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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 597

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Jayesh Mj
from Bengaluru, Karnataka
Feb 10, 2018
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e. tdr - receipts not received through e. mail & no provision to take its print outs

Address: Malappuram, Kerala, 676317

I have made 3 term deposit through online on[protected] but only one deposit receipt is received through e. Mail is too much regreted. More over these people are not provided any e. Mail id to register a complaint in their web site.

They are only provided toll free numbers which are time consuming and also a waste in many time.

Hope that u will provide a link or other fescility to print out the e. Term deposit...
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vk1190
from Addanki, Andhra Pradesh
Feb 10, 2018
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Hi sir today 9th Feb 2018 5:29 pm. I got call from this number[protected].

He is telling I am from credit card of SBI bank and your SBI card is got 20k cash Back offer and they are forcing to tell card number and 3digit security number.

When I am asking about name and branch code he is not respond and cut the call. If possible please take action against this no. I want to save some poor people from the fraud call.

Thank You.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Manisha Kanthale (Mann)
    from Pune, Maharashtra
    Feb 10, 2018
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    Address: 414001
    Website: www.consumercomplaints.in

    I have paid 4399 rs from my account no [protected].. Sbin0001307.. To matrimony account [protected],, sbin0005797,, through bhim app on 29 january.. Transaction id is[protected],, time 13:48:21.. To matrimony.com ltd... From my account money is deducted.. But not received to matrimony account... L also called bank.. And matrimony also but nothing ha.. I also complained in writing also to bank... But no use.. So plz recover my amount..
    +1 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      Shub11
      from Narwana, Haryana
      Feb 10, 2018
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      A refund of 3899 rupees was successfully processed on 29jan 2018 to my sbi buddy account by amazone. This amount should have been credited to my sbi buddy account by now, but i have not received the refund till now.

      I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

      I have confirmed with amazon and they have successfully processed the refund

      Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
      My refund referance number -75503728030017838041661
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        G
        gdeepak46
        from Chennai, Tamil Nadu
        Feb 10, 2018
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        Address: Mumbai City, Maharashtra, 400021

        Myself deepak goyal as there was a fraud transaction on my sbi credit card on 03.02.2018 and i have immediately contact you for the same and still i have not got any proper reply and now these people are replying that we cant help on you for this... I just dont know how our details of bank and every thing get licked outside and you cant even protect it and now they are saying that you cant help us ok that the fraud transaction of 1lakh 83thousand is not small and i am not going to pay any amount to the bank we are you customers and this is not a way to deal with your customer,,

        Even we have gave you each and every detail that wat exactly happened. And now we are not liable for the same
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          V
          vpmlpm
          from Hyderabad, Telangana
          Feb 10, 2018
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          Address: 500029

          We have closed a od account with sbi narayanguda, hyderabad.
          We have paid the interest due and they gave us a noc certificate also that nothing is due.
          Now they say that some interest upto rs. 10000 is still due and the account has not yet been closed.
          We are surprised by this and the bank is harrassing us to pay the balance interest payment.
          We closed our account in august 2017 and now the bank is claiming interest saying that the online account is still open.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            7
            72jai
            from Hisar, Haryana
            Feb 10, 2018
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            On 8/2/2018 i received a message on mobile screen that thank you for using your sbi debit card for 542xxx2548 for a purchase worth rs 5000 on pos [protected] at google *crypatapp txn# 675683 and after a while another message thank you for using your sbi debit card for 542xxx2548 for a purchase worth rs 6000 on pos [protected] at google *crypatapp txn# 765393. I recived no otp for the same. Debit card was with me. Neither i share my card information nor cvc no.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              R
              Rahul Gupta iiii...
              from Khagaria, Bihar
              Feb 9, 2018
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              Address: 110057

              Dear sir...
              A refund of 629 rupees was successfully processed on 21 sept 2017 to my account no. [protected] this amount should have been credited to my sbi account by done, but i have not received the refund till now.
              I have called the state bank of india castumer service and also hom branxh all the details many times including the unique transaction reference no. But nobody has replied or resolved the problem no action being taken.
              I have confirmed wih amazon and they have successfully processed the refund...

              Sbi credit card customer care no [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Feb 09, 2018
              Updated by Rahul Gupta iiii...
              Dear Sir
              A refund of 629 rupees was successfully processed on 21 sept 2017 to my account No. [protected] this amount should have been credited to my SBI account by done, but i have not received the refund till now.
              I have called the state bank of india castumer service and also hom branxh all the details many times including the unique transaction reference no. But nobody has replied or resolved the problem No action being taken.
              I have confirmed wih amazon and they have successfully processed the refund... customer care no [protected]...
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                PRABHATI LAL MEENA
                from Churu, Rajasthan
                Feb 9, 2018
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                Address: Alwar, Rajasthan
                Website: Sbi bank

                Dear sir at 8 feb 2018 i try to get 1000rupees by my atm card but i don't get money and tranjection is to be successfull and i lost 1000 rupees from my account and i don't get till now my money by sbi bank. My name-prabhati lal meena. My account no.-[protected] and my branch name-laxmangarh, alwar (Raj.), sbi bank my mob. No.-[protected]. Plz solve my problem imidiatly.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  A
                  ARUP KUMAR BARAT
                  from Veraval, Gujarat
                  Feb 9, 2018
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                  Address: Junagadh, Gujarat
                  Website: [email protected]

                  Respected sir,
                  I beg to state that the state bank of india, veraval, p. O. :- veraval, dist. :- gir - somnath is not giving me monthly pension rs. 1020.00 from this month.
                  My saving a/c no. Of the state bank of india is [protected].

                  My aadhar card no. Is[protected].

                  My pan no. Is afapb1299m.

                  I have reach the state bank of india, veraval branch for jeevan pramaan pensioner registration today at 11 am.

                  The clerk and chief manager of the state bank of india, veraval branch take 19 times password for jeevan pramaan pensioner registration today in my mobile phone no. [protected] from 11:16:07 to 12:19:18.

                  But, the clerk and chief manager of the state bank of india, veraval branch has fail for jeevan pramaan pensioner registration today.

                  Kindly, take necessary action from your end as early as possible to give me monthly pension rs. 1020.00 from this month.
                  Thanking you.
                  Regards,
                  Arup kumar barat.
                  Address :- dev - ashish park (Apartment), flat no. :- f1, first
                  Floor, near 80 feet road, p. O. :- veraval, dist. :- gir - somnath,
                  (Gujarat), pin code :- 362265,
                  Mobile phone no. :- [protected].
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    N
                    nitendrasingh yadav
                    from Mundi, Madhya Pradesh
                    Feb 9, 2018
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                    Address: Gwalior, Madhya Pradesh, 474006

                    Dear sir
                    A refund of 629 rupees was successfully processed on 21 sept 2017 to my account no. [protected] this amount should have been credited to my sbi account by done, but i have not received the refund till now.
                    I have called the state bank of india castumer service and also hom branxh all the details many times including the unique transaction reference no. But nobody has replied or resolved the problem no action being taken.
                    I have confirmed wih amazon and they have successfully processed the refund.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      C
                      Chitra Mehta
                      from Ahmedabad, Gujarat
                      Feb 9, 2018
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                      Address: Ahmedabad, Gujarat

                      Cheque deposited on 04.11.2017, but bank did not present it till 31.12.2017. On follow up, bank scanned again to present the same on 12.01.2018 but wrongly entered the sort code, topological error. On inquiry, bank, without checking on its own fault says that there is some problem with the cheque as the system is not accepting. The cheque still lies uncleared. It has severely effected the company's reputation for delayed payment. The cheque amount is rs.8, 23, 803/-
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        S
                        sarkar dipak
                        from Ahmedabad, Gujarat
                        Feb 9, 2018
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                        My account is with sbi, malav.. Di-panchmahal.. Code-02669.. My account number is [protected].. I have parsonal loan with sbi malav.. My installment is 6399.. But bank debited 7000 per month.. And when i fail to pay emi one month they set hold 20000 in my account.. This is not right.. This month my salary is come 16217.. And bank debited all my salary of 16217.. Last month they doing same.. But i say them then he credited money in my account.. Every time they doing same thing... My account balance is now 0... My salary is done with same branch.. They know my salary is come in 5 to 10 date.. But they set 2 nd date to emi.. This is wrong.. They get penlty chrges also.. They debited all my salary this month.. How i sarvive... Please sir help me out.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          K
                          kuldeep.gupta72
                          from Delhi, Delhi
                          Feb 9, 2018
                          Resolved
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                          Resolved

                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Hello sir/mam

                          I have called many times to sbi customer care for my concerned but thery are not giving my the resolution. At the time of availing the card the represantive is said there is no extra charge included the sbi card previous month i have paid the bill 4187 rs but the my bill 4786 rs and the 600 rs remaing my side. The feb bill they interest the charge 700 rs for inteteset from the 1 day of trasaction to till date and this ia the sbi term and policy. Please help to solve this concern.

                          My card numner [protected]
                          Nov 1, 2018
                          Complaint marked as Resolved 
                          Resolution provided
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 10, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear kuldeep.gupta72, Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
                          Verified Support
                          Feb 15, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear kuldeep.gupta72, Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
                          I have called many time and representative is provide me the request number and i have checked that number online but service request number is not found. Please help me i don't want to pay unnecessary charges but if the unnecessary charges next time i will be closed the card not pay any kind of money Because SBI credit card team is doing fraud at the time of selling credit card they are not ask all the term and condition and if the customer is asking they are only said this is our policy. What kind of policy, on that policy customer has not satisfied. Please help me and get in touch with me [protected].
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                            S
                            from Bhubaneshwar, Odisha
                            Feb 9, 2018
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                            Address: Sundargarh, Odisha, 769006
                            Website: Indian Consumer Complants Forum

                            The state bank of india account was opened more than 1½ months before. The details (User id & password) available in the welcome kit of the bank didn't help to open the intenet banking. Visited to local branch (Sbi, bisra chowk, rourkela, odisha) around 15 times. Everybody are expressing helplessness without arriving at a solution as it was understood that they are highly incompetant to resolve the case. This is the bank where the new account no. Was generated.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Feb 09, 2018
                            Updated by [email protected]
                            The case is needed to be resolved at SBI higher authority.
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                              reddy evuri
                              from Hyderabad, Telangana
                              Feb 9, 2018
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500086

                              Dear sir,

                              Kotireddy myself

                              My credit card ending 7700 was settled at 79500 for 6 months duration. I paid the total amount. Due date was jan 31st i paid all on feb 8th. Still today i got the statement generated was about 60000 which is not fair.

                              To pay the above amount even i sold my gold chain and took money from friends/relatives as i lost the job doing small job with very less salary.

                              Sir from last 6 months i paid the total amount as per settlement. If there will be any extra amount i can only 1 or 2 thousand not more than that.

                              Sir please close the card as i'm using not using it from last 1 year i'm only making payments from last 6 months.

                              Even i raised the request to sbicard portal and made the call to customer care.

                              Sir please do it immediately otherwise as i got bad experience of interest rates and charges they will keep on adding again and don't want to do 2 settlements for 1 card.
                              Mar 16, 2018
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 10, 2018
                              State Bank of India [SBI] Customer Care's response
                              Dear reddy evuri, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 20203 in your mail to enable us to address your concern on priority.
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                                A
                                abhisheknd
                                from Mumbai, Maharashtra
                                Feb 9, 2018
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                                Address: New Delhi, Delhi, 110014

                                This is another follow-up from a helpless customer who is not been given any feedback/call or idea when will his hard earned money be refunded.
                                This is absolutely disgusting banking strategy.
                                I will ensure of not having any relationship with so-called "biggest bank in india", i am sorry to say with the lack of response and calousness you have handled the overall communication you are not worthy of being called a customer centric bank.
                                Issues:
                                1. Branch is not contactable, no phones are being picked up, let me share the phone details as per portal:
                                [protected]
                                Telephone 1 [protected] doesnt work
                                Telephone 2 [protected] doesnt work
                                Fax [protected] doesnt work
                                2. No response to the emails
                                3. Customer care guys say they dont have authority of doing anything other than issuing a complaint number
                                4. Above all, there is a sms service where you send sms stating unhappy and they will respond in 48 hrs. I have sent the sms 3 times but they havent responded in the past 5 days.

                                I am shocked to understand the bank like sbi is happy to ignore customers and just act like an organization who is not bothered about customer satisfaction.

                                I am yet to see a response or even a phone call stating we are there to help.
                                I am afraid that i have a ppf account with you which i may have to continue because of lock-in period, but because of such shoddy service, be assured atleast within my circle/family will not be recommending sbi for any type of banking product for sure.

                                Any updates on the following request?
                                The emi has been deducted today from my account inspite of the intimation of the same on saturday.
                                Can you please let me know how the refund process would take place?
                                Cl a/c no. [protected]
                                Amount deducted: rs 21469

                                Details:
                                Date - 05 feb 2018 ecs d-ccpc new delhi[protected] transaction ref:[protected] value date - 05 feb 2018 21, 469.00
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  yogeeswararao
                                  from Addanki, Andhra Pradesh
                                  Feb 9, 2018
                                  Resolved
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                                  Resolved

                                  Address: 04401
                                  Website: www.sbi.co.in/.

                                  Dear sir,

                                  I am ch chandrasekhara rao, i have an fd account in sbi ge capital branch (04401), gurgaon, in order to transfer to my home branch (14386), they transferred to wrong branch (04386) they committed irresponsible transaction, it causes inconvenience to withdraw it, i made complaint against it to ceo of sbi credit card services but nothing has been resolved for it for 2 months, in case of more details please contact me through [protected] or send me a feed back to my mail id : [protected]@gmail.com
                                  +1 photos
                                  Mar 18, 2018
                                  Complaint marked as Resolved 
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 10, 2018
                                  State Bank of India [SBI] Customer Care's response
                                  Dear yogeeswararao, Apologies for any inconvenience caused. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
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                                    Ganesh Lal Gameti
                                    from Jaipur, Rajasthan
                                    Feb 8, 2018
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                                    Address: Udaipur, Rajasthan
                                    Website: www.consumercomplaints.in

                                    I tried to withdrawal 11000 rs. from SBI ATM on 4/2/2018 at 6.20pm clock. I did not get money due to ATM machine power off due to some technical problems but the money was deducted from my account. I talked with the customer care executive.He told me that he has registered my complain and I will be able to get my money within 7 days. I hope the problem will be solved in this time period.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Hridaya Srivastava
                                      from Varanasi, Uttar Pradesh
                                      Feb 8, 2018
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                                      Address: 211002

                                      I have sent Rs 10000 through neft from sbi red eagle branch Allahabad by UTR SBIN[protected] to aman shukla union bank Allahabad but money is not credited.I have also lodged cmplaint ticket no [protected]. transaction date[protected]

                                      another similar complaint ticket no [protected] for amount Rs 10000 to s

                                      ame bank on date[protected].
                                      money has not come back to my account
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Feb 08, 2018
                                      Updated by Hridaya Srivastava
                                      no update
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