On sat 7/10/17, at sbi honda sattari goa branch 6191, my deposit for housing loan instalment was denaid by cashier stating that it was not from their branch. I was supposed to be deposite rs 3000/- in 500 notes, and 100 coins of rs 10. The cashier told he will not accept ₹10 coins, you have to deposit it where i am having my loan account. I request him to take it for my savings account, which is in same branch at honda, he told that it is only wednesday they are accepting the coin. I told branch manager in this regard but he also refuse to allow me the deposit. And written note on depositing slip that coins to be deposite only on wednesday.
Now i want to know is there any rule regarding this and why they have not displayed the same on counter. Normally this is happening every branch. Your staff is not ready to accept the coins especially ₹10. It will be very great full if senior look into matter seriously.
State Bank of India [SBI] customer support has been notified about the posted complaint.
I have entered correct information but sbi collect shown me to please verify the date entered and try again. i have to submit my btc allotment result fee as soon as possible although the seat will be cancelled. kindly help me its urgent.