| Address: Dhanbad, Jharkhand, 828104 |
Sir
I am herewith sending you the detail of debit that furnished by sbi without prior intimation to account holder.
I am representing the complain of a customer in blood relation i. E. As
A brother.
1. My sister has sbi bank in branch code: 66, ifsc: sbin0000066,
2. Being a female possessing many works, she is unable to see the account statement,
2. From account of account holder, sbi has debited money without prior intimation to a/c holder that minimal balance is not maintained therefore money debit can be performed.
3. Also urban slab for mab is rs. 80 + st if shortfall 75%. However the deduction is as follows:
I. 12.06.2017 rs. 115
Ii. 14.07.207 rs. 115
Iii. 19.08.201 & 31.08.2017 rs.69.50 and rs.118 i. E. Twice a months, respectively,
Iv. 01.09.2017 & 30.09.2017 rs.28.50 and rs.118 i. E. Twice a months, respectively, i. E. Sl. No. I to iv as mab,
V. 15.09.2017 & 16.10.2017 rs. 295 & rs.295, respectively as sbi charge for failed mandate transfer to investment intermediar
Vi. 30.10.2017 as rs.118 as duplicate state
4. My query is that without intimating the customer about these deduction, sbi has the entitlement to perform debit repeatedly. If show kindly quote the rules and regulations.
5. I am herewith requesting you sir to kindly refund my sisters money that debited without intimating the customer and also to keep the right of a consumer intact.
Thanking you
A customer
Sbi account
A/c holder: anjum pravin,
Branch code: 66, ifsc: sbin0000066,
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint registered with you earlier is pending, the issue is not resolved Appreciate if you could escalate the matter.
Regards,
Thomas George Kallukaran