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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 617

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G
gazala16
from delhi, Delhi
Jan 1, 2018
Resolved
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Address: New Delhi, Delhi

I took loan from sbi dwarka sector 10, new delhi branch in august 2016 and paid entire loan in december 2017. My parents visited the branch to close the loan account and it was told to them that i need to email a closing application, which i did but the account is still open and i have been charged interest again. I paid the interest but this is illegal. I want the account to be closed as soon as possible and want all my money back that i paid after submitting the application.
Jan 9, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Asit Kumar Boral
    from Bansi, Uttar Pradesh
    Jan 1, 2018
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    Address: Lucknow, Uttar Pradesh, 226012
    Website: www.consumercomplaints.in

    I had opened srcitizen saving account 2004 on 4/2/2016 for rs.1500000.00 on4/2/2016 and a sum of rs 34875.00 was crediting to my saving bank account no.[protected] every quarter but regret to inform you that in the quarter ending dec 2017 a sum of rs 20444.00 was credited on 1st jan 2018. Why rs 10600.00 approximately was less credited to my saving bank account.
    Kindly look into the matter and credit rs 10600.00 immediately which was less credited.
    Matter most urgent
    Thanking you and waiting for immediate action.
    Yours
    Rekha boral
    Srcitizen account no.[protected]
    Saving bank a/c no[protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      Suresh kr Jha
      from New Delhi, Delhi
      Jan 1, 2018
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      Address: 122001
      Website: WWW.SBICARD.COM

      Dear sir/madam,

      This is with reference of sbi credit card bill vide no #[protected] dated :[protected] reference sbi blocked card no #[protected]. I wish to share that the said incorrect charged [protected]@7556/-
      I have already been paid the all actual used bill amount. Thereafter they are
      Sending incorrect bill to me in the every months. I sent email to the sbi card bank concern department : ([protected]@sbicard.com, [protected]@gov.in, [protected]@sbicard.com) in this regards for the reversal the said amount but i am not getting any response from the bank. I am great surprise i have
      Again received bill for the month of december -2017, which is indicating
      Of customer harassment. Therefore i request you to please see the my problem and advise.
      If you need any clarification in this regards kindly contact to me. As soon as possible.
      With regards
      Suresh jha
      [protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Jan 22, 2018
      Updated by Suresh kr Jha
      ear Sir/Madam,

      This is with reference to your Credit Card Bill as On 19.01.2018. i wish to share that you are again exceed charged LATE Fee Rs-500 + TAX = Rs. 551/- which is totally financial violence. however the matter is in under proceedings for reversal previously bill dispute amount. all the disputes transactions detail already shred to you and consumer help line desk. hereby i would like informed you that please reverse the said amount and remain the following amount. So that i will be able to pay of your balance amount if any dues. Otherwise i have no any option to go to the consumer legal desk. I hope the you will do the need full and close the my petition.
      If you need any clarifications in this regard you can contact me.

      With Regards
      Suresh Jha
      [protected]

      On Jan 16, 2018 4:55 PM, "gcw delhi" <global.[protected]@gmail.com> wrote:
      Dear Sir/ Madam

      I AM NOT GET ANY POSITIVE RESPOND FROM YOUR SIDE PLEASE SEE THE BELOW MAIL FOR YOUR REFERENCE.

      Please be inform you that when my card closed since 6 months before thereafter why charging as a card annual fee and late Payment Fee . which is totally financial violence, kindly reverse the below amount as you charged exceed Late fee and card annual fee and its Taxes. details as given below. then i will able to payment of balance dues otherwise i have no any option to go the consumer court.
      Date Particulars Exceed Debited
      4-11-15 FP FEE ON RS 21500.00(EXCL TAX 62.35) 430.00
      19-12-15 BT PROCESSING FEE (EXCL TAX 28.86) 199.00
      19-01-16 DEFERRED FIN CHARGES (EXCL TAX 14.38) 99.15
      19-01-16 FINANCE CHARGES (EXCL TAX 10.65) 73.42
      18-04-16 BT PROCESSING FEE (EXCL TAX 185.37) 1, 278.40
      19-04-16 TOTAL GST DEBIT FOR CURRENT STMT 210.99
      19-05-16 TOTAL GST DEBIT FOR CURRENT STMT 22.55
      19-06-16 FINANCE CHARGES (EXCL TAX 9.72) 64.81 64.81
      19-07-16 SERVICE TAX INCLUDING CESSES DR 235.41 235.41
      19-07-16 FINANCE CHARGES (EXCL TAX 218.55) 1, 456.98
      19-09-16 FP FEE ON RS 20000.00(EXCL TAX 60.00) 400.00
      11-01-17 FEE - LATE PAYMENT (EXCL TAX 75.00) 500.00
      14-03-17 FEE - LATE PAYMENT (EXCL TAX 75.00) 500.00
      19-03-17 FINANCE CHARGES (EXCL TAX 21.93) 146.19
      19-07-17 TOTAL CENTRAL TAX DB FOR CURR ST 19.71
      19-07-17 TOTAL CENTRAL TAX DB FOR CURR ST 19.71
      19-08-17 FIN CHARGE ON RETAIL 155.1 155.10
      11-09-17 FEE LATE PAYMENT (EXCL TAX 90) 500 500.00
      19-09-17 TOTAL CENTRAL TAX DB FOR CURR ST 60.16
      12-10-17 FEE-LATE PAYMENT 500 500.00
      19-10-17 ANNUAL FEE CHARGED 499 499.00
      19-10-17 FINANCE CHARGE ON RETAIL (EXCL TAX 30. 153.37
      19-10-17 TOTAL CENTRAL TAX DB FOR CURR ST 41.55
      19-10-17 TOTAL CENTRAL TAX DB FOR CURR ST 41.55
      11-11-17 FEE-LATE PAYMENT 500 500.00
      19-11-17 FIN CHARGE ON RETAIL 181.21 181.21
      19-11-17 TOTAL CENTRAL TAX DB FOR CURR ST 61.31
      19-11-17 TOTAL CENTRAL TAX DB FOR CURR ST 61.31
      12-12-17 FEE-LATE PAYMENT 500 500.00
      19-12-17 FIN CHARGE ON RETAIL ( EXCL TAX 90.00) 197.46
      19-12-17 TOTAL CENTRAL TAX DB FOR CURR ST 62.77
      19-12-17 TOTAL CENTRAL TAX DB FOR CURR ST 62.77
      TOTAL 9, 233.88
      if you need any clarification in this regards can contact me.

      With Regards
      Suresh Jha
      [protected]
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        T
        Tanveer Naik
        from Dharmsala, Himachal Pradesh
        Jan 1, 2018
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        Address: Ramban, Jammu and Kashmir, 01998

        Good evening sir,

        This is to inform you that a refund of rs 6998.00 was processed by amazon on tuesday, 19 december, 2017 but i'm unable to see these funds in my account.

        Refund reference number for the transaction is:770745

        I've visited sbi bank branch and contacted bank customer service to file charge dispute but they are denying to help me.

        Kindly look into the case and get it resolved at the earliest.

        Warmest regards,
        Tanveer ahmed naik
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          B
          Bonani
          from Shimoga, Karnataka
          Dec 31, 2017
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          Address: Dibrugarh, Assam

          I recharged my ola money by using the ola app with rs. 200 on 10th of december, 2017. On the first attempt my money was deducted from my account but recharge was unsuccessful. So i thought that the bank would credit my deducted amount and recharged 2nd time again with rs.200 which was successful. So, i waited for a few days expecting that sbi would credit my money back. But it didn't happen. So i talked to the customer care and the customer care executive told me that he could see both the transactions done on the same day to the same merchant and register my complaint. After a few days, i got a message that my complaint was resolved as the transaction was successful. But to my surprise they told about the 2nd transaction which was already successful and i knew and informed them about that. So i called the customer care twice and both the times, they told me that my 1st transaction's record was not there so they won't return the money. But i have the record in my net banking. So i told them to provide me their mail id so that i could send the details to them. But they said they couldn't do it. I am very disappointed with the service of sbi.
          My sbi account no. Is [protected] and branch is dibrugarh university, dibrugarh, assam and the money transfer no. Which they say doesn't exist is [protected]igacnddxz9. I am attaching herewith the the screenshots of the teansaction details as proof.
          +2 photos
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            K
            kalyanvarshini
            from Hyderabad, Telangana
            Dec 31, 2017
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            Address: Hyderabad, Andhra Pradesh, 500003

            Sub: incomplete cif number.
            Dear sir/madam,
            I have an account in sbi secunderabad mg road, in which it has been taken when i was in job. The account has been transferred but the cif no has not been changed. My online transaction like aadhar card & pan card was not added to my a/c. But here i got a problem that my cif no has not been changed. So i cannot travel these many times here and there. This shows the irresponsibility of the people working over there. My work is getting disturbed because of this matter. Plz acknowledge this matter. I request you transfer my cif no as well as change so that i can get my stuck money back in my account and complete my work...
            Waiting for your reply..
            Thanking you sir/madam,
            Regards,

            A. Kalyan kumar

            Here are the details of my account:
            Account number : [protected]
            Branch : m. G. Road, secunderabad
            Cif no. : : [protected]
            Ifs code : sbin0003032
            Micr code : [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Dec 31, 2017
            Updated by kalyanvarshini
            Sub: Incomplete CIF Number.
            Dear Sir/Madam,
            I have an account in SBI Secunderabad MG road, in which it has been taken when I was in job. The account has been transferred but the CIF No has not been changed. My online transaction like Aadhar card & Pan card was not added to my A/c. But here I got a problem that my CIF no has not been changed. So I cannot travel these many times here and there. This shows the irresponsibility of the people working over there. My work is getting disturbed because of this matter.Plz acknowledge this matter. I request you transfer my CIF no as well as change so that I can get my stuck money back in my account and complete my work...
            Waiting for your reply..
            Thanking You sir/madam,
            Regards,

            A.KALYAN KUMAR

            Here are the details of my account:
            Account Number : [protected]
            Branch : M.G. ROAD, SECUNDERABAD
            CIF No. : : [protected]
            IFS Code : SBIN0003032
            MICR Code :[protected]
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              P
              preethi87
              Dec 30, 2017
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              Address: Thiruvananthapuram, Kerala, 695003
              Website: www.sbi.co.in

              My debit card was not working at any of the atm machines and hence i had visited the sbi jawahar nagar barnch on 19th november 2017 for a resoltion. The branch manager told me that the debit card had expired and as advised i had submitted the request for replacement debit card, in which it was mentioned that i require visa debit card having international transaction facility enabled.

              The card was not provided even after 10days and hence i had to revisit the sbi branch again on 30th november 2017. On enquiring the status of replacement card request, the single window operator told me that the request got cancelled. He didn't give me any proper reason and asked me to submit another request for replacement card.

              Within 10days, a replacement card was received via post which had spelled my name incorrectly. Frustrated with the low rating service, i had to submit a complaint against this irresponsible attitude of the single window operator.

              In response to my complaint number: [protected], i had recieved a rupay debit card via postal service which mentioned that it is valid only in india.
              This debit card does not serve my purpose and hence is of no use to me. It is very disappointing to see the negligence shown towards processing the customer's requests. Hence i had submitted another complaint under reference [protected]. But there has been no resolution provided fo this complaint.

              I have not been able to do any transactions via atm for about 3months now.

              I want the bank to issue me new replacement visa international debit card with the correct details at the earliest without making me visit the bank bank again.

              Thanks and regards,
              Preethi
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                P
                piyushpatel1982
                from Ahmedabad, Gujarat
                Dec 30, 2017
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                Address: Ahmedabad, Gujarat, 382330

                Dear sir/madam

                I am piyush patel customer of your bank sbi naroda industrial estate ifsc sbin0001045 from 6 to 7 years.
                I have a account no [protected] & my reg. Mobile no is [protected].
                At date 29.12.2017 my account has debited inr 295.00 and 590 rs in a day 2 times. Transferred to investment intermedi. Kindly give me explanation about this why my balance has been dedit.

                Thanku
                Regards,

                Piyush patel
                +1 photos
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                  U
                  uttamnikam
                  from Umarkhed, Maharashtra
                  Dec 30, 2017
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                  Sir, i am new user of credit card. I have not any credit card before this.
                  I have just received new sbi credit card first time.
                  I have registered my credit card online.
                  But it is blocked. So i have not done any transantion.

                  My name - uttam rangnath nikam
                  Plt 54/2 meera nagar, old prakasha road, shahada dist. Nandurbar

                  My credit card appl. No.[protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Jan 01, 2018
                  Updated by uttamnikam
                  My name is Uttam Rangnath Nikam
                  PLT 54/2 Meera Nagar, Old prakasha Road, Shahada Dist.Nandurbar

                  I am new user of credit card. I have tried fifth time to register new Credit card. Finally it registered. But Now this card is blocked for security reasons.

                  My credit card Appliction No. is[protected]
                  & Mobili No. [protected]
                  My SBI Bank Branch is Shahada Dist.Nandurbar
                  Branch code No.0480

                  Pl. unblock my credit card.
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                    rinki2002
                    from Dhanbad, Jharkhand
                    Dec 30, 2017
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                    Address: New Delhi, Delhi
                    Website: sbi

                    Dear sir
                    I have applied for internate banking for my account in my branch on dated 26.12.17 and they have given me a temprory user id & password but when i am trying to login first time it is showing invalid user id /password.
                    After that i am visiting daily to the branch and they are saying try next day and now i have become tired from this process they are not doing any thing for my problem so kindly help me, my branch code is sbin0001604 its very urgent for me
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dec 31, 2017
                    Updated by rinki2002
                    Dear sir
                    my name is SITARAM MAHTO. I am a customer of State Bank of India which contains IFSC CODE SBIN0003147. my account no is [protected]. This account is joint account with my wife PRABHA DEVI.
                    In this account my mobile no [protected] is registered and this mobile no has become closed so i want to changed my mobile no.
                    For this i have visited my branch many times and the officer of branch says that change through ATM . I have tried many times from ATM but my mobile has not changed and branch is not responding for this
                    so it is my pleasure request to change my new mobile no [protected]
                    For this i shall always be grateful to SBI
                    Dear sir
                    still i am facing same problem kindly do the needful
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                      A
                      Ahmadul Haq
                      from Kanpur, Uttar Pradesh
                      Dec 30, 2017
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                      Address: Hardoi, Uttar Pradesh

                      My name is ahmadul haq i am a customerer of sandila industrial complex sandila. I have submitted aadhar seeding on one and half month ago. But i am not receiving message as my aadhar seeding status is inactive.
                      I even tried it twice using atm issuing but the status is the same.
                      I even tried it mobile number ragistered but same result sir.
                      My mobile number is [protected].
                      Kindly solve this problem immediately sir.
                      My details are :_
                      Name: ahmadul haq
                      Branch: sandila industrial complex sandila
                      Ifsc:
                      Aadhar;[protected]
                      A/c: [protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        E
                        EZNITE JOHN
                        from Gwalior, Madhya Pradesh
                        Dec 30, 2017
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                        Address: Neemuch, Madhya Pradesh, 458442
                        Website: www.aai.aero

                        1. I have made payment for air authority of india of rs.1017 from state bank internet banking. Transaction ref no igacpsdge0 for rs.1017.7 on 27-dec-17 22:34

                        2. I have made payment for air authority of india of rs.1017 from state bank internet banking. Your transaction ref no igacqbblx3 for rs.1017.7 on 30-dec-17 10:08

                        Payment deducted from account but my application havent submitted.

                        Acc no. - [protected]
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                          J
                          jagjit singh Arora
                          Dec 30, 2017
                          Resolved
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                          Resolved

                          On 26/12/2017 a dish tv recharge from mobile sbi app for vc no. [protected] was done of rs 1506/ money was deducted from account but recharge failed. Dish tv did not receive the money.. Transaction id was 17360ap646312. Money is not refunded till now. I had complained at customer service ticket no [protected]. They said it cannot be resolved due to unavoidable reasons.
                          Dec 30, 2017
                          Complaint marked as Resolved 
                          I approached my branch and gave them all information they agreed to look into it and money is returned back now.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Dear Jagjit Singh Arora,

                          Hope you are doing good.

                          We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                          Regards,
                          Online Team
                          DishTV
                          Dear Jagjit Singh Arora,

                          Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

                          Regards,
                          Online Team
                          DishTV
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                            jn_kachari
                            from Ahmedabad, Gujarat
                            Dec 30, 2017
                            Resolved
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                            Resolved

                            Address: 785685
                            Website: http// cms.onlinesbi.com/CMS

                            Sir, i had registered a complain regarding unable to received cash withdral rs.7800 from atm, feederal bank, chandkheda branch, ahmedabad on 30th nov 2019 with my sbi prepaid card no [protected]. My complaint ticket no is [protected]. I have not got any positive respose from the concern section till date. May kindly do needfull fir revert the same amount to my prepaid card. Regards - jaganath kachari e-mail [protected]@yahoo.com. Mobile [protected]
                            Dec 31, 2017
                            Complaint marked as Resolved 
                            May pl.close the complaint as already have resolved the solution.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Dec 30, 2017
                            Updated by jn_kachari
                            pl. provide complain doc. no
                            Dec 31, 2017
                            Updated by jn_kachari
                            May pl. close the the complain as already have resolved the solution successfully.
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                              Ajay2344
                              from Udaipur, Rajasthan
                              Dec 30, 2017
                              Resolved
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                              Resolved

                              Address: 182301
                              Website: SBI helpline delhi

                              I want to say i have done 5 irctc booking recently for various journey. But issue is tht my money has been deducted but no tickets have booked. And no news about refund of these transactions. I had also concerned to irctc
                              Account no. :- [protected]
                              Branch katra

                              Failed transaction id:-
                              Date 19/12/2017
                              Transaction id:[protected]
                              Date 22/12/2017
                              Transaction id:[protected]
                              Date 22/12/2017
                              Transaction id:[protected]
                              Date 28/12/2017
                              Transaction id:[protected]
                              Date 23/12/2017
                              Transaction id:[protected]

                              Kindly resolve my issue. And refund my money as soon as possible. Plz sir plzzz
                              +2 photos
                              Jan 4, 2018
                              Complaint marked as Resolved 
                              Thank u sir.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                S
                                Sushovan Das
                                from Kolkata, West Bengal
                                Dec 30, 2017
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                                Address: Kolkata, West Bengal, 700084
                                Website: www.sbi.co.in

                                On 27.12.17 at early morning a missing transaction had committed on my sb a/c no.[protected], vide sbi debit card no.5142 (Last 4 digits) for purchasing a pair of shoe from amazon.com, but thee said transaction was failed somehow it was declined by any reason and the amount of rs.749/- got deducted wrongly from my said sb account. But its very pathetic since then when i call to sbi customer care they are unwilling to register any complaint regarding this issue or fail to provide any such solution in this matter as yet. The representatives are just escalating me anyway. Kindly look into this matter and take necessary action, sir.
                                +1 photos
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                                  Gopu gopu
                                  from Lala, Assam
                                  Dec 29, 2017
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                                  Address: 811302

                                  A refund of 12998 rupees was successfully processed on 19 november 2017 by amazon through ref no 525991 but amount is not credited to my account till now
                                  I have called the state bank of india costmer care service and also complain to home branch manager but nobody has replied or resolved the problem and no action is being.
                                  I am confirmed with amazon and they have successfully processed successfully the refund kindly go through the charge dispute emails locate the pending refund and follow the path bank.
                                  Your faithfully
                                  Gautam kumar
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Vivek Chavda
                                    from Ahmedabad, Gujarat
                                    Dec 29, 2017
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                                    Address: 380061
                                    Website: onlinesbi.com

                                    I have make online transaction of rs.300 on dt[protected] when i have rs.6000 balance (Clear balance rs.6000) in my sbi account but transaction fail. I have try it six time on same day but all time transaction fail. After this day dt[protected] i have check my online bank statment. The statment of dt[protected] show that "to transfer insuf bal pos decline charge-121217 total charge was 141.6 rupees." i have allready 6000 rupees in my sbi account on dt[protected] but still my online transaction of rs.300 fail due to insufficient balance. I can't understand what charges was it. I have complain online "https://cms.onlinesbi.com/CMS" but after 7 day there was a message in my mobile that "your complaint [protected] has been attended to and closed after resolution as : please raise your cms complaint in correct category i. E. Atm related..." after two day i have visit my sbi branch (Ghatlodia, ahmedabad), the manager tell me that the bank is right and that is your fault. You have make transaction of rs.300 before you have rs.6000 balance. That meance you have make transaction of rs.300 when you have insufficience balance. You have to go to customer care. We can't do anything.
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                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      प्रदीप समाधिया
                                      from Jhansi, Uttar Pradesh
                                      Dec 29, 2017
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                                      Address: Jhansi, Uttar Pradesh, 284002

                                      An account payee cheque dated 27/12/2017 amount rs.44, 000 was given by me to m/s a. K. Mode sale pvt. Ltd for payment. This was presented by the party in manik chowk branch, jhansi counter no.2 on 27/12/2017 for transfer. But the lady clerk on duty refused to accept my cheque. Railway station branch jhansi, where my account is existing, did also not accept the cheque. On enquiry mr. Rehani, branch manager informed that my account was blocked for adhaar details. He had also shown me on screen status, that was showing all kyc documents ok except adhaar details. It as also showing like remark "collect later" or something like that. That means the transaction could be made at that time. Thus the reason of refusing my cheque by sbi is not clear to me. I am writting to honourable fm because by this irresponsible act sbi i. E. Manik chowk branch, jhansi and railway station branch, jhansi, and above all, the top management of state bank of india has caused
                                      Inconvenience to me. I am a retired railway officer, a senior citizen and an old customer of the bank. I had to run from here to there for no fault of mine and also no any deficiency in my account. Kindly take an exemplary action against defaulters and also kindly save others from such hardship.
                                      Thanks.
                                      Pradeep kumar samadhiya
                                      96, ganesh madia, jhansi
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Sajan Chhipa
                                        from Pune, Maharashtra
                                        Dec 29, 2017
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                                        Address: 312205

                                        Dear sir/mam,

                                        Today my mother went to sbi bank to deposit money to account and waited for 1 hour in long queue. After long time number came for deposit and due to account not linked with aadhar number the cashier shouted on my mother and behaved very rudely and said insulted words to my mother. My mother was very upset when she came back to home and was feeling insult. I noticed this many times with sbi employees and behave like they are very educated.

                                        I am very hearted by bank cashier behaviour, they should respect of customers. They think they are government employee and no one above them.

                                        Please tack action against this type of employees, otherwise people have to move for another bank.

                                        Bank: sbi, akola, chittorgarh (Rajasthan), pin:312205
                                        Date: 29/12/2017
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Jan 04, 2018
                                        Updated by Sajan Chhipa
                                        Still waiting for response...
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