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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 693

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P
Prithvi Singh Jamwal
from Mohali, Punjab
Sep 7, 2017
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Address: Mandi, Himachal Pradesh, 175001

I added ₹7600/- to my paytm wallet from my sbi a/c, money got deducted from my a/c but it is not added to my paytm wallet, and paytm costmer care is saying that they didnt get any confirmation from the bank, if money is deducted from my a/c then why is confirmation is not sent to paytm, i need that money urgently, fix the problem send that confirmation to paytm and add money in my paytm wallet or refund the amount in my bank a/c so i can transfer money by some other means.
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    F
    Farida Bhanpurawala
    from Panaji, Goa
    Sep 7, 2017
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    Address: Mumbai City, Maharashtra, 401202

    I had applied for a credit card with state bank of india 4 to 5 months back and i never got a revert back on that again suddenly they call me after 4 to 5 months and force me to take their credit card and threatens me that if i cancel the application they will spoil my cibil and no bank will ever give me the loan and card and the credit card person text me the same that he will put my case as fraud
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      Pravin Kumar Rao
      from Indore, Madhya Pradesh
      Sep 7, 2017
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      To day i tried to withdraw a rs. 500
      But it was failure giving response code
      70 slip came out from the atm machine. After having 12000/
      Cash deposit. Deposited amount must be free from any leinster.
      I wish that controlling head for operation will remove this
      Problem & will ease out us from this hectic incidence. As my bank account is properly maintained myself. Since last 4 month i was on medical leave & salaty of 4 months will be disbursed durung course of 10th sept. To 20 sept. Positively.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        E
        er_sankalp
        from Pune, Maharashtra
        Sep 7, 2017
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        I was pushed to buy a sbi fbb credit card while i was standing in big bazzar billing queue..

        At the time of signing i was told that the joining fee of rs 500 would be refunded back along with the card delivery and would be adjusted in first payments.

        Then later a call came and confirmed the same that this rs 500 would be given in the form of fbb gift voucher and it will come along with the card

        Once i got the card, there was no vouchure.. A letter was attached along that you are eligible for a rs 500 complimentary vouchure, please claim it.

        I started chasing the sbi customer care, but as usual no response on the calls. I wrote the complaint on the sbi portal login. They replied back saying that the rs 500 vouchure will be credited to your card in terms of points once you have paid the first bill and 30 days have passed..

        I waited for over 50 days and wrote again. An absurd reply came this time that we do not give any vouchure, this fee you have to give.

        I escalated the matter to the company customer care.. They also wrote same reply that there is nothing of rs 500 vouchure.. His reply is pasted below.

        I have proof that came along with card stating that rs 500 will be given.

        Dear mr. Chugh,

        Warm greetings for the day!

        This is with reference to your email dated september 5, 2017 regarding sbi credit card.

        We sincerely regret the inconvenience caused to you regarding the matter addressed to us.

        We wish to apprise you that the annual fee billed to your card account is a basic product price which covers only a portion of the cost incurred by us in maintaining your card account.

        Please note that your sbi card is not a lifetime free card.

        As you are aware, annual fee was levied on your card account post receipt of your consent, duly signed, along with your sbi card application.

        While we do understand your concerns; we are constrained that we are unable to take any favorable view in the matter and express our inability to provide you with life time free card and reversal of annual fee on your card account.

        Please appreciate that annual fee billed to your card account is a basic product price which covers only a portion of the cost incurred by us in maintaining your card account.

        We thank you and look forward to your continued patronage.

        In case of any further assistance, please feel free to contact us at [protected]@sbicard.com

        You can also get easy access to exclusive services & account information with just a click on our website sbicard.com. You can now get response to your query within 24 hours. Introducing fast and easy way to raise queries online. To log a query, please click http://bit.ly/2ncFMDX

        Download the sbi card mobile app http://bit.ly/SBICard-App to access self-servicing options on the go!

        We value your relationship with us. Please take a few minutes to fill up the survey by clicking on below link.

        Survey - click here

        Regards,
        Vandana mishra
        From nodal desk – sbi card

        Sbi cards are cheaters and they do false promises. Even when they have printed and signed on the letter, still they have courage to deny it.

        Would strongly recommend not to use sbi cards and also discourage your friends.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          D
          Dagale Bhika
          from Panaji, Goa
          Sep 7, 2017
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          Address: Ahmednagar, Maharashtra

          Sir, i am head master of z. P. Primary school shindevasti, in my school new teacher mr. Dagale bhika devaram join in july2017 and they have cumpulcary open account in sbi for online pement, we fill online form and go to bank but your refuse application because our adhar address is other block in dist, we provide school letter, pancard, adhar card but they cant open ouer account, so pls. Help us
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          I have made recharge of Rs. 400 from SBI anywhere mobile application on 27/08/2017 & Rs. 394 on 23/08/2017 to Tata Sky monthly recharge,
          But it seems that rechage not done & SBI not refunding the amount Rs. 400.00 & Rs. 394.00.
          So Kindly resolve.
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            A
            Allmann829
            from Varanasi, Uttar Pradesh
            Sep 7, 2017
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            Address: Mirzapur, Uttar Pradesh, 231304
            Website: [email protected]

            Sir,
            Myself alok kumar scanning of sb ac -21438 @ 3.5 =75033.in which only
            Paid:- 1 — 8265 of 2361 dated-19/11/16 and 2 — rs15400 of 4400 dated 17/12/16.
            Rest rs 51370 of 14677 ac payment not credit in my accounts till now.


            So
            Please, help me
            Other wise i wil take help of court against ajit jha br manager of chunar main br.
            So
            Please, help me
            Other wise i wil take help of court against ajit jha br manager of chunar main br.
            +5 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              B
              bilkisnisar
              from Kolkata, West Bengal
              Sep 6, 2017
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              I, mrs bilkis nisar wife of veteran (Ex subedar major) nisar hossain residence of vill-patlikhanpur, p. O - chakpatli, p. S - hasnabad, dist - north 24 parganas, west bengal-743426 reported to sbi taki (Branch code 6867, ifsc code sbin0006867) on 05 sep 2017 at about 1230 hrs for conversion of my mini sb account no [protected] that opened from customer service point (Csp) to a general savings account with an application along with all supporting documents so that i can be issued with cheque book, visa debit card and operate it with full rights as per banking rules. I was standing in a very long queue for more than one hour at counter no 6 approached mr biswajit poddar with my request but he did not accept my application and on asking for it reason he misconducted me. Then i tried to meet with branch manger mr sankar prasad mondal at about 1340hrs who waited me outside his office for 20 minutes as he was engaged in gossip with another casual bank worker mr samir. Lastly i entered in his office along with my son with his permission and told my problems but he also not shown interest to attend me by engaged himself in other works. I urged him to accept my application which he straightway denied saying it is not in rules. Then i asked him what should i do with constrain stipulations for mini account as i am debarring from my actual banking requirements. He replied to close the csp account and open a new savings account which i gladly accepted and requested him to do it as per norms. I was surprised that the bm without doing anything or give me any advice again he engaged in his work on the computer. I was thinking that probably he is doing work for me but even waiting till 1530hrs he said the savings account can only be opened if i invest an amount of rs 10, 000/- on health and accidental schemes. I urged him that as a house wife hardly accumulated nearly rs 30, 000/- throughout the year from my hard works which is need for my essential purpose therefore it is not possible for me to do invest on his choice. Denying his choice by me he refused to open my sb account and issued a direction arrogantly to leave his office.

              May i request to the higher authority to investigate the matter thoroughly and take necessary action either to convert my cap account to general account or open up a new savings account by closing my cap account.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Sep 01, 2017
              arsrao's response
              Here are the details of penalty for not maintaining MAB in these accounts:
              sbi charges AS PER RBI in METRO CITIES :---
              METRO MAB 5000/-
              shortfall <= 50%[protected][protected]/- + GST
              shortfall < 50-75%[protected]------ 75/- +GST
              shotfall < 75%[protected][protected]/- +GST
              but SBI is not following the above and deducting the Charges with Service TAX as per their wish. in my account MAB charges deducted 2 times in this month with 18% GST. this is ridiculous.
              its very hard to maintain 5000/- as MAB for a middle class and lower middle class i dono why the RBI has taken such hasty decision.
              RBI should change the decision to cutoff above MAB to 500/1000/- and reduce the GST to 5-10%. Lot of people are facing problems, unable to bare the above charges and maintain MAB 5000/- on top it the ATM transaction charges, deposit charges, etc etc... what all these Charges... just looting the money from people Ruthlessly! this is not fair... Kindly change the above decision.

              thanks,
              pavankumar
              Sep 01, 2017
              arsrao's response
              my sbi account no:- [protected] branch code:-- SNIB0012916
              Sep 01, 2017
              Lalbabu Jha's response
              Cut not dispence and tep stiker in this atm this atm id is HFBC[protected] this site issue
              I have my account at Vijayawada krishnalanka branch. My name is lakshmi priyanka kolla . I have forgotten my account number.
              Cut not dispence and tep stiker in this atm this atm id is HFBC[protected] this site issue in tha resolve
              Here are the details of penalty for not maintaining MAB in these accounts:
              sbi charges AS PER RBI in METRO CITIES :---
              METRO MAB 5000/-
              shortfall
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                S
                Subrahmanyamvs Kappagantula
                from Mandya, Karnataka
                Sep 6, 2017
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                Address: 500039

                It is seen where ever we enter to sbi atm neither it works nor cash availability. Every time we are forced to go to other atms. As soon as we draw cash from other atms simply we receive beautiful advice to goto sbi atms for better security. Really it is shameful activity of sbi as they are least bothered about their customers. Necessary steps need to be taken.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                I m apply for new card but sbi not taking serious of account. and it cannot be recieved to my address that can given me speed post no EB[protected]IN.
                I received quarterly bank statements in respect of above account till[protected] from the erstwhile SBH. since then I am not receiving bank statements for which I gave 3 e-mails also. My efforts are in vain. Now, once again, I request to please provide me with bank statements to my e-mail ID regularly.

                Thanking you,

                with regards,
                k v sarma
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                  P
                  prdip00
                  from Patiala, Punjab
                  Sep 6, 2017
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                  Address: 151001
                  Website: www.sbi.co.in

                  Dear sir/madam
                  I was visited 2sep.2017 in your atm... Regarding withdraw... When transation was comlete.. Suddenly your atm machine says that transaction timed out.. Cash did not come out. Money had been cut from my account... I was waited 10 mints... Plz sir refund my cash amount 2000 rupess...
                  Name-pardeep singh
                  Bank_ bank of india.
                  A/c no.[protected]
                  .. Plz sir fastly refund my cash..
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Sep 06, 2017
                  Updated by prdip00
                  dear sir/madam
                  i was visited 2sep.2017 in your atm ...regarding withdraw...when transation was comlete..suddenly your atm machine says that transaction timed out..cash did not come out.money had been cut from my account...i was waited 10 mints...plz sir refund my cash amount 2000 rupess...
                  name-pardeep singh
                  bank_ bank of india.
                  a/c no.[protected]
                  ..plz sir fastly refund my cash..
                  Sep 06, 2017
                  Updated by prdip00
                  your atm machine service is too bad...
                  Sep 09, 2017
                  Updated by prdip00
                  Sir plz reply my mail
                  Sep 09, 2017
                  Updated by prdip00
                  And sir solve my problem ...refund my money
                  Very bad serive of sbi atm service
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                    A
                    Anta
                    from Kolkata, West Bengal
                    Sep 6, 2017
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                    Address: Kolkata, West Bengal, 700103

                    One person called me from mobile number [protected] saying that he is calling from sbi headoffice regarding debit card linking to adhar card or else card will be locked. He took all the card details and otp and withdrew three times from my account rs 9999, rs 9999 and rs 4999 on 3rd september at 6:21 pm.

                    Kindly arrange to return my money of rs 24997 to my account.

                    Regards,
                    Joydeep paul.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      ritesh1221
                      from Hyderabad, Andhra Pradesh
                      Sep 6, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500016

                      My account got charged multiple times without my knowledge and
                      The message i got was "thank you for using sbi debit card 5xxxx8543 for a purchase worth of rs 1197.82 on pos [protected] at google * glu mobile txn 7xxxx". I really dont know who the hell is this google glu mobile. And this has charged multiple times nearly 6 times and i didnt got that lost money back till now
                      +2 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Sep 06, 2017
                      Updated by ritesh1221
                      i want to know this complaint status
                      Sep 07, 2017
                      Updated by ritesh1221
                      the account number is [protected] in which these unauthorized transactions happened
                      Same issue happened to me too. From the same POS number. What did SBI do about this? The bank manager got annoyed when we questioned him about these unauthorized transactions and asked us to close our account if we were unhappy. I blocked the card immediately to stop further transactions.
                      ritesh1221's [Complaint's author] reply, Sep 11, 2017
                      My sincere suggestion is to visit a cyber crime branch and lodge a complaint against it.
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                        S
                        Shanti Saha
                        from Bengaluru, Karnataka
                        Sep 6, 2017
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                        Address: Kolkata, West Bengal, 700008
                        Website: www.consumercomplaints.in

                        I would like to complain regarding being cheated with regards to the credit card availing offers. I was forced to opt for a credit card with a false assurance that if i keep this credit card i dont have to pay anything and after 4 to 6 months i can cancel it without any exta payment. I was assured by mr. Debanjan dutta from shakher bazar branch (Kolkata) that when credit card people called for the verification whether i want to opt for the credit card or not i should bot say no because if i say no then some amount of money will get deduct from his account as he has recommended our name for the credit card to the credit zone department hence thinking his good being we did not refused for the same at that time. But now he is saying a different story all together that we have to pay the anual fee n the same amount will be refunded back to the account in the form of vouchers but this is a cheating!!! As he kept the truth hidden from us about details of keeping the credit card. Also if this could have been the scenario then i would have never ever applied for it!!. Request you to kindly look into the matter and help me as soon as possible.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          sunil31003
                          from Bengaluru, Karnataka
                          Sep 6, 2017
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                          Address: 400708

                          My name is sunil choudhary. I have an account of in state bank of india, rabale ttc, navi mumbai-400708. On 7th aug 2017 there is deduction of (4750+4750+690 = 10190 rs.) by google *fun games and i don’t aware of these transaction, not get any otp or notification.14th aug i come to know while checking my bank statement there is deduction from my account.
                          Same day i register a complaint in branch but till date i not get any complaint number or call from sbi. On 17th aug myself register a complaint (Ticket no: [protected]) and i call to customer care 19th aug 2017 they need 45 days to resolve the issue.
                          Sbi is the top bank in india and resolving issue you need 45 days? How it is possible.
                          After 45 days it’s not a guarantee there is an issue form your end.
                          I already forward this escalation to higher management of sbi still did not get any revert.
                          Please do needful

                          Account no: [protected]
                          Name : sunil choudhary
                          Ph. No: [protected]/[protected]
                          Branch name : state bank of india, rabale ttc, navi mumbai-400708
                          +2 photos
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Sksanthosh Kumar
                            from Thiruvananthapuram, Kerala
                            Sep 6, 2017
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                            I have submitted an application along with all the documents required for the sanctioning of housing loan at sbi, ennikkara branch. But the same had been kept pending without any action in the branch for more than two weeks due to the transfer and posting of the branch managers. After taking charge of the branch, the new manager, considering my grievances took all his efforts to sanction my loan without further delay. Accordingly, with pre - sanction, he had forwarded my file to rafmec, nedumanghad region at kudappanakkunu on 16.08.2017. Unfortunately, the authorities at rafmec take any interest to sanction my loan in time, eventhugh, repeated request of the branch manager. At last, i personally, went to the office of rafmec, kudappanakunnu on 31.08.2017and enquired about my loan one staff named soman behaved indecently and told me that they will pass the loan as and when they desired and go any where to complaint against them. It is submitted that i have already completed the roof concreting work of the building, considering the then branch manager"s words that the loan will be sanctioned within two weeks.
                            In the above circumstances, i humbly requested you to take necessary steps to register my complaint and sanction my loan as early as possible.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Vijay kumar chandak
                              from Lucknow, Uttar Pradesh
                              Sep 6, 2017
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                              Address: Bhilwara, Rajasthan, 311001

                              Sir mere account sbi pur road barch bhilwara m h is bank m bank time m jaan k baad bhi kaam nhi hote h plz sir meri rd puri ho gyi h us mere account m transfer karni jisk liye m bank m kai baar ja kar aaya hu kehte h 3bj baad aana kuch bhi time bol det h
                              Sir plz meri rd ko mere account m transfer kar diye jaye 24/8/2017 ko puri ho gye
                              My mobile number [protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              I have already registered but forgot password so im trying to reset it but its not working
                              Sir,
                              Requested to please remove the on hold/ With held mode of my Salary SB account no. [protected]; as no transactions could be made from the past quarter year.
                              Thanking you...
                              Yours Truly
                              Aninda Bhattacharya
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                                mallu40
                                from Karnal, Haryana
                                Sep 6, 2017
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                                Address: 141001

                                I have paid rs 200 via bharat qr code shown in tatasky box message from my sbi anywhere app. On 31.08.2017. The qr txn ref is 724319a00107. Txn no is not shown in statement. Money was deducted but it didn't reach tata sky (As per them). When i contacted tata sky, they say it will be done by respective bank and i couldn't find bharat qr helpline.. So problematic. No bharat qr helpline & tata sky has shown the door to contact bank. I don't know where to go. Pls help
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Sep 17, 2017
                                Updated by mallu40
                                Dear Sir,
                                no action taken as on date...
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                                  tepalsingh
                                  from Chakia, Bihar
                                  Sep 5, 2017
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                                  Dear concern,

                                  I am x army man. My pension file already given on march 31, 2017 and till date haven't any update from your bank.
                                  I am regularly going my home branch last six months but pension prosess officer is saying that work is processing. I have contact my head office delhi cdpc office and they says that we are already send bank account updation but till date not under checking process clear.

                                  Many times request you but i havnt any satisfaction answer.
                                  Please note complaints and give me solution.

                                  I have losses my amount interest. Who will response this. My resident at deogarh which is 70 km far from my home branch.

                                  I again request you my account update and link for pension department.

                                  Regards,

                                  Mr. Sohan singh s/o ganga singhmy
                                  X-army mob - [protected] saving bank account no-[protected]
                                  Branch - rajsamand raj.
                                  Mail [protected]@gmail.com
                                  Village & post - barjal via deogarh madaria
                                  Dist rajsamand.313331. Rajasthan.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    vasantshripadjoshi
                                    from Aurangabad, Maharashtra
                                    Sep 5, 2017
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                                    Address: 444005

                                    I am having a fixed deposte of rs 6, 00, 000 dt02/06/2017
                                    At sbi akola intt on which is credited to my s b a/c at quarterly interval. Tds @10% is recovered at the same time. I furnished my pan no - abcpj0693d to branch,. Which is recrded on fd advice. While seeding adhar number my pan no was
                                    Somehow deleted (Which was visible upto
                                    20/08/2017) and [protected]@20% recovered on 02/09/2017, insted of @10%. Besides this
                                    Overhead tax of rs7, 613/= also lavied for no fault on my part. I again submtted :pan no and requested for refunding the
                                    Unwanted debit (1.260+7, 613=8, 873) to my a/c and make my loss good. The request was not acceded. It was told that you could get the refund in your it return only. This is pure inustice. Pan no was eradicater by branch itself whereby i put to loss by rs8, 873/= please ask the branch to refund the amount.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Mukeshsaini1
                                      from Delhi, Delhi
                                      Sep 5, 2017
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                                      Address: Rajkot, Gujarat, 360001

                                      My account no [protected] in rajkot sbi branch wrong deduction by sbi is

                                      1). 17-jul[protected]jul-2017) debit
                                      Ics[protected]igabqsvsa2commission on irctc 11.80
                                      That commission alredy paid with ticket booking
                                      2).31-aug[protected]aug-2017) monthly ave - bal no 59.00
                                      Rajkot is not a metro city and we are not received any msg regarding minimum balance maintain in rajkot is 5000/-
                                      As per rule rajkot in 3000/- category as urban city
                                      But sbi bank deduct rs 59 and declare mab rs 5000/-
                                      This is bank monopoly policy and very wrong policy
                                      So i request to bank refund my both deduction in my account
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Dear sir my name mentioned on passbook is not in line with filled account opening form some characters is missing.
                                      Request you to correct my name on passbook/ account.

                                      wrong amount deducted by sbi server - Comment #2841702 - Image #0
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                                        Raja chatterjee Crj
                                        from Ingraj Bazar, West Bengal
                                        Sep 5, 2017
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                                        Address: Jamtara, Jharkhand, 713301

                                        Sir i m raja chartered. My account no. Is [protected]. I have a refund transaction with amazon... Which the amazon emailed me on 27.08.17.. That the refund had been initiated and will be updated in my bank account by 3-5 businesses days. I called for the amazon customer service they ensured that the refund had been initiated by them on 27th august itself they mailed me the refund reference no. That is[protected]. Sir please let me know why bank is delaying in transferring my refund in my account.
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                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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