Claimed

State Bank of India [SBI] Complaints & Reviews

1.4
Updated: Feb 23, 2026
Complaints 27953
Resolved
7397
Unresolved
20556
Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

State Bank of India [SBI] reviews & complaints page 616

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Z
zsbalari
from Duliagaon, Assam
Jan 4, 2018
Resolved
Report
Copy
Resolved

Jio recharge
Sir on dated 30 december i paid ₹ 499 for the jio recharge.
The transaction id has been given and payment ₹ 499 the amount has been deducted from my account. Sir i did i have contacted jio care and they asked to contact the bank (Bhim)

Tansaction id[protected]
As the money mean very much to me.
So kindly solve the issue, it would be very nice to you
Jan 4, 2018
Complaint marked as Resolved 
The money has been returned thnz.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shaik waseem Pasha
    from Hyderabad, Telangana
    Jan 4, 2018
    Report
    Copy

    Address: 500023
    Website: Miralam mandi

    From
    Shaik waseem pasha
    Rahmath nagar, talab katya, charminar - 500023
    Hyderabad

    Sir,
    Sub: requesting to update my registered mobile number

    I have a sb account with your concerned bank. My account number is (Write full account number). I had given the mobile number xxxxxxxx57 when i opened the sb account here. Now i want to change this mobile number with my present number xxxxxxxx70 as i don't use my old mobile number registered here. As i face some difficulties to know my account debit/ credit, i request here you to update my mobile number with my new number in record.

    Thanking you,

    Yours truly,
    [signature]
    J. Ranjitham

    Note: this letter format can be used for any other bank for changing / updating registered mobile number. Use your particulars in appropriate places to make this letter format more meaningful for your situation. Have any query? Comment below to let us know.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Arif Khan Baba
      from Pune, Maharashtra
      Jan 4, 2018
      Report
      Copy

      Address: Jamnagar, Gujarat, 360510

      Namskar sir
      Sir mera account me mera signecher nhi he mene account 15.3.2007 me khola tha
      Mujhe daily next day next day come bolte he to please mera account regular karwao aur mene net banking ke liye bhi document diya he wo bhi nhi ho raha he all documents available he adharvcard pan card election card reason card
      Please my problem solved
      Thanks.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gopichandji
        Jan 3, 2018
        Report
        Copy

        Address: Ahmedabad, Gujarat, 380005

        My name is gopi chand. I am a pension account customer of your bank. I wish to transfer my account to my local branch in ahmedabad, (Gujarat). I have made several requests to transfer my account from your branch 50203 to branch 13758 through transferee bank as well as through email & by post; however, as of now none of my request has been looked after. I am an 83 years old senior citizen and feeling very helpless at this stage.
        Hereby, i am requesting you to please take action against the mentioned branch and help me with change my branch to motera, ahmedabad branch in gujarat. I have also attached here my aadhar card and state bank of india passbook as the proof of address.
        Please find below here more information you may need to confirm my account:
        Account name: shri gopi chand new branch code: 13758
        Account number: [protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          suparna5995
          from Ranchi, Jharkhand
          Jan 3, 2018
          Report
          Copy

          Address: 743395

          Date:

          To,
          The branch manager
          Bank name:state bank of india
          Location: krishnachandrapur

          Sub: transaction decline and account debited (Account no:[protected])

          Dear sir/madam,

          With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.

          Please find below the transaction details along with npci status also, transaction receipt attached with the letter.

          Kindly process the request and reverse the amount in my account against the same.

          Particulars
          Device code dig1312973
          Npci response code
          Rrn (Npci)
          Transaction date 03/01/2017
          Transaction time 12:37:08
          Transaction type (Cw/cd) cd
          Stan 275311
          Issuer bank bin rbl bank
          Issuer bank name state bank of india
          Aadhaar no [protected]
          Amount 2000
          Error/response code ds
          Remarks issuer is inoperative

          Thanks & regards,

          Yours faithfully
          Biswajit baidya

          Customer sign
          Customer name :biswajit baidya
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            from Bhopal, Madhya Pradesh
            Jan 3, 2018
            Report
            Copy

            Address: Gwalior, Madhya Pradesh, 474001

            One fraud call came in the morning no[protected], asked for card no & after some time asked for otp also we gave him as he was saying he is calling from sbi. He fraudly dispatched 20, 000rs. From our account. So kindly help us. Account no - [protected], customer name - mrs. Chandrakanta agrawal, branch code-4088, city - phool bagh chouraha, gwalior. As i have blocked my card date[protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vivek Rajah
              Jan 3, 2018
              Report
              Copy

              Address: 500016
              Website: retail.onlinesbi.com/nretail/login.htm

              Suddenly on the 2 jan 2018 i have received two sms stating that rs.57.50 has been deducted. I have logged into my account and verified that due to some reason there where two transactions with amount 57.50 (57.50+57.50=115) with description/narration as:

              1st transaction narration is: debit
              Mandate citi sbin[protected] 02-jul-2016

              2nd transaction narration is: debit
              Mandate hdfc sbin[protected] 22-jun-2016

              I have contacted the customer support a raised a ticket# [protected].
              https://cms.onlinesbi.com/CMS/Status.jsp

              Below is the explanation that i have received

              Complaint status/resolution : charges rs 57 for sorry for inconvicence, p recovered correctly as per exiting terms and conditions. The details of service charges are available in our official website under service charges and fees link.

              I have no clue what are these charges related to when i tried inquiring they asked me to visit the branch. My branch is hyderabad public school, hyderabad, telangana.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rock Hard
                from Panaji, Goa
                Jan 3, 2018
                Resolved
                Report
                Copy
                Resolved

                pension is not credited

                Address: 411018

                Dear sir,
                My father is a pensioner and holding a pension account in sbi dumraon (Branch code 3027). All this while, every year, for submitting his life certificate he used to personally visit the branch in the month of november. This time, since he is under diagnosis in pune, i presented him physically in front of a sbi branch manager in pune. He tried to fill up the form online, but, due to some technical problem, he was not able...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                S
                sheelu chavan
                from Coimbatore, Tamil Nadu
                Jan 3, 2018
                Report
                Copy

                Address: Bijapur, Karnataka, 586104

                State bank of india
                I am sheelu gemu chavan

                To,
                The chief branch manager
                State bank of india
                Main branch

                Dear sir

                A refund of 10, 936, 50/- rupees was successfully processed on 17 dec 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                I have confirmed with amazon and they have successfully processed the refund and refund reference number is 431671

                Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Ajay2344
                  from Udaipur, Rajasthan
                  Jan 3, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Udaipur, Rajasthan, 313001

                  I want to say i have done irctc booking recently for journey. But issue is tht my money has been deducted but no tickets have booked. And no news about refund of this transaction. I had also concerned to irctc. But they told to contact ur banker. So
                  Account details

                  Name ajay sanmotra
                  Account no. :- [protected]
                  Branch katra

                  Failed transaction id:-
                  Date 19/12/2017
                  Transaction id:[protected]

                  Kindly resolve my issue. And refund my money as soon as possible. Plz sir plzzz
                  Jan 4, 2018
                  Complaint marked as Resolved 
                  Thank to ConsumerComplaint Group.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    raji1951
                    from Guruvayur, Kerala
                    Jan 3, 2018
                    Report
                    Copy

                    Address: 600054

                    I registered a complaint on 1/1/18 regarding non receipt of my pension giving all the details. Subsequently i visited my home branch (4675 hvf branch) on 2/1/18. They confirmed me that i have signed my life certificate on 8/11/17. But they are unable to give any reason for not crediting my pension for december 2017.in the meanwhile i got an mail from sbi on 2/1/18 stating that my complaint has been attended and closed. I fail to understand how before solving my problem sbi has closed my complaint. I don’t know why sbi is treating its customers like this. I an 74 year old and cannot go the brank daily.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ashok1951
                      from Haridwar, Uttarakhand
                      Jan 3, 2018
                      Report
                      Copy

                      Address: 208006

                      I checked my father's bank account which is in state bank of india ifsc : sbin0001781 and found that the subsidy which is initiated by my lpg service provider (Bhartia gas serive, govind nagar, kanpur). My father is deceased now and i was out of townsince then as i came back and checked everything and went to the bank, the branch manager is saying that account is not active as no withdrawn is done on this account for the last 2 years. We can not help you and there is no procedure for such cases. As you came today, you have to close this account as earliest. On the other hand, my lpg provider showed me that they had initiated the transfer from their end as the account is not active, it is not been credited. I am very upset as they both have denied to help me in this regard. Please help me where to go now? As you are the last hope for me. I can not afford any advocate at this time. Kindly help.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        swamynathand
                        from Chennai, Tamil Nadu
                        Jan 2, 2018
                        Report
                        Copy

                        Website: gmail.com

                        Dear sir, i am a army ex servicemen, i got the pension through sbi, sadar bazar, jhansi. (O1959). Life certificate has already been submitted through by register post and delivered on 17 nov 2016. But till date they are not release my pension and not give any replay. Last five days i given so many mail communication to the bank, but they not give any replay/sanction my pension. Please do the needful action sir.

                        Regards,
                        Jc-306306x
                        Ex - subedar
                        D swamynathan
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Jan 02, 2018
                        Updated by swamynathand
                        Dear Sir, I am a Army Ex Servicemen, I got the pension through SBI, Sadar Bazar, Jhansi. (o1959). Life certificate has already been submitted through By Register post and delivered on 17 Nov 2016. But till date they are not release my Pension and not give any replay.Last five days I given so many mail communication to the bank, but they not give any replay/sanction my pension . Please do the needful action Sir.

                        Regards,
                        JC-306306x
                        Ex- Subedar
                        D Swamynathan
                        Jan 02, 2018
                        Updated by swamynathand
                        Dear Sir, I am a Army Ex Servicemen, I got the pension through SBI, Sadar Bazar, Jhansi. (o1959). Life certificate has already been submitted through By Register post and delivered on 17 Nov 2016. But till date they are not release my Pension and not give any replay.Last five days I given so many mail communication to the bank, but they not give any replay/sanction my pension . Please do the needful action Sir.

                        Regards,
                        JC-306306x
                        Ex- Subedar
                        D Swamynathan
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Awadhkishor Saini
                          from Khatra, West Bengal
                          Jan 2, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Patna, Bihar
                          Website: IRDA PORTAL

                          Respected sir,

                          My name is awadh kishore saini. I have joined sbi life insurance company limited as an agent 3 years back. I haven't doing any business for that company. My licence validity also expired. But my pan number (Bnups5302k) looked up in irda portal.

                          Applicant name awadh kishore saini
                          Father's name ram lagan bhagat
                          Date of birth - 25.11.1975
                          Urn slii[protected]
                          License no[protected]
                          Certificate no
                          Type individual
                          Business in information
                          Sbi life insurance company ltd
                          Agent id - biu290914lislisli108
                          Kindly delete my pan number in irda portal
                          Thank you
                          Regards
                          Awadh kishore saini
                          Mobile no - [protected]
                          Feb 11, 2018
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 09, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear Awadhkishor,

                          We have forwarded your concern to our team. Please allow us some time to get this checked and we'll get back to you with an update.

                          Thanks & Regards,
                          SBI Life Insurance - Customer Care
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            rathivinay05
                            from Shimla, Himachal Pradesh
                            Jan 2, 2018
                            Report
                            Copy

                            Address: Sonipat, Haryana, 131001
                            Website: Amazon.in

                            A refund of rs.1252 had been processed on[protected] by amazon. The amount was supposed to be reflected in my account by[protected], but i haven't received my cash till now. The authorization code (Refund reference number) for the transaction is 634483. When i called sbi customer care, they say it is an issue with amazon. So, please ensure the refund of the amount to my account.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mohdazeem
                              from Agra, Uttar Pradesh
                              Jan 2, 2018
                              Report
                              Copy

                              Address: Amroha, Uttar Pradesh
                              Website: Amazone se refund aaya he sir

                              To,
                              The chief branch manager
                              State bank of india
                              Main branch

                              Subject: charge dispute "refund never processed"

                              Dear sir

                              Two 1897. And refunds of rs.8999 was successfully processed on[protected] and[protected] respectively to my account by amazon. This amount should have been credited to my sbi account by now, but i have not received the refund yet.

                              I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action has been taken yet.

                              I confirmed with amazon and they had successfully processed the refund.

                              Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

                              16.12.17 ko refund initiated kr diya he sir amazone company ne
                              My refund reference number -999914
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Jan 02, 2018
                              Updated by Mohdazeem
                              Sir amazone ne refund kr diya he my product ka balance kra he sir
                              Rs 8999
                              RRN. 999914
                              PLZ SIR MY HELP, ME
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                9
                                9887611624 9887611624
                                from Shiggaon, Karnataka
                                Jan 2, 2018
                                Report
                                Copy

                                Address: Mysore, Karnataka
                                Website: [email protected]

                                I send a money to my wife through internet banking using neft
                                Service. But while sending i missed one number of my friend account
                                And also money has been debited by showing transaction successful. Till
                                Now that money didnt reach my friend account and didnt came back to my
                                Account also. I enquire both the banks regarding this and also i call
                                To customer service center. They are telling they dont have any
                                Documents regarding this. Sbi account number [[protected]], transaction utr number sbin[[protected]] & date of transaction on 14 november my wifename sharda mund and ac. No. [protected] rong ac. No. [protected]so please solve my problem as soon as
                                Possible.
                                Thanks& regards,
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Jan 02, 2018
                                Updated by 9887611624 9887611624
                                I send a money to my wife through Internet Banking using NEFT
                                service. But while sending i missed one number of my wife account
                                and also money has been debited by showing transaction successful.Till
                                now that money didnt reach my wife account and didnt came back to my
                                account also.I enquire both the banks regarding this and also i call
                                to customer service center.They are telling they dont have any
                                documents regarding this.SBI account number [[protected]], Transaction UTR number SBIN[[protected]] & date of transaction on 14 november amount 6000 MY WifeNAME SHARDA MUND and AC. No. [protected] RONG AC. NO. [protected]So please solve my problem as soon as
                                possible.
                                Thanks& Regards,
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Jayita Banerjee
                                  from Kolkata, West Bengal
                                  Jan 2, 2018
                                  Report
                                  Copy

                                  awkward amount of debit branch penalty imposed for e-rd

                                  Address: Kolkata, West Bengal, 700084

                                  An awkward amount of debit branch penalty rs 6900 for a recurring deposit ac no[protected] has been imposed. When i have followed up with them multiple times, they had informed that it was due to non-payment of monthly installment for aug 2016.

                                  As per sbi guidelines, the penalty is rs.1.50 per rs.100 per month. Since my e-rd installment amount was rs.20, 000/- and one installment was unpaid since the 2nd month after...
                                  Helpful
                                  7 other people found this review helpful
                                  7 found this helpful
                                  1 Comment
                                  Report
                                  Copy
                                  F
                                  friend_tejas8
                                  from Sangli, Maharashtra
                                  Jan 2, 2018
                                  Report
                                  Copy

                                  Address: Sangli, Maharashtra, 416 416
                                  Website: none

                                  Balance r 1891 b m. Branch manager not receive any complaint & any quire he said my responsibly r large or u can wait. Mere hisab se hum 7-8 official day wait hi kar rahe hai. Aur officer hi aisa misbehave karenge so kaise chalega? So! Hurry up yeh mere akele ki prob nahi hai. Mai lagbagh 1 -1/2 hr. Wait kar raha tha so baki customer ke sath bhi yeh log aisa hi behave hai. My ac no [protected] cash deposited 10000 on atm ganpati peth sangli but my ac
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    VinayManik
                                    from Delhi, Delhi
                                    Jan 2, 2018
                                    Report
                                    Copy

                                    Address: Mumbai City, Maharashtra, 400094

                                    Date (Value date) narration
                                    02-jan[protected]jan-2018)
                                    Narration
                                    Debit mandate hdfc sbin[protected] 23-jun-2016
                                    Debited amount
                                    57.50
                                    Sbi suddenly debited 57 rs on[protected] for some reason on[protected], which is almost two years old, plus the customer care i could not connect with them for getting clarity on this.
                                    I require an explanation why did sbi after 2 years deducted the amount and for what reason or else they have to refund my money
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Jan 02, 2018
                                    Updated by VinayManik
                                    A/c no: [protected]
                                    Transction amount- 10000. I had send money through bhim app and money was not credited to Beneficiary account and i lodge a complaint to bhim app for wrong transction but from 20 days they didn't get me a single response mail for status of this transction.
                                    My amount 12998₹ refunded by amazon in my account number [protected] through ref no. 525991 but amount is not received.
                                    Dear sir IAM SBi account a/c no.[protected] my name is . JAGADEESH VIL: MORIPIRALA mdl.rayaparthy. Dist.warangal Telangana i am in old cheque book please give new cheques
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit