dear team,
I borrowed a home loan of 16lakhs from sbi, ruby park branch, kolkata on 16th may 2017 under pmay-clss scheme. However, its been about an year since then but there is no update from bank side on the current status of my pmay application, no subsidy has been disbursed yet. They are not even in a position to share assessment number of my pmay application, they said it has not been shared with them by the government. So they are helpless on this. I also registered few complaints on national housing bank (Nhb) website (https://grids.nhbonline.org.in) but did not get any response even after 3 months (Complaint number=comp/41/2018, comp/425/2018).

Please find below my application details.
Home loan a/c number:[protected]
Bank name: sbi, ruby park branch, kolkata, wb
Loan sanction date: 16-may-2017

Request you to kindly help me get an update on my pmay application.

Thanks & regards, indrakant
State Bank of India [SBI] customer support has been notified about the posted complaint.
SIR
Hemant Datar
Credit card no. [protected]
Kindly unblock my credit card.
mob.no. [protected]
email- [protected]@gmail.com
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    Hi5Mintu
    from Delhi, Delhi
    Apr 6, 2018
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    Address: New Delhi, Delhi, 110059
    Website: Sbi customer service mail and call also

    This is to inform you that i am undergoing a financial issue due to which i am unable to clear the debts of my credit card payments. My credit card last four no is: 2664. I am negotiating a settlement with all the creditors on this regard.

    In the past few months, i have been facing financial hardships due to sister marriage and my grandfather treatment.

    More than 60% is not affordable for me in the present situation. Below are the details of my credit

    1) total outstanding = 1, 12, 709.32
    2) card number = 2664

    I will be ready to close my card after paid 70k only more than that not affordable.

    Please contact me on below mentioned number and suggest.

    Regards,
    Mintu kumar
    [protected]
    +1 photos
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      suma.bn
      Apr 5, 2018
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      Dear Team,

      I got a call from the number from [protected] and [protected] saying from SBI on 5th April 2018 at 3:18 PM for verification of the credit card. I had newly received a credit card. So as part of verification i took the call. They asked me so many questions related to address, date of birth etc quite similar to normal verification process and finally asked me to share OTP for some verification purpose which i mistakenly shared. They took away 25, 000 from my card . Immediately i got call from SBI asking about the transaction details from which i understood that it was a fraud call and i had to block the card.

      The Fraud people has all the details with them which is why people will be confused. I being using cards from 10 years was prone to one of such fraud today.

      Resolution: I would request to provide help on this regard and refund the amount .

      Please envoy strict rules against customer's private data. Without data leakage this kind of fraud will not happen.

      Thanks
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        avnesh shakya
        from Chennai, Tamil Nadu
        Apr 5, 2018
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        Resolved

        Address: New Delhi, Delhi, 110008
        Website: Consumer Complaints

        I am Avnesh, I am having a very bad experience with SBI credit card. I am having a SBI card with [protected]. I completed my full and final settlement of this card 18770 rupees against full amount 24927 based on Tracer letter SBI/DEL/2017/204070. Here onwards the problems are starting. After full and final settlement .SBI bank keep generating Due amount. I asked about this to bank; they informed me your final settlement information not updated. Will make it soon. I completed the final settlement on 7th Feb and still aim getting the due amount and now it crossed 16731. I scaled this to SBI top level. Some nodal officer and sent so many email and they agreed this will take care. But now The bank's approach has changed currently they sent a legal notice to me. Now they treating me like a credit card fraud or criminal. So actually who is the criminal me or the Bank. So never ever trust any of the privet sector bank ; especially SBI bank. Tomorrow "You will be become credit card fraud!!!". So we can change the SBI bank slogan. Transforming its customers to financial fraud . Down..SBI bank...So people you think before approaching SBI bank or credit card. I am the living victim. Nowadays so many families are doing Suicide Because of this fraud tricks from private sector or public sector bank .RBI where are you. Is there any bank ombudsman in india..So take it is a serious matter. I will prove this on any court my no [protected].
        May 13, 2018
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Verified Support
        Apr 08, 2018
        State Bank of India [SBI] Customer Care's response
        Dear SBI Cardholder, your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com
        Verified Support
        Apr 11, 2018
        State Bank of India [SBI] Customer Care's response
        Dear Customer, We tried to reach you yesterday but were unable to connect. Request you to share a suitable time to call to address your concern.
        Apr 11, 2018
        Updated by avnesh shakya
        You can call me after 11:00am to 4:00pm any day.
        Verified Support
        Apr 12, 2018
        State Bank of India [SBI] Customer Care's response
        Dear Customer, We have been trying to contact you but unable to do so.Please call SBI card helpline or mail us at [protected]@sbicard.com for further assistance.
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          K
          from Sri Ganganagar, Rajasthan
          Apr 5, 2018
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          Address: Jodhpur, Rajasthan

          Sir/madam
          our customer Shri Hemant Lakhujani, his consumer no.-628227 from ( marudhar gas, jodhpur ). my system showing aadhar not updated with bank. but according to customer he updated his aadhar in SBI BELLOW DETAIL:-
          1. State Bank of india
          A/C : [protected]
          Ifsc : SBIN0031785
          Branch : chopasni housing board, jodhpur

          2. State bank of India
          A/C : [protected]
          Ifsc : SBIN0012845
          branch : pal link road, jodhpur.
          Customer not getting subsidy amount last 8-9- months ( from[protected] till date).kindly check this issue and slove as much as possible.
          Aadhar No. :[protected]
          Gas agency details :
          Marudhar gas service, jodhpur
          consumer no : 628227
          LPG ID :[protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            vinoth211991
            from Chennai, Tamil Nadu
            Apr 5, 2018
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            Address: 632406

            Hi,
            Ac no-[protected]
            Account Holder name - BABU
            STATE BANK OF INDIA BHEL PROJECT MUKUNDARAYAPURAM
            On 31st march 2018 morning I deposit of 8600 rupees cash in branch ATM machine .Cash was accepted but amount was not credited to my account .ATM monitor showing your last transaction was cancelled.after that I contact my branch on that day they ask me to give one letter regarding of this issue .So I give letter to the Branch manager.Still i didnt get my money and they are not giving a proper response, i kindly request to solve these problem as soon as possibe, i need my money.
            they are giving worst services even small private banks also giving the best...
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              L
              litonchak
              from Kolkata, West Bengal
              Apr 5, 2018
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              Address: Kolkata, West Bengal, 700140

              Dear team,

              Kindly help me to recover my money back from investment intermedi, because on 04/04/2018 rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is this. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
              Thanks regards.
              Abhi Chakraborty
              Bank Name : SBI
              A/C No. : [protected]
              IFSC Code : SBIN0006699
              Branch Name : Batanagar
              Address : Batanagar, Kolkata-700140
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                R
                Rajesh Deswal
                from Delhi, Delhi
                Apr 5, 2018
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                Address: New Delhi, Delhi

                Respected Sir,
                Respectfully submitted that my Family Pension amount which have regularly been remitted to SBI Bank A/c No:[protected] since 2003 (Name : Smt Phoolo, PC NO: 7489, FPPO-2130 ) have stopped from Nov’2017 and has not remitted to SBI Bank A/c No:[protected].
                I would also like to apprise that I have already been submitted Life Certificate on Nov ‘2017 but when I visited SBI branch they told me that Life Certificate was not verified in system due to some system error and advised me to visit Centralised Pension Proc Cell, Delhi, Chandi Chowk, Delhi-6 and Centralised Pension Proc Cell, Delhi, Chandi Chowk told they mailed to Mumbai office to resolve the issue.
                Sir, I regularly visited there but not get any assurances regarding remittance of my pension. Sir I am octogenarian and it is very difficult for me to visit here and there and harassing a old lady who is more than 80 years old .
                It is also apprised that I would not able to purchase costly medicine due to my financial constraint since Nov 2017.
                Sir I shall be very thankful if you kindly arrange to remitted my Family Pension amount to my Bank A/c No:[protected] at the earliest .
                Sir I shall remain grateful for whole life if you do needful at your end.

                Thanking you
                Yours faithfully

                ( Phoolo )
                ( PC NO: 7489, FPPO-2130 )
                House No : 120, Gali no : 14
                Bhagwati Garden Extn
                Uttam Nagar
                New Delhi 110059
                Mobile no :[protected]
                Dated 05.04.2018
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  Vanrajsinh Maharaulji
                  from Surat, Gujarat
                  Apr 5, 2018
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                  Address: Bharuch, Gujarat
                  Website: [email protected]

                  Dear Team

                  Please help to resolve my problem.05/03/2018 I got a call from [protected]@4:30pm on my registered mobile no [protected].she was lady. He told me to redeem my reward points from my credit card.She was told my card no, address and my name.I told him.after that I got a OTP sms and my 30, 000 deducted from my credit card credit 5000 idea money, 5000 idea money, 10000 yes bank and10000 yes bank .total 30, 000.that is a fraud case and rhere transaction are not done by me.
                  So please resolve my problem and return back my money.

                  Card last 4 digit no-4102
                  Card Holder name-Vanrajsinh Mahiptsinh Maharaulji
                  Mobil no. [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    Rahul agarwal123
                    from Allahabad, Uttar Pradesh
                    Apr 5, 2018
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                    Dear team,
                    There is an auto debit of INR 1000 from my SBI a/c no. [protected] on 4th April, 2018; without any mandate registration, pre-sms alert, request-in-favour or cheque drawn in favour of the fraud company named as, "INVESTMENT INTERMEDI". This is very serious crime & a scar at the name of SBI. Moreover, it's a breach of trust between the SBI & the valued customer of SBI. I demand immediate action, refund of my debited amount & an assurance that it will never happen again. It has seriously blown my trust over SBI.
                    PLEASE, take sincere action at the earliest.

                    Your sincerely,
                    Rahul Agarwal,
                    SBI a/c no. [protected]
                    Branch- Patel Nagar
                    Branch code-18452
                    City-state - kanpur- UP
                    +1 photos
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                      S.P.SHAVARI NATHAN
                      from Jayamkondacholapuram, Tamil Nadu
                      Apr 5, 2018
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                      Address: Chennai, Tamil Nadu, 600007

                      I have taken delivery wagon r from ABT Guindy Chennai on 3rd Jan 2018. vehicle provided with fast tag was working, but even my car in home halted it was deducted three times in different toll gate. Even I called NHAI, they said it vehicle no is our data base. SBi fast tag Customer care is server always slow. they said contact dealer. Even dealer is not able to solve the problem.. not responding. when I checked in portal the tag no is different with tag pasted in vehicle. still for the last one month no one could solve my problem.
                      Vehicle no. MA3EWDE1S00D00788

                      Tag ID 34161FA[protected]C45DE0
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Shravan Kumar Srinivas
                        Apr 5, 2018
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                        Address: 560001

                        This is an attempt to bring to your notice the bullying, arrogant, dominant, aggressive behavior of your bank employees at sbi uttarahalli branch. They are short tempered and aggressive for no reason. The customers have the right to ask any questions related to financial transactions on their accounts with the bank. Your representatives think themselves as more than just employees/public servants. Wonder if you have any professional ethics training for your employees.

                        Its shameful to see our country turning into unhappy, bullying culture, people showing their frustration on others because they are angry about their life or for various reasons.

                        This is highly untolerable, my parents are not the slaves of your staff members to be treated with disrespect. If you do not take any actions on the staff members of the branch. I will file a human right violation, defamation lawsuit.

                        Sbi may be a government organization, that does not make your staff gods to shout at people because they are unhappy idiots. Please teach some manners and send them to psychology sessions to make them behave like humans, not uneducated #/#.

                        Please take the necessary action. Shameful and embarrassing to see these kind of people as employees of a government organization like sbi.

                        Thanks
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Dear sir i am submitting my sbi card cancel form in sbi branch, but unfortunately my card active till now. I don't use this card. So i am sincearly request to you cancel my sbi credit card.
                        My card no- [protected].
                        My name- Dulal Ch Dey.
                        My D.O.B- 25/11/1955.
                        Mobile no- [protected]

                        indecent, ethicless, ill mannered sbi staff at uttarahalli branch - violation of fair treatment/customer rights policy - Comment #3061210 - Image #0
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                          vikram svr
                          from Hyderabad, Telangana
                          Apr 4, 2018
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                          Address: Hyderabad, Andhra Pradesh, 502319

                          Sir,

                          I have a sbi a/c since last 6 years recently i have a problem occurred that is actual my account balance is inr 59000 but system showing lien amount inr 117532 and available balance is zero as per monthly statement showing correctly but net banking are showing available balance is 0.00 mod balance 0.00 lien amount 117532.00...my actual balance is inr 59000 this amount is not able to withdraw i need this amount very urgent what i will do in next step please suggest ... ...
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Apr 05, 2018
                          Jani prasanna's response
                          I have many time complaints at branch.Bankers not respond

                          Money transferred from paytm wallet on 05/03/2018.Amount debited on my paytm wallet but not credit in my bank account.5000, 1000 these amounts not credit my account. Paytm has given transferring reference numbers. Plz see it in photo
                          My bank Account number: [protected]

                          lien amount - Comment #3061163 - Image #0
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                            ರಾಘವೇಂದ್ರ ಕೋದಂಡರಾಮ
                            from Bengaluru, Karnataka
                            Apr 4, 2018
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                            Address: 560085

                            Hi Team,
                            I had made a huge payment to SBI card from my SBI SB account on March 1st 2018. And till now SBI card team has taken very lightly and not fixed the problem. When enquired with SBI SB home branch they have confirmed about successful payment to SBI card. I had provided all the proof to SBI card and also escalated to nodal officer and they were telling that by 4th April 2018 the issue will be resolved but hopeless nodal officer team also didn't turn back... Now I'm raising this complaint so that I can get justice... Please help

                            Regards
                            K Raghavendra
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Apr 04, 2018
                            Sukhbir79's response
                            Sir
                            I am SUKHBIR.i have deposited my credit card.i am requesting for u please mail me NOC my credit card no - [protected]
                            My mail I'd [protected]@gmail.com
                            My mobile no [protected]

                            1.they cut cash handling charge other banks dont why?
                            2. account keeping charges they cut 690 why ?
                            3. cheque bounce 590 other banks charge 180 or 263 why ?
                            it's been difficult to bank with them we are banking with them because in our locality no other bank available other than gramin bank ?
                            Sir i am sumit serving in itbp force since 2015, my sbi account no (protected), ifsc no-SBIN0011865, branch- charkhi dadri, distt-charkhi dadri, haryana i have apply for pmsp silver card about one year ago, but card not recieved me till date, so pse provide me sbi pmsp silver card and sent card to bank also inform me at my gmail sangwansa, [protected]@gmail.com
                            I have done one IMPS transfer on 2 Apr 2018 of 100000/- But still it is pending status from last 4 days. I trying to large a complain in sbi branch and customers care but nobody bother and they have not large my complain. My IMPS Ref no is[protected]. My mobile no is [protected]

                            sbi card payment issue - Comment #3061160 - Image #0
                            Sir
                            I am SUKHBIR.i have deposited my credit card.i am requesting for u please mail me NOC my credit card no - [protected]
                            My mail I'd [protected]@gmail.com
                            My mobile no [protected]
                            Not intrest this card plseas close it .yearly charges is there thats y not intrest .
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                              Debabrata Hazarika
                              from Hojai, Assam
                              Apr 4, 2018
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                              Address: Don't know
                              Website: Dont know

                              Dear team, you have debited Rs 1915, rs 295, rs 295, Rs 295 again Rs 1689 last month . Again today you debited Rs 295 ... what is this ? Without my prior permission, how could you do it ? Please refund all my money and stop debiting in future.

                              Debabrata Hazarika
                              SBI. GEETANAGAR branch.
                              Zoo narengi road.
                              My a/c no . [protected]
                              IFSC .. SBIN00007202
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Sir
                              Mai anil kumar patel Date 5/4/2018 Timing 10:15am Bank me hu lekin kam abhi tak nahi start hua Pure Customer intajar me hai aur ATM Bhi Band hai
                              Pucha Jane par Bas 30 minat me kam hoga ab 10:52am abhi start nahi hua

                              stop debiting my money and refund my debited money - Comment #3061146 - Image #0
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                                Saidappa Bhajantri
                                from Cuddalore, Tamil Nadu
                                Apr 4, 2018
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                                Address: Dharwad, Karnataka, 580020

                                From:SAIDAPPA BHAJANTRI
                                HUBBALLI, Karnataka.

                                To: The Honorable
                                GOVERNER
                                Reserve Bank Of India
                                New Delhi

                                Sir,
                                I the undersigned SAIDAPPA BHAJANTRI of HUBBALLI city Karnataka state wish to put some following information for seeking justice and relief from SBI CARDS for Customers.
                                I have tried to pay monthly minimum due before due date of my credit card payment for the month March 2018 but I failed to pay before due date due to rejection of payment through SBI card application .And also tried to pay through SBI ATM there also I faced the same problem. Finally I tried to pay through bank where it is chargeable payaing on counter even being SBI card on SBI counter. And I could not pay through cheque due shortage of time which is required minimum 5 days in advance before due date. Over all I failed to pay before due date .And I have already fined Rs 750 + GST 135 for my non payment of due. I am using Credit card since from 15 years. due to belief in timely payment which is being done from many months through SBI card application but this month I failed to pay in time even though amount is available in my account. So is it my fault or fault of SBI application. SBI CARD department is using 3rd party application for payment for their SBI application leaving all responsibility of loss to Customers .Why they are using 3rd party application (helpdesk)for SBI card transactions even though SBI bank is there.
                                I request your kindself to look in to the matter and allow us to pay card dues through SBI ATMs or SBI Bank counters without charge.
                                I hope my request has genuine ness and will be considered which is helpful for card holders who are paying huge amount of interest of 40% for year apart from hefry other charges in the in the name of speedy services of SBI cards for transactions to Customers. Hoping the needful action,
                                Thanking you Sir,

                                Yours sincere Citizen
                                SAIDAPPA BHAJANTRI
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Ash0786
                                  from Mumbai, Maharashtra
                                  Apr 4, 2018
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                                  Address: Nashik, Maharashtra, 422011

                                  Kindly help me to recover my money back from investment intermedi.
                                  rs.295/- has been debited from my account saying transferred to investment
                                  I've lost 295/-. It affects the trust people have in the bank.
                                  intermedi Its really horrible. Waiting for precious feed back or reply.
                                  I think solve it as soon as possible By SBI bank Plzz Help To Recover My Amout
                                  +1 photos
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                                    robbsant
                                    from Hoshiarpur, Punjab
                                    Apr 4, 2018
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                                    Address: Firozpur, Punjab

                                    Dear sir
                                    I am a customer of SBI BANK. I have a loan account [protected]. In my account the bank charge me 5 times bank charges in the name of ACCOUNT KEEPING CHARGES, CASH HANDLING CHARGES, INSPECTION CHARGES the total of 5602.99 rs.
                                    Now I am requested to bank for reply and reverse my payment. But no response and sufficient answer by bank.
                                    So please reply and do a needful job.
                                    [protected]
                                    [protected]@gmail.com

                                    Thanks
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Vahshs Hzhshh
                                      from Srinagar, Jammu and Kashmir
                                      Apr 4, 2018
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                                      Address: Agra, Uttar Pradesh

                                      Refund of 2600 rupees was successfully processed on 17 March to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                                      I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                      I have confirmed with amazon and they have successfully processed the refund

                                      Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                      My refund referance number[protected]
                                      My account no is [protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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