Claimed

State Bank of India [SBI] Complaints & Reviews

1.4
Updated: Feb 23, 2026
Complaints 27953
Resolved
7397
Unresolved
20556
Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

State Bank of India [SBI] reviews & complaints page 65

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
abhi2789
from Navi Mumbai, Maharashtra
May 24, 2022
Report
Copy

Address: seaqueen plaza, sector 4 , kopar khairane , navi mumbai 400709 , maharashtra
Website: www.sbi.co.in

I had opened account on 22/04/22 and my request for debit card was accepted on 23/04/2022 but its been more than 1 month i havent received my debit card yet. As i checked the status its showing not yet dispatched .please look into this and help me out because its urgent for me to have atm card as i want to withdraw cash and do other day-today transaction
State Bank of India [SBI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Manojmax
    May 24, 2022
    Report
    Copy

    Address: Connought place

    On 17th may 14:30 hrs i was withdrawing rs 10, 000/- amount from my EZ Pay card [protected], But cash never came from ATM machine but it got deducted from card . Tried complain to sbi CC after many days they took my complain, but no response so far... Kindly help me to get amount reverse in the card.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      burrasatish9
      from Siddipet, Andhra Pradesh
      May 23, 2022
      Report
      Copy

      Address: Siddipet

      Sir
      My Credit cards bill was pending 71000 due to my health issues unable to pay last 3 months .
      I already told to agents I will clear total amount by next month before 15.
      But recovery agents harrasment is very bad.
      They are calling and harrassed to my villagers and my family members.
      That will be effected on my lifes.
      This is way of recovery system in RBI guidelines.
      You will take legal action if I will not pay but this is not correct way of recovery. Can you please stop this type harrasment and calls i will clear all payments by next month give me time .
      [protected] this is the person number who is creating harrasment otherwise I will go for legal action for this harrasment...
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Verified Support
      May 25, 2022
      State Bank of India [SBI] Customer Care's response
      Dear customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 909022.
      May 25, 2022
      Updated by burrasatish9
      Sir
      My Credit cards bill was pending 71000 due to my health issues unable to pay last 3 months .
      I already told to agents I will clear total amount by next month before 15.
      But recovery agents harrasment is very bad.
      They are calling and harrassed to my villagers and my family members.
      That will be effected on my lifes.
      This is way of recovery system in RBI guidelines.
      You will take legal action if I will not pay but this is not correct way of recovery. Can you please stop this type harrasment and calls i will clear all payments by next month give me time .
      [protected] this is the person number, person name is Sathish Ramaswamy. who is creating harrasment otherwise I will go for legal action for this harrasment...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        burrasatish9
        from Siddipet, Andhra Pradesh
        May 23, 2022
        Report
        Copy

        Address: Siddipet

        Sir my credit card payment unable pay last 3 months due to some health issues..I told to agents and bankers i ek pay nect month total amount but they are calling to my villagers number and harrassed to them and my family members.this is effective on my family lives.
        This is the way of rbi guidelines recovery system.
        Please approach by rbi guidelines.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          O
          Ommuj
          from Itanagar, Arunachal Pradesh
          May 23, 2022
          Report
          Copy

          I order Product from Amzon Order id[protected] ant esport superflow 120 kit ARGB case fan on dated 26 April 2022 but product was missing some item so i returned the product .On dated 10 may 2022 Amozon Refunded amount of Rs 2150/-
          The Refund Reference Number for the transaction is[protected]
          But still Amount not reflect in my Bank account.my Account details State bank of India Ac no [protected]. So plz investigate the bank for this transaction pending amount .thank you sir
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jita Cholleati
            May 21, 2022
            Report
            Copy

            My account is locked out and now am unable to unlock with my PAN and DOB. Neither the website allows to create a new account with the same PAN.
            Kindly help me resolve this to continue my demat transactions..
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Himanshunarula
              from Kapurthala, Punjab
              May 21, 2022
              Report
              Copy

              Address: Kotkapura

              Hi

              The complaint is about the branch Kotkapura, punjab.
              SBIN0050040
              Himanshu Narula
              S/0 satish kumar narula
              I had a student loan in sbi when i went to Australia in 2015. It was a Joint loan account with my father so if I do not pay, my father can pay it off.

              In 2020, i paid off all the loan amount with interest. But i still have my account in sbi because i did not expect the bank to defraud and mislead me.

              In 2022, my father satish kumar narula and my brother Ashish Narula appled for a current account. The application got rejected saying our cbill score is very low. And we havr still 13 lakh pending for my student loan account.
              Upon showing proof of statements and my online banking transactions. We proved that it has been paid off. But the manager in kotkapura refused his mistake. And said, It will take time in process. And misbehaved with my 57 years old father. He is a heart patient and has high bp problem. Now i am in Australia and want to know what are my options?. As a NRI account holder. I am inclined to remove all our accounts from SBI kotkapura and open it sonewhere there is respectful staff. And i will make sure no one from my circle even visit sbi and open account there.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              May 21, 2022
              Updated by Himanshunarula
              Branch is kotkapura not kapurthala
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                dip verma
                from Lakheri, Rajasthan
                May 20, 2022
                Report
                Copy

                Address: Mata ji ke mandir ke pass lakheri rajasthan

                I have an account in state Bank of India and money debited from my account without permission.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Satyarth Saurabh
                  May 20, 2022
                  Report
                  Copy

                  Myself sonam Kumari sbi account number is [protected].
                  My Yono app is not working so i went to branch and complaied but the issue still persist.
                  I am a mother of two young kids and its very difficult to frequently run to sbi home branch for same issue.
                  I have attached my bank details for your reference.
                  Thanking you,
                  Sonam Kumari,
                  Mob-[protected], [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Address: Near siddharod temple , Anand nagar road, old hubli , hubli Karnataka

                    On 5th of August At 6:27 approximately
                    I have transferred 3000/- To
                    Mr. Mansoor pasha
                    Upi ID : [protected]@oksbi
                    Transaction Reference Number:[protected]

                    The amount got debited from my account and it showed the transaction is successfully completed

                    But the recipient has not received the money in there Bank account

                    I have contacted sbi through email
                    support.[protected]@sbi.co.inbr...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    J
                    Jai Deo Tiwari
                    from Bengaluru, Karnataka
                    May 20, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Bangalore
                    Website: www.sbicard.com/creditcards/app/user/login

                    This is regarding financial terrorism of SBI credit card department. They didn't dispatch credit card, there was no outstanding amount. But since last 5 years they are torturing by calling, generating unexpected bills and sold my data to third party Financial terrorists for surprise attacks.

                    RBI has given authority to this/these banks to blackmail customer for CIBIL score if we do not support their immoral and unethical financial fraud which can be called as Financial terrorism they spoil CIBIL score and that affects our various normal activities in life.

                    I visited few of the nearby SBI branches. They forward to another branch to take care these issues and no one help on this to close or clarify.

                    Reported many times to customer care and their officials, they say will close with repetitive words of sorry for inconvenience but again the status is same. Now, they have sold my phone number to so many third party.

                    Govt of India must take actions against these frauds which i treat as Financial Terrorism.
                    Jun 25, 2022
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    May 25, 2022
                    State Bank of India [SBI] Customer Care's response
                    Dear customer, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 909020.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sujit1988
                      May 20, 2022
                      Report
                      Copy

                      Address: Odisha

                      I had submitted application and tried to pay online via upi but after successful payment, passsport payment status is showing as failed, and redfund due date is already exceeded but I didn't get any refund.

                      I tried to call SBI phone number mentioned in pasport portal, but no one is picking up the call, neither getting any response from email Customercare.[protected]@sbi.co.in
                      Service/Helpdesk Phone No.:[protected].

                      Payment amount: 1500
                      Payment mode: upi
                      Payment bank : yes bank
                      Payment date: 31 march 2022
                      Transaction id :[protected]
                      Application reference number : 22-[protected]

                      I checked with the bank also, this the reply from my bank

                      [protected]@yesbank.in
                      Wed, Apr 27, 5:12 PM
                      to me

                      Dear Mr. Sujit,
                      Greetings from YES Bank Ltd.
                      Thank you for taking the time to write to us. This is with reference to your appended e-mail dated April 26, 2022 regarding Transaction.
                      We wish to inform you that the disputed transaction amount of INR 1, 500 has been successfully credited to your beneficiary account.
                      We request you to find the below beneficiary details for your reference.
                      Transaction date : March 31, 2022
                      Transaction mode : UPI
                      Transaction amount : 1, 500
                      Beneficiary IFSC code : SBIN0016209
                      Beneficiary account number :[protected]

                      Pls note that.
                      I have resubmitted a new application and paid again and it is done and and recieved passport aswell, so I no longer needed the failed application, just initiate the refund Thanks.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sandy8888
                        from Delhi, Delhi
                        May 19, 2022
                        Report
                        Copy

                        Dear Sir,
                        As per above subject I am having SBI account having account no [protected]. I lost my passbook.

                        Regards
                        Sandip Singh
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Adharsh Annam
                          May 19, 2022
                          Report
                          Copy

                          I have Ordered Earpods on Amazon but not recieved the product, Amazon has initiated the refund but still not credited in my bank. So as a result amazon provided a Refund Reference number - 957005
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Jun 06, 2022
                          Updated by Adharsh Annam
                          Its been several weeks still nothing changed i didn't got my refund yet

                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kulkarni sujan
                            May 19, 2022
                            Report
                            Copy

                            Hello, I want to activate auto sweep facility in my bank account...
                            Hope the problem will be resolved as soon as possible
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              L
                              Lalit Kuli
                              from Guwahati, Assam
                              May 19, 2022
                              Report
                              Copy

                              I have paid double on a product name madam golorious women grey wedges so i asked to refund flipkart and they provide me a bank refferal id[protected] and told me that refund will credited on 10 may but still i wouldn't received my refund..so i request you for this complaint
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Bhooshans
                                from Bengaluru, Karnataka
                                May 18, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                I was getting SMS on overdue amount of Rs. 3659/- for a SBI card which was never delivered to me. I never used SBI card for past 10years and I am not sure for what reason I was getting the overdue.
                                When contacted the customer care they told they are not able to see any transaction/ purchase on the card and even they are not sure to which email account statement are sent. After several calls finally I could able to get the account no. I requested to wave-off my balance as I haven't made any purchase or any transactions from past 10yrs and do not know how Rs. 3659/- was raised. They didn't do it.
                                Finally I paid the overdue amount as it was affecting my CIBIL score. Now I need the NOC letter and closure letter. When checked with customer care they mentioned it is sent to mailing address. But not sure to which mailing address it is sent.

                                Could you please send the NOC letter and closure document to my email id mentioned in the request in Interaction Id[protected].

                                Regards,
                                Nagabhooshan Shet
                                +91-[protected]
                                Jun 19, 2022
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Verified Support
                                May 19, 2022
                                State Bank of India [SBI] Customer Care's response
                                Dear Customer, We regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number <905633>.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rajasmall
                                  from Warangal, Andhra Pradesh
                                  May 18, 2022
                                  Report
                                  Copy

                                  I have 1215 SBI reward points, with that points I started doing DTH recharge, I gave all the details regarding my recharge, 303rs rewards point rest of the amount from my account I’m paying, after proceeding my points got 0 but no money from my account. How do I get back my reward points
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    achilles1434
                                    May 17, 2022
                                    Report
                                    Copy

                                    Address: SBI Cherthala, SBIN0011916

                                    Good evening

                                    NON-DISPATCH OF ATM CARD

                                    I have raised multiple complaints and request through customer service and yono app however NIL response received from SBI. Dropped several mails to to mail ID indicated by customer rep and the complaint was closed indicating to mark mail to some other id which does not exist (Screenshot attached). Tried reaching home branch by telephone as per contact number provided by customer service rep, someone picked up the call and hanged up saying connecting to relevant person.

                                    Few correspondences made to SBI via email placed for reference.

                                    Regards

                                    Begin forwarded message:
                                    From: GM Customer
                                    Date: 17 May 2022 at 8:38:26 PM IST
                                    To: [protected]@gmail.com
                                    Subject: Re: SBI Customer Care - Case[protected] has been resolved {4674170} {4684999}

                                    Dear Sir/Madam,
                                    Thank you for writing to us at State Bank Contact Centre.
                                    With reference to your grievance, we regret to inform you that we at email contact centre do not have provision to check the status of the provided case ID.
                                    We request you to kindly take up the issue with below mentioned Email id for further assistance.
                                    • dgmcsops.[protected]@sbi.co.in
                                    For any further assistance or queries, please contact us by:
                                    • Calling on our 24X7 Toll free Helpline No.[protected], [protected], 18001234 and Toll no [protected]..
                                    • Writing to us at [protected]@sbi.co.in
                                    Assuring you of our best services at all times.

                                    From: [protected]@gmail.com
                                    Sent:14 May 2022 18:32:12
                                    To: GM Customer
                                    Subject: Re: SBI Customer Care - Case[protected] has been resolved {4674170}


                                    Good evening

                                    Branch code SBIN0011916, State Bank of India CHERTHALA SOUTH

                                    Request for early resolution

                                    Regards
                                    Abhijith R


                                    On Sat, May 14, 2022 at 4:22 PM GM Customer wrote:
                                    Dear Sir/Madam,
                                    Thank you for writing to us at State Bank Contact Centre.
                                    We regret the inconvenience caused to you.
                                    With reference to your grievance, we request you to kindly provide us the below mentioned verification details for further assistance.
                                    • Branch name or Code:_________
                                    For any further assistance or queries, please contact us by:
                                    • Calling on our 24X7 Toll free Helpline No.[protected], [protected], 18001234, 18002100 and Toll No.[protected].
                                    • Writing to us at [protected]@sbi.co.in
                                    Assuring you of our best services at all times.

                                    From: [protected]@gmail.com
                                    Sent:12 May 2022 12:59:33
                                    To: sbi.[protected]@sbi.co.in; gm.[protected]@sbi.co.in
                                    Subject: Fwd: SBI Customer Care - Case[protected] has been resolved
                                    Good afternoon


                                    Refer to my complaint regarding non-receipt of ATM card.

                                    I have applied for ATM card in April 2022 However, I have not received the same till date.

                                    Last week I have raised a complaint regarding card not yet dispatched. For this complaint I have received trail mail - it says ‘Approved’

                                    I fail to understand the meaning of ‘approved’ when the status still remains ‘card not yet dispatched’.

                                    I tried calling the Sbi Home branch wherein someone picked up the call and said he is connecting to someone else and disconnected the call. No one bothered to pick up the call later.

                                    I again contacted customer care for resolution and I was told nothing more can be done and drop mail to home branch, they might help !

                                    As a fellow government employee, I understand SBI also is a government bank but the service I received is just pathetic and Atrocious.

                                    Request look into the matter at an early date.

                                    My alternate contact number is [protected].

                                    Regards
                                    Abhijith R

                                    Begin forwarded message:

                                    From: SBI - Customer Service
                                    Date: 7 May 2022 at 6:55:55 PM IST
                                    To: [protected]@gmail.com
                                    Subject: SBI Customer Care - Case[protected] has been resolved
                                    Reply-To: noreply.[protected]@sbi.co.in

                                    Dear Sir/Madam,

                                    Thank You for Banking with us. Customer Care Case: 97439055 for ATM RELATED - ATM CARD/PIN RELATED - ATM CARD NOT RECEIVED has been Resolved. In Case of any further queries please contact our Customer Care Team or visit your nearest Branch.
                                    Please find the resolution below:
                                    Approved


                                    Please help us to serve you better by providing your valuable feedback. Visit Bank.sbi - customer care- complaints and compliments - Customer Complaint and Request Form or call on our Toll Free Numbers [protected] or [protected].
                                    This is a System Generated Email, Please Do Not Reply

                                    Thank you,
                                    SBI Bank Customer Care

                                    The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorized. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group.
                                    ---
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Bhagavathy A
                                      May 17, 2022
                                      Report
                                      Copy

                                      Address: University of Madras

                                      Requesting for refund of rupees 1085 from the reference number - DUJ0088864
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit