I also got same fake call claiming to be sbi for reward point cashback. They said we need to verify kyc to provide this, and they said do not worry we would not ask for confidential details, please provide basic information. They kept on saying its a call from bank do not worry and when they are talking to me i shall get a confirmation mail from sbi as well as a message. I first thought its marketing call, then fraud then i felt could be a genuine call and gave the details, when she further asked for cvv number. Then i said cvv is not to be shared with anyone. She is like, no ma'am its fine as we are from bank. I disconnected the call, tried to see if this number is from sbi with truecaller app. It did not give any information.in the meantime, i got a message with otp. By then these people where calling me continously which i disconnected, then again she called. I answered the call, she was asking what happened why i disconnected. I said, you people are fraud so, i cannot give cvv. I also said once i give cvv you shall ask for the otp that i have received on my phone. She disconnected the call. Haha. I tried to call back to shout at her but seems that number is only outgoing no incoming calls facility. I wanted to file a complaint with sbi but they dont have proper option on customer care selection dials.
Please beware people. The number is [protected].
State Bank of India [SBI] customer support has been notified about the posted complaint.
Feb 15, 2018
Updated by Kanchan Amit Chaudhari She also gave details like my last payment and current outstanding amount. I also wonder how they are able to get such details correctly.
UTR NO.[protected]