State Bank of India [SBI] Complaints & Reviews

I have Ordered Earpods on Amazon but not recieved the product, Amazon has initiated the refund but still not credited in my bank. So as a result amazon provided a Refund Reference number - 957005

Hello, I want to activate auto sweep facility in my bank account...
Hope the problem will be resolved as soon as possible

I have paid double on a product name madam golorious women grey wedges so i asked to refund flipkart and they provide me a bank refferal id[protected] and told me that refund will credited on 10 may but still i wouldn't received my refund..so i request you for this complaint

I was getting SMS on overdue amount of Rs. 3659/- for a SBI card which was never delivered to me. I never used SBI card for past 10years and I am not sure for what reason I was getting the overdue.
When contacted the customer care they told they are not able to see any transaction/ purchase on the card and even they are not sure to which email account statement are sent. After several calls finally I could able to get the account no. I requested to wave-off my balance as I haven't made any purchase or any transactions from past 10yrs and do not know how Rs. 3659/- was raised. They didn't do it.
Finally I paid the overdue amount as it was affecting my CIBIL score. Now I need the NOC letter and closure letter. When checked with customer care they mentioned it is sent to mailing address. But not sure to which mailing address it is sent.

Could you please send the NOC letter and closure document to my email id mentioned in the request in Interaction Id[protected].

Regards,
Nagabhooshan Shet
+91-[protected]

I have 1215 SBI reward points, with that points I started doing DTH recharge, I gave all the details regarding my recharge, 303rs rewards point rest of the amount from my account I’m paying, after proceeding my points got 0 but no money from my account. How do I get back my reward points

Good evening

NON-DISPATCH OF ATM CARD

I have raised multiple complaints and request through customer service and yono app however NIL response received from SBI. Dropped several mails to to mail ID indicated by customer rep and the complaint was closed indicating to mark mail to some other id which does not exist (Screenshot attached). Tried reaching home branch by telephone as per contact number provided by customer service rep, someone picked up the call and hanged up saying connecting to relevant person.

Few correspondences made to SBI via email placed for reference.

Regards

Begin forwarded message:
From: GM Customer
Date: 17 May 2022 at 8:38:26 PM IST
To: [protected]@gmail.com
Subject: Re: SBI Customer Care - Case[protected] has been resolved {4674170} {4684999}

Dear Sir/Madam,
Thank you for writing to us at State Bank Contact Centre.
With reference to your grievance, we regret to inform you that we at email contact centre do not have provision to check the status of the provided case ID.
We request you to kindly take up the issue with below mentioned Email id for further assistance.
• dgmcsops.[protected]@sbi.co.in
For any further assistance or queries, please contact us by:
• Calling on our 24X7 Toll free Helpline No.[protected], [protected], 18001234 and Toll no [protected]..
• Writing to us at [protected]@sbi.co.in
Assuring you of our best services at all times.

From: [protected]@gmail.com
Sent:14 May 2022 18:32:12
To: GM Customer
Subject: Re: SBI Customer Care - Case[protected] has been resolved {4674170}


Good evening

Branch code SBIN0011916, State Bank of India CHERTHALA SOUTH

Request for early resolution

Regards
Abhijith R


On Sat, May 14, 2022 at 4:22 PM GM Customer wrote:
Dear Sir/Madam,
Thank you for writing to us at State Bank Contact Centre.
We regret the inconvenience caused to you.
With reference to your grievance, we request you to kindly provide us the below mentioned verification details for further assistance.
• Branch name or Code:_________
For any further assistance or queries, please contact us by:
• Calling on our 24X7 Toll free Helpline No.[protected], [protected], 18001234, 18002100 and Toll No.[protected].
• Writing to us at [protected]@sbi.co.in
Assuring you of our best services at all times.

From: [protected]@gmail.com
Sent:12 May 2022 12:59:33
To: sbi.[protected]@sbi.co.in; gm.[protected]@sbi.co.in
Subject: Fwd: SBI Customer Care - Case[protected] has been resolved
Good afternoon


Refer to my complaint regarding non-receipt of ATM card.

I have applied for ATM card in April 2022 However, I have not received the same till date.

Last week I have raised a complaint regarding card not yet dispatched. For this complaint I have received trail mail - it says ‘Approved’

I fail to understand the meaning of ‘approved’ when the status still remains ‘card not yet dispatched’.

I tried calling the Sbi Home branch wherein someone picked up the call and said he is connecting to someone else and disconnected the call. No one bothered to pick up the call later.

I again contacted customer care for resolution and I was told nothing more can be done and drop mail to home branch, they might help !

As a fellow government employee, I understand SBI also is a government bank but the service I received is just pathetic and Atrocious.

Request look into the matter at an early date.

My alternate contact number is [protected].

Regards
Abhijith R

Begin forwarded message:

From: SBI - Customer Service
Date: 7 May 2022 at 6:55:55 PM IST
To: [protected]@gmail.com
Subject: SBI Customer Care - Case[protected] has been resolved
Reply-To: noreply.[protected]@sbi.co.in

Dear Sir/Madam,

Thank You for Banking with us. Customer Care Case: 97439055 for ATM RELATED - ATM CARD/PIN RELATED - ATM CARD NOT RECEIVED has been Resolved. In Case of any further queries please contact our Customer Care Team or visit your nearest Branch.
Please find the resolution below:
Approved


Please help us to serve you better by providing your valuable feedback. Visit Bank.sbi - customer care- complaints and compliments - Customer Complaint and Request Form or call on our Toll Free Numbers [protected] or [protected].
This is a System Generated Email, Please Do Not Reply

Thank you,
SBI Bank Customer Care

The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorized. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group.
---

Requesting for refund of rupees 1085 from the reference number - DUJ0088864

I ordered two products from nykaa with same order ID --NYK[protected]
but for some reason I canceled that on the same date that is 9th of my 2022.in nykaa it is mentioned that the refund is already initiated and should reach to your bank by 14th May But it did not reach yet and today is 17th May.
My reference number for those two products are[protected],[protected]
And the amount for first one is 251.26 and the other is 219.74
The total refund is showing 470.99
My registration phone no is [protected]
Please check and take necessary action

Transaction Date mentioned on[protected] and the said amount Rs.2000 has debit from my A/c no. [protected] on[protected]. So kindly resolve my request.

I have closed my credit card payment in sbi card no[protected] on[protected]
still i have not received noc from sbi
kindly do the needful

Since 2019 I have used net banking.but now I log in to sbi net banking it shows invalid user name either I entered the correct username what is the solution for this

My order I'd[protected].
My return is .D1ZtpLnMRRMA

I recieved this order on may 1 Sunday and on my Amazon account it say refund but I didn't recieve the said amount on my bank account.. I ask the Amazon department to initiate my problem as possible. Thank u

I booked a IRCTC train ticket on 10 May, due fully wait listed my ticket got auto cancelled and it says the money will refunded by 3 - 4 days. Today I received a notification in phonepe that money is refunded and send to my SBI card, but money is not credited. When I connect with their support, they said it is already send to bank and they need to process.why it is getting late to credit my money to my account as phonepe is already sent a money

SBI Branch Govandi EAST mumbai IFSC SBIN00013055
SBI branch Manger denied to convert A/c type While SBI Customer Care Told me to visit Brach for Change Account Type
SBI GOVANDI east BRANCH manager Tells Me to close Existing A/c and Open New Account. CONTACT [protected] For more details.

I ordered two products from nykaa with same order ID but some reason I canceled that on the same date that is 9th of my 2022.in nykaa it is mentioned that the refund should be reach to your band by 14th May which is today.
My reference number for those two products are[protected],[protected]
And the amount for first one is 251.26 and the other is 219.74
The total refund is showing 470.99

I've ordered product from Amazon on 18 April 2022. Due to some defect I've filed refund on 21 April 2022. The refund got stuck and the process for it was initiated again on 30 April 2022 and got reference number on 9 April 2022. It was mentioned that the refund will be credited to your bank account within 3-5 business days but I haven't got my refund yet. The price of the product is 480 rupees. I request you to consider my complaint and help me in getting my refund as soon as possible.
The Refund Reference Number for the transaction is[protected].
My account details are as follows:
Account no: [protected]
IFSC Code: SBIN0001941

I have ordered a CELLBELL chair from AMAZON on 27 March 2022 with order id[protected] and costs rupees 3, 699 and I pay this amount from my SBI Debit card because of quality issue I have return this chair but after returning not get refund in my account so I contact to seller and Amazon also and they told me that they have send the refund at 16 April 2022 and told me to contact your respected bank. Bank Employee told me that there are no any pending amount showing in your account so u contact to your third party app regarding this issue. So one more time i contacted with Amazon and this time they send me Refund Reference Number# ONUS20220412 and send me in written that "Refund is been initiated from our side please call to your bank for this if it is not reflecting into your bank account." so i contacted to bank and they just said me that if we got any pending request then we should approve its around 1 month I do not get any amount in my bank. What should I do?
I appel to you that plz get Attension in this case and help me out.
Thank You.

On 30.04.22 a transaction of Rs 5000 was performed through Phone pay to my SBI Account.
In statement transaction is appearing successful but Amount have not been credited to Saving bank account, On enquiry from Phone pay support its advised that Bank have confirmed successful receipt of amount.
AMOUNT IS NOT CREDITED TO MY ACCOUNT.

Applied for Debit Card 45 days back which is not dispatched yet

Espected Sir / Madam,

Myself Kuntal Dey having SBI Credit Card not able to pay my dues due to unemployment for last 2 years. I acknowledged my liabilities & have no bad intention that I will not pay.

But last few days SBI Card recovery agents calling each & every time & threatening & humiliating me. They are sending goons to my parents & family to humiliate them. My father having serious heart issue. They are misbehaving with my spouse also.

Request you to please help me to overcome this problem & please give a peace to my parent & family.

Thanking you,

Yours faithfully,

Kuntal Dey