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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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State Bank of India [SBI] reviews & complaints page 579

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S
Shilpi Mohit Gupta
from Gurgaon, Haryana
Mar 9, 2018
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Address: Moradabad, Uttar Pradesh, 244001

On 26 feb 2018 i made two upi transections of rs10000 (Total 20000) by using paytm, to mohit. [protected]@icici but by mistake it was done to [protected]@icici which is connected to a sbi account of a branch of meerut up (Sbin0002401 a/c [protected]). I had to transfer money in an account of icici bank. I requested to my bank to help me to get my money back. My bank i. E prathama bank moradabad had send a e mail to your bank but your bank didn't reply. Kindly help me in getting my money back which is credited in an account of your bank.
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    K
    from Ranaghat, West Bengal
    Mar 9, 2018
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    aeps transaction failure

    Address: Dakshin Dinajpur, West Bengal, 733124
    Website: [email protected]

    Dear sir/madam,
    Matter is serious,
    While aeps transaction display the message "transaction has been reversed"
    Then the customer sbi a/c debit the amount 10000/- but not credit to bc's settelment account
    Transaction date[protected], amount 10000/- referance numbar [protected]
    Settelment a/c no [procted]
    Customer bank statement attache
    Please download and cheak attach file
    Thanks & regardsbr...
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    D
    Dr.Mohammed irfan k i
    Mar 9, 2018
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    Address: Hassan, Karnataka, 573213

    Dear sir/madam,
    My account number -[protected].
    Ifsc code - sbin0040497
    Kanathur village
    Alur taluq
    Hassan district
    Karnataka
    As i am out of station for some months. My mother need to operate my banking and other facilities. Please can you add online if possible. I will send you the details whatever you need.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      C
      cks769
      from Mamit, Mizoram
      Mar 9, 2018
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      I requested for opening two fixed deposits with state bank of india, hatia, ranchi branch.

      She opened these fixed deposits and entered an incorrect name on the fixed deposits. The name was absolutely incorrect

      After calling her and informing her, she says that your kyc is incorrect. How is this possible? I have been the customer of the bank for more than a decade. The account with which i opened my account is my salary account for decades.

      A strong action should be taken against her and my fd details to be corrected as soon as possible. Her good name is deepa.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        D
        DHANASEKARAN ASHWIN
        from Chennai, Tamil Nadu
        Mar 9, 2018
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        Address: 603204

        I have received a refund of rs 802.45 from amazon but my refund amount is not credited to my bank account why. The reference no from amazon is[protected]. The refund was initiated on 17 february 2018. Please look the matter soon. What is happening this. Why consumers is facing problem. I also contacted sbi customer service but no result. They refuse to take complain and slovenly the problem of my. Refund path was net banking.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          M
          M Roy 05
          from Mumbai, Maharashtra
          Mar 9, 2018
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          Address: Mumbai City, Maharashtra

          My father had opted for a full and final settlement option as he wanted to close the credit card and settle the out standing balance thru 8 installments.

          We received the letter and also paid the first installment in cash and rest installments thru cheque which was deducted from my account with out any fail.

          After the completion of the installment we checked with the customer care they mentioned that the system still shows outstanding.

          We are really surprised and worried with all efforts we paid the amount and in return we get such a response. Really annoyed and don't know whom to approach as the customer care team are not even aware or redirecting us to the right person.

          Will appreciate if someone can help us in this situation.
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            S
            shantanua
            from Pune, Maharashtra
            Mar 9, 2018
            Resolved
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            Resolved

            Address: 411017

            Hi team,

            I took a loan (Scheme name encash) from sbi bank through my sbi credit card on 10 may 2016 for rs. 120000. It was at 15% for 3 years. Payment is made through cheque # 835083. Emi is 4833.33.

            I am paying its emi till now. However, i checked its forecloser process, then i realized something wrong in interest calculation. As per emi schedule, total interest at the end of tenure is 54000.

            Now may basic understanding with loan/principal/interest is

            1. I have taken a loan of 120000 @ 15% for 3 years.
            2. I am paying emi which includes interest and principal component.
            3. Now, based on schedule, total interest is 54000 after end of tenure.

            Now, interest can be = 54000 if i don’t pay any principal in every month emi and only pay interest, then interest comes to total of 54000 ~ every year 18000 @15% for 120000. So for 3 years it is 54000.

            However, when i am paying part of principal every month, then how come interest still can be 54000? Interest can be 54000 only and only if i do not pay any principal every month and bank is only taking interest and keeping principal balance same as 120000 till the end of tenure i. E. 3 years.

            I checked online amortization schedule by putting all these loan details total interest comes approx. 30000 (Excluding processing fee/tax etc).

            I have already raised this concern to sbi 3 weeks back and instead of replying my concern, customer care executives/nodal officers are replying irrelevant stuff like 3-4 times sending schedule, telling me processing fees, foreclosure charges etc. I did not ask any of these things. However, instead of addressing my main concern, they are replying irrelevant details and dragging the issue. I have a feeling that they might be thinking like this i will get fed up and drop my concern. Hence, after exchanging mail 10-12 times, i am forced to approach you.

            I am requesting to recheck my interest calculation and adjust it accordingly.

            There is no option to attach documents. I wanted to attach emi schedule/exchanged mails etc.

            Mail id with bank: [protected]@infosys.com

            Thanks,
            Shantanu
            Apr 14, 2018
            Complaint marked as Resolved 
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Verified Support
            Mar 10, 2018
            State Bank of India [SBI] Customer Care's response
            Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 26648 in your mail to enable us to address your concern on priority.
            Mar 13, 2018
            Updated by shantanua
            HI,

            I have replied back from my registered email. however, I didn't receive any call or mail afterwards.

            Please call me to discuss this further.

            thanks,
            Shantanu
            Mar 14, 2018
            Updated by shantanua
            Hi,

            I have not received any mail or call yet. is someone actually looking into this issue?

            thanks,
            Shantanu
            HI,

            I have replied back from my registered email. however, I didn't receive any call or mail afterwards.

            Please call me to discuss this further.

            thanks,
            Shantanu
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              Y
              Yogender Bhati
              from Noida, Uttar Pradesh
              Mar 9, 2018
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
              Website: www.consumercomplaints.in

              When i went to sbi bank meridean view plaza shop no 22, 21, with branch code 71072, ifsc,, sbin0071072, the branch manager mr amod jha was not giving me answer about aadhar update, because i'm not receiving my lpg subsidy, i already submitted, unified subsidy and aadhar card copy every staff of the bank refused to give me receiving. So please solved the issue i have already called sbi helpline no, and subsidy helpline no.. Here is shown the fault of bank manager my mobile no is [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                K
                kr72022
                from Mumbai, Maharashtra
                Mar 9, 2018
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                Resolved

                Address: Gaya, Bihar, 823001

                Hi

                I have been using a credit card issued by sbi with card number [protected].
                I received a sms regarding my billing on 3rd march that my outstanding bill is rs 20672 and the amount is payable within 21st march 2018.
                Today on 9th march 2018 again i have received a sms that my outstanding amount is 26604. How?
                Once the bill has been generated and i am supposed to pay within 21st march 2018 how cum the amount changes within 6 days. I mean what kind of calculation is this. After the bill has been generated i am not liable to pay any extra amount. Any one who attends this issue from the concerned bank and department is hereby instructed to look into this matter and reach me at [protected]@gmail.com for resolution.
                Apr 24, 2018
                Complaint marked as Resolved 
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Verified Support
                Mar 13, 2018
                State Bank of India [SBI] Customer Care's response
                Dear Customer, We have been trying to contact you but unable to do so.Please call SBI card helpline or mail us at [protected]@sbicard.com for further assistance.
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                  A
                  ashwani.singh
                  Mar 9, 2018
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400072
                  Website: www.sbicard.com

                  I have applied for sbi credit card. During confirmation i found that they are unnecessarily charging me card protection plan amount.
                  I have informed verification team to cancel the card and i will not take and use that card.
                  Sbi credit team have sent the card 3-4 times and i have refused to take the card every time.
                  I haven't received the card though i am getting the messages to pay the due.
                  I don't understand why they want payment from me if i haven't received the card at all.
                  Apr 19, 2018
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 10, 2018
                  State Bank of India [SBI] Customer Care's response
                  We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 26643 in your mail to enable us to address your concern on priority.
                  Verified Support
                  Mar 18, 2018
                  State Bank of India [SBI] Customer Care's response
                  Dear Customer, We are waiting for your mail to take further action. Please mail us the additional documents/information at [protected]@sbicard.com at the earliest.
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                    A
                    agarwala2016
                    from Lohaghat, Uttarakhand
                    Mar 9, 2018
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                    Address: Udham Singh Nagar, Uttarakhand, 244713

                    Dear sir
                    My dad neft me 550 rs on 8 th march and due to low balance bank deducted all my money 550 rs as i m jobless and no money to buy food and bank take all my money that is just 550 rs how they can do like this to a unemployed person. Now i want my 550 rs back as no one is there to help me my dad is also retired from sbi and he is senior citizen and my account is joint with my dad my account no is [protected] pls provide me solution
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      K
                      Kommineni Vamsikrishna Chowdary
                      Mar 9, 2018
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                      Address: Guntur, Andhra Pradesh, 522112

                      Hi
                      This is kommineni vamsikrishna from
                      Kakumanu (P. O),
                      Guntur (Dis),
                      Andhrapradesh (State)
                      Having with a account no :[protected] i have received the money from my friend i. E the amount of 20000 rupees only. So the amount is on hold i. E they kept in lien amount why you have kept my money in lien amount so please solve the problem immedietly. I am facing so many problems
                      Thank you
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                        P
                        piushdan
                        from New Delhi, Delhi
                        Mar 9, 2018
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: www.sbicard.com/creditcards/app/dashboard

                        Hello

                        First of all i would like to say that, sbi credit services are pathetic and your employees are greedy as they are asking money from me separately to settle my outstanding balance.
                        Two of their collection agent has come to my house to collect money for my dues which is okay, but they have started asking for money from me as well as i have been told by them that they have many ways to settle my account, or they can write off my outstanding balance and all other #. Even they threat my father when i was not at house.

                        I have previously request sbi to settlement of my dues, but they have cancelled my request, the kind of ignorance they have shown to me giving me mental harassment feeling, even though i have made payment of 30, 000 and 4000 separately, and they still are increasing your interest day by day and calling me for money now i am unable to make you payment anymore and i am scared that they will come to my house and threat my family for money. Please help
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                          N
                          Naresh Madan
                          Mar 8, 2018
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                          Address: New Delhi, Delhi, 110008

                          Dear Sir,

                          As per the instruction of SBI I have deposited full and final payment of my credit card no [protected] in the name of NARESH KUMAR MADAN on dtd 30/06/2012 and they insured me after completing this payment no effect on your CIBIL . But till date my CIBIL is being effected. and no action taken by them . I have also attached the copy of full & final settlement. please take any action. Hope you will look into this matter.

                          thanking you

                          Naresh Kumar Madan
                          [protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            yugandhar.186
                            from Bengaluru, Karnataka
                            Mar 8, 2018
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                            Address: 560023
                            Website: SBIONLINE

                            I was charges a transaction decline charge which i was not aware and more over. I always remember the last balance that i left in my account. SBI debits the account without even intimating through SMS. This was the reason for insufficient balance. Who do i blame now.

                            Banks under present govt have started looting common people who use debit cards and lets people fly abroad who use LC's.
                            GO and bang urself somewhere.. For providing such pathetic service, why the hell will the PM call Digital India Campaign a success. Maybe his party is getting a kick back from Banks.LOl
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              1
                              147rvmroy
                              from Ernakulam, Kerala
                              Mar 8, 2018
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                              Address: 682018

                              I understand that Dividend @ Rs 2.60 per share was declared by SBI for the year 2017-'18 with[protected] as effective date.

                              I am having 670 shares of SBI in demat form with M/S Geojit Financial Services -- IN300239/10967132. My bank account is with State Bank of India, Lissie Hospital Junction, Ernakulam[protected] IFS CODE : SBIN0009122; MICR :[protected]. My SB Account No. -- [protected].

                              I have not yet received the Dividend amount of (2.60x670)= Rs. 1742.00.
                              My email-- [protected]@yahoo.com & Phone - [protected]

                              Request you to look into the matter and resolve this issue without delay
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Q
                                Queeni
                                from Vijayawada, Andhra Pradesh
                                Mar 8, 2018
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                                To,
                                The Chief Branch Manager
                                State Bank Of India
                                Main Branch

                                Subject: Charge dispute "Refund never processed"

                                Dear sir

                                A refund of 698 rupees was successfully processed in the month of February 2018 to my account. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

                                I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                I have confirmed with amazon and they have successfully processed the refund

                                kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Rambabu1969
                                  from Bhadrachalam, Telangana
                                  Mar 8, 2018
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                                  Sir,
                                  I'm yet to receive the refund of an order from Amazon. I confirmed several times that refund has been issued from Amazon on 26th feb and they gave me a reference number. I contacted SBI customer care 4 times and they repeatedly insisted to visit home branch(in contrast with amazon told me to not contact any branch) which is not accessible for me. I have waited a long time and I'm dissatisfied with SBI customer care for not dealing with this properly. Kindly look into it.
                                  Refund reference number: IGACZNUQF1
                                  Account number: [protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Roshan rongare
                                    from Kotputli, Rajasthan
                                    Mar 8, 2018
                                    Resolved
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                                    Resolved

                                    Address: Ahmedabad, Gujarat, 380058

                                    Dear sir,
                                    I am Roshan rongare
                                    sbi card no . [protected]
                                    I want NOC Letter for improvement of my credit score due this cilbil score get down
                                    Pls help to solve this card issue . Sbi credit card customer service is not supporting properly . Due to which it creates negative marks on credit.
                                    Kindly reply me on Email id roshan.[protected]@gmail.com
                                    [protected]
                                    Thanks
                                    Apr 17, 2018
                                    Complaint marked as Resolved 
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 10, 2018
                                    State Bank of India [SBI] Customer Care's response
                                    Dear Customer, Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
                                    Verified Support
                                    Mar 13, 2018
                                    State Bank of India [SBI] Customer Care's response
                                    Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.
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                                      Mukesh Samediya
                                      from Nanded, Maharashtra
                                      Mar 8, 2018
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                                      Address: Khargone, Madhya Pradesh, 451111

                                      Dear sir/ madam,
                                      My last reminder to all of you,
                                      Matter is serious,
                                      While aeps transaction display the msg
                                      "transaction failure"
                                      Then the cusomer sbi bank account debit the amt 10000/- but not credit
                                      To bc's settalment account.
                                      Transaction date 19/01/2017, amt 10000/- referance numbar[1924671]
                                      Reference no.[49768814]
                                      Settalment ac no [idfc bank]
                                      Customer bank statment attache,
                                      Please download and check attach file.
                                      Please do the needfully.
                                      * i will call and mail more and more officer's bt they could not reply or proper sugetion me.

                                      Thanx & regards

                                      Bc name tarun prajapat
                                      Bc code
                                      Csp idfc bank
                                      Sanawad

                                      Dist. Khargone
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Can i know when you diducated money from my Account ( 5 times ) DEBIT
                                      ATM ANNUAL FEE[protected].50) [20 feb]..
                                      I have to know why the 147 rs amount has been deducted from my account, have you plan to collect the money from poor consumer to tally the 11crore which has fooled by nirav modi?
                                      I got a message saying that my account debited 206.50 by transfer.. download [protected]@www.yonosbi.com, please let the customer's know the exact reason for debiting money or refund ASAP.
                                      I am a SBI Bank account holder and my account no. is [protected]. Today Rs. 147 has been deducted from my account without me making any purchase. I received this message today morning: "Your A/C XXXXX686144 has a debit by transfer of Rs 147.50 on 25/02/18."
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