State Bank of India [SBI] Complaints & Reviews

Hi,

I am jointly with my two elder brothers holding three home loan accounts with sbi since last 5 years.
[protected] (Land purchase)
[protected] (Construction),
[protected] (Top-up)

I logged a request to switch my all loans to mclr in feb'2017. Sbi branch "udaipuur city (Rajasthan) (07889)" people are so pathetic that they even don't bother to listen their customers. Request was somehow taken by mr. Hemant and got to know later that he got transferred. A new person named mr. Mukesh took a fresh request but he was also transferred after somedays. Again a new request was logged to new person mr. Anand along with new branch manager mr. Mahesh. Both confirmed that they are working on priority on this task and they gave us assurance that our loans will be switched with following rates:

[protected] (Land purchase) to 8.65 %
[protected] (Construction) to 8.65 %
[protected] (Top-up) to 8.75%

Its been more than 3 months since we started the process but somehow after multiple chasers/follow-up in branch and racpc offices, switch over fees 18750/- was deducted on 26th may but nightmare came when i saw new rates for all three loans

[protected] (Land purchase) is not switched to 8.65% that means it remained on 9.35%.
[protected] (Construction) is switched to 8.65% correctly.
[protected] (Top-up) is switched to 9.3% instead of 8.75%.

This is the worst experience with sbi and people is sbi think that they are working in a govt bank so nobody can take action against them. They still work in old working style. They intentionally delay the cases.

I would urge to relevant authorities to take strict action against all culprits so that no other customer should suffer like this.

Regards,
Yashwant bandwal

Sir,
1. With due respect it is submitted that i, self hav/clk mohan panika and my wife mrs bonti panika had opened a joint sbi saving account at raiwala branch during my posting there in the year 2011-12. I had applied for transfer of account from sbi raiwala branch (Br code-14149), teh-rishikesh, dist-dehradun (Uk) to my home town branch sbi borholla (Br code-4573) dist-jorhat (Assam) due to posting to other place.
2. Account of the same had been transferred to my home branch, but cif no of the account has not been transferred. So i, could not be operate of my account properly in the absence of cif no.
3. My account no is -[protected]
Cif no is : -[protected]

4. For favour of early necessary action please.

Yours faithfully,

Hav/clk mohan panika
Mob-[protected]
- [protected]
-[protected]

Rough behavior of branch staff made me vex and results to closure of my savings account.
I am fully unhappy with the services of the branch staff.

I requested to close my account on 26/05/2017 to branch staff, who are furious on me.
They had chance to show their power and unnecessarily deducted the account closer charges of 575 rupees.

As per information account closer charges have to collect for less than one year period of accounts, but my account is seven and of years old. pls take action

Hi team,

I have sent multiple mails along with all required documents to sbi jabalpur branch to get my account transferred to bhopal but they are not responding.

Please help me with this.

Account holder name - vishnu rathore/sushama rathore
Account number - [protected]
Ifsc code - sbin0007665

Need transfer to the below branch of bhopal.

State bank of india - berasia road bhopal
Ifsc code - sbin0030514
Branch code : 030514
Address :shiv nagar, near jaishree auto petrol pump, karond
Phone number:[protected]

Hi Team,

My name is Debendro having a SBI Credit card. I got a call from SBI credit card department on 26th May around 1 pm to 2 pm and told me that my cashback amount will be credited soon to my account for that they are calling for the verification. I did not provide any details about my credit card but the caller they already have my sensitive details about my credit card number, my name and DOB. After that the lady representative told me that this call will be transfer to the manager for final verification and she transfer the call. We spoke about some time and said thank you and cut the call. After 30 minute I got another call from SBI again saying that there was a fraud transaction from my Credit card I was shock when I hear that news so I ask her to transfer the call to the manager of SBI. She transfer the call and explain about the previous call and everything. I even ask him how did they have all the sensitive information about my credit card but the manager did not answer that question and I ask the manager to rise a complaint about this fraud transaction and he informed me that the case has already been rise and my credit card has been blocked from their side. It seems like the fraud call was actually from SBI agents. On 27th morning I call SBI Customer Care again and one lady pick up the call her name is Ghousia and I told her to check my issue but she replied me saying that there was no complaint rise from my side regarding the issue and she also told me that the call that I made on 26th May was dropped from the customer side but it is not true at all I spoke with the bank manager about half and hour explain everything about the issue, he even assure me that the amount which is debited from my account will be refunded back but how come the call was dispose as dropped from the customer side. It seems like the fraud call was made from SBI only and they deduct the amount from their end. I request you to check this issue in high priority because the agent from SBI they were lying about everything and they deduct the amount from my card. I have already filled FIR to the Viveknager Police station about this fraud transaction. I also inform SBI that since the fraud transaction was done from SBI employee so I am not going to pay any amount regarding my credit card bill till the I receive my money that has been debited from my account.

Regard,
Debendro

Sir
Date 28.05.17 mera account sbi ifsc code no. 31100 branch jahazpur me hey mere atm se pese nhi nikl rhe or iski complain me phle kr chuka hu complin no.[protected] hay lekin is complin ko bina suchna k close kr diya gya h or me branch se 150 k. M. Ki duri pr stady k liy rhta hu or me ek bar bank me ja chuka hu pr bar bar nhi ja skta pliz mera atm on kre
Ac. [protected]
Mo. No.[protected]
Name rakesh

I applied multi city cheque book for AC no [protected] months back. I am a bonafide customer of SBI for the past 7 years and has a continuous transactiins or regular transaction for the past many years.Money has been deducted from my account against issuance of cheque book.But i havent receive till date. My address is given as Hno 29/Hmar veng, opposite partnership mission officer.near EFCI meetei church churachandpur Manipur.

My account is not mapped with username. Every time it shows no account for this username. I thought it was hidden but in unhide option their is no account. What should i do? My account no [protected]. I activated net banking using kit provided by branch itself. After logging in to personal banking of sbi i can't see my account there. It shows no account is mapped for this username. This is disgusting. There is no any hidden account as said earlier. I want to use netbanking facilities. Please help me out to overcome this problem.

My name : gaddam srinivasulu
Bank : sbi, branch : markapur (Sbin0000873)
A/c no : [protected]
Cell no. : [protected]
Respected sir,
Today i have deposited an amount of rs.20, 000/- into the cash deposit machine which is existing the above mentioned branch around 7.30 pm. I have inserted an amount of rs.20, 000/- the cdm processed, at the same time "add more". But i have not any notes, after that the cdm displayed a message “notes retracted please contact your branch manager.”. And also i have not any msg received my cell.
So i am requesting you to process the amount of rs.20, 000/- which i have deposited in to the cash deposit machine and kindly credit the amount to my account.
Denominations: 2000x10=20, 000/-

Yours sincerely,
Gadddam srinivasulu
Email : [protected]@gmail.com

Received numerous calls from [protected] who claims to call on behalf of SBI Credit Cards seeking sensitive information of my credit card.

When I politely refused to share any information the caller started abusing me on the call. I have received abusive message also from the same number. This is outrageous behavior.

Request to take punitive action immediately against the caller.

Atms of the sbi in and around thanjavur of tamil nadu are without cash. Even in the bank cash counter the payment is restricted to rs ten thousand at sbi thiruvaiyaru branch. On enquiry, bm says his cash demand is not fully met by main branch of​ sbi thanjavur. (Tn) this problem is not with any other nationalised bank in this area. I being a farmer need cash to pay daily wsges of farm labourers. If your bank is not in a position to resolve the cash crunch we have to transfer our accts

Sir/madam,
I used my yes bank atm card to withdraw rs.5, 000/- at state bank of india atm at new ashok nagar oppositr icici bank atm 110096, new delhi, on 02/04/2017. But money was not dispensed. I received the sms with txn no. Ats:[protected]:hfbc[protected]:+sbi ashok ngr delhi stating "inr 5, 000.00 debited to ac..". But the money was debited on 02/04/2017 with the same txn no hfbc[protected]. I have registered complaint to yes bank call center, though rs.5, 000/- which was debited on 02/04/2017 is not yet credited. I request you to kindly arrange to get back rs.5, 000/-.
The details are as following.

My yes bank a/c no. Is [protected]
Customer id - 1192145
Branch : atta branch sec -18 noida.
Branch ifsc code : yesb0000085
Txn no – hfbc[protected]:+sbi ashok ngr delhi
Time _ 03:43:28 hrs
Date – 02/04/2017
Amount -5000/ rs
Complaint nos
1) cs[protected]
2) cs[protected]

Also

Effective from july 01, 2011, banks shall have to pay customers rs 100/- per day for delays beyond 7 working
Days from the date of receipt of the complaint. This shall have to be credited to the account of the customer without
Any claim being made by the customer. Any customer is entitled to receive such compensation for delay, only if a claim
Is lodged with the issuing bank before 30 days of the date of transaction.

Thanking you sir,
Rajo singh
[protected]
Rajo. [protected]@gmail.com

Also attaching reply of mail chain from yes bank.

Dear mr. Singh,

Greetings from yes bank ltd.

This is further to our mail.

With reference to your concern regarding the cash not dispensed for inr 5000/- at other bank atm on april 02, 2017, we inform that we have raised a chargeback with the acquiring bank for the said transaction on april 03, 2017. However, the acquiring bank had rejected the chargeback on april 10, 2017 stating successful transaction. Based on your representation, we have raised second level chargeback (Pre-arbitration) for the disputed atm transaction, on april 18, 2017. However, the acquiring bank had again rejected the chargeback on may 11, 2017 stating successful transaction and providing valid atm logs for the disputed transaction. Hence, we regret our inability to credit the disputed amount to your account.

Further, we inform that we have raised a request for cctv footage of the disputed transaction from the acquiring bank, however, we haven’t received the atm cctv footage in order to validate your dispute. Hence, we request you to raise your concern with the banking ombudsman for further investigation.

Please let us know if you require any further information / clarification in this regard.

We thank you for banking with us and look forward to your continued patronage.

Assure you best of our services.

In case you need any further assistance, we request you to kindly get in touch with us through our yes touch phone banking numbers listed below.

Thank you

Sincerely,

Krishnamurthy a

Office of head grievance redressal

Yes bank

I had recharged amount for rs.130/- through sbi-oxigen services, (Transaction ref no. Igabjfojy5, dt.26.05.2017) due to network problem the amount of rs.130/- deducted from my amount with oxi services otp, but the amount not recharged my mobile no.[protected].

Hence i requested the authorities please credit the amount for rs.130/- to my account number as earliest.

My salary account is in bhel ramachandrapuram hyderabad. Sbi branch (Earlier sbh) is not putting cash in the atms. Customers are suffering. We are searching nearby sbi atm but no cash anywhere. Whereas the private banks atm having cash now. Even pnb is putting cash into its atms. These sbi employees knowingly not putting cash into atms.
The service quality has worsen and the behaviour and attitude of bank employees and branch manager is horrible. I am going to close all my family members accounts and will go to hdfc/ icici bank. It has been past 6 months from nov to may but the situation is worse than december 2016.

I am two in number Savings account [protected] (Pension account) & [protected] (Salary account. I have received a message stating that annual premium for PMJJBY /PMSBY of Rs 330 will be auto debited from account. Sir I have not subscribed to any of these account but every year it is being deducted from my account. I have also learnt it is not compulsory, then why it is being done without my consent. Please do the needful. My Mobile No is [protected].

A refund of 2199 rupees was successfully processed on 13 may to my account by amazone. This amount should have been credited to my SBI account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
my refund referance number -493618
my account no is-[protected]

On 06.05.2017 i opted for withdrawal of rs 4000/- from a atm of sermapore, wb branch. (Atm address: chatra serampore, atm code : 0178031) no cash was out from atm but amount has been deducted from my account as immediately i received message in my registered mobile. I lodged complaint immediately to sbi customer care and i was acknowledged on 08.05.17 that my claim will be settled within 7 days. After the expiry of 7 day limit i. E. After 11 days (On 19.05.17) i was informed "the transaction was successful and claim rejected. Documents sent your branch" i wrote letter on 20.05.17 through e-mail as well as through hard copy to my mother branch (Sheoraphuli) of sbi and also the atm branch (Serampore) and requested them to verify my claim from the cctv footage at the then instant. Till today no communication received.

Hello sir,

This is to bring in your kind notice, that on 26th may 2017 i reached to axis bank atm church road, laxminagar to withdraw rs 1000 but due to some error in the atm, i haven't received cash and amount was deducted from my bank account

Axis atm record no of withdrawal : 9090

Axs atm apcn0550. Txn#[protected].

I request you to please resolve my problem asap.

Regards
Rohit saklani
[protected]

Myself Irappa Bagi,
Registered Mobile Number: [protected]

I am a SBI Credit Card holder and I wanted to cancel my credit card account with SBI so I called up your customer care number[protected]

After half an hour I got to speak to an executive and he said he will take my request. After a minute of discussion he told he is transferring my call to accounts department without giving me my cancellation request number or ticket number.

I am attaching the screen shot of on going call for your reference and still your piano music is running on my phone.

I just want to know what kind of customer care do you run, don't you know to value the time of customer.

I need to know the standards of credit card customer care and SBI credit card customer care is maintaining it or not.

I called from my registered mobile number only. If possible value my time.

I agree I can win with your customer care service and now it's 1 hour 10 minutes and I am hanging up my call.

I need a serious explanation and compensation

Since long i am waiting for message alert in my new mobile number which has been registered in state bank of india (Kokar branch) 20 days ago after submitting a message alert form in that branch to register my new mobile number. After so many repeated requests to update my new mobile number which is [protected], the number has not been registered till date even after asking service manager several times....