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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 693

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A
Aiswaria Devi
from Thiruvananthapuram, Kerala
Sep 8, 2017
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I could not submit pos trsanction complaint trhough cms portal. Every time while trying, the message pops as pl check your card number)
I have made a purchase through pos (Debit card) on 01/07/2017 for rs.2564.97, but my account was debited twice (A/c no: [protected] maintaining at sbi ind estate road br trivandrum (Esbt) i have given awrittin complaint with all documents to chief managet, sbi (Code 70020) on 14/08/2017 and submited a complaint to sbt complaint system (Ref no at6547 on 09/04/2017)
Pl advise me what further step i have to take, should i complaint to banking omdusman
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    pradyumnadighe
    from Mumbai, Maharashtra
    Sep 8, 2017
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    Address: Mumbai City, Maharashtra, 400069

    This is with reference to my neft payments rs. 5000 (Five thousand only) from my hdfc account, (Neft reference -
    N[protected], a/c no. [protected] andheri east branch ahura center a/c no. To neft-dr-stbp0001370-eleganta chs-netbank, mum-n[protected] on 19th june 2017. For society maintenance.

    Sbp got merged into sbi during this period as a result of which my amount is not credited to now correct neft-dr-sbin0051370-eleganta chs-netbank which is in palava city, dombivli east.

    Regards, pradyumna dighe
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      P
      prakashsvist
      Sep 8, 2017
      Resolved
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      Resolved

      Address: 635602

      Account no: [protected]
      Home branch code:7549
      Cash withdrawn atm id: s10k[protected]
      Transaction no:7672
      I have raised 4 compliant for atm related but still there no response for mail. I have requested for video footage for proof that also not provided by bank. If try to connect officer over phone ether not responding or call tomorrow will check these happening for past 45 days. I have attached all mail communication which was not responded after the remainder mail as well.
      Why such delay in responding to customer query? Please check my previous mail communication for reference if i have done any wrong communication please apologize me.
      I do know in which way to contact to officer after serval follow-up?
      1. Cs[protected]
      2. Cs[protected]
      3. At[protected]
      4. At[protected]
      I have daily either call bank person to chennai or mark mail but still no update and very hard to follow with the respective officer. I would like to request chairman of sbi to respond on the matter.
      Please waiting for response

      Note: it is already more than 45 days without money we struggling a lot in village at least provides us the proof that we have taken amount.
      Contact no:[protected]/[protected]
      Thanks
      Preetha s
      Sep 8, 2017
      Complaint marked as Resolved 
      It's resolved
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        C
        Chhotaram
        from Deoria, Uttar Pradesh
        Sep 7, 2017
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        Address: Jodhpur, Rajasthan

        My father is law is farmer & old age. He apply for kcc loan in sbi branch salwa kallan, jodhpur ago two months with all formalities, but bank manager do not sanctions kcc loan till date.
        Name of borrower - shivdanram s/o magaram by caste jat, address - kheri charanan, tahsil pipar city, jodhpur mobile no. [protected] & [protected].
        With regards
        Chhotaram jakhar.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          saurabh21483
          from Noida, Uttar Pradesh
          Sep 7, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 201307
          Website: IRCTC

          Dear sir/madam
          I paid rs.1153.33 for irctc ticket booking dt 19.08.2017 for two time through m visa login internet banking. The payment was failure but amount debit in my account. Payment ref. No given below
          Ref no-1:-723117a00017, amount is-rs.1153.33/-
          Ref no-2:-723117a00018, amount is rs, 1153.33/-
          My account no is [protected]
          My mob. No is [protected].
          So please consider this request

          Saurabh tripathi
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            R
            razdan88
            from Noida, Uttar Pradesh
            Sep 7, 2017
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            Address: 201005
            Website: Sbi online

            Good afternoon sir
            This is rohit from shalimar garden. Sir today i m going to bank morning time around 11.50 am. I have some work there after that time i need little money and after that i m using atm machine state bank of india (Branch shalimar garden) ext 2 shabibabad gazibabad u. P. I m entire around 12.05 pm approx after that i take my money 1000 rs and ltr on again going bank pay my fee after that i check my balance only 602 rs only i know the guy because 12.15 to 12.17 pm with in 2 mins my money going to different account. I dont know how. When i m going to bank again and ask regarding this matter. Branch manager inform go to office station and i already take the name bank holder how is the guy stilling my money and i already complaint and i know all the information where is money going to different account. Pls i need my money back because 3 months salary. Pls tell me the procedure what we do now regarding this matter. Tommorow i have to go sp office gzb.
            Thanks and regards
            Rohit
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Sep 07, 2017
            Updated by razdan88
            Good afternoon sir
            This is rohit from shalimar garden . Sir today i m going to bank morning time around 11.50 am .i have some work there after that time i need little money and after that i m using atm machine state bank of india (branch shalimar garden)ext 2 shabibabad Gazibabad u.p . i m entire around 12.05 pm approx after that i take my money 1000 rs and ltr on again going bank pay my fee after that i check my balance only 602 rs only i know the guy because 12.15 to 12.17 pm with in 2 mins my money going to different account .i dont know how.when i m going to bank again and ask regarding this matter .branch manager inform go to office station and i already take the name bank holder how is the guy stilling my money and i already complaint and i know all the information where is money going to different account .pls i need my money back because 3 months salary . Pls tell me the procedure what we do now regarding this matter.tommorow i have to go sp office gzb.
            Thanks and regards
            Rohit
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              A
              abhik2008
              from Mumbai, Maharashtra
              Sep 7, 2017
              Resolved
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              Resolved

              I have deposited 2 hdfc and 1 bank of india cheques to my savings a/c on 5 th sep 2017 at 10:20am, but still not showing balance in my a/c, the person who gave me the bank of india cheque said he got the message of the balance being deducted from his a/c on 6th sept 4:45 pm, but it is not still showing up in my a/c on 8th sept 9:15 pm, kindly help me
              Sep 8, 2017
              Complaint marked as Resolved 
              thanks to SBI for resolving the problem, i received my balance at about 6:20 pm this evening as promised to me by the bank officers, i am thankful to them for their prompt service and special thanks to Mr Ravi Kumar Verma for assisting me throughout from 1:00pm to 6:00 pm ...this shows why SBI is the largest and number 1 banking sector !! thanks again to sbi
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Sep 07, 2017
              Updated by abhik2008
              I have deposited 2 hdfc and 1 bank of india cheques to my savings a/c on 5 th sep 2017 at 10:20am, but still not showing balance in my a/c, the person who gave me the bank of india cheque said he got the message of the balance being deducted from his a/c on 6th sept 4:45 pm, but it is not still showing up in my a/c on 7th sept 9:15 pm, kindly help me...sbi bank behala branch kolkata, my number is [protected]
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                H
                Hardeep Sarna
                from Mohali, Punjab
                Sep 7, 2017
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                Dear sir/madam,
                I withdraw rs 10000/- (5*2000) (In first transaction) on dtd. 06.09.2017 between 9:15 to 9:35pm from sbi atm located at parbhat chowk hoshiarpur punjab using my icici debit card. Out of five 2000 notes, in one note 20000 is written with pen. Immediately i shown this note to the present security person of atm. On dtd. 7.9.2017 i try to spend this note but nobody accept this.

                Please ask concern person why he added this note in atm which creates problems for public and impose penalty so that this type issue will not be repeated in future.

                Also kindly suggest further what can i do to change this note.

                Thanks & regards
                Hardeep singh sarna
                +1 photos
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                  H
                  Hp Bakani
                  from Gurgaon, Haryana
                  Sep 7, 2017
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                  Address: Jhalawar, Rajasthan, 326022

                  With refrence to above, i have installed pos machine from sbbj bank at our hpcl outlet for cash less transation since 01.01.2017 with mid no :- [protected] tid no. R j 02 5499.

                  For mdr transation bank has charged 0.75 % cash less transation charges for crediting cash less transation benefit to the custumer account, as per the govt/hpcl policy this charges are to be reimburshed by hpcl to a dealer but after 15 may govt. Change the policy no charges credited in our account
                  But after this condition bank charge mdr amount my a/ c no. [protected] at branch dever dist. Jhalawar (Raj.)
                  Plz chack my a/c and reimbushed mdr amount
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    J
                    jyoti ranjan darjee
                    from Jabalpur, Madhya Pradesh
                    Sep 7, 2017
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                    Address: 121010

                    Saving bank account:[protected].
                    Primarily this account opened in:hill cart, mangal deep building, siliguri (Ifsc code:sbin0017374). This account was transferred to green field branch, faridabad (Sbin0016537). Till date in internet banking the account is showing the the siliguri address. The cif no is not changed yet or it is not transferred to green field branch, faridabad yet. I have approached to branch manager, siliguri as well as faridabad for solving the problem and put up a request letter, but the result is zero. The green field branch told that i ve to change the same by requesting the siliguri branch. It is the duty of green field branch to solve the problem, but they denied. I need the cif no of the account should be transferred to green field branch and my present residential address should show in internet banking facility.
                    Jyoti ranjan darjee
                    Faridabad.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    I am KAVIYARASAN P customer of your bank sbi THUMBA ifsc SBIN0002279 from 4 years.
                    I have a account no [protected] & my reg. Mobile no is [protected]
                    At date 01.09.2017 my account has debited inr 590 rs. Transferred to investment intermedi. Kindly give me explanation about this why my balance has been dedit
                    I am not receiving mobile alerts on transactions made with SBI banking and ATM. I have called the SBI customer care and have also updated the mobile number on my account.The sbi customer service is just ignoring the complaints from the last 6. Months . I request the consumer forum to take action against this system.
                    My contact number [protected]
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                      P
                      Prithvi Singh Jamwal
                      from Mohali, Punjab
                      Sep 7, 2017
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                      Address: Mandi, Himachal Pradesh, 175001

                      I added ₹7600/- to my paytm wallet from my sbi a/c, money got deducted from my a/c but it is not added to my paytm wallet, and paytm costmer care is saying that they didnt get any confirmation from the bank, if money is deducted from my a/c then why is confirmation is not sent to paytm, i need that money urgently, fix the problem send that confirmation to paytm and add money in my paytm wallet or refund the amount in my bank a/c so i can transfer money by some other means.
                      +1 photos
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                        F
                        Farida Bhanpurawala
                        from Panaji, Goa
                        Sep 7, 2017
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                        Address: Mumbai City, Maharashtra, 401202

                        I had applied for a credit card with state bank of india 4 to 5 months back and i never got a revert back on that again suddenly they call me after 4 to 5 months and force me to take their credit card and threatens me that if i cancel the application they will spoil my cibil and no bank will ever give me the loan and card and the credit card person text me the same that he will put my case as fraud
                        +1 photos
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                          P
                          Pravin Kumar Rao
                          from Indore, Madhya Pradesh
                          Sep 7, 2017
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                          To day i tried to withdraw a rs. 500
                          But it was failure giving response code
                          70 slip came out from the atm machine. After having 12000/
                          Cash deposit. Deposited amount must be free from any leinster.
                          I wish that controlling head for operation will remove this
                          Problem & will ease out us from this hectic incidence. As my bank account is properly maintained myself. Since last 4 month i was on medical leave & salaty of 4 months will be disbursed durung course of 10th sept. To 20 sept. Positively.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            E
                            er_sankalp
                            from Pune, Maharashtra
                            Sep 7, 2017
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                            I was pushed to buy a sbi fbb credit card while i was standing in big bazzar billing queue..

                            At the time of signing i was told that the joining fee of rs 500 would be refunded back along with the card delivery and would be adjusted in first payments.

                            Then later a call came and confirmed the same that this rs 500 would be given in the form of fbb gift voucher and it will come along with the card

                            Once i got the card, there was no vouchure.. A letter was attached along that you are eligible for a rs 500 complimentary vouchure, please claim it.

                            I started chasing the sbi customer care, but as usual no response on the calls. I wrote the complaint on the sbi portal login. They replied back saying that the rs 500 vouchure will be credited to your card in terms of points once you have paid the first bill and 30 days have passed..

                            I waited for over 50 days and wrote again. An absurd reply came this time that we do not give any vouchure, this fee you have to give.

                            I escalated the matter to the company customer care.. They also wrote same reply that there is nothing of rs 500 vouchure.. His reply is pasted below.

                            I have proof that came along with card stating that rs 500 will be given.

                            Dear mr. Chugh,

                            Warm greetings for the day!

                            This is with reference to your email dated september 5, 2017 regarding sbi credit card.

                            We sincerely regret the inconvenience caused to you regarding the matter addressed to us.

                            We wish to apprise you that the annual fee billed to your card account is a basic product price which covers only a portion of the cost incurred by us in maintaining your card account.

                            Please note that your sbi card is not a lifetime free card.

                            As you are aware, annual fee was levied on your card account post receipt of your consent, duly signed, along with your sbi card application.

                            While we do understand your concerns; we are constrained that we are unable to take any favorable view in the matter and express our inability to provide you with life time free card and reversal of annual fee on your card account.

                            Please appreciate that annual fee billed to your card account is a basic product price which covers only a portion of the cost incurred by us in maintaining your card account.

                            We thank you and look forward to your continued patronage.

                            In case of any further assistance, please feel free to contact us at [protected]@sbicard.com

                            You can also get easy access to exclusive services & account information with just a click on our website sbicard.com. You can now get response to your query within 24 hours. Introducing fast and easy way to raise queries online. To log a query, please click http://bit.ly/2ncFMDX

                            Download the sbi card mobile app http://bit.ly/SBICard-App to access self-servicing options on the go!

                            We value your relationship with us. Please take a few minutes to fill up the survey by clicking on below link.

                            Survey - click here

                            Regards,
                            Vandana mishra
                            From nodal desk – sbi card

                            Sbi cards are cheaters and they do false promises. Even when they have printed and signed on the letter, still they have courage to deny it.

                            Would strongly recommend not to use sbi cards and also discourage your friends.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              D
                              Dagale Bhika
                              from Panaji, Goa
                              Sep 7, 2017
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                              Address: Ahmednagar, Maharashtra

                              Sir, i am head master of z. P. Primary school shindevasti, in my school new teacher mr. Dagale bhika devaram join in july2017 and they have cumpulcary open account in sbi for online pement, we fill online form and go to bank but your refuse application because our adhar address is other block in dist, we provide school letter, pancard, adhar card but they cant open ouer account, so pls. Help us
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              I have made recharge of Rs. 400 from SBI anywhere mobile application on 27/08/2017 & Rs. 394 on 23/08/2017 to Tata Sky monthly recharge,
                              But it seems that rechage not done & SBI not refunding the amount Rs. 400.00 & Rs. 394.00.
                              So Kindly resolve.
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                                A
                                Allmann829
                                from Varanasi, Uttar Pradesh
                                Sep 7, 2017
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                                Address: Mirzapur, Uttar Pradesh, 231304
                                Website: [email protected]

                                Sir,
                                Myself alok kumar scanning of sb ac -21438 @ 3.5 =75033.in which only
                                Paid:- 1 — 8265 of 2361 dated-19/11/16 and 2 — rs15400 of 4400 dated 17/12/16.
                                Rest rs 51370 of 14677 ac payment not credit in my accounts till now.


                                So
                                Please, help me
                                Other wise i wil take help of court against ajit jha br manager of chunar main br.
                                So
                                Please, help me
                                Other wise i wil take help of court against ajit jha br manager of chunar main br.
                                +5 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  B
                                  bilkisnisar
                                  from Kolkata, West Bengal
                                  Sep 6, 2017
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                                  I, mrs bilkis nisar wife of veteran (Ex subedar major) nisar hossain residence of vill-patlikhanpur, p. O - chakpatli, p. S - hasnabad, dist - north 24 parganas, west bengal-743426 reported to sbi taki (Branch code 6867, ifsc code sbin0006867) on 05 sep 2017 at about 1230 hrs for conversion of my mini sb account no [protected] that opened from customer service point (Csp) to a general savings account with an application along with all supporting documents so that i can be issued with cheque book, visa debit card and operate it with full rights as per banking rules. I was standing in a very long queue for more than one hour at counter no 6 approached mr biswajit poddar with my request but he did not accept my application and on asking for it reason he misconducted me. Then i tried to meet with branch manger mr sankar prasad mondal at about 1340hrs who waited me outside his office for 20 minutes as he was engaged in gossip with another casual bank worker mr samir. Lastly i entered in his office along with my son with his permission and told my problems but he also not shown interest to attend me by engaged himself in other works. I urged him to accept my application which he straightway denied saying it is not in rules. Then i asked him what should i do with constrain stipulations for mini account as i am debarring from my actual banking requirements. He replied to close the csp account and open a new savings account which i gladly accepted and requested him to do it as per norms. I was surprised that the bm without doing anything or give me any advice again he engaged in his work on the computer. I was thinking that probably he is doing work for me but even waiting till 1530hrs he said the savings account can only be opened if i invest an amount of rs 10, 000/- on health and accidental schemes. I urged him that as a house wife hardly accumulated nearly rs 30, 000/- throughout the year from my hard works which is need for my essential purpose therefore it is not possible for me to do invest on his choice. Denying his choice by me he refused to open my sb account and issued a direction arrogantly to leave his office.

                                  May i request to the higher authority to investigate the matter thoroughly and take necessary action either to convert my cap account to general account or open up a new savings account by closing my cap account.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Sep 01, 2017
                                  arsrao's response
                                  Here are the details of penalty for not maintaining MAB in these accounts:
                                  sbi charges AS PER RBI in METRO CITIES :---
                                  METRO MAB 5000/-
                                  shortfall <= 50%[protected][protected]/- + GST
                                  shortfall < 50-75%[protected]------ 75/- +GST
                                  shotfall < 75%[protected][protected]/- +GST
                                  but SBI is not following the above and deducting the Charges with Service TAX as per their wish. in my account MAB charges deducted 2 times in this month with 18% GST. this is ridiculous.
                                  its very hard to maintain 5000/- as MAB for a middle class and lower middle class i dono why the RBI has taken such hasty decision.
                                  RBI should change the decision to cutoff above MAB to 500/1000/- and reduce the GST to 5-10%. Lot of people are facing problems, unable to bare the above charges and maintain MAB 5000/- on top it the ATM transaction charges, deposit charges, etc etc... what all these Charges... just looting the money from people Ruthlessly! this is not fair... Kindly change the above decision.

                                  thanks,
                                  pavankumar
                                  Sep 01, 2017
                                  arsrao's response
                                  my sbi account no:- [protected] branch code:-- SNIB0012916
                                  Sep 01, 2017
                                  Lalbabu Jha's response
                                  Cut not dispence and tep stiker in this atm this atm id is HFBC[protected] this site issue
                                  I have my account at Vijayawada krishnalanka branch. My name is lakshmi priyanka kolla . I have forgotten my account number.
                                  Cut not dispence and tep stiker in this atm this atm id is HFBC[protected] this site issue in tha resolve
                                  Here are the details of penalty for not maintaining MAB in these accounts:
                                  sbi charges AS PER RBI in METRO CITIES :---
                                  METRO MAB 5000/-
                                  shortfall
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                                    Subrahmanyamvs Kappagantula
                                    from Mandya, Karnataka
                                    Sep 6, 2017
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                                    Address: 500039

                                    It is seen where ever we enter to sbi atm neither it works nor cash availability. Every time we are forced to go to other atms. As soon as we draw cash from other atms simply we receive beautiful advice to goto sbi atms for better security. Really it is shameful activity of sbi as they are least bothered about their customers. Necessary steps need to be taken.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    I m apply for new card but sbi not taking serious of account. and it cannot be recieved to my address that can given me speed post no EB[protected]IN.
                                    I received quarterly bank statements in respect of above account till[protected] from the erstwhile SBH. since then I am not receiving bank statements for which I gave 3 e-mails also. My efforts are in vain. Now, once again, I request to please provide me with bank statements to my e-mail ID regularly.

                                    Thanking you,

                                    with regards,
                                    k v sarma
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                                      P
                                      prdip00
                                      from Patiala, Punjab
                                      Sep 6, 2017
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                                      Address: 151001
                                      Website: www.sbi.co.in

                                      Dear sir/madam
                                      I was visited 2sep.2017 in your atm... Regarding withdraw... When transation was comlete.. Suddenly your atm machine says that transaction timed out.. Cash did not come out. Money had been cut from my account... I was waited 10 mints... Plz sir refund my cash amount 2000 rupess...
                                      Name-pardeep singh
                                      Bank_ bank of india.
                                      A/c no.[protected]
                                      .. Plz sir fastly refund my cash..
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Sep 06, 2017
                                      Updated by prdip00
                                      dear sir/madam
                                      i was visited 2sep.2017 in your atm ...regarding withdraw...when transation was comlete..suddenly your atm machine says that transaction timed out..cash did not come out.money had been cut from my account...i was waited 10 mints...plz sir refund my cash amount 2000 rupess...
                                      name-pardeep singh
                                      bank_ bank of india.
                                      a/c no.[protected]
                                      ..plz sir fastly refund my cash..
                                      Sep 06, 2017
                                      Updated by prdip00
                                      your atm machine service is too bad...
                                      Sep 09, 2017
                                      Updated by prdip00
                                      Sir plz reply my mail
                                      Sep 09, 2017
                                      Updated by prdip00
                                      And sir solve my problem ...refund my money
                                      Very bad serive of sbi atm service
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                                        Anta
                                        from Kolkata, West Bengal
                                        Sep 6, 2017
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                                        Address: Kolkata, West Bengal, 700103

                                        One person called me from mobile number [protected] saying that he is calling from sbi headoffice regarding debit card linking to adhar card or else card will be locked. He took all the card details and otp and withdrew three times from my account rs 9999, rs 9999 and rs 4999 on 3rd september at 6:21 pm.

                                        Kindly arrange to return my money of rs 24997 to my account.

                                        Regards,
                                        Joydeep paul.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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