State Bank of India [SBI] Complaints & Reviews

I tried booking a ticket using Ixigo and made a payment of Rs. 1166.03 from SBI bank account linked with Paytm on[protected].
The amount is deducted from my bank account but the Ixigo payment failed and money is not credited back to my account even after six months.
The transaction details in my account are
03-Nov-21
(03-Nov-2021)
TO TRANSFER
UPI/DR/[protected]/LE TRA
VE/SBIN/letravenue/ixigo
TRANSFER TO 5097692
162098
1, 166.03

Attached here are proofs of the payment transaction and Ixigo status indicating payment failed.
Please refund my money.

I had opened account on 22/04/22 and my request for debit card was accepted on 23/04/2022 but its been more than 1 month i havent received my debit card yet. As i checked the status its showing not yet dispatched .please look into this and help me out because its urgent for me to have atm card as i want to withdraw cash and do other day-today transaction

On 17th may 14:30 hrs i was withdrawing rs 10, 000/- amount from my EZ Pay card [protected], But cash never came from ATM machine but it got deducted from card . Tried complain to sbi CC after many days they took my complain, but no response so far... Kindly help me to get amount reverse in the card.

Sir
My Credit cards bill was pending 71000 due to my health issues unable to pay last 3 months .
I already told to agents I will clear total amount by next month before 15.
But recovery agents harrasment is very bad.
They are calling and harrassed to my villagers and my family members.
That will be effected on my lifes.
This is way of recovery system in RBI guidelines.
You will take legal action if I will not pay but this is not correct way of recovery. Can you please stop this type harrasment and calls i will clear all payments by next month give me time .
[protected] this is the person number who is creating harrasment otherwise I will go for legal action for this harrasment...

Sir my credit card payment unable pay last 3 months due to some health issues..I told to agents and bankers i ek pay nect month total amount but they are calling to my villagers number and harrassed to them and my family members.this is effective on my family lives.
This is the way of rbi guidelines recovery system.
Please approach by rbi guidelines.

I order Product from Amzon Order id[protected] ant esport superflow 120 kit ARGB case fan on dated 26 April 2022 but product was missing some item so i returned the product .On dated 10 may 2022 Amozon Refunded amount of Rs 2150/-
The Refund Reference Number for the transaction is[protected]
But still Amount not reflect in my Bank account.my Account details State bank of India Ac no [protected]. So plz investigate the bank for this transaction pending amount .thank you sir

My account is locked out and now am unable to unlock with my PAN and DOB. Neither the website allows to create a new account with the same PAN.
Kindly help me resolve this to continue my demat transactions..

Hi

The complaint is about the branch Kotkapura, punjab.
SBIN0050040
Himanshu Narula
S/0 satish kumar narula
I had a student loan in sbi when i went to Australia in 2015. It was a Joint loan account with my father so if I do not pay, my father can pay it off.

In 2020, i paid off all the loan amount with interest. But i still have my account in sbi because i did not expect the bank to defraud and mislead me.

In 2022, my father satish kumar narula and my brother Ashish Narula appled for a current account. The application got rejected saying our cbill score is very low. And we havr still 13 lakh pending for my student loan account.
Upon showing proof of statements and my online banking transactions. We proved that it has been paid off. But the manager in kotkapura refused his mistake. And said, It will take time in process. And misbehaved with my 57 years old father. He is a heart patient and has high bp problem. Now i am in Australia and want to know what are my options?. As a NRI account holder. I am inclined to remove all our accounts from SBI kotkapura and open it sonewhere there is respectful staff. And i will make sure no one from my circle even visit sbi and open account there.

I have an account in state Bank of India and money debited from my account without permission.

Myself sonam Kumari sbi account number is [protected].
My Yono app is not working so i went to branch and complaied but the issue still persist.
I am a mother of two young kids and its very difficult to frequently run to sbi home branch for same issue.
I have attached my bank details for your reference.
Thanking you,
Sonam Kumari,
Mob-[protected], [protected]

On 5th of August At 6:27 approximately
I have transferred 3000/- To
Mr. Mansoor pasha
Upi ID : [protected]@oksbi
Transaction Reference Number:[protected]

The amount got debited from my account and it showed the transaction is successfully completed

But the recipient has not received the money in there Bank account

I have contacted sbi through email
support.[protected]@sbi.co.inbr...

This is regarding financial terrorism of SBI credit card department. They didn't dispatch credit card, there was no outstanding amount. But since last 5 years they are torturing by calling, generating unexpected bills and sold my data to third party Financial terrorists for surprise attacks.

RBI has given authority to this/these banks to blackmail customer for CIBIL score if we do not support their immoral and unethical financial fraud which can be called as Financial terrorism they spoil CIBIL score and that affects our various normal activities in life.

I visited few of the nearby SBI branches. They forward to another branch to take care these issues and no one help on this to close or clarify.

Reported many times to customer care and their officials, they say will close with repetitive words of sorry for inconvenience but again the status is same. Now, they have sold my phone number to so many third party.

Govt of India must take actions against these frauds which i treat as Financial Terrorism.

I had submitted application and tried to pay online via upi but after successful payment, passsport payment status is showing as failed, and redfund due date is already exceeded but I didn't get any refund.

I tried to call SBI phone number mentioned in pasport portal, but no one is picking up the call, neither getting any response from email Customercare.[protected]@sbi.co.in
Service/Helpdesk Phone No.:[protected].

Payment amount: 1500
Payment mode: upi
Payment bank : yes bank
Payment date: 31 march 2022
Transaction id :[protected]
Application reference number : 22-[protected]

I checked with the bank also, this the reply from my bank

[protected]@yesbank.in
Wed, Apr 27, 5:12 PM
to me

Dear Mr. Sujit,
Greetings from YES Bank Ltd.
Thank you for taking the time to write to us. This is with reference to your appended e-mail dated April 26, 2022 regarding Transaction.
We wish to inform you that the disputed transaction amount of INR 1, 500 has been successfully credited to your beneficiary account.
We request you to find the below beneficiary details for your reference.
Transaction date : March 31, 2022
Transaction mode : UPI
Transaction amount : 1, 500
Beneficiary IFSC code : SBIN0016209
Beneficiary account number :[protected]

Pls note that.
I have resubmitted a new application and paid again and it is done and and recieved passport aswell, so I no longer needed the failed application, just initiate the refund Thanks.

Dear Sir,
As per above subject I am having SBI account having account no [protected]. I lost my passbook.

Regards
Sandip Singh

I have Ordered Earpods on Amazon but not recieved the product, Amazon has initiated the refund but still not credited in my bank. So as a result amazon provided a Refund Reference number - 957005

Hello, I want to activate auto sweep facility in my bank account...
Hope the problem will be resolved as soon as possible

I have paid double on a product name madam golorious women grey wedges so i asked to refund flipkart and they provide me a bank refferal id[protected] and told me that refund will credited on 10 may but still i wouldn't received my refund..so i request you for this complaint

I was getting SMS on overdue amount of Rs. 3659/- for a SBI card which was never delivered to me. I never used SBI card for past 10years and I am not sure for what reason I was getting the overdue.
When contacted the customer care they told they are not able to see any transaction/ purchase on the card and even they are not sure to which email account statement are sent. After several calls finally I could able to get the account no. I requested to wave-off my balance as I haven't made any purchase or any transactions from past 10yrs and do not know how Rs. 3659/- was raised. They didn't do it.
Finally I paid the overdue amount as it was affecting my CIBIL score. Now I need the NOC letter and closure letter. When checked with customer care they mentioned it is sent to mailing address. But not sure to which mailing address it is sent.

Could you please send the NOC letter and closure document to my email id mentioned in the request in Interaction Id[protected].

Regards,
Nagabhooshan Shet
+91-[protected]

I have 1215 SBI reward points, with that points I started doing DTH recharge, I gave all the details regarding my recharge, 303rs rewards point rest of the amount from my account I’m paying, after proceeding my points got 0 but no money from my account. How do I get back my reward points

Good evening

NON-DISPATCH OF ATM CARD

I have raised multiple complaints and request through customer service and yono app however NIL response received from SBI. Dropped several mails to to mail ID indicated by customer rep and the complaint was closed indicating to mark mail to some other id which does not exist (Screenshot attached). Tried reaching home branch by telephone as per contact number provided by customer service rep, someone picked up the call and hanged up saying connecting to relevant person.

Few correspondences made to SBI via email placed for reference.

Regards

Begin forwarded message:
From: GM Customer
Date: 17 May 2022 at 8:38:26 PM IST
To: [protected]@gmail.com
Subject: Re: SBI Customer Care - Case[protected] has been resolved {4674170} {4684999}

Dear Sir/Madam,
Thank you for writing to us at State Bank Contact Centre.
With reference to your grievance, we regret to inform you that we at email contact centre do not have provision to check the status of the provided case ID.
We request you to kindly take up the issue with below mentioned Email id for further assistance.
• dgmcsops.[protected]@sbi.co.in
For any further assistance or queries, please contact us by:
• Calling on our 24X7 Toll free Helpline No.[protected], [protected], 18001234 and Toll no [protected]..
• Writing to us at [protected]@sbi.co.in
Assuring you of our best services at all times.

From: [protected]@gmail.com
Sent:14 May 2022 18:32:12
To: GM Customer
Subject: Re: SBI Customer Care - Case[protected] has been resolved {4674170}


Good evening

Branch code SBIN0011916, State Bank of India CHERTHALA SOUTH

Request for early resolution

Regards
Abhijith R


On Sat, May 14, 2022 at 4:22 PM GM Customer wrote:
Dear Sir/Madam,
Thank you for writing to us at State Bank Contact Centre.
We regret the inconvenience caused to you.
With reference to your grievance, we request you to kindly provide us the below mentioned verification details for further assistance.
• Branch name or Code:_________
For any further assistance or queries, please contact us by:
• Calling on our 24X7 Toll free Helpline No.[protected], [protected], 18001234, 18002100 and Toll No.[protected].
• Writing to us at [protected]@sbi.co.in
Assuring you of our best services at all times.

From: [protected]@gmail.com
Sent:12 May 2022 12:59:33
To: sbi.[protected]@sbi.co.in; gm.[protected]@sbi.co.in
Subject: Fwd: SBI Customer Care - Case[protected] has been resolved
Good afternoon


Refer to my complaint regarding non-receipt of ATM card.

I have applied for ATM card in April 2022 However, I have not received the same till date.

Last week I have raised a complaint regarding card not yet dispatched. For this complaint I have received trail mail - it says ‘Approved’

I fail to understand the meaning of ‘approved’ when the status still remains ‘card not yet dispatched’.

I tried calling the Sbi Home branch wherein someone picked up the call and said he is connecting to someone else and disconnected the call. No one bothered to pick up the call later.

I again contacted customer care for resolution and I was told nothing more can be done and drop mail to home branch, they might help !

As a fellow government employee, I understand SBI also is a government bank but the service I received is just pathetic and Atrocious.

Request look into the matter at an early date.

My alternate contact number is [protected].

Regards
Abhijith R

Begin forwarded message:

From: SBI - Customer Service
Date: 7 May 2022 at 6:55:55 PM IST
To: [protected]@gmail.com
Subject: SBI Customer Care - Case[protected] has been resolved
Reply-To: noreply.[protected]@sbi.co.in

Dear Sir/Madam,

Thank You for Banking with us. Customer Care Case: 97439055 for ATM RELATED - ATM CARD/PIN RELATED - ATM CARD NOT RECEIVED has been Resolved. In Case of any further queries please contact our Customer Care Team or visit your nearest Branch.
Please find the resolution below:
Approved


Please help us to serve you better by providing your valuable feedback. Visit Bank.sbi - customer care- complaints and compliments - Customer Complaint and Request Form or call on our Toll Free Numbers [protected] or [protected].
This is a System Generated Email, Please Do Not Reply

Thank you,
SBI Bank Customer Care

The information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorized. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of State Bank group.
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