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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 594

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K
krishna sarathi pati
from Bhubaneshwar, Odisha
Feb 16, 2018
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Address: Sundergarh, Odisha, 770034

Sbi is cheating common citizen of india by debit various charges like monthly minimum balance charges, quarterly sms charges, annual atm servicr charges where our prime minister encourages all poor people to open bank account, but bank has varoius ways to cheat.

Shame on this..

By way of giving credit for very low amount say rs 100 p. A sbi is charging rs 500 p. A due to various charges.

Then how can a common person maintain his minimum balance every month when his principal amount is getting reduced by the sbi. The policy should be changed and all sbi account holders sould get refund of atm service and minimum balance charges, otherwise what service sbi is giving is a big question. Sms charges is somehow manageable.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Pritilekha Adhikari
    from Kolkata, West Bengal
    Feb 15, 2018
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    Resolved

    Dear sir,
    Card no : [protected]
    I want to cancel my fbb shopping sbi credit card. Despite of paying the complete amount by october, 2017 i am still receiving sms to pay overdue balance. Customer service never receives the call even after after calling so many time. I never received any statement mail or payment bill. Can't understand how to cancel the card. Kindly cancel it & stop sending harassing sms.

    Sincerely,
    Pritilekha
    Mar 22, 2018
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Verified Support
    Feb 17, 2018
    State Bank of India [SBI] Customer Care's response
    Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 21781 in your mail to enable us to address your concern on priority.
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      R
      Rochak Agarwal
      Feb 15, 2018
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      Address: Bareilly, Uttar Pradesh, 243122

      Sir,
      I had filled form for ISRO 2018 recruitment from ELECTRONICS engineer post [BE001] and my registration number is 20108666. When I was making the fee payment of rs. 100 on 05 February through SBI portal with Rupay debit card of my UNION bank (Accnt No. - [protected]) the transaction is constantly failing but at 19:20 the amount debited but transaction showed error and failure . I checked the payment status it also showed failure with SBI Reference No. CPC7740868 even after waiting for so many days I have not received neither any refund nor any proper status regarding my application fees. I am hereby sending you the screenshots of debited transaction for details. Please take the matter seriously as its related to the exam of my career and either refund me soon or show the successful transaction because the deadline for fee payment is 20 February.
      +3 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      I Mukul Rathore of SBI holder on 9th august 2019 I transferred Rs 5000 to my friends account through phonepe app through UPI and money was stuck in phonepe and my money was deducted on 15th august 2019 the transaction was successful but the receiver didn't get the money, please chargeback refund my money.
      UTR NO.[protected]
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        S
        Santosh Gurajapu
        from Hyderabad, Telangana
        Feb 15, 2018
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        Address: East Godavari, Andhra Pradesh, 533005
        Website: [email protected]

        Name : SRIRAM SANTOSH KUMAR GURAJAPU
        Account Number : [protected]

        100rs was deducted unnecessarily, in passbook it was showing correctly, but in my main balance it was showing only 35.97rs. And on Feb8th also i faced an problem while I'm drawing the amount 6500rs from SIB atm, the amount was deducted but i didn't receive any money, solve this ASAP
        +4 photos
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          S
          Sud28
          from Kolkata, West Bengal
          Feb 15, 2018
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          Address: Kolkata, West Bengal, 700075

          I am fed up of the lethargic attitude of the employees of the SBI branch 1450, Grafa, Kolkata India. It seems whenever I go to this branch for any of the work, it takes most of my time. There is no employee for pass book printing or issuing new passbook in this branch. They don't take up new employee, the old retired works sometime here causing trouble to the customers, whenever he is absent from his duties. No one seems to know, any information regarding anything and always harasses customers by providing wrong information.
          Not a single work is done here at one go, the manager of this branch Mr. Das does not speed up his work causing several people to wait in cue.

          I would like to lodge a complaint regarding the slow work process of this branch of State Bank Of India. I am extremely unhappy with this branch's service. Everything is slow or delayed.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            A
            Akhilesh P Trivedi
            Feb 15, 2018
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            Address: Ahmedabad, Gujarat, 382459

            SBI officials confirm that excess Cash was found in ATM, but don't know where this fund is parked. My 8500 was debited but cash was not despensed. Amount is still not reversed.

            Transaction details are as below:
            1. Account Number : [protected] (IFSC : SRCB0000398)
            2. Customer Name : Thakor Khamshiji Jivanji
            3. Debit Card No. : [protected]
            4. Transaction Date : 14.09.2016
            5. Transaction Amt : Rs.8, 500/-
            6. Claim Amount : Rs.8, 500/-
            7. ATM details. : SBI Airport Road Branch ATM, Ahmedabad
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              sumanmis
              from Gola Gokarannath, Uttar Pradesh
              Feb 15, 2018
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              Address: 262802

              --- Forwarded message[protected]
              From: "suman mishra"
              Date: 30 Jan 2018 4:02 pm
              Subject: Fwd: refund...
              To:
              Cc:

              [protected] Forwarded message[protected]
              From: "suman mishra"
              Date: 15 Jan 2018 5:58 pm
              Subject: refund...
              To:
              Cc:

              electric bill payment by BBPS failed, but not yet refund amount .please refund amount 147/- . thanks.
              Account Details
              Account Number [protected]
              Description SBNCHQ-GEN-PUB-IND-NONRURAL
              Name SUMAN KUMAR MISHRA
              Available Balance 4, 260.57
              Uncleared balance 0.00
              MOD Balance 0.00
              Lien Amount 0.00
              Currency INR
              31-Dec[protected]Dec[protected]Dec[protected]Dec-2017) TO TRANSFER
              UPI/[protected]/[protected]@icici 147.00

              Click here to Reply or Forward
              Jun 19, 2018
              Updated by sumanmis
              thanks for complaint solved...
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                N
                Niranjan Jana
                from Ranaghat, West Bengal
                Feb 15, 2018
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                Address: 721645

                On 09.02.2018 I wanted to withdraw Rs 4000 from PNB ATM Of Brajalalchak for which I used my SBI debit card. The amount is deducted from my account, but no money received, i. e it was a false transaction. 6days over, still the money has not been returned to my account. The details of the transaction is as follows :
                PNB ATM N2303600,
                TXN #[protected],
                09.02.2018, 07.31
                I Want my money back immediately.
                Niranjan Jana
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  A
                  Ajaygupta0910
                  from Varanasi, Uttar Pradesh
                  Feb 15, 2018
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                  Address: Jhansi, Uttar Pradesh, 284129

                  We have opened bank account in our mother name.My mother health condition is not well as she is bed ridden due to ill health. Bank account has open by visiting officer of SBI. Now bank officer Shri S K Gupta, branch code SBIN0003807( BHEL, Khailar) is refusing us to give passbook without giving valid reason. His behaviour to us is very rude with us and it is a general feedback of other customer that his behaviour is same among the other customers too. He is spoiling reputation of SBI.

                  Pl look in to matter and help us to resolve our problem.

                  With regards,
                  Ajay
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    V
                    vaibhavnik
                    from Bengaluru, Karnataka
                    Feb 15, 2018
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                    Address: Jalgaon, Maharashtra, 424101

                    Sir,

                    Your Bank has debited my Debit card ATM Annual fee two times i, e Rs. 206.50/ and Rs.206.50/- again on dated 14.02.2018 from my Accounts.While I have single ATM card.
                    Please give the reason for & Refund my Amount

                    Vaibhav Arun Nikumbh

                    A/c no. [protected].
                    IFSC: SBIN0003283
                    MICR:[protected]
                    +1 photos
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                      S
                      Shikhar Goyal
                      from Allahabad, Uttar Pradesh
                      Feb 15, 2018
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                      Address: Allahabad, Uttar Pradesh

                      My lemon tea bill for last 14 months is not yet cleared by Sbi, Branch Manager, Allahabad.Bank code:4557.
                      I am continuously give remindersto please clear the bill but whenever I go they I will clear your bill as soon as possible. I had given the bill number of times, but no action is yet taken by manger to clear all my pending bills. Kindly take necessary action regarding this matter, and solve it as soon as possible.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        J
                        Jayraj soni
                        from Visnagar, Gujarat
                        Feb 15, 2018
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                        Address: Ahmedabad, Gujarat
                        Website: www.sbi.com

                        Sir, i did transaction on 10/02/18, i pay 26474 rs to sbi card but it's failure and money deducted from. My account just today 15/02/18 my branch manager submit complain to consorn department from branch my tickit no [protected]
                        And they take time 21 days but i need money urgently due to home expensive i don't have any another way to get money so i request you to solve my queries much as possible, payment what i have transfer it's decline by sbi bank.
                        Thanking you in advance
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                          K
                          Kanchan Amit Chaudhari
                          from Mumbai, Maharashtra
                          Feb 15, 2018
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                          I also got same fake call claiming to be sbi for reward point cashback. They said we need to verify kyc to provide this, and they said do not worry we would not ask for confidential details, please provide basic information. They kept on saying its a call from bank do not worry and when they are talking to me i shall get a confirmation mail from sbi as well as a message. I first thought its marketing call, then fraud then i felt could be a genuine call and gave the details, when she further asked for cvv number. Then i said cvv is not to be shared with anyone. She is like, no ma'am its fine as we are from bank. I disconnected the call, tried to see if this number is from sbi with truecaller app. It did not give any information.in the meantime, i got a message with otp. By then these people where calling me continously which i disconnected, then again she called. I answered the call, she was asking what happened why i disconnected. I said, you people are fraud so, i cannot give cvv. I also said once i give cvv you shall ask for the otp that i have received on my phone. She disconnected the call. Haha. I tried to call back to shout at her but seems that number is only outgoing no incoming calls facility. I wanted to file a complaint with sbi but they dont have proper option on customer care selection dials.
                          Please beware people. The number is [protected].
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Feb 15, 2018
                          Updated by Kanchan Amit Chaudhari
                          She also gave details like my last payment and current outstanding amount. I also wonder how they are able to get such details correctly.
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                            D
                            from Ahmedabad, Gujarat
                            Feb 15, 2018
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                            I am dineshchandra chavda nri bank account holder in sbi
                            My ac number [protected] at vithal udyognagar anand sojitra road
                            I went to sbi branch south bopal to withdraw money through cheque
                            Teller told me that your account is inoperative so i went to bank manager to help me but she said that you talk to your branch manager and she gave me his number [protected] i talked to him but he was vacation and he couldn’t do any thing
                            He gave me another number [protected] and ask for help but no help at all
                            I have enough money in my account but i cannot withdrawal it and all say you go to your home branch
                            I have no time to go my branch but no body helping me and behaving rudely like they don’t care for customers
                            I have similar problem in hdfc bank junagadh but they talked to my branch manger and make my account operative and i got money immediately their behaviour was very nice and cordial with attitude to help but at sbi they try to avoid customer without any help
                            I m definitely going to close my account in sbi
                            This incident happened on feb 15, 2018
                            I have to rush ahmedabad from canada to my brother who is very sick
                            I was needed money but could not get it from my sbi ac as above
                            Thanks
                            Dineshchandra chavda
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Thaiyalnayagi sampath
                              from Chennai, Tamil Nadu
                              Feb 15, 2018
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                              I have been made payment to icai for an amount of rs.1500.00 on 15/02/2018. For this payment i have entered otp double time due to first time the transaction been failed, second time only the transaction been successful. However in my sbi account double time the payment has been deducted. Please consider this as a request for refund for an amount of rs.1500.00.
                              +2 photos
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                                Naren Chhetri
                                from Nashik, Maharashtra
                                Feb 15, 2018
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                                Address: Nashik, Maharashtra, 422101

                                Sir, on 2nd of this month my account had emi debit of bajaj finserve ltd and due to that on 1st evening i went to cdm machine to deposit my cash but that machine was out of order and due to that i could not deposit my amount on that night. And hence i went to bank at around 11 am to deposit the amount. And even after depositing the amount bank has levied rs 295+295= 590 rs as charges for failing emi.
                                Sir, i would like to file a complain regarding this, why bank is charging me as their machine was out of order. And why there is no charge on bank for harassing customer by putting non working out of order machine at atms.
                                Sir please look into this matter and help me with this. As on 14th also that machine was out of order and due to that i had to pay rs 25 extra just to deposit money from other bank. Sir this is looting of bank in the name of stupid charges and why not they should be charge for every negligence of services.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  D
                                  Deepak041
                                  from Dehra Dun, Uttarakhand
                                  Feb 15, 2018
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                                  Address: Nainital, Uttarakhand, 263139

                                  Respected sir,
                                  I, deepak kumar having salary account in gateway of india branch, during my leave i visit your branch near navin sabji mandi, bareily road in haldwani uttarakhand on 15 feb 18. I want to deposit money in my account by green channel with the help of my atm card, but your employee who was sitting in counter directly refused and telling to fill a deposit slip and take a token to do so. There was only 5- 7 person in branch and toke no in counter was 007 and i get token no 025.
                                  Out side the bank money deposit machine was non operational from past two three days in my knowledge.
                                  Extremely bad experience.

                                  Regards
                                  Deepak kumar
                                  [protected]
                                  +1 photos
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                                    Monica kotia
                                    from Makrana, Rajasthan
                                    Feb 15, 2018
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                                    Address: Ajmer, Rajasthan, 305001

                                    Kindly let me know the procedure to change my name in my back account, as all my important ids like adhaar, pan card, driving licence etc are in my name as monica kotia, whereas my name in my sbi account is monica jain kota. I am not being able to link my adhaar number due to this problem. Kindly change my name in my account number.
                                    Best regards
                                    Dr monica kotia
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Sushma R
                                      from Bengaluru, Karnataka
                                      Feb 14, 2018
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                                      Address: 560016

                                      Why is my money getting deducted for this investment intermedi company..??? I haven't enrolled for anythn nor i have any kindoff ecs or loan as such.. Rs 295 has been deducted twice in the month of jan n nw again in feb.. Kindly provide a detailed explaining to this as soon as possible.. We earn money with a lot of hard work and it's not good to loose money for an unknown reason.. Take this issue seriously and provide us some resolution asap..
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        subhamay mitra
                                        from kolkata, West Bengal
                                        Feb 14, 2018
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                                        Address: Kolkata, West Bengal, 700051

                                        I issue this case ([protected] and farther raise ticket no [protected] to sbi customercare) SBI bank birati(04604) branch to bandhan bannk birati branch.Inspriteof having sufficient blance but i was charged due to cheque bounced for two times amount rs 590+590, i am not only for me this charge also import to the beneficiary for two times amount rs 236+236, another surprising issue with this cheque for 20 lacs is cleared into two part first one is 2 lacs on 6th feb 2018 and another 18 lacs cleared on next day.As a result of this after same this of the 18lacs debit to my account for next day when i already harassment and droped two chheque for 18 lacs (10+8) to the same beneficiary for the issue.I also complaint to SBI and contract to branch manager but they were not response and active for the issue.so i am totally helpless because they neglect the issue.
                                        I had to face mental and social harassment due to this issue and also wasted lots of money and valuable time for bank negligence.so i claimed for the bank to take necessary action for the issue.

                                        Thanking you,
                                        Mili Mitra
                                        Ticket no [protected]
                                        A/c [protected]
                                        Ph [protected]
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        I also inform rbi([protected]@rbi.org.in), sbi birati branch kolkata 700051([protected]@sbi.co.in), sbi gm(gm.[protected]@sbi.co.in), sbi nodal officer(nwno1.[protected]@sbi.co.in) but no response from them i also forward the reminder email to sbi birati branch.
                                        Address
                                        Sbi birati branch(4604),
                                        phone number-[protected]
                                        Kolkata 700051.
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