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State Bank of India [SBI] Complaints & Reviews

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P
pranab_khep07
from Aizawl, Mizoram
Jan 31, 2018
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Sir

With due respect i would like to let you know that i have a credit card of your bank vide no. [protected]. On 19.10.2017 three transactions took place from my card without my knowledge and wish. Although otp s has come to me and instantly transactions took place. I have neither shared otp s with anyone nor any phone calls came to me. The transaction amounts are rs 72, 990.00, rs 83, 990.00 and rs 8, 399.00. All the transactions were shown made at instamojo technologies.

I have registered a complaint in helpdesk and informed accordingly and also lodged a complaint through transaction dispute section of online sbicard. On 20.10.2017 representative of card has sent me a message that your transaction has not been claimed by merchant. I have replied and asked not to entertain the claim as i have not made those transactions. Till 21.10.2017 all these three transaction were showing in transactions under settlement but on 23.10.2017 the same were showing as settled transactions.

As i have already communicated properly how the transactions became settled. I have also lodged an fir in tezpur police station about the incident.

Now sbicard has informed me that all these transactions were made secured through otp so i have to pay the amount. The amount rs 8399.00 has also debited in my credit card account and rs 387.35 has been deducted on 27.01.2017 through auto debit from my saving bank account. Now i am in a very much mental depression and in mental agony. Please look into the matter very minutely

Thanking you.

P. J. Mazumdar
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    N
    from Bihpuriagaon, Assam
    Jan 31, 2018
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    Address: Nagaon, Assam, 782002

    I have lost my debit card on 30th december 2017. Immediately i have blocked the card through online banking and i have received the message as the card has been blocked successfully. But my issue is occurring while applying new request for debit card through online banking as well. It shows card has been already issued to customer. I am very much dissatisfied with the bank's service. I am facing lots of difficulties for non availability of my debit card. Kindly do the needful as soon as possible. Here i would also like to state that the card that has been lost was a new debit card activated just four days before it has lost. Please help me out.

    Name - nibedita das
    A/c - [protected]
    Contact no. [protected]
    Adress - nagaon, assam
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      shubhamsharma1988
      from Dharwad, Karnataka
      Jan 31, 2018
      Resolved
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      Address: 110032

      I am shubham sharma. I am a guilt-full owner of sbi credit card. When i apply for the card they told me that i can convert any purchase into emi but everytime when i do so they denied saying not eligible. Now my dues rise from 15k to 25k and going on. I am somehow making payment of minimum due which i can afford to pay. Now i am not able to pay this amount as well due to financial crises. I talked to sbi regarding the same and ask for closure of my card and divide total due into emi so that i can pay it. But they are not helping me on this. Can rbi help me in resolving this problem of mine. Please help.
      Mar 4, 2018
      Complaint marked as Resolved 
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Verified Support
      Feb 01, 2018
      State Bank of India [SBI] Customer Care's response
      Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 18314 in your mail to enable us to address your concern on priority.
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        R
        rinki.1989
        from Mumbai, Maharashtra
        Jan 31, 2018
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        Ppo no m/03817/2013, colonel somnath praharaj (Retd) pensioner id: [protected]l, am holding pension a/c at sbi, rly station br, barrackpore, wb. Since i was serving after retirement i was not getting da on pension. I have since finally retired wef 01 jan 2018. I have submitted all requisite documents to this effect to my bankers and cppc. Inspite of the same, requisite da on my pension has not been remitted for the month of jan2018.
        I kindly request the concerned authorities to take necessary action to remit the same at the earliest,
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          PRASHANTH VARLA
          from Kurnool, Andhra Pradesh
          Jan 31, 2018
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          Address: 516329

          Dear sir,

          I have an internet banking account and i do not have any transction rights. I have contacted the branch for granting the transaction rights. They told that all rights are allowed to my account. But when i tried from my side it says "you do not have any transaction rights". Can you please tell me what do i need to do to get the transaction rights enabled to my sbi account?

          Name : najalam ravi
          Account no :[protected]
          Branch : sbi idupulapaya

          Thanks,
          Nalajam ravi
          Dec 20, 2018
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            M
            Maheshp79
            from Chennai, Tamil Nadu
            Jan 31, 2018
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            Address: Latur, Maharashtra, 413515

            Hello sir,
            I have taken education loan from sbi in year 2014-15 for my pg course. As per government subsidy scheme i have applied for interest subsidy. Now when i check my status for interest subsidy, i received subsidy for year 2014-15 and 2015-16 but not for year of 2016-17. I would like to know, will i get subsidy for year 2016-17. I hereby attach my account details for your reference

            Bank name: state bank of india
            Loan account no:[protected]
            Email: [protected]@gmail.com
            Contact no : [protected]

            To avail this subsidy for year 2016-17, if any documents required let me know.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              A
              Abdul Razackk
              from Bengaluru, Karnataka
              Jan 31, 2018
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              Address: 560077
              Website: Sbi cmd

              My name is Mohammed Anwar my account no [protected] im living in Bangalore karanataka I went to Alpuzha Kerala i deposit 0n jan 07/01/2018 1000 Rs in cmd machine but I got struck the amount I have the receipt that cdm receipt number S5NE[protected]please help me I hope you people understand my problem please contact on this number [protected] thanks
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                M
                Md Ikbal
                from Bengaluru, Karnataka
                Jan 30, 2018
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                Address: 732202

                Dear sir/ma'am,

                A refund of 1798 rupees was successfully processed on 9 jan 2018 to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                I have contacted the state bank of india customer service and also the state bank of india branch with all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken.

                I have confirmed with amazon and they have successfully processed the refund.

                Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

                Refund reference number - 964113
                My account no is - [protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  H
                  himanshu rakhecha
                  from Jaipur, Rajasthan
                  Jan 30, 2018
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                  Address: 306304

                  Sir,
                  i want to lodge a complain against state bank of india, Raipur-marwar, Dist- pali Branch.
                  sir, the staff of my sbi branch have a very rude behavior. bank manager do not make any kind of discipline to bank employee.
                  they do not use their talking sense with respected customer . i was very depressed when i was in bank for my personal bank transaction. my NEFT form was rejected by the bank employee without any reason. they make partiality with customers.there are lack of staff in raipur marwar state bank of india branch. that's why we are getting many problems in our transaction.
                  sir we open our account in state bank of india for our facility not for suffering always.
                  please help us and give your kindness to us and take a needful action for such making respect of our valuable time and money.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    ajai_prakash
                    from Lucknow, Uttar Pradesh
                    Jan 30, 2018
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                    Website: sbicard.com

                    STATE BANK OF INDIA have issued credit card no.[protected] in my name (AJAY PRAKASH) and sent to me on 14th Jan 2018. I received calls from[protected] in my mobile no. [protected] on 30th Jan 2018 time between 11.40 am to 12.00 noon. Caller introduced himself as SBI card agent and asked Card details for verification and gift vouchers . I informed the details of card and unfortunately one otp. I got the message "Rs10000/- was spent on your SBI Card no. ending xx1142 at WWW YES BANK IN on 30 Jan18. Remaining credit limit Rs.140000.00" After this fraud, I blocked my credit card. Please register my complaint. Please do needful to reverse back my money and book the cheater. Ajay Prakash, Add.327 Eldeco Green .Gomti Nagar, Lucknow-226010 Mo. [protected] /[protected] E.Mail ajaiprakash.[protected]@gmail.com
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      R
                      Roopchand Dasari
                      from Bengaluru, Karnataka
                      Jan 30, 2018
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                      Address: Hyderabad, Andhra Pradesh, 500081

                      I've been receiving harassment calls continuously from SBI, The agent who called claims to be from SBI and denied mentioning his name. He states that he is calling from SBI kandhanchavadi branch chennai. I got about 30 calls from different numbers starting with +[protected]xx.

                      He denies to provide me enough information and states that he is calling for a CC amount recovery of one of my Cousin who is now in United States. He claims that my cousin has taken credit card in 2009 and didn't pay the outstanding amount. My number was given as a reference is what the SBI guy says.

                      I am not aware of any such reference and I was actually 17 years old when this credit card was given. I haven't received any confirmation call regarding this reference.

                      I've share the US number of my cousin and the executive keeps calling asking for other numbers. He keeps asking me to connect call to my Cousin.( I contact him through whatsApp and my mobile is not enabled with ISD calling). I've tried to explain the same to the executive and he doesn't listen to me. He keeps harassing me in an abusive manner and asks me to repay the amount.

                      He also called my work place(Not sure how they found out, they must have been stalking my facebook account) and disturbed my work.

                      I had to file a harassment complaint against this unnamed guy in Madhapur PS. This guy initially shared a number [protected](Murugan). When I try to call this number, each time a random guy answers the phone. They keep addressing themselves as watchman, executive and branch manager.

                      I have asked them to provide proofs that they are from SBI for which they denies and keeps asking female contacts of our family.

                      STATE BANK OF INDIA IS THE WORST BANK TO EVER EXIST.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        K
                        Kiran N Reddy
                        from Mudigere, Karnataka
                        Jan 30, 2018
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                        Address: Bangalore, Karnataka, 560064
                        Website: www.sbicard.com

                        I here by informing you that, myself Kiran N, from Bangalore. i have visited Big Bazaar on 23/12/17 at banaswadi branch bangalore, pin 560063.
                        The SBI credit card executive has requested me to provide few documents so that i can get credit card which provides various discounts and benefits with Big bazaar store. i agreed and accepted after knowing the terms and conditions and provided the required documents.
                        Till now the card has not reached me and unknowingly without my permission they are frequently collecting the documents more than 3times. when i track online status it shows it will be delivered soon to mailing adress.
                        Today without my permission they are applying new credit card and generating otp and asking for otp and saying something unrelated.
                        Please solve this issue as soon as possible and make me ease in this process.
                        Thank you,
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                          sumanmis
                          from Gola Gokarannath, Uttar Pradesh
                          Jan 30, 2018
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                          Address: Lakhimpur Kheri, Uttar Pradesh, 262802

                          [protected] Forwarded message[protected]
                          From: "suman mishra"
                          Date: 8 Jan 2018 13:09
                          Subject: .refund transaction failed amount...
                          To:
                          Cc:
                          Reminder.

                          my a/c [protected] suman kumar mishra electric bill payment by BBPS failed, but not refund amount .please refund amount 147/- . thanks.
                          31-Dec[protected]Dec-2017) TO TRANSFER
                          UPI/[protected]/[protected]@icici 147.00
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            S
                            Suresh kr Jha
                            from New Delhi, Delhi
                            Jan 30, 2018
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                            Address: 122001
                            Website: www.sbicard.com

                            Dear sir/madam,

                            This is with reference of SBI credit card bill vide no #B[protected] dated:[protected] reference SBI reference blocked card no #[protected]. I wish to share that the said incorrect charged [protected]@1776/- I have already been paid the all actual used bill amount. Thereafter they are
                            Sending incorrect bill to me in the every month. I sent email to the sbi card bank concern department: ([protected]@sbicard.com, [protected]@gov.in, [protected]@sbicard.com) in this regards for the reversal the said amount but i am not getting any response from the bank. I am great surprise i have
                            Again received bill for the month of January -2018 with LATE FeeRs-500+Tax-51, it is indicating
                            Of customer harassment and financial violence.
                            Therefore i request you to please see the my problem and advise.
                            If you need any clarification in this regards kindly contact to me.

                            With regards
                            Suresh jha
                            [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Feb 02, 2018
                            Updated by Suresh kr Jha
                            Dear Sir/Madam,

                            This is with reference to your email regarding sbi credit card no #[protected] reversal of amount Rs-1776/- i wish to share that issue are pending since long time, now it is requesting you to please resolve the same on before date of 07-02-18, you should aware that billing payment date is 08-02-18, if you do not resolve before the payment date, the late fee again charged in next billing cycle then i will have to again made a request for reversal, due to the reason the same dispute are coming from last long months, i think you will be able to understand better the situation and do the needful. for your kind information, several time before i talked with your nodal officer and customer care in this regards and he has insure that the same would be reverse on 01.02.2018 and reflect in your account, but now your are telling this for 09.02.18.

                            i hope that you do the needful.
                            if you need any clarifications in this regards you can contact me.

                            sent email to the below mail ids
                            [protected]@sbicard.com
                            [protected]@sbicard.com,
                            Corporate.[protected]@sbicard.com

                            Thanks & Regards
                            Suresh Jha
                            [protected]
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                              M
                              Mohit Mahay
                              from Bhawanigarh, Punjab
                              Jan 30, 2018
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                              Address: Shahid Bhagat Singh Nagar, Punjab, 144521
                              Website: [email protected]

                              Hi my name is mohit I have SBI credit cmy father was expired .and my updated mobile number was block .some times I was pay my bill within due amount I was received call from.recovery team they call my mother number and rude harrsament talk with her and ask me your fraud some think police arrest you but after that I was pay 15000 and total amount 39000 but I want to pay in installment but they again and again call me and asking me pay total amount immediately and they talk with me very rudely so plz take action immediately is my request recovery team call from Chandigarh office

                              Mohit Kumar
                              Balachaur
                              Mohit.[protected]@yahoo.in
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                neerajgupta074
                                from Nagaur, Rajasthan
                                Jan 30, 2018
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                                Address: Jaipur, Rajasthan, 302022

                                D/sir,

                                1. I recharge mobile no [protected] for Rs 399/- dt[protected] time eveing 08.02 by jio app

                                2 dedecut the balance and Reliance Jio txn # LU[protected]

                                3 BUT NOT recharge my mobile

                                my jio app use mobile no [protected]

                                This matter I call customer care Dt[protected] BUT NOT SATIFIED

                                I complain my bank. Bank information Your complaint [protected] has been attended to and closed after resolution as:: MERCHANT CONFIRMED TRANSACTION AS SUCCESSFUL.. So you resound my complaint

                                but not recevied my payment by bank or jio company

                                sbi account no [protected]

                                Thanks

                                NEERAJ GUPTA

                                MOBILE NO [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Feb 05, 2018
                                Updated by neerajgupta074
                                Respected sir,

                                1.my account no [protected] in sbi branch mahesh nagar jaipur

                                2.1. I recharge mobile no [protected] for Rs 399/- dt[protected] time eveing 08.02 by jio app and deduction balance this trs id Reliance Jio txn # LU[protected] and rechare my atm

                                3 but not received amount to party JIo who inform tome by email ( I have checked the records and I can confirm that we have not received the recharge request on this number- [protected] on the 22nd January 2018 as there are no transactions on that date.)

                                4 complain my bank. Bank information Your complaint [protected] has been attended to and closed after resolution as:: MERCHANT CONFIRMED TRANSACTION AS SUCCESSFUL.. So you resound my complaint

                                but not recevied my payment by bank or jio

                                Please check status and received my Amount

                                --
                                Neeraj Gupta

                                mobile no [protected]
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                                  N
                                  netala lohitha
                                  from Delhi, Delhi
                                  Jan 30, 2018
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                                  Address: 534201

                                  Hi. I have applied for Debit card. I got a message saying that it has been dispatched through speed post(No. EB[protected]IN). But when i tracked it again it said that it has returned back to Mumbai without having delivered due to insufficient address. Please try to send my card again to the given address.
                                  Or else please let me know some alternative way to get my ATM card back.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    sudheer tupakula
                                    from Bengaluru, Karnataka
                                    Jan 30, 2018
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                                    Address: Guntur, Andhra Pradesh, 522001

                                    Hi,

                                    I opened sbi jan dhan yojana account stating that there wont be any charges. It is fine in the starting. Now for almost all transaction beyond threshold of 5, for almost all transaction it seems they are charging some where around 17.70. I transferred rs1 to other sbi account through sbi mingle, even for re1/- they charged around 17.70 which is ridiculous. For profit making they are charging customers without their knowledge. Unless we checked in statement, we do not know why amount getting deducted. Please provide awareness at banks only 5 transactions in online or through atm at sbi branches. We are losing our hardearned money as financial inclusion charges. Please think about people in villages who are illiterates trust nastionalised banks like sbi and do transactions.

                                    If sbi banks do not place banners etc at the branches, some one will launch online campaign to close the accounts of sbi for sure.

                                    Name: adapala uma maheswari

                                    Account :[protected]

                                    I am sending attachment too to explain the cheating of sbi for rs1/- transaction also.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    fi service charge
                                    Sai Krishna Devanapalli's reply, Jul 21, 2020
                                    did u get any solution for this problem?
                                    fi service charge
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                                      I
                                      Indirabed
                                      from Calicut, Kerala
                                      Jan 30, 2018
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                                      Today morning (30/1/2018) tuesday, i stepped into sbi, ottapalam atm to withdraw money around 9.55 am. When i entered the amount it showed "transaction process". But after that it showed "transaction time d out". And i didn't get any money.
                                      I am not able to digest this sudden trap of my much hard earned money without serving my purpose.
                                      Mày i assume this wrong transaction occured due to some technical problem or due to any other problem in the bank.
                                      I am 100% sure that the cash has not come out from the machine as i was waiting there for sometime.

                                      I earnestly request the sbt officials to look into this matter immediately and help me out to get back my money.

                                      Thanking you,
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Jan 25, 2018
                                      ainuddin.ali's response
                                      Phone number change
                                      Please provided change my phone number . Why my sim is missing now I wanted to Internet banking using please change my contract number my request is one .
                                      I have a sbi account.its very old
                                      And i come for a new book.
                                      When i come the time is 11.20AM and when i go back 3.59PM and my work is not dun. Next day i come back again.and still waiting still mot dun.plz help me plz
                                      And its only not for me.everyone facing this problame.
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                                        Srinivasa Rao Nowduru
                                        from Bengaluru, Karnataka
                                        Jan 30, 2018
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                                        Address: Hyderabad, Andhra Pradesh, 500022

                                        I have sb acct in sbi, secretariat branch (Ifsc sbin0020077) bearing no [protected]. My hp gas consumer no 50798 at sri balaji gas company (Distributor no[protected], tadepalli, guntur district, andhra pradesh.
                                        My aadhaar no[protected] has been linked to both gas consumer no and bank acct no. But, the gas subsidy is being kept on hold. On a complaint to hpcl, i was informed that my aadhar no is not mapped to npci. On verification with the bank, i was informed that the aadhar no has been linked to acct no [protected], sbi (Ifsc sbin007315) and is inactive. If fact this bank acct was closed by me in sept 2017 and later the new account has been linked to my lpg and aadhaar. Therefore, please update the data in the npci and see that my lpg subsidy is credited to my sb acct no [protected].
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Jan 25, 2018
                                        chavann's response
                                        Nitin Chavan
                                        Not attending on mobile phone to take appointment.
                                        as SBI SHRIBAG Alibag is 110 kms away from Kurla Mumbai.

                                        three time went without appointment Mr. Sakpal not available and not lifting mobile phone.[protected].

                                        branch contact number is - lady lifting phone saying hello hello and tell wrong number.[protected].
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