State Bank of India [SBI] Complaints & Reviews

Sbi customer care

I was paid my electricity bill of 5351. 08rs at 23th may 2017 but transaction failed & amount deducted from my sbi account, so please refund my ammont as same. I am waiting for your possitive reply.
Dgvcl customer no. 18307/01331/3 venilal tribhovandas
Sbi transaction ref no - igabiuazg8

Please find attached detail with transection with sbi & dgvcl

I could not received my money in my sbi account so please update details & give my money back in my account
Waiting for your response...


Thanks & regards,
Mehta mehul

Amount wrongly debit in my sbi savings account through axis bank. The sender only download the axis bank upi application but the receiver not install the axis bank. After type the receiver name as [protected]@axisbank then the amount of rs.2250 is transferred to the [protected]@axisbank. The transaction is made on 4th february 2017. But still the amount of rs.2250 is transferred to the sbi savings account. Please favour me for the refund of the amount of rs.2250. Thanking you.

I have paid my passport fees through dena bank rupay debit on 27/05/2017 & 28/05/2017. The transactions were failed but dena bank has deducted the amount and showing in my accountstatement. As instructed, sbi has to return to dena bank within 7days of the failed transactions. It has not happened as of now.

The passport seva kendra is advising to send email to sbi customer care. I sent so many emails. No reply from sbi. Passport seva kendra has given phone number[protected]. I tried this number around 500 times. There is no customer care nor any helpline to take responsibility of this. No emails are being useful for me. It is either busy or nobody is lifting the phone, just ringing. Whom to blame now? Is sbi having such bad process and infrastructure in its core banking? Mr. Modi is asking everyone for digital transaction. Even people with highest computer literacy are struggling to get back our paid amount. What will happen to illiterate people? When i spoke to customer service at passport kendra, they are telling it is sbi issue and they have to resolve. To whom i need to contact now to get back my amount. Very bad experience and don't know about sbi & passport office taking a joy ride on their customers in india.

Please reverse and refund the money asap.

Application number : 17-[protected]
Transaction id : 133095 & 240165
Payment amount : rs.1512.75 & rs.1512.75 (Total amt rs. 3025.50)
Transaction date : 27/05/2017 & 28/05/2017

I am serving with Indian Army and was posted at Asssam from 2010 to 2015. During my stay at Assam I had opened sb account (salary a/c) with state bank of India, Rangiya branch.
Now as I have been transfer to Mumbai since Sep 2015. I have mailed application for transfer of my account from Rangiya to Mumbai several times alongwith fax, but no responce received from Rangiya branch of SBI.

At this stage my bank details is required by my pay account office for completion of my pension documents.

I earnestly request you to solve my problem at the earliest.

I had issued netbanking facility from sbi website. I havr received the username and PPk kit number. But because of reasons I can't access user and prompting kindly contact branch for new credential.
It has been 15 days I'm visiting branch for new net banking KIT, unfortunately the upper authorities are not cooperating with me.i have registered again from sbi website still i can't able to acess net banking facility.

Dear sir,

I would like to request for solving below matters:-

I taken kcc loan from state bank of patiala, pataudi branch, gurgaon, haryana, with kcc a/c no. [protected] of rs. 4 (3 lacs @ 7% & 1 lac @ 11.15) pa.

Bank deducted interest rs 55737.56/pa (33503.22+22234.34)

I went branch many times but i got harassed by branch.

I will wait for your positive response.

Thanks & regards

Tej ram
[protected]
Sb a/c [protected]

Respected sir,
I have a salary account in sbi masab tank branch long back in 2010. And another account is in ongole branch as saving account but my ongole branch is indicating the cif number with the masab tank branch, so i am not able to do any transactions. I dont have passbook of my salary account and also not using that salary account from 2012. How can i close that salary account and to update my cif number with ongole branch.

Kindly suggest simple and quick process to solve this.

This is with reference to the payment of rs.68181/- made by sbi (Burnpur branch) to my account number, [protected] against the fixed deposit (B/ch, rd [protected], dated 3 february 2017).in this regard, i would like to draw your kind attention that we had deposited rs. 50000 as fixed deposit in the said bank in jan-feb 2005 as the security against the house building loan we had taken from the esteemed bank. Now after liquidating of the loan after full payment of all installments, i gave applications for the withdrawal of the matured fixed deposit amount. After several applications, the amount that was finally paid to me is a meager rs.68181 which i believe is grossly miscalculated.
Therefore, i would like to request you to kindly look into the matter and settle it to the satisfaction of one of your trusted customers/stakeholders.
Dr. Mohammad mohibul haque
Associate professor
Department of political science
Amu aligarh
Mobile no:[protected]

Hello sir,

My father is trying to take home loan. He prepared all documents and ask sbi manager at mehsana, they are saying you are not eligible for this home loan.
They are not giving any particular reason nor they are responding properly. Even they don't know about pradhanmantri avas yojana for lig group.
Instead of that he went to bob at mehsana and they are ready to give loan up to 7 lac. So what is profit of govt bank account and services.

Why always sbi employees don't response properly to elders even to youngsters sometimes. Always person has to go two or more times to get any information or
Any banking services.

I want this loan from sbi and i know in lig we can get subsidy also but as they are not ready to give loan to whom i need to contact for the same.

Hoping for the positive response asap.

Thank you

Dear sbi & consumer complaint board,

I have an sbi account for which i received an sms on 1st june 2017 at 04:09 am stating that a pos transaction has declined due to insufficient fund. Please note that i haven't used my card anywhere on pos in fast week or even today in the morning. My card has been physically with me therefore i call up customer service of sbi to get help since this looks fraudulent/suspicious to me. I called up using my registered mobile no. Yet i didn't get any help from customer service. They asked me to fillin my phone banking user id and password which i did and then they played the recorded message of balance and asked me to press 1 to continue which i did. I didn't get any relevant option or an option to speak to a representative.

I finally called up again to lodge a complaint about the customer care service and i am told by a supervisor named "rahul" that you don't need to worry since no balance has been deducted.

Isn't it a lame advise? I shouldn't be worried and be suspicious about this unauthorized transaction (Even if it was declined). Want to ask sbi, is this how you care about your customer that despite calling for more than 4 times i couldn't get a detail about the declined pos transaction sms that you guys sent me?

Please help me understand why have i received such sms when i haven't used my card? Also please help me understand if that's the level of service sbi has to offer to its customer?

Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue.
My mobile no:[protected]..

From:- k m rao, pensioner, cell no.[protected]
Email [protected]@gmail.com
My pension is being drawn from sbi, maharanipeta, visakhapatnam.
Pension a/c. No.[protected], ppo no.4033/tcap
The fallowing grievances are pending.
1) my pension for f. Y 2016-17 was drawn in sbi, maharanipeta, visakhapatnam.
The total pension credited to my pension a/c, comes to rs.5, 31, 661-00.
But, the amt. Paid to me is appearing in 26as as rs.7, 41, 848-00.
This mistake is brought to chief manager’s notice, in writing on[protected].
This mistake is not rectified so far.
2) the maharanipeta sbi branch visakhapatnam is 8kms. Away from my residence. I, gave written request on 15/3/2017 to chief manager, sbi, maharanipeta to transfer my pension a/c to lawson’s bay colony
Branch, visakhapatnam (Branch code :sbin0015213).
So, far the transfer of account is not approved by cppc hyd.
Relief sought :-
Item 1 :- a) the pension amt. Credited during 2016-17 appearing in 26as should be corrected by the cppc hyd..
B) if, the amt. Shown in 26as is correct, then the difference amt.
Ie.[protected] rs.[protected] which was not paid to me to be credited to my pension account immediately.
If the amt. Appearing in 26as is not corrected by the concerned,
I/tax authorities will demand the i/tax from me on the amount
Appearing in 26 as, ie. On rs.[protected] instead of rs.[protected].
In such case the additional tax paid by me has to born
By state bank of india.
Item2 :- the matter is pending for in cppc hyd’s, approval.
Account transfer to lawson’sbay sbi branch to be approved

Dear sir, i had submitted passport fees on the 31 may under pos txn[protected][protected] the status showed as failed but the money was deducted from my syndicate bank jalandhar and then again i tried on 01 jun 2017 and it showed success but the fees has been deducted twice for the same applicant. So it is requested that rs 1512/- may please be refunded at the earliest. Thanking you. Manjit singh

Respected sir,

I am paramjit singh having account in state bank of india (A/c [protected]) branch dhaula. I have applied for cheque book with all formalities in month of november. But till now i had not received my cheque book. I had received the text on 16 mar 2017 cheque book had dispatched through speed post no. Ep[protected]in. But till now i had not received the cheque book. I had also visited to our post office where they shows us same had received by bank manager of state bank of india branch handiaya (District barnala branch code stbp0000150). After that i had also visited to that branch here manager accept that he was received the cheque book but he doesn't know where the cheque book & assure us arrange the same after two days. But till now i had not received any call from bank. Sir i am just asking you a simple question what is the system of bank for issue the cheque book to customers. I am totally disappointed by your service in which you had appoint well educated persons but not maintain the system for tracking of these small issues.
I am requesting you to please take my problem as serious issue and arrange to sort out the same
My contact no.
[protected]

Dear sbi team,
This is very worst service from your team at sbi ecil branch, hyderabad. My 39000 have got stuck in your machine which was very urgent and then i went to your manager - cash and informed about the issue but he was not at all responding correctly and he was cool busy personal discussion with his colleague/relative in a branch which is not a correct way. You please bette correct the machines. My 39000 rs got stuck in ecil branch cdm machine for which the machine no is 621 at between 5 to 5.15 pm. Kindly deposit back my amount. It was very urgent to me and you people are playing with us. This is wrong way. Worst service i have ever seen. Please help the customers. Don't take the salaries freely by talking with relatives or colleagues at bank premises.

Thanks & regards,
Satish raju,
Sbi a/c no: [protected]
Ifsc code: sbin0002802.
Trimulgherry branch.
Mobile no: [protected].

State Bank of India, medical college branch, aligarh. I submitted the form to change my mobile number in net banking and to add a beneficiary to my account 10 days back. The staff said it will take 1 week as one of member required in processing of that form is on 1 week leave but there is no information even after 10 days. Isn't there anyone else appointed to look after the work of a person on leave?? For even the smallest of work I have to visit the bank twice or thrice!! So UNHELPFUL and UNPROFESSIONAL staff!

Date of incident:31st may 2017
Charged rs500 for giving one year statement.

The charges are too high for a year statement and is not acceptable, not sure if every body else is facing the same issue since we dont have a online banking account.

I am filing this complaint on behalf of my mother so dont have any necessary proofs to show you the same.

The incident occured in sbi branch proddatur, gandhi road, kadapa 516361

Hi,

Myself shaik ibrahim i received a call from sbi stating she was from sbi credit card named-pinky thriparty and also gave her employee id as - sbini287 and stated her personal contact number as [protected]. She told me that i have lots of points on my sbi credit card wherein it could be redeemable for cash of rs 13, 500 and asked my card number.

And later i got to know that this was a fraud call. Please cancel this transaction and reverse my transaction

My card number - 4687*9046
Transaction amount & date - 7840 rs @ trendon-epaykerala on 30/05/2017 2 30pm

सर,
मेरे पिताजी उपेंद्र मंडल का देहांत बीते 2 जनवरी 2017 को हो गया. वे सीआइएसएफ में सेंट्रल गर्वनमेंट इंप्लाय थे. उनके देहांत के बाद बैंक के निर्देशानुसार सारा डॉक्यूमेंट्स मैंंने बैंक में जमा कराया. मृतक उपेंद्र मंडल की पत्नी यानी मेरी मां संचला देवी के नाम से फैमिली पेशन की सारी प्रक्रिया पूरी करके सारा दस्तावेज बैंक में जमा कराया. लेकिन आज पांच माह हो गये, अभी तक न उनके फेमिली पैंशन से संबंधित कोई प्रक्रिया बैंक द्वारा पूरी नहीं की गयी.
इस कारण मां काफी मानसिक रूप से परेशान है. पेंशन की राशि नहीं मिलने का कारण आर्थिक संकट झेल रहे हैं.
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सर, विडंबना है कि एसबीआइ जैसे प्रतिष्ठित बैंक में इतना देरी से काम होता है. पिछले चार माह का पेंशन अभी पिताजी के नाम से ही आ रहा है.
-सेविंग बैंक खाता जो ज्वाइंट है, उस पर होल्ड लगाकर रख दिया गया है. पैसे की निकासी नहीं हो पा रही है.
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सर आपसेेेे आग्रह है कि अविलंब मेरी मां के फैमिली पेंशनं के आवेदनं पर कार्रवाई करके पेंशन दिलाने का कष्ट करें. अन्यथा अब छह माह होने को है. मैं एसबाआइ मुख्यालय को कंप्लेन करने को बाध्य होउंगा.
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Details are here
[protected]-------
Name of the Deceased pensioner- UPENDRA MANDAL
S/B Account no-[protected]
PPO no[protected]
SBI AGRI MARKET YARD
KANDRA BRANCH
BOKARO
Branch code-SBIN00 6450
CIF no-[protected]

Name of Family pensioner as par PPO- Smt SANCHALA DEVI
[protected][protected][protected]

After requesting to just change the contact no for my sbi account, the banker from the concerned branch not responding my word and they are saying that come after 8 days. Is this the proper response to the customer?? The way they are behaving is we all depend on them. Its the bank customer relationship, which should be in proper manner. I want to block my account and to get help from other bank.