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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 775

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S
suman.papu1980
from Jamshedpur, Jharkhand
May 13, 2017
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Address: Purba Medinipur, West Bengal, 721401
Website: sbi

Dear Sir/Madam,

I have been your SBI saving bank account holder. Account number- [protected] IFSC code-SBIN0000057, CONTAI branch in west Bengal.

Dated on 25.03.2017 central bank ATM - Machine No-D20D342611 Time near about- 10.50am I withdrawn Rupee 10, 000+10, 000+10, 000=30, 000 but I get Rupee only 20, 000 of 1st and 3rd transaction another Rupee of 10, 000 was not came out from ATM.

I have been submitted a hard copy regarding the problem in my branch office as possible. Also I get a sms from you – complaint no-[protected].

Several times mailed sbi customer care to higher authorities but no result found.

Till now suffering the same problem from 25.03.2017. I have three transaction sms number bellow-
1) Txn#[protected] @10, 000 money received.
2)Txn#[protected] @ 10, 000 missing (not received)
3)Txn#[protected] @10, 000 money received.

when 2nd trx money not received from ATM same time informed to on duty security. please see the footage of CCTV.

i very depressed for service that, branch office told on process and customer care told visit to branch office.
I am 70 years old senior citizen, this summer i frequently contact to branch but no result.

Cell No : [protected]/[protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    S
    SujeeKalidass
    from Raipur, Chhattisgarh
    May 12, 2017
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    Address: Chennai, Tamil Nadu, 600106

    Dear Sir,

    I have received a phone call from mobile no.[protected], [protected] saying that my reward points are expired and i can get cash back of Rs. 5000/- adjusted against my outstanding balance or I can use 5000 reward points equal to 5000 rupees for shopping. They asked for my open details such as my date of birth and pincode and intimated my correct address. Then they asked for my Credit Card No. & CVV and informed that specified amounts will be credited in new Credit card.

    TRANSACTION WAS FOR idea bill desk mumbai

    1.Transaction ID#003578 12/05/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 997
    2.Transaction ID#003936 12/05/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 999
    3.Transaction ID#004660 12/05/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 999

    Request you not to settle this transaction as its a fraudulent one.

    Date of transaction : 12.05.2017
    Amount :Rs. 14, 995/-
    Card no. xxxx xxxx xxxx 8863

    Thanks,
    Regards,
    Sujee
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Dear Sir,

    I have received a phone call from a mobile number [protected] and [protected] on 12.5.2017, stated that they are calling from SBI Master/Visa credit card section.They had also accurately mentioned my name and Credit card number.They said my credit card has blocked due to that the card has not been used till now from the card is issued.To resolve this, a new card will be issued and the limit will be transferred to the new card.They asked for an OTP which will be received to the registered mobile for transferring the limit to the new card.I have also trusted the call because the above details said by them is 100% correct.I have realized that my card has misused after I noticed Rs.14994.50 is in unbilled transaction in the credit card statement in net banking on the same date .The transaction details are mentioned for your kind reference.

    1.Transaction ID#003578 12/05/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 997
    2.Transaction ID#003936 12/05/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 999
    3.Transaction ID#004660 12/05/2017 IDEA CELL-BILLDESK MUMBAI IN 4, 999

    Still I am shocked that how could they knew my name, credit card number, mobile number and the detail that I have not used my credit card so far which is so confidential maintained at your end.
    So I Kindly request you to investigate the issue and charge back the misused transaction to get a new credit card.
    Kindly do the needful.
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      A
      arpan17
      from Rajkot, Gujarat
      May 12, 2017
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      Address: Kutch, Gujarat, 370201

      To,
      Sbi
      Dt 12/5/2017

      We have pos machine of sbi.in march we have link our other current a/c with pos machine.in beetwin this time we swap cards in machine, but till today we do not recived credit amount 53350/- in our current. About this issue we already gives application all details in branch. About this issue many time we contect branch but we do not recived any setisfide reply by branch.

      Please do this soon as posible.

      From:
      Arpan
      Gandhidham
      [protected]
      C/a no. [protected]
      Sbi bpc branch gandhidham
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        Abhishek Saurabh Tripathi
        from Nagram, Uttar Pradesh
        May 12, 2017
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        Address: Lucknow, Uttar Pradesh, 226004
        Website: SBI,AISHBAGH,INDIA

        Dear Sir,
        I want to tell you that this is my sixth or seventh time that i was in the state bank of india, aishbagh, Lucknow since holi.
        The matter is, i have have forgotten my rupay card pin so i had try it to generate through my registered mobile number but it was failed the pin was not generated. After that i tried to generate through SBI ATM machine but the result was same. After all method of regeneration of pin, i had visited to my homebranch (SBI), the manager of the bank asked for written application, i had given that, but result was same. Again i visited to bank they again asked for the application, i had given it, but the result was same. This process continues for 3-4 times but result was not good. Finally, i again visited to my homebranch(SBI) And i asked to the manager for the new ATM card and i also asked for surrendering the old card. He said, you have no need to surrender the old card just give me the application for new card with photo, i had given it. But after applying new ATM card, i waited near about two week but still i have not got the ATM. so today(12may2017)i again visited to the SBI BANK, they again asked for the new application for applying ATM card. I had again given the new application but they have not submitted it because i don't have a pan card.
        So sir, i am very tired of this state bank service because i am unable to withdraw my own money.
        I have also attached today's document that bank rejected it(with stamp).
        Please do the good.
        Thank you
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          Singh Pushpa
          from Morena, Madhya Pradesh
          May 12, 2017
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          Address: Poonch, Jammu and Kashmir, 185101

          Hi sir,
          I am ex army service man living in place satna (M. P). During service period i had an sbi account in sbi poonch branch code 3660. After retirement (2010) i transferred this account no in satna city p. B. No.4, pannilal chowk, branch code - 1260. This account no. Was transferred but cif no didn't change.. I didn't observe this at that time. I have one more joint sbi account in satna main branch code 0474. Now without my awareness bank transferred the cif no of my both sbi account to poonch sbi j&k. Due to this am facing problem in banking. My aadhar no. And pan no. Is not linking to my account. My pension is stucked. I applied many applications in both sbi branch of satna.. They forwarded the application many times in sbi poonch branch code 3660 for transferring the cif no to main branch satna.., i also personally write email to bank manager of sbi poonch but i didn't got any response. I am troubleshooting this problem from last six month.. When i got aware of change of cif no.
          Please take action in solving this issue.. And help me by transferring the cif no. Of my both sbi account to main branch satna.
          Thankyou
          Shyam singh
          ([protected])
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          It has been over two weeks since the matter has been taken up.It is harsh to see that no response has been received from SBI. No SBI official even bothered to take the cognizance of the complaint. Pathetic!!
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            K
            Krishna Singh Thakur
            from Korba, Chhattisgarh
            May 12, 2017
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            Address: 461668

            Today i have visited for registering my phone no. In my account the manager behaved very badly with me and used abusing words for me... The manager didnot allowed one of his employee to do my work. I have requsted manager to do my work but he started shouting at me and told security gaurd to take me out side the branch. It is my humble request to take any serious action on this.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              M
              Md Farizuddin Khan
              from Rajkot, Gujarat
              May 12, 2017
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              Address: Ambala, Haryana, 133001

              Respected Sir,
              I was recharged at my mobile number which is [protected] for RS 148/- on 10 may 2017 it was sowed successfully and balance has also deducted from my SBI account but same has not been reflected.

              I was made a enquiry from mobile service provider customer care, they confirmed that recharge was not done please recheck in your account then I did check it to the recharge history, recharge summary is not found in my recharge history.
              Sir totally I confused where's the amount gone? balance has deducted. I did it recharge through an application which is State Bank anywhere SBI
              Sir please make enquiry and take up any necessary action regarding my issue.

              Yours faithfully
              Md Farizuddin Khan
              A/c [protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              My account information to phone number [protected] par mere account ki all information chiye account balance etc
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                M
                Manhas Rajat
                from Raha, Assam
                May 12, 2017
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                Address: Dibrugarh, Assam
                Website: google

                My bank account no [protected]. Now i am serving in indian army but posted in panitola, DIbrugarh (assam). I have lost my atm card. When i go to near sbi branch new tinsukia he can't hear me and not register complain, then i go to police station to register FIR. I am also use internet banking SBI, i see tranction in my account 20000/-. Then this tranction loc found in dibrugarh united bank of india atm. I told it give the photos of cctv camera he will also not give me, i also give the fir but they can't give me then i can sad the date of lost my atm 01 may 17 and tranction also same date at 11.31 am. Please sir request for you give me the cctv photos in local branch my presently address 367 coy Asc (Sup) Type 'D' pin 905367 c/o 99 APO, panitola. Sep Rajat Manhas vill : bain indoria dist : kangra post office : kathgarh Teh indora (HP) my branch code 11983.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                My sbi life- flexi smart policy no- [protected] premium 25000 yearly cheque no- 170805 dt 30 August 2016 I paid due to policy will be lafce. on this dt. my premium 25000 is not refined. BHARTI ATULKAR MB- [protected]
                State Bank of India [SBI] Customer Care's response, May 16, 2017
                Verified Support
                Dear Customer,

                We regret the inconvenience caused. Rest assured that we have forwarded your complaint to our respective team who will contact you soon regarding your complaint.

                Thanks & Regards,
                SBI Life Insurance - Customer Care
                State Bank of India [SBI] Customer Care's response, May 16, 2017
                Verified Support
                Dear Customer,

                As per your discussion with our official, your query has been addressed. For any further assistance or clarification please contact us at [email protected].

                Thanks & Regards,
                SBI Life - Customer Care
                I mohd moqthar bearing A/c No : [protected] of yellareddy branch code SBIN0013216 had did net transation on 5th may 2017 AT 12.
                32 PM vide reference id No : IGABGJAEL5 FOR RS 1636.50 AND IGABGIYB04 FOR RS.2056.5
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                  V
                  vinay_taneja
                  from Bikaner, Rajasthan
                  May 12, 2017
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                  Address: Bikaner, Rajasthan, 334001

                  I sent money through Phonepe app UPI mode on[protected] but transaction get failed but money have not reversed yet.
                  bank name-SBI
                  UTR number or ref. no.[protected].
                  reference no. P1704101807203691071034
                  plz help to reversed the amount to bank.
                  UPI Reg. no. [protected]
                  my sbi account no.[protected]
                  IFSC code SBIN0007260
                  No customer care solve this problem.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    P
                    Priya Samel
                    from Mumbai, Maharashtra
                    May 12, 2017
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                    Address: Nashik, Maharashtra
                    Website: www.consumercomplaints.in

                    I have issued cheques No 772311 to 772313, 772314, 772316 & 772317, 772319 from my SBI Account No [protected] during Dec 16 to May 17.All these cheques are returned unpaid having no valid reason and having reason Connectivity Not Established.I have already cleared KYC too.My all transactions through SBI are got failed and I have paid penalty charges in some cases.After dishonoring my cheques everytime i have cleared transactions in cash or by other mode .I have called concerned in Branch everytime but didnt get satisfactory response.Pl do the needful
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      O
                      OnkarNath
                      from Delhi, Delhi
                      May 12, 2017
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                      I complained for unusual transactions from my account. By that i mean i payed for petrol once but it was deducted twice from my account. This transaction had taken place on 06-mar-2017. But today i got a message saying my internet banking has been disabled.
                      I do not understand what you are doing. Is this the way you handle some complain. How can you deactivate my card for internet banking without my permission.
                      I want my money for that transaction back. And my internet banking to be started as early as possible.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      I had applied for cheque book on 18 apr 2017..but hv not yet received, even though i got confirmation sms that the cheque book is dispatched..n will be received within 7 working days.n its almost 20 days n not yet received.
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                        M
                        Madhu GM
                        from Delhi, Delhi
                        May 12, 2017
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                        Address: 560100
                        Website: SBI

                        I had cleared the complete outstanding amount on my SBI credit card (zero balance) and raised the request for closer of credit card issue for NOC and update the CIBIL report. When I called SBI customer care for issue NOC, every time they are saying that, please enter your DOB and entered my DOB then call automatically cancelled. It became very difficult thing for me.

                        Please do the needful..

                        Thanks
                        Madhu
                        MOB:[protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          P
                          Prithwiraj Banik
                          from Delhi, Delhi
                          May 12, 2017
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                          Address: Kolkata, West Bengal, 700075

                          I filled fixed deposit form on the name of mother mrs. Jharna banik (Sr. Citizen) as per sbi guidelines but till date it not prepared. Now after continuous follow-up after 07 days passed they informing that some problems in form whereas they checked the form during submit.

                          My filled date of fd form is on dated:[protected]. Also neither they communicate by phone about the matter/ issue.

                          Bank details:-

                          Bank name:state bank of india
                          Branch name: garfa
                          Branch code:01450
                          Ifsc:sbin0001450

                          Regards

                          Prithwiraj banik
                          Mobile:[protected]
                          Pan no.:anupb5783c
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          My account number [protected]
                          Send to money 15 April TRANSFER
                          A.c. no [protected]
                          3500 ruppes
                          Translation fail my money cut
                          And my money has been no refund please my money refund
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                            S
                            sanjayanvi
                            from Zamania, Uttar Pradesh
                            May 12, 2017
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                            Address: Lucknow, Uttar Pradesh, 226012

                            I have lost my passbook with following details. Kindly acknowledge my complain.
                            Regards
                            Kumar sanjay
                            [protected]
                            [protected]@email.com
                            Address - kumar sanjay srivastava
                            B/o sri s. K. Srivastava
                            House no. M-220, ashiana
                            Lucknow

                            Account details
                            Bank - state bank of india
                            Address - lda colony, kanpur road, lucknow-226012
                            Account no.- [protected]
                            Ifs code - sbin0011215
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              I
                              imr.gaurav
                              May 12, 2017
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                              Address: Bhagalpur, Bihar, 812001
                              Website: onlinesbi.com

                              Hi,

                              I have my account with SBI Branch J.L.N.M.C.H (Code 8957), Bhagalpur. I had applied for Internet Banking Service at the branch more than two months ago and the branch manager issued an Internet Banking Kit (Kit# M[protected], Packet#M2203, Circle Code09, Serial#02) and confirmed that it will be activated in 3-5 business days. However, it has been non-operative even now after making several visits to the branch. The branch manager does not seem to be knowledgable about it and does not have any clue about it.

                              After facing the bank's poor customer service, I myself created a fresh user ID 79001406 online at onlinesbi.com and have reported about the same to the bank but again, they have not been able to map it to my bank account. (Refer Scr No 67108 and PPK No UA[protected].

                              It has been a very bad customer service experience at the country's leading bank and would like to escalate about it. Can somebody please help me in this matter?

                              Thanks,
                              Gaurav Kumar
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Chhogyel37
                                from Faridkot, Punjab
                                May 11, 2017
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                                Address: Darjeeling, West Bengal, 734003

                                Hello sir/madam,
                                My name is Ananta Theeng.I am holding an DSP account in SBI Beltola (004419). I want to transfer my account from SBI Beltola to SBI Champasari. Also I have written so many letters to the branch manager to kindly transfer my account to SBI Champasari (012405) which is near to my house. But there is no any response from the concerned dept. So, I kindly request you to transfer my account immediately to SBI Champasari so that I will be able to look after my account.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  U
                                  uthran
                                  from Alwaye, Kerala
                                  May 11, 2017
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                                  Address: 626125

                                  We people of srivilliputtur is unhappy with the state bank of india 's officials insincerity. There is no proper maintainance of money in atm and the other atm (E corner) is closed. We can't withdraw money in other atm too. It's hard for people to search for money in all atms. It's being a little busy place we need a proper care. Please take further action nd do the need full. We people suffering a lot. The officials are not responding to our concern. They r very careless in doing their duty. As most people hold account only in state bank of india we must be given service to the most extend. Bank is charging for withdrawal in other atms but we people being charged for official's action. The people's request must be respected and fulfilled.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Dharammali
                                    from Mumbai, Maharashtra
                                    May 11, 2017
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                                    Address: Nagpur, Maharashtra, 440024

                                    Hello sir/ma'am,

                                    I have made the payment through oriental bank of commerce's debit card and money was "deducted from my account" but payment status of my passport application shows "failed". Its being 2 months now & still my money is not refunded.

                                    Details of failure transaction:-

                                    Application reference number: 17-[protected]
                                    Name:sagar hukumchand dharammali
                                    Service type:fresh
                                    Type of application:normal
                                    Fee (Rs.): 1512.00
                                    Payment status: failed
                                    Transaction date: 01/03/2017

                                    Then on 3rd march i have applied for passport again from different bank account then it was successful and i have got the appointment.

                                    Details of successful transaction:-:

                                    Application reference number: 17-[protected]
                                    Name:sagar hukumchand dharammali
                                    Service type:fresh
                                    Type of application:normal
                                    Fee (Rs.): 1512.00
                                    Payment status (Internet banking): successful
                                    Transaction date 03/03/2017

                                    I have filled charge back form, from oriental bank of commerce and from your side they got the reply that the payment is credited to your account.

                                    Kindly refund the amount deducted from my account.

                                    Thank you.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      rampooja
                                      from Bengaluru, Karnataka
                                      May 11, 2017
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                                      My refund is processed from Amazon but not reflected in my account Amazon​ told me to contact my bank and file charge dispute with given below details

                                      Yor rfund of Rs.1099 has been processed successfully on[protected]. The amount should reflect in your account by 5/9/2017.
                                      The Authorization Code (Refund Reference Number) for the transaction is 444316.and transaction ID is HQ16VZnwYqMv4G

                                      Your refund of Rs.399 has been processed successfully on[protected]. The amount should reflect in your account by[protected].
                                      The Authorization Code (Refund Reference Number) for the transaction is 444316.and transaction ID is HQ12X5uT6DNAWE
                                      Please help me on this issue and processed​ or credit my balance
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Tejaswi Ambre
                                        from Pune, Maharashtra
                                        May 11, 2017
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                                        Subject:request for refund of extra money

                                        I have paid my passport application fees through central bank debit card on 4th april 2017. The transaction was failed. Again i tried for the transaction on same day. This transaction also failed and total rs.3024 were deducted from my account (Rs. 1512 per transaction). As mentioned on the website sbi has to refund the money back to central bank within 7 days of failed transaction. But it has not happened till today.

                                        I have visited regional passport seva kendra but they are telling me to call on toll free number[protected]. After calling on toll free number they are telling me to contact sbi. Also, as instructed on website, i have sent 3 e-mails to customer care on 7th april, 14th april and 7th may respectively. Passport seva kendra has given phone number[protected]. I tried to call many times but didn't get any response.

                                        I am a college student and unable to understand what to do next.

                                        Please help me out by refunding extra money rs.3024.
                                        Reference number[protected]
                                        Payment amount - rs.3024
                                        Transaction date - 04/04/2017

                                        Yours faithfully,
                                        Tejaswi ambre
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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