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State Bank of India [SBI] Complaints & Reviews

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Updated: Jan 8, 2026
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State Bank of India [SBI] reviews & complaints page 616

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S
Shaik waseem Pasha
from Hyderabad, Telangana
Jan 4, 2018
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Address: 500023
Website: Miralam mandi

From
Shaik waseem pasha
Rahmath nagar, talab katya, charminar - 500023
Hyderabad

Sir,
Sub: requesting to update my registered mobile number

I have a sb account with your concerned bank. My account number is (Write full account number). I had given the mobile number xxxxxxxx57 when i opened the sb account here. Now i want to change this mobile number with my present number xxxxxxxx70 as i don't use my old mobile number registered here. As i face some difficulties to know my account debit/ credit, i request here you to update my mobile number with my new number in record.

Thanking you,

Yours truly,
[signature]
J. Ranjitham

Note: this letter format can be used for any other bank for changing / updating registered mobile number. Use your particulars in appropriate places to make this letter format more meaningful for your situation. Have any query? Comment below to let us know.
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    A
    Arif Khan Baba
    from Pune, Maharashtra
    Jan 4, 2018
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    Address: Jamnagar, Gujarat, 360510

    Namskar sir
    Sir mera account me mera signecher nhi he mene account 15.3.2007 me khola tha
    Mujhe daily next day next day come bolte he to please mera account regular karwao aur mene net banking ke liye bhi document diya he wo bhi nhi ho raha he all documents available he adharvcard pan card election card reason card
    Please my problem solved
    Thanks.
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      G
      Gopichandji
      Jan 3, 2018
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      Address: Ahmedabad, Gujarat, 380005

      My name is gopi chand. I am a pension account customer of your bank. I wish to transfer my account to my local branch in ahmedabad, (Gujarat). I have made several requests to transfer my account from your branch 50203 to branch 13758 through transferee bank as well as through email & by post; however, as of now none of my request has been looked after. I am an 83 years old senior citizen and feeling very helpless at this stage.
      Hereby, i am requesting you to please take action against the mentioned branch and help me with change my branch to motera, ahmedabad branch in gujarat. I have also attached here my aadhar card and state bank of india passbook as the proof of address.
      Please find below here more information you may need to confirm my account:
      Account name: shri gopi chand new branch code: 13758
      Account number: [protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        suparna5995
        from Ranchi, Jharkhand
        Jan 3, 2018
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        Address: 743395

        Date:

        To,
        The branch manager
        Bank name:state bank of india
        Location: krishnachandrapur

        Sub: transaction decline and account debited (Account no:[protected])

        Dear sir/madam,

        With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.

        Please find below the transaction details along with npci status also, transaction receipt attached with the letter.

        Kindly process the request and reverse the amount in my account against the same.

        Particulars
        Device code dig1312973
        Npci response code
        Rrn (Npci)
        Transaction date 03/01/2017
        Transaction time 12:37:08
        Transaction type (Cw/cd) cd
        Stan 275311
        Issuer bank bin rbl bank
        Issuer bank name state bank of india
        Aadhaar no [protected]
        Amount 2000
        Error/response code ds
        Remarks issuer is inoperative

        Thanks & regards,

        Yours faithfully
        Biswajit baidya

        Customer sign
        Customer name :biswajit baidya
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          N
          from Bhopal, Madhya Pradesh
          Jan 3, 2018
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          Address: Gwalior, Madhya Pradesh, 474001

          One fraud call came in the morning no[protected], asked for card no & after some time asked for otp also we gave him as he was saying he is calling from sbi. He fraudly dispatched 20, 000rs. From our account. So kindly help us. Account no - [protected], customer name - mrs. Chandrakanta agrawal, branch code-4088, city - phool bagh chouraha, gwalior. As i have blocked my card date[protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            V
            Vivek Rajah
            Jan 3, 2018
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            Address: 500016
            Website: retail.onlinesbi.com/nretail/login.htm

            Suddenly on the 2 jan 2018 i have received two sms stating that rs.57.50 has been deducted. I have logged into my account and verified that due to some reason there where two transactions with amount 57.50 (57.50+57.50=115) with description/narration as:

            1st transaction narration is: debit
            Mandate citi sbin[protected] 02-jul-2016

            2nd transaction narration is: debit
            Mandate hdfc sbin[protected] 22-jun-2016

            I have contacted the customer support a raised a ticket# [protected].
            https://cms.onlinesbi.com/CMS/Status.jsp

            Below is the explanation that i have received

            Complaint status/resolution : charges rs 57 for sorry for inconvicence, p recovered correctly as per exiting terms and conditions. The details of service charges are available in our official website under service charges and fees link.

            I have no clue what are these charges related to when i tried inquiring they asked me to visit the branch. My branch is hyderabad public school, hyderabad, telangana.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              R
              Rock Hard
              from Panaji, Goa
              Jan 3, 2018
              Resolved
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              Resolved

              pension is not credited

              Address: 411018

              Dear sir,
              My father is a pensioner and holding a pension account in sbi dumraon (Branch code 3027). All this while, every year, for submitting his life certificate he used to personally visit the branch in the month of november. This time, since he is under diagnosis in pune, i presented him physically in front of a sbi branch manager in pune. He tried to fill up the form online, but, due to some technical problem, he was not able...
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              S
              sheelu chavan
              from Coimbatore, Tamil Nadu
              Jan 3, 2018
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              Address: Bijapur, Karnataka, 586104

              State bank of india
              I am sheelu gemu chavan

              To,
              The chief branch manager
              State bank of india
              Main branch

              Dear sir

              A refund of 10, 936, 50/- rupees was successfully processed on 17 dec 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

              I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

              I have confirmed with amazon and they have successfully processed the refund and refund reference number is 431671

              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                A
                Ajay2344
                from Udaipur, Rajasthan
                Jan 3, 2018
                Resolved
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                Resolved

                Address: Udaipur, Rajasthan, 313001

                I want to say i have done irctc booking recently for journey. But issue is tht my money has been deducted but no tickets have booked. And no news about refund of this transaction. I had also concerned to irctc. But they told to contact ur banker. So
                Account details

                Name ajay sanmotra
                Account no. :- [protected]
                Branch katra

                Failed transaction id:-
                Date 19/12/2017
                Transaction id:[protected]

                Kindly resolve my issue. And refund my money as soon as possible. Plz sir plzzz
                Jan 4, 2018
                Complaint marked as Resolved 
                Thank to ConsumerComplaint Group.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  R
                  raji1951
                  from Guruvayur, Kerala
                  Jan 3, 2018
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                  Address: 600054

                  I registered a complaint on 1/1/18 regarding non receipt of my pension giving all the details. Subsequently i visited my home branch (4675 hvf branch) on 2/1/18. They confirmed me that i have signed my life certificate on 8/11/17. But they are unable to give any reason for not crediting my pension for december 2017.in the meanwhile i got an mail from sbi on 2/1/18 stating that my complaint has been attended and closed. I fail to understand how before solving my problem sbi has closed my complaint. I don’t know why sbi is treating its customers like this. I an 74 year old and cannot go the brank daily.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    A
                    ashok1951
                    from Haridwar, Uttarakhand
                    Jan 3, 2018
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                    Address: 208006

                    I checked my father's bank account which is in state bank of india ifsc : sbin0001781 and found that the subsidy which is initiated by my lpg service provider (Bhartia gas serive, govind nagar, kanpur). My father is deceased now and i was out of townsince then as i came back and checked everything and went to the bank, the branch manager is saying that account is not active as no withdrawn is done on this account for the last 2 years. We can not help you and there is no procedure for such cases. As you came today, you have to close this account as earliest. On the other hand, my lpg provider showed me that they had initiated the transfer from their end as the account is not active, it is not been credited. I am very upset as they both have denied to help me in this regard. Please help me where to go now? As you are the last hope for me. I can not afford any advocate at this time. Kindly help.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      swamynathand
                      from Chennai, Tamil Nadu
                      Jan 2, 2018
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                      Website: gmail.com

                      Dear sir, i am a army ex servicemen, i got the pension through sbi, sadar bazar, jhansi. (O1959). Life certificate has already been submitted through by register post and delivered on 17 nov 2016. But till date they are not release my pension and not give any replay. Last five days i given so many mail communication to the bank, but they not give any replay/sanction my pension. Please do the needful action sir.

                      Regards,
                      Jc-306306x
                      Ex - subedar
                      D swamynathan
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Jan 02, 2018
                      Updated by swamynathand
                      Dear Sir, I am a Army Ex Servicemen, I got the pension through SBI, Sadar Bazar, Jhansi. (o1959). Life certificate has already been submitted through By Register post and delivered on 17 Nov 2016. But till date they are not release my Pension and not give any replay.Last five days I given so many mail communication to the bank, but they not give any replay/sanction my pension . Please do the needful action Sir.

                      Regards,
                      JC-306306x
                      Ex- Subedar
                      D Swamynathan
                      Jan 02, 2018
                      Updated by swamynathand
                      Dear Sir, I am a Army Ex Servicemen, I got the pension through SBI, Sadar Bazar, Jhansi. (o1959). Life certificate has already been submitted through By Register post and delivered on 17 Nov 2016. But till date they are not release my Pension and not give any replay.Last five days I given so many mail communication to the bank, but they not give any replay/sanction my pension . Please do the needful action Sir.

                      Regards,
                      JC-306306x
                      Ex- Subedar
                      D Swamynathan
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                        A
                        Awadhkishor Saini
                        from Khatra, West Bengal
                        Jan 2, 2018
                        Resolved
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                        Resolved

                        Address: Patna, Bihar
                        Website: IRDA PORTAL

                        Respected sir,

                        My name is awadh kishore saini. I have joined sbi life insurance company limited as an agent 3 years back. I haven't doing any business for that company. My licence validity also expired. But my pan number (Bnups5302k) looked up in irda portal.

                        Applicant name awadh kishore saini
                        Father's name ram lagan bhagat
                        Date of birth - 25.11.1975
                        Urn slii[protected]
                        License no[protected]
                        Certificate no
                        Type individual
                        Business in information
                        Sbi life insurance company ltd
                        Agent id - biu290914lislisli108
                        Kindly delete my pan number in irda portal
                        Thank you
                        Regards
                        Awadh kishore saini
                        Mobile no - [protected]
                        Feb 11, 2018
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 09, 2018
                        State Bank of India [SBI] Customer Care's response
                        Dear Awadhkishor,

                        We have forwarded your concern to our team. Please allow us some time to get this checked and we'll get back to you with an update.

                        Thanks & Regards,
                        SBI Life Insurance - Customer Care
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                          R
                          rathivinay05
                          from Shimla, Himachal Pradesh
                          Jan 2, 2018
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                          Address: Sonipat, Haryana, 131001
                          Website: Amazon.in

                          A refund of rs.1252 had been processed on[protected] by amazon. The amount was supposed to be reflected in my account by[protected], but i haven't received my cash till now. The authorization code (Refund reference number) for the transaction is 634483. When i called sbi customer care, they say it is an issue with amazon. So, please ensure the refund of the amount to my account.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            M
                            Mohdazeem
                            from Agra, Uttar Pradesh
                            Jan 2, 2018
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                            Address: Amroha, Uttar Pradesh
                            Website: Amazone se refund aaya he sir

                            To,
                            The chief branch manager
                            State bank of india
                            Main branch

                            Subject: charge dispute "refund never processed"

                            Dear sir

                            Two 1897. And refunds of rs.8999 was successfully processed on[protected] and[protected] respectively to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund yet.

                            I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action has been taken yet.

                            I confirmed with amazon and they had successfully processed the refund.

                            Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

                            16.12.17 ko refund initiated kr diya he sir amazone company ne
                            My refund reference number -999914
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Jan 02, 2018
                            Updated by Mohdazeem
                            Sir amazone ne refund kr diya he my product ka balance kra he sir
                            Rs 8999
                            RRN. 999914
                            PLZ SIR MY HELP, ME
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                              9
                              9887611624 9887611624
                              from Shiggaon, Karnataka
                              Jan 2, 2018
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                              Address: Mysore, Karnataka
                              Website: [email protected]

                              I send a money to my wife through internet banking using neft
                              Service. But while sending i missed one number of my friend account
                              And also money has been debited by showing transaction successful. Till
                              Now that money didnt reach my friend account and didnt came back to my
                              Account also. I enquire both the banks regarding this and also i call
                              To customer service center. They are telling they dont have any
                              Documents regarding this. Sbi account number [[protected]], transaction utr number sbin[[protected]] & date of transaction on 14 november my wifename sharda mund and ac. No. [protected] rong ac. No. [protected]so please solve my problem as soon as
                              Possible.
                              Thanks& regards,
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Jan 02, 2018
                              Updated by 9887611624 9887611624
                              I send a money to my wife through Internet Banking using NEFT
                              service. But while sending i missed one number of my wife account
                              and also money has been debited by showing transaction successful.Till
                              now that money didnt reach my wife account and didnt came back to my
                              account also.I enquire both the banks regarding this and also i call
                              to customer service center.They are telling they dont have any
                              documents regarding this.SBI account number [[protected]], Transaction UTR number SBIN[[protected]] & date of transaction on 14 november amount 6000 MY WifeNAME SHARDA MUND and AC. No. [protected] RONG AC. NO. [protected]So please solve my problem as soon as
                              possible.
                              Thanks& Regards,
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                                Jayita Banerjee
                                from Kolkata, West Bengal
                                Jan 2, 2018
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                                awkward amount of debit branch penalty imposed for e-rd

                                Address: Kolkata, West Bengal, 700084

                                An awkward amount of debit branch penalty rs 6900 for a recurring deposit ac no[protected] has been imposed. When i have followed up with them multiple times, they had informed that it was due to non-payment of monthly installment for aug 2016.

                                As per sbi guidelines, the penalty is rs.1.50 per rs.100 per month. Since my e-rd installment amount was rs.20, 000/- and one installment was unpaid since the 2nd month after...
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                                F
                                friend_tejas8
                                from Sangli, Maharashtra
                                Jan 2, 2018
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                                Address: Sangli, Maharashtra, 416 416
                                Website: none

                                Balance r 1891 b m. Branch manager not receive any complaint & any quire he said my responsibly r large or u can wait. Mere hisab se hum 7-8 official day wait hi kar rahe hai. Aur officer hi aisa misbehave karenge so kaise chalega? So! Hurry up yeh mere akele ki prob nahi hai. Mai lagbagh 1 -1/2 hr. Wait kar raha tha so baki customer ke sath bhi yeh log aisa hi behave hai. My ac no [protected] cash deposited 10000 on atm ganpati peth sangli but my ac
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  V
                                  VinayManik
                                  from Delhi, Delhi
                                  Jan 2, 2018
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                                  Address: Mumbai City, Maharashtra, 400094

                                  Date (Value date) narration
                                  02-jan[protected]jan-2018)
                                  Narration
                                  Debit mandate hdfc sbin[protected] 23-jun-2016
                                  Debited amount
                                  57.50
                                  Sbi suddenly debited 57 rs on[protected] for some reason on[protected], which is almost two years old, plus the customer care i could not connect with them for getting clarity on this.
                                  I require an explanation why did sbi after 2 years deducted the amount and for what reason or else they have to refund my money
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Jan 02, 2018
                                  Updated by VinayManik
                                  A/c no: [protected]
                                  Transction amount- 10000. I had send money through bhim app and money was not credited to Beneficiary account and i lodge a complaint to bhim app for wrong transction but from 20 days they didn't get me a single response mail for status of this transction.
                                  My amount 12998₹ refunded by amazon in my account number [protected] through ref no. 525991 but amount is not received.
                                  Dear sir IAM SBi account a/c no.[protected] my name is . JAGADEESH VIL: MORIPIRALA mdl.rayaparthy. Dist.warangal Telangana i am in old cheque book please give new cheques
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                                    P
                                    Pradipkumar.hinge
                                    from Vasai-Virar, Maharashtra
                                    Jan 2, 2018
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                                    sbi - dom surcharge/tips/rate diff dtd

                                    After paying the electricity bill using classic debit card, i am charged rs 3.93 on the 40 rs payment. This was not a fuel station pos.

                                    Why the deduction of rs 3.93 on debit card payment without any intimation while doing transaction?

                                    Do you have a rule book?
                                    I have never experienced such deductions before.

                                    Ref : [protected]dom surcharge/tips/rate diff dtd...
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