State Bank of India [SBI] Complaints & Reviews

My self ayyappasetti jaya subramanyam having savings account in sbi bank, cross road piler branch (Main branch) with account no
[protected] operating from 25 years

Recently i had a horrible experience which has shattered my trust on sbi bank reason his

Somebody have hacked my account online by misusing my funds as mentioned in below dates

14/12/2017 - they have transferred rs6000

15/12/2017 - they have transferred rs6000

28/12/2017 - they have transferred rs12000

29/12/2017 - they have transferred rs 6000

But worst thing is i have not recieved the otp or transaction sms, because of which i have lost the money

If at all i have recieved the sms or otp then i would have got alerted and blocked my card immediately

So bank should take complete responsibility and investigate get me the money back

Being customer from long years i expect sbi will do jsutice to me

Regards

Subramanyam
Tv9 reporter
3-240 2/3
Ajantha talkies
Piler
Mobile - [protected]
Email - [protected]@gmail.com

Jio recharge
Sir on dated 30 december i paid ₹ 499 for the jio recharge.
The transaction id has been given and payment ₹ 499 the amount has been deducted from my account. Sir i did i have contacted jio care and they asked to contact the bank (Bhim)

Tansaction id[protected]
As the money mean very much to me.
So kindly solve the issue, it would be very nice to you

From
Shaik waseem pasha
Rahmath nagar, talab katya, charminar - 500023
Hyderabad

Sir,
Sub: requesting to update my registered mobile number

I have a sb account with your concerned bank. My account number is (Write full account number). I had given the mobile number xxxxxxxx57 when i opened the sb account here. Now i want to change this mobile number with my present number xxxxxxxx70 as i don't use my old mobile number registered here. As i face some difficulties to know my account debit/ credit, i request here you to update my mobile number with my new number in record.

Thanking you,

Yours truly,
[signature]
J. Ranjitham

Note: this letter format can be used for any other bank for changing / updating registered mobile number. Use your particulars in appropriate places to make this letter format more meaningful for your situation. Have any query? Comment below to let us know.

Namskar sir
Sir mera account me mera signecher nhi he mene account 15.3.2007 me khola tha
Mujhe daily next day next day come bolte he to please mera account regular karwao aur mene net banking ke liye bhi document diya he wo bhi nhi ho raha he all documents available he adharvcard pan card election card reason card
Please my problem solved
Thanks.

My name is gopi chand. I am a pension account customer of your bank. I wish to transfer my account to my local branch in ahmedabad, (Gujarat). I have made several requests to transfer my account from your branch 50203 to branch 13758 through transferee bank as well as through email & by post; however, as of now none of my request has been looked after. I am an 83 years old senior citizen and feeling very helpless at this stage.
Hereby, i am requesting you to please take action against the mentioned branch and help me with change my branch to motera, ahmedabad branch in gujarat. I have also attached here my aadhar card and state bank of india passbook as the proof of address.
Please find below here more information you may need to confirm my account:
Account name: shri gopi chand new branch code: 13758
Account number: [protected]

Date:

To,
The branch manager
Bank name:state bank of india
Location: krishnachandrapur

Sub: transaction decline and account debited (Account no:[protected])

Dear sir/madam,

With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.

Please find below the transaction details along with npci status also, transaction receipt attached with the letter.

Kindly process the request and reverse the amount in my account against the same.

Particulars
Device code dig1312973
Npci response code
Rrn (Npci)
Transaction date 03/01/2017
Transaction time 12:37:08
Transaction type (Cw/cd) cd
Stan 275311
Issuer bank bin rbl bank
Issuer bank name state bank of india
Aadhaar no [protected]
Amount 2000
Error/response code ds
Remarks issuer is inoperative

Thanks & regards,

Yours faithfully
Biswajit baidya

Customer sign
Customer name :biswajit baidya

One fraud call came in the morning no[protected], asked for card no & after some time asked for otp also we gave him as he was saying he is calling from sbi. He fraudly dispatched 20, 000rs. From our account. So kindly help us. Account no - [protected], customer name - mrs. Chandrakanta agrawal, branch code-4088, city - phool bagh chouraha, gwalior. As i have blocked my card date[protected]

Suddenly on the 2 jan 2018 i have received two sms stating that rs.57.50 has been deducted. I have logged into my account and verified that due to some reason there where two transactions with amount 57.50 (57.50+57.50=115) with description/narration as:

1st transaction narration is: debit
Mandate citi sbin[protected] 02-jul-2016

2nd transaction narration is: debit
Mandate hdfc sbin[protected] 22-jun-2016

I have contacted the customer support a raised a ticket# [protected].
https://cms.onlinesbi.com/CMS/Status.jsp

Below is the explanation that i have received

Complaint status/resolution : charges rs 57 for sorry for inconvicence, p recovered correctly as per exiting terms and conditions. The details of service charges are available in our official website under service charges and fees link.

I have no clue what are these charges related to when i tried inquiring they asked me to visit the branch. My branch is hyderabad public school, hyderabad, telangana.

Dear sir,
My father is a pensioner and holding a pension account in sbi dumraon (Branch code 3027). All this while, every year, for submitting his life certificate he used to personally visit the branch in the month of november. This time, since he is under diagnosis in pune, i presented him physically in front of a sbi branch manager in pune. He tried to fill up the form online, but, due to some technical problem, he was not able...

State bank of india
I am sheelu gemu chavan

To,
The chief branch manager
State bank of india
Main branch

Dear sir

A refund of 10, 936, 50/- rupees was successfully processed on 17 dec 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund and refund reference number is 431671

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

I want to say i have done irctc booking recently for journey. But issue is tht my money has been deducted but no tickets have booked. And no news about refund of this transaction. I had also concerned to irctc. But they told to contact ur banker. So
Account details

Name ajay sanmotra
Account no. :- [protected]
Branch katra

Failed transaction id:-
Date 19/12/2017
Transaction id:[protected]

Kindly resolve my issue. And refund my money as soon as possible. Plz sir plzzz

I registered a complaint on 1/1/18 regarding non receipt of my pension giving all the details. Subsequently i visited my home branch (4675 hvf branch) on 2/1/18. They confirmed me that i have signed my life certificate on 8/11/17. But they are unable to give any reason for not crediting my pension for december 2017.in the meanwhile i got an mail from sbi on 2/1/18 stating that my complaint has been attended and closed. I fail to understand how before solving my problem sbi has closed my complaint. I don’t know why sbi is treating its customers like this. I an 74 year old and cannot go the brank daily.

I checked my father's bank account which is in state bank of india ifsc : sbin0001781 and found that the subsidy which is initiated by my lpg service provider (Bhartia gas serive, govind nagar, kanpur). My father is deceased now and i was out of townsince then as i came back and checked everything and went to the bank, the branch manager is saying that account is not active as no withdrawn is done on this account for the last 2 years. We can not help you and there is no procedure for such cases. As you came today, you have to close this account as earliest. On the other hand, my lpg provider showed me that they had initiated the transfer from their end as the account is not active, it is not been credited. I am very upset as they both have denied to help me in this regard. Please help me where to go now? As you are the last hope for me. I can not afford any advocate at this time. Kindly help.

Dear sir, i am a army ex servicemen, i got the pension through sbi, sadar bazar, jhansi. (O1959). Life certificate has already been submitted through by register post and delivered on 17 nov 2016. But till date they are not release my pension and not give any replay. Last five days i given so many mail communication to the bank, but they not give any replay/sanction my pension. Please do the needful action sir.

Regards,
Jc-306306x
Ex - subedar
D swamynathan

Respected sir,

My name is awadh kishore saini. I have joined sbi life insurance company limited as an agent 3 years back. I haven't doing any business for that company. My licence validity also expired. But my pan number (Bnups5302k) looked up in irda portal.

Applicant name awadh kishore saini
Father's name ram lagan bhagat
Date of birth - 25.11.1975
Urn slii[protected]
License no[protected]
Certificate no
Type individual
Business in information
Sbi life insurance company ltd
Agent id - biu290914lislisli108
Kindly delete my pan number in irda portal
Thank you
Regards
Awadh kishore saini
Mobile no - [protected]

A refund of rs.1252 had been processed on[protected] by amazon. The amount was supposed to be reflected in my account by[protected], but i haven't received my cash till now. The authorization code (Refund reference number) for the transaction is 634483. When i called sbi customer care, they say it is an issue with amazon. So, please ensure the refund of the amount to my account.

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

Two 1897. And refunds of rs.8999 was successfully processed on[protected] and[protected] respectively to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund yet.

I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action has been taken yet.

I confirmed with amazon and they had successfully processed the refund.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

16.12.17 ko refund initiated kr diya he sir amazone company ne
My refund reference number -999914

I send a money to my wife through internet banking using neft
Service. But while sending i missed one number of my friend account
And also money has been debited by showing transaction successful. Till
Now that money didnt reach my friend account and didnt came back to my
Account also. I enquire both the banks regarding this and also i call
To customer service center. They are telling they dont have any
Documents regarding this. Sbi account number [[protected]], transaction utr number sbin[[protected]] & date of transaction on 14 november my wifename sharda mund and ac. No. [protected] rong ac. No. [protected]so please solve my problem as soon as
Possible.
Thanks& regards,

An awkward amount of debit branch penalty rs 6900 for a recurring deposit ac no[protected] has been imposed. When i have followed up with them multiple times, they had informed that it was due to non-payment of monthly installment for aug 2016.

As per sbi guidelines, the penalty is rs.1.50 per rs.100 per month. Since my e-rd installment amount was rs.20, 000/- and one installment was unpaid since the 2nd month after opening of e-rd a/c which was opened with a tenure of 24 months, rs.300/- was calculated as penalty by the system per month for the period of 23 months and thus the total amount was rs.6900/-.

Now the point is, sbi is trying to tell me that i have not paid the installment of august 2016, but the actual case in, while setting up the standing instruction online, it allowed me to set it up at 2nd every month. It has not informed me that my account will have this huge amount of fine in it. It did not throw any error also.

My questions are :

If a person slips the deadline of paying a single installment (For me it is august 2016), will he need to wait for the payment of the penalty of a lump sum amount?

If there is any way to overcome the same, why this is not communicated to me?

Why sbi debited the penalty amount on account closure at once, and without any communication/warning messages?

I have continued the account for 12 months and the system should deduct fine for 12 months only. The logic they have furnished seems absurd to me. If they are not paying the interest for the full tenure, then there is no right to deduct the penalty for the full tenure as well.

I am sharing the link for the faq's of erd of sbi. I am surprised to see that sbi even deducts penalty for a closed account as well.

https://www.onlinesbi.com/sbijava/osbi_e-RD_faq.html

Thanks,
Jayita

Balance r 1891 b m. Branch manager not receive any complaint & any quire he said my responsibly r large or u can wait. Mere hisab se hum 7-8 official day wait hi kar rahe hai. Aur officer hi aisa misbehave karenge so kaise chalega? So! Hurry up yeh mere akele ki prob nahi hai. Mai lagbagh 1 -1/2 hr. Wait kar raha tha so baki customer ke sath bhi yeh log aisa hi behave hai. My ac no [protected] cash deposited 10000 on atm ganpati peth sangli but my ac