Sir, i have done three transactions for purchasing mobiles at paytm shopping app on 15th oct 2017, and later i have cancelled all three 10040/-, 10040/- and 9599/- because i had better offer at other shopping app. Details of the transaction attached with this.
Of the three transactions one paid through my paytm wallet balance 9050 + 990 from my sbi netbanking.
Another two transactions paid via sbi net banking.
After cancellation of all three orders at paytm shopping app, i got refund of 9050/- in my paytm wallet.
And remaining transactions of 10040/-, 9599/- and 990/- paid via sbi netbanking, i got refunded only two cancelled transaction on 10040/- and 990/- and amount of 9599/- refund not done till now.
I have complained at paytm customer support and they told they have refunded but it should reflect in your account, if not you need to contact to sbi customer support, i have done that they told contact at your sbi branch i done that, they told emailled to sbi support i have done detalls attached with this complaint.
Till now i have not got refund of my 9599/-.
Kindly do the needfull.
Regards
Dr. Sharanabasappa
[protected]
Email; [protected]@gmail.com
State Bank of India [SBI] customer support has been notified about the posted complaint.