| Address: Mumbai City, Maharashtra, 400094 |
Date 11th november, 2017
To,
Bank manager,
State bank of india,
V. S. Bhavan, anushakti nagar,
Mumbai
Sub: change of rate of interest in my term deposits according to sr. Citizen
Dear sir,
Pl refer my earlier letter (Mentioned below with all details) given to branch manager three times, having telephonic conversation, including meeting in person (Five times) at v. S. Bhavan branch but still rate of interest on my fd’s were not increased as applicable to sr. Citizen, since 11th jun 2016. Pl note that with personal persuasion, one fd (A/c no [protected]) dt 08th jan 2017 was made with sr citizen applicable rate but again for future fd’s, you re-started giving less interest.
Some of my meetings with manager sbi, vsbhavan, mumbai were,
May 2016 : informing manager that i am going to retire on 10th jun 2016 and will become sr citizen so pl consider my future term deposits interest accordingly. He assured.
July 2016 : again informing manager the same as earlier. He reassured and informed that it will be done automatically considering my date of birth.
Nov 2016 : informing manager that the fds ade after 11th jun was not having interest rate as applicable for sr. Citizen. Manager re-assured.
4 jan 2017 : informing manager to correct in the fd of 08.01.2017 @ sr citizen and correct earlier fd, s. Manager again assured me.
Fd made on 08.01.2017 was made with sr citizen rate, but not corrected earlier ones. Talked to manager through phone and he informed that it will take some time and corrections will be made accordingly. Manager also told me not to worry. But the fd’s made after 08.01.2017 were again made with wrong rate of interest.
14.04.2017 : wrote one letter to manager stating the problems and sent email. No response.
Then i mailed letter to one of my friends in v s bhavan to handover personally to manager but the manager refused to accept the same, giving various reasons.
14.05.2017 : i went to mumbai and personally met to manager and gave another letter there itself with a copy of earlier letter and fd statement. Nothing was done by her.
July 2017 : complained to sbi, who asked me to contact manager.
Mean time manager phoned me and asked to mail the fresh letter, which i sent mentioning the details including complaint made.
Though, my requirements are very clear to consider all fd’s with sr citizen rate and to deposit the difference amount due to wrong consideration of rate of interest in my s/b account after my achieving sr citizen. But the manager started asking several irrelevant question which again i explained my legal and rightful requirements. But she did not do any thing so far.
I request you to
1. Pay back my amount which was not paid on my fd’s made after 10th jun 2016 and got matured.
2. Correct the rate of interest applicable to sr citizen on all my fd’s made after 10th jun 2016 and are not yet matured.
You are requested to make necessary changes in the rate of interest and accordingly matured amount and also please deposit the amount not paid to me for my earlier fd’s from jun 2016 onwards.
You have already harassed me enough and i request you not to harass me any more. Pl note that being sr citizen and residing in rajasthan, i cannot come to your branch office often.
Karan singh singhvi
(Dob 10th june 1956)
Saving bank account number : [protected]
“arham”
7-a-23,
R. C. Vyas colony
Bhilwara
Rajasthan 311001
Mobile number : [protected]
(My earlier letter submitted twice to manager at v. S. Bhavan)
Date 14th january, 2017
To,
Bank manager,
State bank of india,
V. S. Bhavan, anushakti nagar,
Mumbai
Sub: change of rate of interest in my term deposits according to sr. Citizen
Dear sir,
My salary was being deposited into my s/b a/c no. [protected] at sbi, v. S. Bhavan, anushakti nagar, mumbai from my office heavy water board, mumbai.
As per my standing instructions, the amount used to be shifted into term deposit of one year, keeping balance of rs. 25000 in my s/b a/c.
After my superannuation on 30th jun 2016, as per my instructions, the amount received from my office was also deposited in the same saving bank account and transferring the amount into term deposit for one year from time to time.
However, recently i visited the v. S. Bhavan branch from rajasthan and i surprise to notice that while making term deposit, your branch forgot to consider the rate of interest as per senior citizen, ie 0.5% more than the normal rate, from 1st july 2016 onward.
You are requested to make the corrections in your documents by changing the rate of interest as per senior citizen to all eight nos of term deposits (As mentioned in sn 1 to 8) and also ensure the same for future deposits.
The details of my term deposits are as follows:
Sn account no. Deposit date roi (%p. A) maturity amount
Following term deposits were made after becoming senior citizen
1 [protected] 14-aug-16 7.25 17, 90, 109.00
2 [protected] 03-jul-16 7.25 49, 91, 029.00
3 [protected] 01-nov-16 7.05 46, 910.00
4 [protected] 30-nov-16 6.9 49, 411.00
5 [protected] 02-nov-16 7.05 1, 16, 287.00
6 [protected] 01-dec-16 6.9 1, 51, 267.00
7 [protected] 04-nov-16 7.05 98, 020.00
8 [protected] 04-dec-16 6.9 9, 36, 558.00
Following term deposits were made before becoming senior citizen
9 [protected] 27-aug-14 9 4, 41, 144.00
10 [protected] 05-jun-16 7.25 83, 811.00
11 [protected] 01-may-16 7.25 2, 58, 953.00
12 [protected] 17-apr-16 7.25 1, 21, 418.00
13 [protected] 10-apr-16 7.25 93, 481.00
14 [protected] 03-apr-16 7.25 85, 960.00
15 [protected] 10-may-15 7.25 16, 194.00
16 [protected] 03-may-15 7.25 1, 05, 266.00
Please make the corrections accordingly, including correction in matured amount and oblige.
Regards,
Karan singh singhvi
(Date of birth 10th jun 1956)
Saving bank account number : [protected]
“arham”
7-a-23,
R. C. Vyas colony
Bhilwara
Rajasthan 311001
Mobile number : [protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
Amt.Rs.999.60
Not credited till now, Amazon refund on 5/11/17 but till now this amount is not credited in my account.
So pl.see this matter.
Abhay Mehta