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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 579

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S
Samson Ravi Kumar
from Hyderabad, Telangana
Mar 8, 2018
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Address: Hyderabad, Andhra Pradesh, 500070
Website: Gmail

Sir/ madam

This is to inform that i opened account no.[protected] in sbi (Initially sbh) rtc branch, baghlingampally, hyderabad on[protected] and making transactions. Having learnt that a new account by name basic saving bank deposit is introduced in the bank, i submitted a requisition in the branch and got my account changed to bsbd account on[protected]. After that i lost my atm card and informed to customer care and got it blocked. I applied for new atm debit card on[protected] duly submitting a requisition. I was informed by the bank staff that the atm debit card will be sent to my residence. As i had not received it even after a lapse of 10 days, i approached bank staff and it is informed to me that the computer system is not permitting for issue of atm debit card to bsbd account holder. Some of my friends working in other banks informed me that there is no restriction as such denying issue of atm debit card to bsbd account holder. Later i verified the guidelines of rbi about bsbd account and understood that bsbd account holder is entitled to get atm debit card. Finally i am addressing this letter with a request to look into the matter and arrange to issue an atm debit card to me, please.

A word in reply is highly appreciated.
Hyderabad,
[protected].
Yours sincerely,
V. S. Ravi kumar
Cell no.[protected]. Plot no.255, prasanth
Nagar, vanasthalipuram
Hyderabad-70
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Prasad Godse
    from Mumbai, Maharashtra
    Mar 8, 2018
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    Address: Jaipur, Rajasthan, 303108

    Sir,
    I have sanctioned my home loan from sbi ambazari branch, city nagpur state :maharashtra branch code :8238.

    Loan account number as:[protected] (State bank of india)

    Further for income tax claiming i need loan interest provisional certificate, and same has not been uploaded in online account number.

    As i am residing at working place jaipur state :rajasthan, it is not possible for me to approach at branch address to collect provisional certificate.

    Requested you to kindly intervene the issue and resolved the matter.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Mar 08, 2018
    Updated by Prasad Godse
    SBI ticket no of Complaint With Ticket No. [protected] has been attended to and closed after resolution as under.
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      R
      Ramakrishna S
      from Ongole, Andhra Pradesh
      Mar 8, 2018
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      Address: Kurnool, Andhra Pradesh, 518001
      Website: Investment intermed

      Dear sir/madam

      I ramakrishna customer of your bank sbi kurnool main andhrapradesh a/c no:[protected] since last 4 years.
      I have a account no [[protected]] & my reg. Mobile no is [[protected]].
      At date 06.03.2018 and 07.03.2018 my account has debited inr 295.00 and 295.00 rs twice a day., transferred to investment intermedi. Kindly give me explanation about this why my balance has been dedited.

      Thank you
      Regards,

      M ramakrishna
      +1 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      I am devendra kumar parte my account number [protected]
      Ifsc SBIN0000406 Please credit my deduce rs 3551.00
      Deduction date 10.08.2108

      investment intermediary - Comment #3180781 - Image #0
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        A
        avishek.24oct
        from Allahabad, Uttar Pradesh
        Mar 8, 2018
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        Address: Lucknow, Uttar Pradesh, 226031

        The chief branch manager
        State bank of india
        Main branch

        Dear sir/madam

        A refund of rs. 835 (Rs. 240 + rs. 595), was successfully processed on 23rd feb. 2018 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now. Refund reference number (Processor trace id): #[protected].

        I have called sbi customer care & also emailed the sbi main branch with all the details many times including the refund reference number but nobody has replied or resolved the problem. No action has been taken yet.

        I have confirmed with amazon & they have successfully processed the refund.

        Kindly, go through the "charge dispute emails, locate the pending refund & follow the path back to amazon payment processor to locate the refund.
        +3 photos
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          A
          Abhishek Bhalotia
          from Mumbai, Maharashtra
          Mar 7, 2018
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          Address: Mumbai Suburban, Maharashtra

          Respected Sir/Ma'am,

          This is with regards to my home loan application. Below are the details -
          HOME LOAN proposal No. 10952693
          LOS ID –[protected]Branch Name & Branch Code Four Bunglow 11687)
          SBI representatives I am in touch with -
          1. Mr. SANTOSH KUMAR YADAV [protected]
          2. Mr. Sandeep Mishra [protected], sandeep.[protected]@sbicapsec.com
          3. Mr. Pankaj Pandey, Cluster Manager [protected], pankaj.[protected]@sbicapsec.com
          4. Mr. Kamlesh Tejwani, Regional Head on [protected] kamlesh.[protected]@sbicapsec.com

          Start date of application process - 30th December 2017

          It's been 2.5 months I've been constantly in touch with Mr Santosh/Mr Sandeep from SBI for the process of my home loan.

          The initial set of documents that were required were submitted on time. Post which, the list of documents required changed frequently.
          which led to a lot of to and fro which led to delay from SBI's end

          Finally, this was escalated to the higher authorities (Mr Pankaj Pandey/Mr. Kamlesh Tejwani) and requested to share some the final set of documents that were required to process the loan.

          On 12th February 2018, I received an email from SBI to schedule my appointment for the final paper work and disbursement of the home loan. The mail consisted of a list of documents that was required from my end. out of which, there were couple of documents (previous original chain agreements) that was asked to submit. After inquiring with the buyer, it was known that the originals were misplaced. However, the xerox was submitted.
          As a solution recommended by SBI authorities (Mr Sandeep Mishra), I was asked to lodge a missing police report (which was done on 16th Feb 2018) for the lost documents and publish it in 2 papers (English and regional) (Printed on 17th Feb 2018 edition) and allow a cooling period of 14 days, post which to acquire a No Claim Certificate from the lawyer.

          SBI officials assured that after the cooling period of 14 days and after submitting the No Claim Certificate the loan will be disbursed at the earliest.

          The cooling period was completed on 2nd March 2018 and No Claim Certificate was emailed to SBI officials Mr Santosh/ Mr. Sandeep on 3rd March 2018.

          WE WERE ASSURED MULTIPLE TIMES OVER THE CALL AS WELL AS OVER WHATSAPP/MESSAGES THAT THE LOAN WILL BE DISBURSED WITHIN A WEEK (on or before - 9th march 2018) ONCE ALL THE SAID DOCUMENTS WERE SUBMITTED.

          I had a call with Mr Santosh and Mr Sandeep today, they now claim that officer from the "Process" Department does not approve of the No Claim Certificate and insist that the case cannot proceed without the original chain agreements.

          This was communicated well in advance that the original documents are not available. To which SBI personnel suggested a way out. Now backing out from this is no solution!

          The reason they gave is - The management is concerned after the PNB scam. This makes no sense whatsoever! Commoners like us are the ones who are facing issues. We trusted SBI and your people who assured us that the loan will be disbursed latest by 9th March 2018.

          To summarize things -
          Firstly, we have timely provided the set of documents that were required. Secondly, the requirement of the documents that were 'missing' was raised at a much later stage. Which is when we realized that few of the documents weren't there. As suggested by SBI personnel, we even filed a FIR for the missing documents and printed on newspapers. We have even received the No Claim certificate from the lawyer for the missing documents which was then duly submitted to SBI.

          The last date for my payment was 28th Feb 2018. As we were in good terms with the owner, they were kind enough to extend it.

          I see no reason why the loan disbursement was rejected at the eleventh hour. We are liable a penalty if the amount is not paid to the buyer on the stipulated time. Will SBI be accountable for this??

          Giving a vague reason of some other banks fraud case is baseless.

          I am stuck up with the home loan procedure of SBI for the last 2.5 months. Every time I speak to your officials I am assure that the loan will be disbursed. Today I got a call stating that the loan has be rejected due to the vague reason mentioned above.

          Requesting you to look into this closely and help in getting the loan amount disbursed. The deadline for the final payment is 10th March 2018 (this is post the grace period from the seller. The actual final date as mentioned in the agreement is 25th February 2018).

          We have cooperated throughout will all the documents you have requested for time and again. This has caused tremendous mental harassment for me and my family inspite of rendering support for all your queries.

          Looking forward for your response and a strong and valid reason for the rejection of the loan after assuring us that it will be disbursed since 2.5 months.

          Regards
          Abhishek Bhalotia
          H.P:- [protected]/ [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            D
            Davit Shiva
            from Puducherry, Puducherry
            Mar 7, 2018
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            Oh my god i lost my money. SBI cheated my money. give my money.   Replace all
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              A
              A k solanki
              from Udaipur, Rajasthan
              Mar 7, 2018
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              Sir, I am retired from sbbj service on 30.4.2017 under VRS sechem. Bank paid exgrasia and leave encashment on 05.06.2017 in my account after deducting TDS amount of Rs 436000/=.but after passing 10 month, . It’s not showing in AS 26. Detail information is as under Name : ASHOKKUMARSOLANKI, PF No 14387, HRMS No 6907113, a/c no in which amount is deposited [protected], Posting place at the time of retirement; RBO 1 Udaipur zone. Mail [protected]@gmail.com, mob no [protected]. Please advice the date depositing amount in govt account and challan no.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Mar 07, 2018
              Updated by A k solanki
              Noting
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                M
                Mandeep Singh9963
                from Hyderabad, Telangana
                Mar 7, 2018
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                Address: Hyderabad, Andhra Pradesh, 500001

                Dear Sir/Madam,

                I Mandeep Singh have an SBI credit card with you bank with no. [protected]. I have been charged a fin charges of rs 7912/- in my feb statement and for the clarity I called the customer care and they also stated that the charges have been charged wrongly and took an request for the revisal of the fee with ref no.[protected], as on today I called the customer care department and the executive informed me that the revisal is been rejected, further I request the reason for the fee revisal the executive inform me that he dont know the reason. So i would like to know that why this charged has been added to my statement and further I would like to attach the statement as an proof that all the payment are been made time to time with out fail and 1 Lack rs have been converted to EMI which is also reflected the statement.

                I belonging to the middle class family would like you to see the fact and do the revisal if possible or I have to approach Consumer form as this might be a case of paying money for no reason.

                I further request you to update the same at the earliest with some valid reason.

                Thanking you,

                K MANDEEP SINGH
                [protected]
                +1 photos
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                  B
                  Bhoi SubhaKant
                  from Bhubaneshwar, Odisha
                  Mar 7, 2018
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                  atm card hold and recovery of money

                  Address: Kalahandi, Odisha, 766001

                  Though the estimed daily i request you sir/mam that my atm card has been hold and the money which should be recovered by the bank is recovered, but still my atm card is in hold. Without atm card i am suffering from many money transaction process and many online work are pending so please solve my problem quickly as soon as possible.
                  And please take some step so that i should get the remaining money back.
                  Account no.-[protected]br...
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                  A
                  abhisheksrivastavadir
                  from Noida, Uttar Pradesh
                  Mar 7, 2018
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                  Address: New Delhi, Delhi, 110051

                  This is to inform you that on (02/03/18) between (17:35 p.m -17:56 p.m) someone withdrawn money from my ATM Debit Card without any information to me from the location Defence Colony, South Delhi but at the same time I was at my home location.

                  The fraud happened in three transactions:-

                  First Transaction from HDFC bank (Defence Colony, South Delhi) of INR 10, 000/-.
                  Second Transaction from HDFC bank (Defence Colony, South Delhi) of INR 5, 500/-.
                  Third Transaction from Kotak Mahindra Bank (Defence Colony, South Delhi) of INR 2, 000/-.

                  When I woke up and saw all these transaction messages, I quickly reported to SBI Customer Care and blocked my debit card.

                  Mr. Abhishek Srivastava (A/C No.[protected]) that Rs.17, 500/- has been withdrawn from his account by fraudsters on 02.03.2018 from HDFC and Kotak Mahindra Bank ATM, Defence Colony (Transaction details and customer application attached herewith).

                  I have attached all the documents for the same i.e. Transaction Summary of Withdraw, Application written to bank and Application for lodging a police complaint
                  +5 photos
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                    Mvramanamurthy
                    from Hyderabad, Telangana
                    Mar 7, 2018
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh
                    Website: SBI CREDIT CARD

                    I want to block my sbi credit card due to false transactions done by third person even i had lodged grievance online vide transaction no.1-[protected]

                    Dear pooja bhamrah
                    Nodal officer team

                    As on date as per the trailing mail customer grievance on dispute on tranctions are not settled as on date.
                    Again, i am lodging another customer complaint on irctc sbi credit card accounts statement, received today in which rs.550/- is only acceptable for payment.

                    However, minimum amount of rs.1471/- made payment on 8th feb.2018
                    (And)
                    Another minimum amount of rs.2451/- will be made on or before 11th march.

                    You are once again requested to resolve this cutomer grievance as i am receiving monthly statements with the disputed transactions which i have not done most of the transactions and for which a dispute raised.

                    Please note that if it continues with such false accounts statements, then there will be no other option to me except to cancel sbi credit card.
                    Apr 13, 2018
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 08, 2018
                    State Bank of India [SBI] Customer Care's response
                    Dear Customer, We would like to update you that, we have sent the communication at your registered mail id on 3rd March 2018 with regard to the concern raised by you. Please call SBI Card helpline for further assistance.
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                      S
                      sonu0102
                      from Chennai, Tamil Nadu
                      Mar 7, 2018
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                      Dear team,

                      Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is this. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unnecessarily the amount is debited which we dont know. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
                      Thanks regards.
                      Sinny shrivastava
                      [protected]
                      [protected]@gmail.com
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Received an sms om 22/02/18 that RS 147.50 debited by transfer without any reason and detail. provide the reason .
                      We are in petrol pump business and having edfs and current acc with STATE BANK OF INDIA, RAJAPUR Dist- Ratnagiri, State- Maharashtra branch.
                      Our sbi pos machine having tid no 20109382 mid no [protected] not accepting chip cards since last 8 days


                      contact person Sovani
                      Mangal Agencies, Rajapur
                      Mobile no [protected]
                      I did online bus booking through online sbi net banking on 1-Mar-2018
                      Merchant transaction did not complete and in between session expired
                      bur the amount debited from account Transaction Ref. no:IGADACYWJ6
                      Request you to refund my amount
                      I have been unnecessarily levied finance charges on my SBI Credit card despite making the payment before the due date. While I tried to talk to the customer care team, they were unable to solve the problem. Kindly resolve my issue.The charges are in the tune of Rs. 1500.

                      Regards,
                      Sourabh Gupta
                      M-[protected]
                      CC No-[protected]
                      Your A/C XXXXX010974 has a debit by transfer of Rs 147.50 on 26/02/18. Avl Bal Rs 29, 981.54. Download YONO @ www.yonosbi.com
                      SBI bank stolen my cash without my permission what's this ...
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                        D
                        Deepesh Shahji
                        from Mundi, Madhya Pradesh
                        Mar 7, 2018
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                        Address: Jhabua, Madhya Pradesh, 457777

                        Sbi मैंन ब्रांच बावड़ी मंदिर के सामने थांदला जिला झाबुआ मध्य्प्रदेश बैंक कोड 03050 में पास बुक प्रिंट मशीन करीब 2 महीने से खराब से पासबुक प्रिंट करने में बड़ी समस्या है बैंक में ग्रामीण जनता ज्यादा आती है बैंक कर्मी द्वारा उचित समाधान नही दिया जाता है कृपया थांदला की इस बड़ी बैंक में पासबुक प्रिंट की समस्या का तुरंत हल करवाया जाय।ताकि किसी भी ग्राहक को असुविधा का सामना न करना पड़े
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Feb 26, 2018
                        Simhachalam Pagoti's response
                        please close mt sbi cards
                        Mar 07, 2018
                        Vishnu Kumar Smart's response
                        charging the money as FI SERVICE CHARGE DR
                        Dear Sir,
                        last night from my account 2 fraud transaction was made one of 10000 & other of 9800, i told the person to reverse it but he didnt,
                        My account no[protected] SBI DAHISAR EAST BRANCH
                        pls help, he took away my savings

                        Regards
                        Rajesh
                        [protected]

                        2 - Comment #3030401 - Image #0
                        Ii am transferring amount through netbanking as a service charge they are charging Rs.18 how can we trust these banks, worst for comman people and leaving the persons who are pending in huge amount

                        2 - Comment #3030408 - Image #0
                        I do not have any sbi account but still I am receiving sms about transactions on some sbi account. I think the account is incorrectly linked to my number.
                        The account number is xxxxx548506
                        I am getting all messages of cash withdrawal as well as cash deposit from 15 Feb 2018
                        Dear
                        SBI TEAM

                        I wnat to close my sbi credit cards

                        P SIMHACHALAM card no **** **** **** 6154 DOB 21/12/1968

                        P AMMAJAMMA Card no **** **** **** 9497 DOB 1/1/1975

                        I am not satisfying with my sbi credit card so please close them
                        My account has been debited with 147 rupees.I want to know why cut from my account.
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                          Md Kamalpasha
                          from Hyderabad, Telangana
                          Mar 7, 2018
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                          deduction rs 121 in autopay

                          Address: 531020

                          For the payment of cellone bills i have made an option of auto pay. An amount of rs 121 16th june 2017was deducted in auto pay mode to bsnl cellone. But the bsnl has not raised the bill amount and rs 121 was not received by them, i have received the cell bill for rs 714 and on 19th june i have paid manually through bank rs 714 to bsnl cell one. Please enquire and arrange to credit the amount...
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                          Prabhath2k3
                          from Bengaluru, Karnataka
                          Mar 7, 2018
                          Resolved
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                          Resolved

                          Address: 560103

                          I raised request to surrender my policy [protected], 1 week ago and my repeated mails has been ignored. They are deducting 25% of the total i paid in 3 years as per the quotation they sent which is ok with me. But my repeated request for closing before next premium deduction has gone unheard. And they deducted the next premium even though i requested more than a week back. Looks like sbi life just wants loot people.
                          Apr 21, 2018
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 08, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear Prabhath,

                          We acknowledge your concern. Our team will connect with you shortly for further assistance.

                          Thanks & Regards,
                          SBI Life Insurance - Customer Care
                          Verified Support
                          Mar 12, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear Prabhath,

                          Our team tried calling you multiple times on above provided mobile number ending with 5513 however, we were unable to connect with you. Please provide us with alternate contact details along with best time to call you so that we address your concern.

                          Thanks & Regards,
                          SBI Life Insurance - Customer Care
                          Verified Support
                          Mar 13, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear Prabhath,

                          We are waiting for you to provide us with earlier requested details so that our team can address your concern.

                          Thanks & Regards,
                          SBI Life Insurance - Customer Care
                          Verified Support
                          Mar 14, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear Prabhath,

                          We are still waiting for you to share us with alternate contact details along with suitable time to call you so that our team can address your concern at the earliest.

                          Thanks & Regards,
                          SBI Life Insurance - Customer Care
                          Verified Support
                          Mar 15, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear Prabhath,

                          We have not received requested details till date hence as per our company policy, we are closing the loop now. Please reply us here, in case you need our assistance or wish to re-initiate the conversation.

                          Thanks & Regards,
                          SBI Life Insurance - Customer Care
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                            Pranab Kanti Nag
                            from Contai, West Bengal
                            Mar 7, 2018
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                            Address: Paschim Medinipur, West Bengal

                            My lpg subsidy is not credited in my account no [protected] from jan'2018 though i have submitted my aadhar no.[protected] to my bank several times. But it is not under stood that my aadhar has not been linked with my above account till date. I have visited several times to my bank for linking the same for getting the lpg subsisy but all in vain i also visited to the gas company but they have told that unless the bank is liking the the aadhar no the lpg subsidy will not be credired to me above account. I am a pensioner and i have already submitted my aadhar card with my life certificate in nov'17
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              chinu divraniya
                              from Vadodara, Gujarat
                              Mar 7, 2018
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                              Address: 362002

                              As i have been applied for loan in sbi dhandhusar branch after 10 days branch is saying due to technical issues loanis not procesed. Please let me know when i will get money of loan other wise amare kone sathe baat karvi me jenathi amare tatkalik ukel avi sake jaeuri jankari jaldi thi jaldi aapva vinanti che
                              Aathva koi number aapo ke jethi amaro problem solve thay
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Mar 07, 2018
                              Updated by chinu divraniya
                              ok
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                                T
                                thakor pankaj
                                from Surat, Gujarat
                                Mar 7, 2018
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                                Address: Sabarkantha, Gujarat, 323251
                                Website: [email protected]

                                Block investment intermedi

                                For debit of 295 03/03/2018 6:49pm
                                For debit of 295 rs 07/03/2018 07:43pm
                                Respected sir
                                I have account in sbi.ac no:- [protected]
                                My mobile no.:- [protected]
                                Pls tell me why 590 rs. Have been debited in investment intermedi
                                Kindly refund the money. And block it immediately

                                With regard
                                Thakor pankaj
                                +1 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  prkrishnan
                                  from Uttukkuli, Tamil Nadu
                                  Mar 7, 2018
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                                  Address: 643001

                                  My account details
                                  A/c no [protected] state bank of india ooty branch
                                  Ifsc code sbin0000891
                                  Issued a account payee cheque to a. Subbash panikar for
                                  Rs 1000/- only. The cheque no181041 dt 18/02/2018
                                  The above cheque was dishonered by your bank
                                  I enquired your branch at ootacamund and i have not received any reason
                                  Under circumstances, i require the reasons for the dishoner of the cheque
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Mar 31, 2018
                                  Updated by prkrishnan
                                  Dear sir
                                  I have not yet received any reply till 31/03/2018. I have submitted the complaint on March 7 2018. This shows the inefficency of your department
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                                    Siva Akkineni
                                    from Surat, Gujarat
                                    Mar 7, 2018
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                                    Address: Ranga Reddy, Andhra Pradesh, 500049
                                    Website: [email protected]

                                    Dear sir, i had agriculture loans in sbi sathupalli khammam district telangana state. This loans showing 3 time each single loan. I had 3 loans in sbi bank these 3 loans showing as 9 loans in cibil report. This all 9 loans showing pending. But really it's not pending please check it. My pan number aiupa1492n. This all loans from sbi. Regards sivaramakrishna.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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