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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 617

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J
jagjit singh Arora
Dec 30, 2017
Resolved
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Resolved

On 26/12/2017 a dish tv recharge from mobile sbi app for vc no. [protected] was done of rs 1506/ money was deducted from account but recharge failed. Dish tv did not receive the money.. Transaction id was 17360ap646312. Money is not refunded till now. I had complained at customer service ticket no [protected]. They said it cannot be resolved due to unavoidable reasons.
Dec 30, 2017
Complaint marked as Resolved 
I approached my branch and gave them all information they agreed to look into it and money is returned back now.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Dear Jagjit Singh Arora,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Dear Jagjit Singh Arora,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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    J
    jn_kachari
    from Ahmedabad, Gujarat
    Dec 30, 2017
    Resolved
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    Address: 785685
    Website: http// cms.onlinesbi.com/CMS

    Sir, i had registered a complain regarding unable to received cash withdral rs.7800 from atm, feederal bank, chandkheda branch, ahmedabad on 30th nov 2019 with my sbi prepaid card no [protected]. My complaint ticket no is [protected]. I have not got any positive respose from the concern section till date. May kindly do needfull fir revert the same amount to my prepaid card. Regards - jaganath kachari e-mail [protected]@yahoo.com. Mobile [protected]
    Dec 31, 2017
    Complaint marked as Resolved 
    May pl.close the complaint as already have resolved the solution.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Dec 30, 2017
    Updated by jn_kachari
    pl. provide complain doc. no
    Dec 31, 2017
    Updated by jn_kachari
    May pl. close the the complain as already have resolved the solution successfully.
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      A
      Ajay2344
      from Udaipur, Rajasthan
      Dec 30, 2017
      Resolved
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      Resolved

      Address: 182301
      Website: SBI helpline delhi

      I want to say i have done 5 irctc booking recently for various journey. But issue is tht my money has been deducted but no tickets have booked. And no news about refund of these transactions. I had also concerned to irctc
      Account no. :- [protected]
      Branch katra

      Failed transaction id:-
      Date 19/12/2017
      Transaction id:[protected]
      Date 22/12/2017
      Transaction id:[protected]
      Date 22/12/2017
      Transaction id:[protected]
      Date 28/12/2017
      Transaction id:[protected]
      Date 23/12/2017
      Transaction id:[protected]

      Kindly resolve my issue. And refund my money as soon as possible. Plz sir plzzz
      +2 photos
      Jan 4, 2018
      Complaint marked as Resolved 
      Thank u sir.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        Sushovan Das
        from Kolkata, West Bengal
        Dec 30, 2017
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        Address: Kolkata, West Bengal, 700084
        Website: www.sbi.co.in

        On 27.12.17 at early morning a missing transaction had committed on my sb a/c no.[protected], vide sbi debit card no.5142 (Last 4 digits) for purchasing a pair of shoe from amazon.com, but thee said transaction was failed somehow it was declined by any reason and the amount of rs.749/- got deducted wrongly from my said sb account. But its very pathetic since then when i call to sbi customer care they are unwilling to register any complaint regarding this issue or fail to provide any such solution in this matter as yet. The representatives are just escalating me anyway. Kindly look into this matter and take necessary action, sir.
        +1 photos
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          G
          Gopu gopu
          from Lala, Assam
          Dec 29, 2017
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          Address: 811302

          A refund of 12998 rupees was successfully processed on 19 november 2017 by amazon through ref no 525991 but amount is not credited to my account till now
          I have called the state bank of india costmer care service and also complain to home branch manager but nobody has replied or resolved the problem and no action is being.
          I am confirmed with amazon and they have successfully processed successfully the refund kindly go through the charge dispute emails locate the pending refund and follow the path bank.
          Your faithfully
          Gautam kumar
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            V
            Vivek Chavda
            from Ahmedabad, Gujarat
            Dec 29, 2017
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            Address: 380061
            Website: onlinesbi.com

            I have make online transaction of rs.300 on dt[protected] when i have rs.6000 balance (Clear balance rs.6000) in my sbi account but transaction fail. I have try it six time on same day but all time transaction fail. After this day dt[protected] i have check my online bank statment. The statment of dt[protected] show that "to transfer insuf bal pos decline charge-121217 total charge was 141.6 rupees." i have allready 6000 rupees in my sbi account on dt[protected] but still my online transaction of rs.300 fail due to insufficient balance. I can't understand what charges was it. I have complain online "https://cms.onlinesbi.com/CMS" but after 7 day there was a message in my mobile that "your complaint [protected] has been attended to and closed after resolution as : please raise your cms complaint in correct category i. E. Atm related..." after two day i have visit my sbi branch (Ghatlodia, ahmedabad), the manager tell me that the bank is right and that is your fault. You have make transaction of rs.300 before you have rs.6000 balance. That meance you have make transaction of rs.300 when you have insufficience balance. You have to go to customer care. We can't do anything.
            +4 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              प्रदीप समाधिया
              from Jhansi, Uttar Pradesh
              Dec 29, 2017
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              Address: Jhansi, Uttar Pradesh, 284002

              An account payee cheque dated 27/12/2017 amount rs.44, 000 was given by me to m/s a. K. Mode sale pvt. Ltd for payment. This was presented by the party in manik chowk branch, jhansi counter no.2 on 27/12/2017 for transfer. But the lady clerk on duty refused to accept my cheque. Railway station branch jhansi, where my account is existing, did also not accept the cheque. On enquiry mr. Rehani, branch manager informed that my account was blocked for adhaar details. He had also shown me on screen status, that was showing all kyc documents ok except adhaar details. It as also showing like remark "collect later" or something like that. That means the transaction could be made at that time. Thus the reason of refusing my cheque by sbi is not clear to me. I am writting to honourable fm because by this irresponsible act sbi i. E. Manik chowk branch, jhansi and railway station branch, jhansi, and above all, the top management of state bank of india has caused
              Inconvenience to me. I am a retired railway officer, a senior citizen and an old customer of the bank. I had to run from here to there for no fault of mine and also no any deficiency in my account. Kindly take an exemplary action against defaulters and also kindly save others from such hardship.
              Thanks.
              Pradeep kumar samadhiya
              96, ganesh madia, jhansi
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                Sajan Chhipa
                from Pune, Maharashtra
                Dec 29, 2017
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                Address: 312205

                Dear sir/mam,

                Today my mother went to sbi bank to deposit money to account and waited for 1 hour in long queue. After long time number came for deposit and due to account not linked with aadhar number the cashier shouted on my mother and behaved very rudely and said insulted words to my mother. My mother was very upset when she came back to home and was feeling insult. I noticed this many times with sbi employees and behave like they are very educated.

                I am very hearted by bank cashier behaviour, they should respect of customers. They think they are government employee and no one above them.

                Please tack action against this type of employees, otherwise people have to move for another bank.

                Bank: sbi, akola, chittorgarh (Rajasthan), pin:312205
                Date: 29/12/2017
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Jan 04, 2018
                Updated by Sajan Chhipa
                Still waiting for response...
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                  S
                  surya00007
                  from Anjar, Gujarat
                  Dec 29, 2017
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                  Address: Ahmedabad, Gujarat

                  Sir,
                  i have an account with sbi bank and i have given my aadhar card copy to bank and bank saying that your aadhar has linked by us but problem is that your validation of the adhar card is pending from npci server please sir take action immediately it is very necessary for my ug scholarship. Please sir do it quick. It is very necessary for scholarship.
                  below is bank detail.
                  A/C no:-[protected](SBI BANK)
                  BRANCH CODE:-3044
                  IFCS :-SBIN003044
                  AADHAR :[protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    sjwadher
                    from Delhi, Delhi
                    Dec 29, 2017
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                    Address: 431606

                    Dear sir,
                    Yesterday, 28.12.2017 i got a fake call and mentioned to be an employee of sbi and he will arrange to unlock and link my debit card with aadhar card. He wanted to reconfirm the existing debit card number and fortunately shared.
                    I later got message from sbi
                    "thank you for using your sbi debit card 606xx2657 for a purchase worth rs3000.0 on pos sbibuddy at sbibuddy txn# lu[protected]

                    Please stop above payment and help me in this matter.

                    My contact number is [protected].

                    Dr. S. J. Wadher,
                    Professor and head of department quality assurance,
                    School of pharmacy,
                    Swami ramanand teerth marathwada university,
                    Nanded, india.
                    Contact no: - +91-[protected]
                    E-mail: [protected]@rediffmail.com
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      M
                      Manish098
                      from Jaitaran, Rajasthan
                      Dec 29, 2017
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                      The chief branch manager
                      State bank of india
                      Main branch

                      Subject: charge dispute "refund never processed"

                      Dear sir

                      A refund of 3799 rupees was successfully processed on 4th december 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                      I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                      I have confirmed with amazon and they have successfully processed the refund

                      Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                      The refund credit was supposed to reflect in my account till 8th december but no refund has been processed till now. The branch's manager is not helping and instead he is telling us we don't know anything about this we can't help you.. And when i call bank's customer care they tell me to visit branch and i have visited branch for more than 4 times and no help has been provided till yet
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Jago Grahak Jago (Online Upbhokta Forum) take the complaint directly to the escalation team of the company, no [protected] which has the power to resolve your grievance. We send a well-drafted letter to the company, explaining the details of your complaint care no.[protected] along with the inconvenience caused to you. Jago Grahak Jago is specially to help consumers to redress their issues and grievances. We ensure to take quick actions on every complaint filed by the customers. We work hard and tirelessly to resolve the case.
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                        B
                        bhagyashree thakur
                        from Mumbai, Maharashtra
                        Dec 29, 2017
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                        Address: 400012

                        I am applying for home loan. Bank person stop disbursements because of i am not taking home insurance

                        Bank person forcing me to take this insurance. Otherwise they will cancel the request. Nd they will not reverse me any other charges. They are forcing me to give cheque today, otherwise they will charge me from new year onwards processing fee.

                        My loan amount is 22 lac, but they are forcing me to take this for 30 lac for 30 years. But i clear my loan in 10 years, so - if it is compulsory for take this. I can select tenurity.

                        I want to talk action against sbi.

                        Sbi - complaint person - kiran dhabade, sandeep

                        Thanks & regards.
                        Bhagyashree thakur
                        Contact number - [protected]
                        Email id - [protected]@gmail.com
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          J
                          jn_kachari
                          from Ahmedabad, Gujarat
                          Dec 28, 2017
                          Resolved
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                          Resolved

                          Address: 785675
                          Website: http//cms.onlinesbi.com/CMS

                          Sir/medam,
                          I have unable to received the withrawal amount rs.7800 from atm federal bank, chandkheda branch, ahmedabad during transaction on date 30th november 2017 from my corporate ongc @ prepaid card ' ez - pay. But debited the amount from card.' it is very unfortunate that this has been not resolved till date. My sbi prepaid ez-pay card no. Is [protected]. Kindly do needfull for revert the amount to my card.
                          Regards - jaganath kachari,
                          Sbi prepaid ez-pay card no. - [protected]
                          Contact [protected]

                          Show more

                          Sent from yahoo mail on android
                          Feb 2, 2019
                          Complaint marked as Resolved 
                          May pl.close the complaint as have already resolved the solution .
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Dec 19, 2017
                          Parvathalureddy's response
                          Pass book was not given due to printer not working
                          Dec 29, 2017
                          Updated by jn_kachari
                          REFF-- SBI COMPLAINT TICKET NO ' [protected] '
                          Dec 31, 2017
                          Updated by jn_kachari
                          May pl. close the complain as already have resolved the solution.
                          I am biplab barman from siliguri. I send my wife to open a new account on sbi coochbehar branch code 0058. 1st day sbi employees provide information that bring your documents I will it open tomorrow. 2nd day I feel up form n submitted all documents. They say now "if you open today you have to purchase a policy otherwise come tomorrow. why?
                          Yesterday I was request to SBI branch bellamkonda gunturdistrict pass book was not given due to printer was not working up to 7 days already 3 printers was working in SBI branch Bellam konda
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                            R
                            Rajinder Jerial
                            from Dharmsala, Himachal Pradesh
                            Dec 28, 2017
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                            Address: 176061

                            My pay cheque issued by dfo dharmshala for rs.57, 433/- was deposited on 14/12/2017, but after great harassment credited into my account on 22/12/2017. Daily i was made the office peon to visit the bank, but the dealing clerk did not transfer the amount in my sbi a/c on the plea that there was rush and crowd in the bank. I am a senior citizen and had to send an sbi retired officer on 20/12/2017 to look into the matter who informed that the money had been drawn from the sbi account of dfo and kept in suspense account for no reason as the cheque to be deposited into my aforesaid sbi account was in order. I am a senior citizen and the customer of your bank since the last more than 35 years. I am disappointed with the bank official's totally indifferent behavior. Had i not requested a senior retired sbi officer to personally follow the matter, i would had further harassment.
                            It is requested that a strict warning be issued to the concerned bank officials.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Dec 19, 2017
                            ayush rana144's response
                            kindly contact me as fast as possible regarding my credit card status
                            Regards
                            AYUSH RANA
                            NO-[protected]
                            BRANCH-NANDGRAM, GHAZIABAD
                            PINCODE-201003
                            I have applied for SBI credit card. I have received my application no. and status of processing through SMS, . MY APPLICATION NO.[protected]. I want know current status of my application. Please kindly send same.
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                              thanappang
                              from Jolarpet, Tamil Nadu
                              Dec 28, 2017
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                              I have received the phone call from +[protected] and it was showing as 'sbi credit card' and i was attending this call.
                              The person from the phone said that he was from sbi credit card department, wanted to inform me about the some reward points which was available for me and the same day (24th dec 2017) was last day to redeem it, otherwise it will be lapsed. Then he asked to redeem my points to reduce my balance amount. Since the caller id shows 'sbi credit card', i believed that, it should reliable call service from sbi credit card department.
                              So, he asked to share the card number and expiry date as verification purpose
                              Since i was driving the car and it will be delay to reach my destination, and also the guy was forcing me to provide the detail like card number, expiry date and otp numbers, i have given all, but after few seconds, received the sms as rs.5000 charged in my card by 3 times. Totally rs.15000/- (Fifteen thousand). After that also i have received the call from the same number he asked my again the otp number, but i realized that it should be fake call and i disconnected the call.
                              After few seconds, i have received the call from another number [protected] from sbi credit card department was informing me about the recent transactions which was fake and he advised to file the complaint to the cyber cell.
                              Hence i'm requesting you to file my complaint to recover my money and cancel the fake transaction.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                W
                                Winim
                                from Delhi, Delhi
                                Dec 28, 2017
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                                I transferred money from my icici account to sbi account (Sriram nagar branch - eluru) on 1st october 2017.

                                -my account details-
                                Name : jangam vinay kumar
                                Account number :[protected]
                                Branch : icici - habsiguda, hyderabad
                                Ifsc : icic0000069

                                -account holder details-
                                Payee name : mrs baby syamala kumari
                                Account number : [protected]

                                Money not credited yet, and not refunded to my account also

                                Kindly check below details and let me know the status.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Sir
                                i am not your cusmomer, but your bank has send me a internet banking pin, on 20/12/2017. Please cancell the same.
                                Karnail singh bollay
                                Sir please my mobile number change new number [protected]
                                1.
                                Sir
                                I got the user id and password from sbi but unable to login
                                Message shown your user id password wrong
                                Please help

                                2 sir
                                Also I am not getting OTP for PAYTM
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                                  Chinmay Athavale
                                  from Mumbai, Maharashtra
                                  Dec 28, 2017
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                                  Address: Aurangabad, Maharashtra

                                  My name is chinmay athavale and i am a customer of your bansilal nagar, aurangabad branch.
                                  I have submitted request for adhaar seeding on 8th december 2017. But i am still receiving message as my adhaar seeding status is inactive.
                                  I even tried it twice using netbanking but the status is the same.
                                  Kindly solve this issue immediately as my pg stipend cannot be disbursed without it.

                                  My details are :-
                                  1. Name - chinmay athavale
                                  2. Branch - bansilal nagar, aurangabad
                                  3. Ifsc - sbin0020302
                                  4. Aadhar[protected]
                                  5. A/c - [protected]
                                  +1 photos
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Afroz Shabbir
                                    from Pune, Maharashtra
                                    Dec 28, 2017
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                                    Why insurance is mandatory? I need to open the savings account without insurance. I'm unable to afford the insurance fees. I'm preparing for civil services exam in government hostel. I need bank account for my various transactions. Please address my concerns. I'm not working professional neither i have adequate amount of money to invest in insurance. Please allow me to open my account without insurance.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Vijayalakshmi S Shenoy
                                      from Ernakulam, Kerala
                                      Dec 28, 2017
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                                      Address: New Delhi, Delhi

                                      Today i received a call from number [protected] stating that they are from sbi and they want to convert all remaining cards to photo attached chip cards. The lady introduced herself as riya sharma working in sbi and gave me the number [protected]. After providing all the card details i got a message showing online purchase of rs.9998.00 at airtelmoey thru sbi debit card. The message came twice and i lost rs.19996.00. I want to get back my money since this was not accessed by me. Please reimburse the amount and find the culprit so that no other person will be cheated by them.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        A
                                        akki61909
                                        from Muzaffarnagar, Uttar Pradesh
                                        Dec 28, 2017
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                                        Address: 204101

                                        Branch chandapa hathras up

                                        Dera sir,
                                        The manager of this bank did not work for customers. All the times he says i am busy come after 1 month. He do work of customers them he knows or who provide some money to him and talk to very politily to them or other customers he talks very rudely. So i am requesting to you please take a serious action against him.

                                        Thanks
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Ticket Token Counter Person Angry With Bank Custamers..Please sovle This problem.
                                        Address : state bank of india
                                        Banaganapalle Mandal
                                        Kurnool (Dt)
                                        Andhra Pradesh
                                        Pin Code : 518124

                                        rude behavior and lazy - Comment #2959484 - Image #0
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