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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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M
M Roy 05
from Mumbai, Maharashtra
Mar 9, 2018
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Address: Mumbai City, Maharashtra

My father had opted for a full and final settlement option as he wanted to close the credit card and settle the out standing balance thru 8 installments.

We received the letter and also paid the first installment in cash and rest installments thru cheque which was deducted from my account with out any fail.

After the completion of the installment we checked with the customer care they mentioned that the system still shows outstanding.

We are really surprised and worried with all efforts we paid the amount and in return we get such a response. Really annoyed and don't know whom to approach as the customer care team are not even aware or redirecting us to the right person.

Will appreciate if someone can help us in this situation.
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    shantanua
    from Pune, Maharashtra
    Mar 9, 2018
    Resolved
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    Address: 411017

    Hi team,

    I took a loan (Scheme name encash) from sbi bank through my sbi credit card on 10 may 2016 for rs. 120000. It was at 15% for 3 years. Payment is made through cheque # 835083. Emi is 4833.33.

    I am paying its emi till now. However, i checked its forecloser process, then i realized something wrong in interest calculation. As per emi schedule, total interest at the end of tenure is 54000.

    Now may basic understanding with loan/principal/interest is

    1. I have taken a loan of 120000 @ 15% for 3 years.
    2. I am paying emi which includes interest and principal component.
    3. Now, based on schedule, total interest is 54000 after end of tenure.

    Now, interest can be = 54000 if i don’t pay any principal in every month emi and only pay interest, then interest comes to total of 54000 ~ every year 18000 @15% for 120000. So for 3 years it is 54000.

    However, when i am paying part of principal every month, then how come interest still can be 54000? Interest can be 54000 only and only if i do not pay any principal every month and bank is only taking interest and keeping principal balance same as 120000 till the end of tenure i. E. 3 years.

    I checked online amortization schedule by putting all these loan details total interest comes approx. 30000 (Excluding processing fee/tax etc).

    I have already raised this concern to sbi 3 weeks back and instead of replying my concern, customer care executives/nodal officers are replying irrelevant stuff like 3-4 times sending schedule, telling me processing fees, foreclosure charges etc. I did not ask any of these things. However, instead of addressing my main concern, they are replying irrelevant details and dragging the issue. I have a feeling that they might be thinking like this i will get fed up and drop my concern. Hence, after exchanging mail 10-12 times, i am forced to approach you.

    I am requesting to recheck my interest calculation and adjust it accordingly.

    There is no option to attach documents. I wanted to attach emi schedule/exchanged mails etc.

    Mail id with bank: [protected]@infosys.com

    Thanks,
    Shantanu
    Apr 14, 2018
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Verified Support
    Mar 10, 2018
    State Bank of India [SBI] Customer Care's response
    Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 26648 in your mail to enable us to address your concern on priority.
    Mar 13, 2018
    Updated by shantanua
    HI,

    I have replied back from my registered email. however, I didn't receive any call or mail afterwards.

    Please call me to discuss this further.

    thanks,
    Shantanu
    Mar 14, 2018
    Updated by shantanua
    Hi,

    I have not received any mail or call yet. is someone actually looking into this issue?

    thanks,
    Shantanu
    HI,

    I have replied back from my registered email. however, I didn't receive any call or mail afterwards.

    Please call me to discuss this further.

    thanks,
    Shantanu
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      Yogender Bhati
      from Noida, Uttar Pradesh
      Mar 9, 2018
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
      Website: www.consumercomplaints.in

      When i went to sbi bank meridean view plaza shop no 22, 21, with branch code 71072, ifsc,, sbin0071072, the branch manager mr amod jha was not giving me answer about aadhar update, because i'm not receiving my lpg subsidy, i already submitted, unified subsidy and aadhar card copy every staff of the bank refused to give me receiving. So please solved the issue i have already called sbi helpline no, and subsidy helpline no.. Here is shown the fault of bank manager my mobile no is [protected]
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        K
        kr72022
        from Mumbai, Maharashtra
        Mar 9, 2018
        Resolved
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        Address: Gaya, Bihar, 823001

        Hi

        I have been using a credit card issued by sbi with card number [protected].
        I received a sms regarding my billing on 3rd march that my outstanding bill is rs 20672 and the amount is payable within 21st march 2018.
        Today on 9th march 2018 again i have received a sms that my outstanding amount is 26604. How?
        Once the bill has been generated and i am supposed to pay within 21st march 2018 how cum the amount changes within 6 days. I mean what kind of calculation is this. After the bill has been generated i am not liable to pay any extra amount. Any one who attends this issue from the concerned bank and department is hereby instructed to look into this matter and reach me at [protected]@gmail.com for resolution.
        Apr 24, 2018
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Verified Support
        Mar 13, 2018
        State Bank of India [SBI] Customer Care's response
        Dear Customer, We have been trying to contact you but unable to do so.Please call SBI card helpline or mail us at [protected]@sbicard.com for further assistance.
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          A
          ashwani.singh
          Mar 9, 2018
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400072
          Website: www.sbicard.com

          I have applied for sbi credit card. During confirmation i found that they are unnecessarily charging me card protection plan amount.
          I have informed verification team to cancel the card and i will not take and use that card.
          Sbi credit team have sent the card 3-4 times and i have refused to take the card every time.
          I haven't received the card though i am getting the messages to pay the due.
          I don't understand why they want payment from me if i haven't received the card at all.
          Apr 19, 2018
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Verified Support
          Mar 10, 2018
          State Bank of India [SBI] Customer Care's response
          We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 26643 in your mail to enable us to address your concern on priority.
          Verified Support
          Mar 18, 2018
          State Bank of India [SBI] Customer Care's response
          Dear Customer, We are waiting for your mail to take further action. Please mail us the additional documents/information at [protected]@sbicard.com at the earliest.
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            A
            agarwala2016
            from Lohaghat, Uttarakhand
            Mar 9, 2018
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            Address: Udham Singh Nagar, Uttarakhand, 244713

            Dear sir
            My dad neft me 550 rs on 8 th march and due to low balance bank deducted all my money 550 rs as i m jobless and no money to buy food and bank take all my money that is just 550 rs how they can do like this to a unemployed person. Now i want my 550 rs back as no one is there to help me my dad is also retired from sbi and he is senior citizen and my account is joint with my dad my account no is [protected] pls provide me solution
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              K
              Kommineni Vamsikrishna Chowdary
              Mar 9, 2018
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              Address: Guntur, Andhra Pradesh, 522112

              Hi
              This is kommineni vamsikrishna from
              Kakumanu (P. O),
              Guntur (Dis),
              Andhrapradesh (State)
              Having with a account no :[protected] i have received the money from my friend i. E the amount of 20000 rupees only. So the amount is on hold i. E they kept in lien amount why you have kept my money in lien amount so please solve the problem immedietly. I am facing so many problems
              Thank you
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                P
                piushdan
                from New Delhi, Delhi
                Mar 9, 2018
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                Website: www.sbicard.com/creditcards/app/dashboard

                Hello

                First of all i would like to say that, sbi credit services are pathetic and your employees are greedy as they are asking money from me separately to settle my outstanding balance.
                Two of their collection agent has come to my house to collect money for my dues which is okay, but they have started asking for money from me as well as i have been told by them that they have many ways to settle my account, or they can write off my outstanding balance and all other #. Even they threat my father when i was not at house.

                I have previously request sbi to settlement of my dues, but they have cancelled my request, the kind of ignorance they have shown to me giving me mental harassment feeling, even though i have made payment of 30, 000 and 4000 separately, and they still are increasing your interest day by day and calling me for money now i am unable to make you payment anymore and i am scared that they will come to my house and threat my family for money. Please help
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                  N
                  Naresh Madan
                  Mar 8, 2018
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                  Address: New Delhi, Delhi, 110008

                  Dear Sir,

                  As per the instruction of SBI I have deposited full and final payment of my credit card no [protected] in the name of NARESH KUMAR MADAN on dtd 30/06/2012 and they insured me after completing this payment no effect on your CIBIL . But till date my CIBIL is being effected. and no action taken by them . I have also attached the copy of full & final settlement. please take any action. Hope you will look into this matter.

                  thanking you

                  Naresh Kumar Madan
                  [protected]
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                    yugandhar.186
                    from Bengaluru, Karnataka
                    Mar 8, 2018
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                    Address: 560023
                    Website: SBIONLINE

                    I was charges a transaction decline charge which i was not aware and more over. I always remember the last balance that i left in my account. SBI debits the account without even intimating through SMS. This was the reason for insufficient balance. Who do i blame now.

                    Banks under present govt have started looting common people who use debit cards and lets people fly abroad who use LC's.
                    GO and bang urself somewhere.. For providing such pathetic service, why the hell will the PM call Digital India Campaign a success. Maybe his party is getting a kick back from Banks.LOl
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      1
                      147rvmroy
                      from Ernakulam, Kerala
                      Mar 8, 2018
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                      Address: 682018

                      I understand that Dividend @ Rs 2.60 per share was declared by SBI for the year 2017-'18 with[protected] as effective date.

                      I am having 670 shares of SBI in demat form with M/S Geojit Financial Services -- IN300239/10967132. My bank account is with State Bank of India, Lissie Hospital Junction, Ernakulam[protected] IFS CODE : SBIN0009122; MICR :[protected]. My SB Account No. -- [protected].

                      I have not yet received the Dividend amount of (2.60x670)= Rs. 1742.00.
                      My email-- [protected]@yahoo.com & Phone - [protected]

                      Request you to look into the matter and resolve this issue without delay
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Q
                        Queeni
                        from Vijayawada, Andhra Pradesh
                        Mar 8, 2018
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                        To,
                        The Chief Branch Manager
                        State Bank Of India
                        Main Branch

                        Subject: Charge dispute "Refund never processed"

                        Dear sir

                        A refund of 698 rupees was successfully processed in the month of February 2018 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                        I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                        I have confirmed with amazon and they have successfully processed the refund

                        kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Rambabu1969
                          from Bhadrachalam, Telangana
                          Mar 8, 2018
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                          Sir,
                          I'm yet to receive the refund of an order from Amazon. I confirmed several times that refund has been issued from Amazon on 26th feb and they gave me a reference number. I contacted SBI customer care 4 times and they repeatedly insisted to visit home branch(in contrast with amazon told me to not contact any branch) which is not accessible for me. I have waited a long time and I'm dissatisfied with SBI customer care for not dealing with this properly. Kindly look into it.
                          Refund reference number: IGACZNUQF1
                          Account number: [protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            R
                            Roshan rongare
                            from Kotputli, Rajasthan
                            Mar 8, 2018
                            Resolved
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                            Resolved

                            Address: Ahmedabad, Gujarat, 380058

                            Dear sir,
                            I am Roshan rongare
                            sbi card no . [protected]
                            I want NOC Letter for improvement of my credit score due this cilbil score get down
                            Pls help to solve this card issue . Sbi credit card customer service is not supporting properly . Due to which it creates negative marks on credit.
                            Kindly reply me on Email id roshan.[protected]@gmail.com
                            [protected]
                            Thanks
                            Apr 17, 2018
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 10, 2018
                            State Bank of India [SBI] Customer Care's response
                            Dear Customer, Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
                            Verified Support
                            Mar 13, 2018
                            State Bank of India [SBI] Customer Care's response
                            Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.
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                              M
                              Mukesh Samediya
                              from Nanded, Maharashtra
                              Mar 8, 2018
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                              Address: Khargone, Madhya Pradesh, 451111

                              Dear sir/ madam,
                              My last reminder to all of you,
                              Matter is serious,
                              While aeps transaction display the msg
                              "transaction failure"
                              Then the cusomer sbi bank account debit the amt 10000/- but not credit
                              To bc's settalment account.
                              Transaction date 19/01/2017, amt 10000/- referance numbar[1924671]
                              Reference no.[49768814]
                              Settalment ac no [idfc bank]
                              Customer bank statment attache,
                              Please download and check attach file.
                              Please do the needfully.
                              * i will call and mail more and more officer's bt they could not reply or proper sugetion me.

                              Thanx & regards

                              Bc name tarun prajapat
                              Bc code
                              Csp idfc bank
                              Sanawad

                              Dist. Khargone
                              +1 photos
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Can i know when you diducated money from my Account ( 5 times ) DEBIT
                              ATM ANNUAL FEE[protected].50) [20 feb]..
                              I have to know why the 147 rs amount has been deducted from my account, have you plan to collect the money from poor consumer to tally the 11crore which has fooled by nirav modi?
                              I got a message saying that my account debited 206.50 by transfer.. download [protected]@www.yonosbi.com, please let the customer's know the exact reason for debiting money or refund ASAP.
                              I am a SBI Bank account holder and my account no. is [protected]. Today Rs. 147 has been deducted from my account without me making any purchase. I received this message today morning: "Your A/C XXXXX686144 has a debit by transfer of Rs 147.50 on 25/02/18."
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                                A
                                Ashraf Ali Syed
                                from Hyderabad, Telangana
                                Mar 8, 2018
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                                Address: Prakasam, Andhra Pradesh, 523240
                                Website: www.sbi.com

                                Sir this is ashraf ali syed, the date 7/3/2018 in my account around 8958 /- will be decuted with 6 tranctions around

                                1. By debit card-othpg 145382
                                Uber 4hrld
                                Help. Uber. Camsterdam - 1, 758.68

                                2 by debit card-othpg[protected].46
                                Uber bgna6
                                Help. Uber. Camsterdam-

                                3. By debit card-othpg[protected].09
                                Uber ptdol
                                Help. Uber. Camsterdam-

                                4. By debit card-othpg 384306 2, 334.63
                                Uber yd7jg
                                Help. Uber. Camsterdam-

                                5. By debit card-othpg 152339 2, 334.00
                                Uber 3a6hy
                                Help. Uber. Camsterdam-

                                6. By debit card-othpg 222044 1, 160.39
                                Uber sdz5z
                                Help. Uber. Camsterdam-

                                Please check once kindly support with us from ur end... [protected]@gmail.com

                                Regards
                                Syed
                                +1 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Mar 14, 2018
                                Updated by Ashraf Ali Syed
                                I already complient this issue at cyberbad crime branch...pls resolve my problem ASAP...

                                3 time i fill up ATM form but ATM not send by sbi.
                                Your A/C XXXXX819158 has a debit by transfer of Rs 147.50 on 25/02/18. Avl Bal Rs 1, 383.43. Download YONO @ www.yonosbi.com, Your A/C XXXXX819158 has a debit by transfer of Rs 147.50 on 25/02/18. Avl Bal Rs 1, 235.93. Download YONO @ www.yonosbi.com
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                                  prachish820
                                  from Meerut, Uttar Pradesh
                                  Mar 8, 2018
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                                  Sir
                                  Refunds of rs. 311.33 and rs.472.01 were successfully processed on 28 feb 2018 to my account by myntra. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                                  I have called the state bank of india customer service providing all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken.

                                  I have confirmed with myntra and they have successfully processed the refund.

                                  Kindly go through the charge dispute emails, locate the pending refund and follow the path back to myntra's payment processor to locate the refund.
                                  Amt: 311.33 reference no.: [protected]
                                  Amt: 472.01 reference no.: [protected]
                                  My account no. Is [protected]
                                  Regards,
                                  Prachi sharma
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  My friend Transferred an amount of 1000 rupees to my account through the paytm app in bhim... After 1 hour I have checked my account.. but 345 rupees were cut in my account... please give me solution to get my money back.

                                  refund not processed. reference given. - Comment #3032387 - Image #0
                                  Got deducted 206.50 rs telling transfer without any info of why & where abouts... Please do revert the reason
                                  SBI deducted 147.50 Rs from my account without prior intimation or message. Transaction says "Annual Card fees". They cant just deduct anything from my account without my consent.
                                  I received two successive messages saying Rupees 147.50 had been debited from my account, each time!
                                  147.50 TWICE!
                                  I would like to know why
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                                    Umakanta544
                                    from Bhubaneshwar, Odisha
                                    Mar 8, 2018
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                                    With due respect. Bank charged rs236 as excess debit for the month march dated 7th march and in this month i used atm card 4time and also upi transaction seven time and in feb month atm card used 3time and upi transaction 10 or more time. And this is happening with me various time. So please kindly consider my message. Yours faithfully umakanta behera
                                    +1 photos
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Mar 10, 2018
                                    Updated by Umakanta544
                                    3rd grade service by sbi as the employee dont know the rule and regulation and also they dont know how to behave customer and dont know the meaning of digiltalisation.i am frastruated...
                                    I have paid Rs 500 for aiims examination 2018 through SBI onilne Through Debit Card. The money has been deducted, but the NEST application asked again for the payment. Request refund the same.

                                    Transaction details:

                                    Date: 04 March 2018

                                    Debited By: SBIPG[protected]MOPSBIDRCARD SBIPG

                                    deducted my money without any valid reason - Comment #3032366 - Image #0
                                    Please provide information about 206.50 amount has been deducted my sbi account
                                    Hi, tiday I have deducted 147.50rs in my balance.Could you please refund that amount.

                                    Thanks
                                    Mahesh
                                    Today on 25.02.2018 147.50 rs has been deducted from my sbi account. The msg was
                                    Your A/C XXXXX712426 has a debit by transfer of Rs 147.50 on 25/02/18. Avl Bal Rs 6, 497.80. Download YONO @ www.yonosbi.com. i want to know about the deduction.
                                    I dont konw why an amount of rs. 147.50 was debited from my account. I really dont want any of your services. Pls give my money back
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                                      A
                                      abhijeet rana
                                      from Delhi, Delhi
                                      Mar 8, 2018
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                                      Address: Bagpat, Uttar Pradesh

                                      I had made an online payment on 22/12/2017 in favour of freecharge but the transaction failed. The amount of rs 1238 was deducted from my account but not credited to freecharge account. I filed my complain with both the parties but both of them are not giving my money. The money has to be with one party but both the party is refusing to give my money. There should be some kind of mechanism to ensure where exactly the money is. Please look into the matter.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Suddenly i received message it stated like "Rs 147.50 has debited".
                                      Could you please let me know why it has been deducted.
                                      thanks
                                      I deposit Rs-15000/- on 24.02.18 at tirupati Andhra Pradesh in cash deposit machine of SBI .Cash received 15000/- but cash not credited to A/c No:[protected]
                                      IFSC code-SBIN0000781 it's mobile no-[protected]

                                      Kindly help me to return my cash deposit amount Rs-15000/-
                                      Dear sir,
                                      My branch is pachora with branch code - 00441. The bank charge me a annual fee charge Rs. 206.50 on 25 Feb. 2018. but I am not using any credit card or other card except debit card to charge me a annual fee.
                                      Please refund my money as early as possible. And take necessary action on it.

                                      Thank you.
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                                        ashish6mains
                                        from Karauli, Rajasthan
                                        Mar 8, 2018
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                                        Hi,

                                        I did go under a fraud case and a person offering for job opportunity, did collected 6.5 lakh from me in sbi account details below and at last he found to be fraud.

                                        I have registered a fir against him, but i would suggest to block the account first so the no other person gets cheated.

                                        Beneficiary name: shubhankar halder
                                        Account no. [protected]
                                        Branch: jodhpur park
                                        Ifsc: sbin0011539

                                        Thanks,
                                        Ashish garg
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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