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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 633

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A
Ajit Sarkar
from Kolkata, West Bengal
Dec 26, 2017
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Address: Kokrajhar, Assam, 783101

Dear sir,
I am a govt employee having my salary savings a/c no. [protected] in the sbi, goalpara branch (Branch code 00082) with multi-city cheque facility. My daughter is studying out of state and i usually used to pay the fees of institution and the dues of her hostel through cheque. Accordingly i had deposited a cheque of rs. 80000.00 on 22.12.2017 at kokrajhar branch of sbi (Branch code 00119) to credit to the account of the istitustion bearing a/c no [protected] ifsc code no sbin 0004324, where my daughter is studying. But unfortunately the bank employee at kokrajhar branch mr. Dulal brahma has vehemently denied to receipt my cheque even after repeated request and informing him that the cheque is a multy-city cheque. I had to face great inconveniences for illegitimate act of mr. Dulal brahma. It is an act of harassment to the customers as core banking is in force to the banks and it is his common attitude towards the customers. It is also be noted the branch usually do not send any message of transactions to the customers though the required charges for messaging is being imposed to its customers.
I therefore requested to take appropriate action for the illegitimate act of the branch for the greater interest of the customer services.
Thanking you.
Sincerely yours
A. K. Sarkar, a/c no. [protected] br. Code. 00082
M. No [protected]
Email id: [protected]@yahoo.in
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Satarupa GuhaThakurta
    from Hyderabad, Telangana
    Dec 25, 2017
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    Address: Kolkata, West Bengal, 700046

    I deposited an amount of rs. 32600/- on 25/12/2017 at 21:18:54 in a sbi cash deposit machine (Sbi branch name is sashi bhusan dey street, kolkata, atm id: s5ne[protected]. There were nine 500 rupees notes, fourteen 2000 rupees notes and one 100 rupees note. But as i inserted the notes into the machine, it showed "invalid transaction". And a slip came out showing the notes denomination (Photo attached). Now i have to clear a cheque on 26/12/2018 depending on this amount. Please help, otherwise the cheque will be dishonoured without my fault.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      S
      shagil1
      from Dhanbad, Jharkhand
      Dec 25, 2017
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      Address: Lucknow, Uttar Pradesh

      I, md shagil nizami had submitted rupees 20, 000 as counseling fee in upsee counseling.
      I had back off from the counseling after 1st round and according to upsee they will refund rupees after deducing per round 2, 000.
      According to which they should refund 18, 000 back.
      Upsee had given all the work to sbi aktu lucknow to refund.
      They are taking a very long time to refund, it had been half year till the process started.
      Everything atarted from 24 june 2017.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        Y
        Yash bittu rathore
        from Jabalpur, Madhya Pradesh
        Dec 25, 2017
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        To,
        The chief branch manager
        State bank of india
        Main branch

        Dear sir

        A refund of 9200/- rupees was successfully processed on 13 dec 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

        I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

        I have confirmed with amazon and they have successfully processed the refund and refund reference number is 534055

        Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          G
          gsanjay553
          from Surat, Gujarat
          Dec 25, 2017
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          Website: Banking

          Sir,
          Today 25th dec. At 3:50pm i was trying to withdraw money from sbi bank atm at mukundwadi, aurangabad, maharashtra. I tried 3 times 2000, 2000and 1000rs to withdraw. But all 3 times i didnot receive money and surprisingly balance deducted from account. Why this type of problem happening??. Its quite embarrassing for us. I am not the only person, before me also 1 person is complaining same problem. Sbi bank should repair and correct its electronic atm machines. So this type of problem will not happen in future. Its really quite disturbing for a customer.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            D
            Dharmenda singh
            from Basi, Rajasthan
            Dec 25, 2017
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            Address: Jhunjhunu, Rajasthan

            Sr i paramveer singh went to bhagat singh circle sbi atm pilani, dist jhunjhunu rajasthan on 25 dec 2017 at 1405 hrs to draw 3000 rupees. I entred the amount and suddenly the money did not come. Simaltinously the machine also switched off. Whn i cheaked the balance after 15 mins from another atm the balance was reduced.
            I request you to debit the same amt to my account.
            My account no is [protected] and card no is [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              A
              Amitadvpkw
              from Noida, Uttar Pradesh
              Dec 25, 2017
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              Address: Panchsheel Nagar, Uttar Pradesh, 245304

              Sir,
              I m living in pilkhuwa. Branch code is 01481. Your branch atm not opened daily. So please wave all atm charges from all customers. I[censored] are not satisfy my complaint. Against my complaint check your cctv recording. All in holiday your atm always closed. Today your atm now closed. If you are provided us your good services.
              My mobile no [protected]
              Name amit kumar mittal
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                M
                markuhd
                from Mumbai, Maharashtra
                Dec 25, 2017
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                Address: Palakkad, Kerala, 678683

                Dear sir.
                Good day.

                This mail is to bring to your kind notice about the worst service in the sbt bank p. B. No:1, ist floor, cvm complex building, vadakkencherry p. O, palakkad, kerala, pin-678683.
                Hope the below quotes from mahatma gandhi is the policy which sbi follows.

                “a customer is the most important visitor on our premises.
                He is not dependent on us.
                We are dependent on him.
                He is not an interruption of our work.
                He is the purpose of it. He is not an outsider of our business.
                He is part of it. We are not doing him a favour by serving him.
                He is doing us a favour by giving us the opportunity to do so.”

                My mother visited the bank for the pre-approval loan hoping that the loan will her meet the urgent expenses.
                She is not educated enough to fill the necessary details in the application form.
                She approached the bank (Loan department) hoping that the bank people will help her, but the bank person in loan department did not even consider to help her.
                Instead he has avoided her stating he has work.
                Is this the way a most trusted bank in india works.
                I dont want to disclose the name of my mom, since i am not sure if this mail will be escalated to the concerned person who is been guilty off.
                Most of the customers who visit the bank are not ias or educated people.
                This has been a real shame on the bank.
                If your bank needs only educated people to visit the bank, then please change the quotes as "strictly educated persons only.
                Even a lady who is office assistant shows her attitude to the people who needs help.
                May the employee can walk stating they are working in bank and it does not mean that they are god.
                I am writing this mail with immense depression. If any of my words hurts, i dont want to apologize, since i writing the truth
                This mail would be an impact to my mom's loan approval, i dont care about that.
                Consider customer as a human if not considering as the people who has their name in your food

                If you think the mail is genuine, do reply me with a minimum humanity

                Thank you.
                Regrads,
                Rahul. V (Son of an uneducated mom)
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  H
                  hgnag
                  from Chennai, Tamil Nadu
                  Dec 24, 2017
                  Resolved
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                  Resolved

                  Address: Mysore, Karnataka, 570023

                  Dear sir

                  With reference to above subjected i got sms today night at 7.57 pm that

                  "transaction o[censored]sd10.99 made on sbi credit card xx3078 without effecting add'nl factor of authentication mandated by rbi, at amazonprime membership on 24 dec 17"

                  Amount of rs. 704 is deducted from my credit card without my knowledge. I don't know how it is deducted and also in us currency.in that time i am in mysore, karnataka. I don't get any otp for deducting any amount.

                  After some time i called customer care, but customer care is available only between 8 a to 8 pm. So please return my money back. Its purely fraud and also it is cyber crime. My card get hacked by some one else, so please give security also.

                  I attached the the unbilled transaction image for your reference.
                  Feb 9, 2018
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 28, 2017
                  State Bank of India [SBI] Customer Care's response
                  Dear Customer, We are waiting for your mail to take further action. Please mail us the additional documents/information at [protected]@sbicard.com at the earliest.
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                    S
                    Shubhampatidar
                    from Bilaspur, Chhattisgarh
                    Dec 24, 2017
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                    Address: Neemuch, Madhya Pradesh, 458441
                    Website: Sbi.co.in

                    I am shubham patidar, writing the complain because on monday, 18th december 2017, my account debited with rupees ₹1050, i need my money back.

                    On monday, 18th december 2017, while adding ₹1050 in paytm wallet transaction got failed but ₹1050 debited from my bank account.

                    I did a complain regarding this issue on monday, 18th december 2017 but sbi bank customer care told me that it will take 45 days to resolve.
                    Complain number:- [protected]

                    When i visited sbi bank branch regarding this issue they said "we don't know anything and we haven't told you to do add ₹1050 in paytm". I am very disappointed hearing that in this way our country will not become digital india (Cashless society). Ifsc code of that branch - sbin0010215.

                    Now what should i do?
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    They have given a complain number [protected]
                    and told your issue will be resolved in 45 days.
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                      J
                      Juliano
                      from Mumbai, Maharashtra
                      Dec 24, 2017
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                      Address: Mumbai City, Maharashtra, 400028

                      Respected sir / madam,
                      Depositing rs 5000/- in my sbi account through the cash depositing machine in sbi portuguese church branch in dadar mumbai. Machine accepted rs 5000/- then respond code 072 came in form of transaction slip. Above money has to be credited in my sbi account cause there an ecs would be processed on 25/12/17. Atm machine received the cash but failed to deposit in my sbi account, kindly request to expedite the credit process in my account, hope you'll do the needful. Regards, juliano
                      I tried to call the number as given in transaction slip is not being answered...
                      Tried logging the complain on sbi site, it's not accepting my card number.. I fail to understand why are there so many lags to attend a specific problem... Please help me cause the money is taken by the machine and i'm trying for the past 1 hour plus plus just to get myself heard by you'll sir / madam.
                      Account number : [protected]
                      Debit card number :[protected]
                      My telephone number :[protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        M
                        mayank4020
                        from Ahmedabad, Gujarat
                        Dec 23, 2017
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                        Your complaint has been registered, ticket no.-[protected]. Pls quote the same for future enquiries.-team sbi (Cms)

                        I deposited 3000 to my friend account and by mistake i put the wrong account number and wrong ifsc code and the money not received to my friend account and i use the bhim pay for transaction and customer ref no is[protected]
                        So i request to make refund of my amount
                        Thanks
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          D
                          Deepakmaahi
                          from Ranchi, Jharkhand
                          Dec 23, 2017
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                          Address: Bageshwar, Uttarakhand, 263642

                          Bank 10 baje khulta hai or karmarchari kaam nahi karte hai 11:00 baje tak hone wala kaam ko karte karte 3baja dete hai bank ke andar roj ke roj hazroo ki sankhya mai line laga ke khade rahte hai or to or atm mai v paiso ke liye ghanto tak line lagani padti hai pata nahi kab sudharegega ye sarkari tantra un logo ko to baithe baithe salary mil ja rahi hai. Par bahar mai 80-85 saal painsor vidhwa mahilye line laga kar khade hi unka dard nahi dikhta hai kya
                          Kripya kar ke aap log hi kutch karne ka kast kare. Or kutch kade kanoon or niyam lagoo jald se jald lagoo kare
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Kanupriya Manmohit Goyal
                            from Basi, Punjab
                            Dec 23, 2017
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                            Address: Gandhinagar, Gujarat, 151505

                            I am kanupriya aggarwal having account in sbop mansa branch now sbi mansa with account number [protected]. Today i want to withdraw some cash from atm. I got amount rs 10000 and 4000. But the amount of rs 5000 with transaction id 9079 was failed as no money came out from atm but the amount was deducted from my a/c. Kindly reverse the amount

                            Regards
                            Kanupriya
                            [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              D
                              Debangshu Gupta
                              from Kolkata, West Bengal
                              Dec 23, 2017
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                              Respected sir,
                              A nationalised bank issued credit card in favour of me and offered me a draft less than rs 40000 in a lower interest which to be paid in low interest earlier. They omitted their commitment and generated falls statement months after months. Though i spent a large portion of my income to repay the emi's regularly (Except two or three months). But statement amount going high. It became nearly rs320000 (I still not know what %they taken) in more than one year after payments regular basics. The said bank gave me and my family a great trouble regular basis even my 75 yrs mother got no relief from them. I became defaulter in others loan as i had to pay share portion of my income to the said bank. I knock the door bank ombudsman earlier and got no any clear judgement at that time. But i think as a result the said bank sent me only... Only 'no dues statement' without explaining any transaction. By without paying any amount by me. I was younger then and thought matter was closed. But present in case of any loan my cibil score stand like a barrier. Cibil developed history against borrower by receiving input from lender. I want to know who makes history of the said types of banker who behaved so as the customer's became ruined.
                              Sir, may i appeal again against the same bank for doing worse with me.
                              It was watched by me that cibil takes care of lenders and made easy for loans disbursment or approvals but it should not be expected from cibil as a civilian. I accept the process of keeping history of borrower as it performed by the borrower. My question is that, have cibil maintained any tools to judge that special bank or financial institution who performed unjustification with a customer. Suppose i am the borrower and x is the bank. I took loan and the said bank got business. If any discrimency occured by me against my loan, cibil kept record which supplied by the bank and generate a history of borrower which effects his financial aspect throughout life. Wheras that bank who doing wrong with the borrower and great mistake done carefully, and not rectified before any forum or law decisions.

                              May cibil keep any record for that bank?. May cibil take any feedback from borrower?
                              If not, how it possible to makeing a history or judgement which is very valuable only for borrowers not the bankers.
                              My suggestion:
                              A colume to be introduced in the loan form as declaration that will you suffered by bank at any instance. It also be clearly to be written in cibil website. Bank always try to escape the fault they have done. What is the process to know the banker's past history. Cibil will judge the incident. If the incident goes against banker, a posstive marking to be added to the borrower. I am not so educated like other financial expart but it needed to generate actul history of borrower otherwise it acted oneeyed judgement.
                              Thank you sir.

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                                Manish kumar Rankawat
                                from Churu, Rajasthan
                                Dec 23, 2017
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                                Address: Jodhpur, Rajasthan, 342001

                                I was trying to recharged my mobile on 11.11.17 and transaction was failed. The amount was deduct from my acct in this regard i have already lodge three times complaint online/telepathically and by mail my last grivance id token no is [protected]. My all grievance reply is "customer acct has already been credited on 15.11.17" however no such amount revert back in my acct till date. May i request you to kindly do need full action on my complaint.in this regard i have already fwd an complaint to my bank manager in written but he is also unable to trace amount. My bank branch is sbi army area branch jodhpur (3409).
                                If you need any other detail you may contact me on my mobile no [protected]
                                Thanks and regards
                                Manish rankawat
                                Jodhpur
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  I
                                  income tax refund
                                  from Gwalior, Madhya Pradesh
                                  Dec 23, 2017
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                                  Address: Bhind, Madhya Pradesh, 477001

                                  It is submitted that SBI Branch has deducted a sum of Rs. 63354/- income tax from my arrear of Rs. 316306 of revised pension remitted by GOI BSF to my account in SBI Branch Bhind MP for a period of 01/01/2006 to jan 2016 according to GOI mIN OF Fin OM dated 6 April 2016. But bank on several efforts and repeated request has not issued me form 16 or 26 as so as to enable me to file IT Return with IT Deptt Gwalior for refund . This arrear of my pension is pertaining to a period of 10 years but bank has treated it as one year income and deducted income tax . I am approaching SBI Branch Bhind since Nov 2016 but they have said that there is difficulty to generate form 16/26as at their Gwalior CA Office. At every visit bank officials assured to issue form 16/26as but so far I am not in receipt of same . The time limit for refund of income tax is 1 year for non tax payer, so this period is going to be expired and bank is not taking step to do so as yet. You are request to kindly instruct this branch to take prompt action and income tax department Gwalior may be asked to extend period of refund . Thanking you sir, Yours faithfully . UMASHANKAR SHARMA, EX BSF, PAN NO GHVPS 2107E, VILLAGE AND POST OFFICE MEHDA, TEHSIL RAUN DISTT BHIND MP PIN 477335 MOBILE [protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Dec 23, 2017
                                  Updated by income tax refund
                                  update
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                                    S
                                    Subir ghose
                                    from Arambagh, West Bengal
                                    Dec 23, 2017
                                    Resolved
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                                    Resolved

                                    Address: Burdwan, West Bengal

                                    Sbi credit card frauds complaints,
                                    Myself subir ghosr holding sbi credit card ([protected]) received telephone on. 24th nov. 2017on my mobile no. [protected] on behalf of sbi offering sbi discount card along with some gifts.
                                    The person who was fraudulent on phone introduced as a sbi to seema chauhan (Mob. No. [protected]) and told that all customer of sbi are offering the facility.
                                    Therefore, your details are being verified.
                                    After this the person with the fraud himself mentioned about my name, address, card no. And date of birth and asked whether this is true or not and say yes or no.
                                    I said yes and then he asked my cvv no. For issuing a new card and phone keeping a message of deduction of rs. 5000 from my card.
                                    Therefore, please check this serious case and return my amount which is deducted by the fraud. I have already asked sbi credit card reference no.[protected] to stop access to sbi credit card so that further transactions can be stopped. Also, kindly issue one new credit card.
                                    Regards
                                    Subir ghose
                                    ([protected])
                                    Feb 2, 2018
                                    Complaint marked as Resolved 
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 27, 2017
                                    State Bank of India [SBI] Customer Care's response
                                    Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 8263 in your mail to enable us to address your concern on priority.
                                    I am a government employee and I received a call one day regarding to pay the outstanding due amount ASAP or a huge amount will be deducted, somehow the person knew my card number and CVV and asked to provide the OTP and claimed being assistant manager of SBI and gave my house address to win confidence. I refused to give OTP and blocked the card(this was the first time I had a SBI credit cardand I thought that blocking it will resolve the problem). One month later on same day i.e. 27th December 2018, 42000/ rs got deducted from my account and when I checked I got to know that it was deducted to pay the amount of credit card. I checked credit card statement, 42000 were spent on just dial.com at Mumbai on 27.Nov.2018.
                                    I have complained about the issue and submitted transaction dispute form to [protected]@sbicard.com but I am not sure what to do next as it is a huge amount and means a lot to me when I am trying to collect money to pay my daughters college fee.
                                    Please help me.
                                    HI,
                                    I got sbi credit card Jan 2019, i used it for purely government transaction like tenders and devotional website. One day 19/03/2019 i am getting continuous messages that decuted of 36.99 SAR and its doubled after 4 sms 73.98 SAR, unable to send the sms, customer care not reaching, app got freezed, finally after 2 mins app opened and i denied one transcation of 73.98 and blocked the card, i got a messages like we seen in one tamil movie. after one hour my call connected to customer care and i got confirmed that my card is blocked. and informed about the 5 transcations, they provided the one email [protected]@sbicard.com and they confirmed that amount will not be settled. today i saw that transactions are settled, no reply from sbi, i try to send the email from sbicard.com and getting message ( sorry your interaction couldnot be submitted due to some technical issues. please try again some time ) . sms not going from any service provider, unable to send email from the sbi card website, no reply from [protected]@sbi.com.

                                    One thing now i understood dont belive the indian banks. They are unfit to maintain security. India public sector banks never support the people who are prompt. They only support the defaulters who ran away from country.

                                    i am using another international bank credit card from last 12 years and never faced such a fraudalent issues. i never revealed to anyone about the credit card details and cvv, i never saved the card details anywhere. i heard that sbi server has been hacked and data was stolen, now i confirm that is correct. if that is true sbi must change the all credit card holders cards ( i mean reissue the cards ) else many people under the risk who has sbi credit card.
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                                      Dr dnyaneshwar
                                      from Porbandar, Gujarat
                                      Dec 23, 2017
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                                      Address: Beed, Maharashtra

                                      Hello sir, i'm a doctor at district civil hospital, beed.
                                      I had applied for checkbook and accordingly bank people called me to have it. Recently i went to bank so many times but couldn't get my checkbook due to many reasons, some of them i'm quoting just to let u know...
                                      1. Show ur passbook....
                                      2. Paasbook provided but now person who is supposed to be in charge of giving checkbook is not available. He is either wandering from one cabin to another or is in important meeting... So i'm either waiting in a que for hours together or asked to come later on.
                                      3. The staff doesn't know how to behave wid customers at all. They just don't want to help us
                                      4. I told them plz take all these documents and tel me whenever it's ready and then i will come then they say ki they don't have time to keep my documents and all.
                                      5. Yesterday i went again to bank but there was no "shipai". So assist branch manager made me stand in a queue for so much time only saying he can't give checkbook and instead i go home and come on some another day.
                                      Such a shameful thing.
                                      Plz help or tell me to get this matter closed
                                      Thank u
                                      Dr dnyaneshwar rohe,
                                      Sbi krushi vikas shakha, beed, maharashtra.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Linda Zetzsche
                                        Dec 23, 2017
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                                        Address: Kolkata, West Bengal

                                        My account is from the bank of america where you client scammed me out of $3000 in october of 2017. I believed the story he gave me about my computer needing drives and it would cost that much to fix it. I am 76 in january of 2018 and don't understand computers. I only use it to do my banking and some email. He sent it to someone named dhaundlyal, account number[protected], gave me a fictitious address and phone number. That may have been his real name, i don't really know. He even gave me a fictitious address in orlando, florida, usa. I would appreciate my money returned to me. That was $3000 american dollars in a cashier's check. I would like to get a cashiers check back, made out to linda zetzsche for that amount. My address is 8348 highpoint blvd, brooksville, florida, usa. I really need the money as they kept hacking my bank account for almost $10, 000. He was one of many in his group. He needs to go to jail.
                                        I thank you in advance for you help.
                                        Linda zetzsche
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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