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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 646

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S
Sayujya
from Mysore, Karnataka
Nov 11, 2017
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Address: Kannur, Kerala, 670014

I had applied for an educational loan on 1st july 2017 along with all the necessary documents as demanded, on the assurance that the loan would be made available in just over a month's time. 2 months later in september the officials called me and asked for a few more documents which were submitted within a week's time.in october both my parents enquired about the progress of the loan many times and they were given impolite, vague, confusing and rude replies by the employees. When i went to the bank i was told by the controlling officer, a lady, that i need not teach her how to do her job. We visited the bank many times and were repeatedly told unclear reasons. I don' t think my father who holds an sbi account for over 30 years and who is working in a respectable position in the southern railways deserves to be treated the way he was by the employees of the sbi. It was only after we called up the agm of the particular branch that the process was speeded up and the inspection was conducted the same day within 2 hours of the complaint. It is very disappointing for us and we are forced to say that the employees need to realise that the customers are the reason that the bank even exists.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    M
    miminhangsing
    from Raha, Assam
    Nov 11, 2017
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    Address: Kohima, Nagaland, 797001

    I have submitted application in the sbi branch for change of phone number in my sbi account but after 90 days nothing is done from the competent branch authority. Maybe the branch lost or had misplaced the application i have given with all necessary details. But since i cannot visit the sbi branch office because its 140 kms from my home town i earnestly request you to please take this case as serious and very genuine.

    So i request the competent authority here would hear my prayer and do the required service, from your end sir. For which generosity i'll remain grateful. Expecting positive response from your good office. Thanking your in anticipation, sir.

    1. Change of phone number to [protected], since i have lost the phone number that i had given during the time of opening my sbi account.
    (This phone number provided is registered in my name)

    Required details are given below:

    Name account holder : paominlen hangsing
    Father's name : letkholal hangsing
    Sbi account number: [protected]
    Cif number : [protected]
    Branch : kohima, main branch
    Branch code : sbin0000214
    Phone number : [protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      L
      Lorance Sebastian
      from Kottayam, Kerala
      Nov 11, 2017
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      Address: Kottayam, Kerala, 686001
      Website: SBTONLINE

      Lorance sebastian
      Sbi account no:[protected] - kottayam town. I have transfered to mg university rs.1018.88 on 14/10/2017. But transaction failed not yet refunded.
      Details below:
      14-oct-2017
      (14-oct-2017) to transfer inb mahatama gandhi universit 40128782igacerkzq7 transfer to 45992 1, 018.88.

      Payment done but failed transaction. But not yet refunded - sbi kottayam town account no:[protected]

      Ph:[protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        P
        Proshanta Das
        from Kolkata, West Bengal
        Nov 11, 2017
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        Address: New Delhi, Delhi, 110017

        Hi team,

        I got a call from the above-mentioned company & they deducted rs 7880 amount from my sbi credit card (On sep 19, 2017) saying we are from visa & these are lifetime charges to get benefits on visa cards. The executive said its a verification from visa itself & we can get flat 25% off on every spending. When i called up executive they are clearly refusing to refund my amount. I asked to email me the recording of said things that also they are not ready to share with me. Following is the contact number & & name of the executive.

        Abhijeet singh - [protected]

        Team sbi kindly help me in this & guide me to punish these fraud guys.
        Su sureshkolhapur
        On nov 6, 2017
        Nov 11, 2017
        Updated by Proshanta Das
        9th oct 2017 a lady call me her name is nilam gupta she was tell me my rewards points was closed and she was call from sbi card and 25%discount card give to me within 20working days of my mailing address.. And after 2mints she transfer my call to another lady name is richa sharma she was asked me my card details for verification and i told her... And i saw 7878 rs deducted from my card.. Thing is that till the date i didn't get my discount card and voucher and i had called up them many times they didn't pick up my phone or call me back again they are all time saying lie. Please help me i think it is a fraud company in delhi..
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          H
          hanuman68
          from Delhi, Delhi
          Nov 11, 2017
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          I deposited rs 6000 on 14th feb 1997 for ppf account no ppf/2/337 in sbi branch ima prem nagar dehradun. Branch code sbin0000739. But could not keep it continue. Now i want my money back. My saving bank a/c no [protected] in sbi jhalamand chauraha jodhpur. Ifsc no sbin0012848 please help me to get my money back
          Regards
          Hanumana ram
          151 laxmi vihar colony jodhpur 342005
          Contact no [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            U
            Udaya Sankar C
            from Chennai, Tamil Nadu
            Nov 11, 2017
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            Address: 600060

            I have been using my card for past 3 years and i’m paying my dues regularly. Due to some situation i’m not able to pay my card from march. After that there were lot of financial charges been charged under my card. During sept and oct i paid 7500 and 8500.
            I asked for settlement and the collection executives verbally said that i’ll get 40 to 45% of waiver. However, they have given me 30% and forcing me to pay immediately and every time they are calling and putting me under pressure, mentally i’m not able to manage this. I usually tell them to come to office and every time they are directly reaching home with 3 to 4 people and threatening my whole family. I would require a immediate action from your side this is my last hope. As i have seen that before going to rbi. This should be notified to the respective bank. I have reached bank as well and they are telling me in offline that you can wait for 10 days to get better waiver. Many people are calling with different names. Is this the way to treat a customer. As i read that executives should cope up with the customer before coming to house and they should maintain the privacy. Nothing was done from your side. They are always yelling and shouting. Please help me on this.
            Here is my card # [protected].
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              P
              praddy1979
              from Kolkata, West Bengal
              Nov 11, 2017
              Resolved
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              Resolved

              Respected sir / madam,

              This is to inform you that i have taken a home loan from state bank of india 2 months ago and that time i have applied sbi life rin raksha group insurance policy to cover the life risk for home loan.

              Sbi life already taken rs. 46611 for first premium but till date they have not yet issued the insurance policy to me.

              When i inquired the same to sbi life agent and after 7 days i got a letter from sbi life (Letter attached) that premium will be increased by rs. 19633 additionally due to overweight.

              Note: sbi life never done any test regarding to bmi so not sure how cum they taken any decision about my height weight. I have written several mail and followup with them but they are not cooperating at all.

              I also needed the test report of my ecg/ blood test done by their medical vendor so that i can review for any further extra payment.

              I have already complaint the same to irdai and the details are given below but no response received yet for the same.

              =
              Reference number: sr. No. 8081766
              Irdai token number:[protected]
              Sbi life loan account number [protected] / form no. [protected]
              =

              I have also asked about the test result of the height and weight from sbi life, though they will not able to produce because they never did such test but claiming extra premium based on assumption.

              I need your help to look into the issue and need a proper justice.
              Jan 13, 2018
              Complaint marked as Resolved 
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Verified Support
              Nov 13, 2017
              State Bank of India [SBI] Customer Care's response
              Dear Customer,

              We acknowledge your concern. Our team will connect with you shortly for further assistance.

              Thanks & Regards,
              SBI Life Insurance - Customer Care
              Verified Support
              Nov 28, 2017
              State Bank of India [SBI] Customer Care's response
              Dear Customer,

              With regards to your concern, a detailed reply has been sent to your email address. For any further assistance or clarification please contact us at [protected]@sbilife.co.in.

              Thanks & Regards,
              SBI Life Insurance - Customer Care
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                R
                Ranjeet Prasad
                from Delhi, Delhi
                Nov 11, 2017
                Resolved
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                Resolved

                Sir,
                It is to inform you that i recharge for rupees 301 to my jio number on 10th november 2017, at about 9:00 pm after 3 hour there is nothing will happens, after that i call jio customer care about this they say there is no transection happen so jio customer care cant help me, then i check bhim app there is nothing how i complain the problem, it shows "call bank" then i call my bank but bank customer care cant help, then sir how i get my money back, when there is no recharge happen, kindly check it please..

                Upi ref.[protected].
                Bank - sbi
                Aug 24, 2019
                Complaint marked as Resolved 
                issue not resolved yet
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Aug 24, 2019
                Updated by Ranjeet Prasad
                issue not have been resolved yet.
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                  S
                  sangitamule
                  from Pune, Maharashtra
                  Nov 10, 2017
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                  Address: Ratnagiri, Maharashtra, 410501

                  I have sbi saving account now i check my statement online then i see the monthly average balance non maintenance charge deduct two, three, four times in one month.in which rules under deduct this charge. Thinking its totally wrong. Where should customer give complaints against these. I attached my bank statement. Today 10/11/17 114=00 rs in my account i swipe card to remove 100 rupees at time the transaction not success because sbi deduct atm decline charge 23.60 rs
                  +4 photos
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    M
                    Monisha Karthik
                    from Tumkur, Karnataka
                    Nov 10, 2017
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                    Address: Bangalore, Karnataka, 560075

                    What is actually happening in sbi bank actually.
                    Without any intimation what is the reason to debit money from our account saying transferred to investment intermedi.
                    Did i ask to invest anywhere without my knowledge how come you guys can deduct from my savings account.
                    If there is no action taken regarding this issue for sure i will close my savings account in sbi

                    Regards
                    Monisha
                    +1 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Debit rs. 295 without any information by investment intermedi from my SBI account . I don't invest in any company in my whole life. My cell no. [protected]. I want my money back asap.
                    Have the same complaint.Please revert ASAP.
                    I dont know why my account is debited by INVESTMENT INTERMEDI.
                    please help and return my amount.

                    debit regarding investment intermedi without any intimation - Comment #3148428 - Image #0
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                      A
                      Anil Girdhar
                      from Thanesar, Haryana
                      Nov 10, 2017
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                      Address: 132001

                      I am having saving bank account in state bank of india sector-8, karnal. Atm card is issued against this s. B account. Atm card is lying with me but some body withdrawn money from sbi atm hfbc[protected] mahesh garden near anaj m, delhi on 10/11/17. Txn#1074 rs 20000, txn #1076 rs 20000 at 11.37 p. M.
                      Then money withdrawn from sbi atm hfnc[protected] anaj mandi ghevra, delhi on 10/11/2017. Txn#4344 rs 20000, txn #4346 rs 20000 at 1.54 a. M
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        M
                        Mukesh Suthar 17
                        from Perambalur, Tamil Nadu
                        Nov 10, 2017
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                        Resolved

                        Address: Bikaner, Rajasthan, 31584
                        Website: [email protected]

                        Dear sir,

                        I opened an account in sbi bank about three months ago & till they couldn't submit my mobile number in my account. I can not visit the branch because i am out of town. & i already mailed in branch and they ignored it, so i request to you to submit my mobile number in my account. Please do something about it

                        Branch code is - 31584

                        Thanks.
                        Nov 10, 2017
                        Complaint marked as Resolved 
                        The branch couldn't submit my mobile number in my account
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Nov 10, 2017
                        Updated by Mukesh Suthar 17
                        update my mobile number in my account

                        mobile number - [protected] ( Has to be register )
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                          J
                          Jagmohan Monga
                          from Jamshedpur, Jharkhand
                          Nov 10, 2017
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                          Address: Sri Ganganagar, Rajasthan, 335001
                          Website: [email protected]

                          Sir i am retired postmaster from head post office churu my pension revised as per cpcpre2016and orders issued by assistant accounts officer o/o director of accounts (Postal) jaipur -14 department of posts of india on27/9/2017 and copy of letter sent to state bank of india cppcdelhi paying branch suratgarh account number [protected] but no action taken for revision of my pension also arrear due wef1/01/2016 to30/11/2016 previously basic pension wasrs24317/ and now revised asrs25250/+ [protected]@3% and medical [protected]@1000/ pm less communication amtrs3878/ pl do needful also letter ppo copy given to bm sbi suratgarh and sent copy direct to cppcdelhi chandni chowk delhi by regd post on9/11/2017
                          +1 photos
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                            J
                            John Klement
                            from Bengaluru, Karnataka
                            Nov 10, 2017
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                            Address: 560043

                            I preclosed my car loan in august however the emi is still getting deducted 2 months after this. I went to the sbi branch and complaint and they reversed the september months emi. Now again they have deducted for the month of october. They do not answer the phone calls. This

                            Branch code 031616
                            (Last six characters of ifsc code represent branch code.)
                            Address bharti nagar, bangalore 560042
                            District bangalore urban
                            State karnataka
                            Branch bharti nagar, bangalore
                            Contact number

                            25364705
                            Email sbi.[protected]@sbi.co.in
                            Website sbi.co.in
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              S
                              sawant shital
                              from Mumbai, Maharashtra
                              Nov 10, 2017
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                              Address: Mumbai Suburban, Maharashtra, 400072

                              Sbi saving account no;[protected]

                              On the date of[protected] and 2nd 6300 amt has been debited from my saving account without the information and i didn't got any alert about this
                              Than visited my home branch andheri sakinaka mumbai 400072 but no one gave any singal responce ms mishal diel and bank manager mr. Pratiyush kumar employee code;594201 insted of helping me there are telling that the transcation has been done by my side which is wrong.

                              Thanks & regards
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                B
                                brijesh rawat 122
                                from Delhi, Delhi
                                Nov 10, 2017
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                                Address: 261016

                                Dear sir i went to your sbi atm at today11 am. Trying to withdrew 5000 money from my sbi card but after entering amount and detail suddenly atm server has been down and i didn't got any money also i received transaction message on my mobile please return my money as soon as possible i'll be highly thankful to you
                                Card number ending 2742
                                Contact-[protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Nov 10, 2017
                                Updated by brijesh rawat 122
                                I am waiting for refund my money please send me.

                                Thanks
                                Brijesh
                                [protected]
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                                  A
                                  abhi sahdev
                                  from Pune, Maharashtra
                                  Nov 10, 2017
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                                  Address: 400615
                                  Website: Sbi

                                  Restarting my suspended account sbi asking me to come from mumbai to kolkata, surprise when government is going digital, why can sbi mumbai branch help me to relocate and restarting my old account from mumbai only

                                  Account number [protected]
                                  Abhishek sahdev & sweta sahdev
                                  Old branch kolkata 11541 and want to move same account at mumbai, as i am living mumbai
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Pushpendu Bhattacharjee
                                    from Kolkata, West Bengal
                                    Nov 10, 2017
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                                    Address: Kolkata, West Bengal, 700083
                                    Website: portal2.passportindia.gov.in/AppOnlineProject/secure/SearchArnAction

                                    I have already done payment for the payment but it still comes as failed.
                                    Please help.

                                    Application reference number 17-[protected]
                                    Given name pushpendu bhattacharjee
                                    Service type fresh
                                    Type of application normal
                                    Fee (Rs.) 1500.00
                                    Payment status (Internet banking) failed

                                    My transaction number is[protected]
                                    Bank from which it is payed is bank of baroda.

                                    Please help. They dont respond to phone call nor in email.

                                    Sbi or you can say state bank of india is the 3rd class bank in the world.
                                    HTTPs://WWW.COMPLAINTBOARD.in/…/customercare-00691-sbi-co-i&acir...

                                    They deduct payment and dont even bother to refund it back.
                                    Useless bank, firstly they dont even check consumer forum website not even the system tries to check on it.

                                    Secondly they leak informations of good moneytary accounts where extenal sources tries to hack and fraud them.
                                    Please dont make accounts in sbi.
                                    Check this lot of people tries to pay for passport but status is failed and they dont even bother to check it.

                                    Phone number[protected] is a # always comes busy or engaged
                                    Service helpdesk, they are # # dont even support customers
                                    Customercare.[protected]@sbi.co.in

                                    Good techniques of fooling customers.

                                    Failed transaction

                                    .

                                    HTTPs://WWW.COMPLAINTBOARD.in/compl…/online-sbi-l195574. Html
                                    +1 photos
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Nov 11, 2017
                                    Updated by Pushpendu Bhattacharjee
                                    please resolve it, they dont care
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                                      D
                                      Dharmeshdd
                                      from Diu, Daman and Diu
                                      Nov 10, 2017
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                                      Address: Rajkot, Gujarat, 360003

                                      Hello!

                                      I have applied for fresh passport on 30th oct 2017 at 11:50 p. M and i have made payment of inr 1513.35 using my bank of india account number [protected].

                                      At that time payment was failed and the amount was deducted from my account. So, i'd like request you to refund my money in my account.

                                      Application reference number 17-[protected]
                                      Given name chandni rameshbhai sagpareeya
                                      Transaction date 30th oct 2017 at 11:50 p. M

                                      Here in attached file (My bank account statement) black box displays the failed transaction and till not refunded to my account where green box displays the successful transaction.

                                      P. S - i repay the fees for passport on 2nd november 2017 to proceed further my passport application.

                                      Hoping to hear from you soon!

                                      Thanks,
                                      Dharmesh d
                                      ​mob - +91 [protected]​
                                      +1 photos
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                                        asadkhan.tech
                                        from Noida, Uttar Pradesh
                                        Nov 10, 2017
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                                        Address: New Delhi, Delhi, 110025

                                        I transfer the amount rs : 32870.36/- to third party waya neft a/c no : [protected] on 6-oct-2017 but he not credited the amount till now.

                                        Following the detail of transfer :

                                        Beneficiary a/c no : [protected]
                                        Utr no : sbin[protected]
                                        Ref no : inb-ire 7304270

                                        My a/c detail :

                                        State bank of india
                                        A/c holder : md asad khan
                                        Source a/c no : [protected]
                                        Branch name : zakir nagar
                                        Branch code : 8079
                                        City : delhi
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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