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State Bank of India [SBI] Complaints & Reviews

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P
pranav13
from Vasai-Virar, Maharashtra
Mar 26, 2017
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Address: Pune, Maharashtra
Website: Sbi

I mostly use my debit card for online transactions but recently I have noticed that suddenly I was not getting the transaction message on mobile number. Even after that login page is also said that ur number is not the registered mobile number. I don't know how automatically I have lost my authentication. Please can you tell me reason??
I am asking this because previously there was a case of hacking ( someone sends u a message like " u have won coco-cola prize of 1, 00, 000 please send ur name address for receiving prize." ## and Even when u have not sent any details still someone enters in ur account. ##)
I also got the same message and 2-3 days after that I have lost authentication.
Please check this security threat and tell me the correct reason for losing authentication.

Thank you.
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Saurabh anand singh
    from Delhi, Delhi
    Mar 25, 2017
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    Address: Azamgarh, Uttar Pradesh, 276131
    Website: www.sbi.co.in

    Dear Sir,

    myself mundrika kumar singh and i am customer of SBI in jahanaganj block, azamgarh, uttar pradesh, A/C: [protected], IFSC Code: SBIN0013319.
    i had taken Kisan credit card loan of 150000/ in jan 2016. 2 days ago bank deducted 38000/ rs from my a/c without informing me. at least bank
    should inform me to deduct the amount.

    i request you to please do the needful.

    with regards,
    Mundrika kumar singh
    [protected]
    [protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      neerajgopal
      from Haridwar, Uttarakhand
      Mar 25, 2017
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      Address: 249403
      Website: www.sbi.co.in

      Dear sir,

      I am one of the customers of your deemed bank. I had retired from CISF almost eleven months ago, but till now, i have not received the PENSION BOOK from the branch. In this connection, i had visited the branch time and again but i am not getting any response from the branch. Neither the branch manager is taking any action in this regard. He only tells that the pension book can only be obtained from the pension cell in New Delhi or from my department.

      I talked to my department official. They are saying that it had been dispatched and it can be obtained from the branch itself. But the branch is not helping me out.

      I humbly request you to kindly look into the matter and help me in getting my pension book.

      Thanking you,

      yours faithfully

      PITAMBAR SINGH TYAGI
      AC NO. [protected]
      BRANCH(4536) SIYANA
      MOB NO.[protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Order ID: [protected] hay it's already 7 days above and still you didn't refund it. kindly refund it fast...

      Pension book not received from the branch - Comment #2688366 - Image #0
      Am sanket bharambe applied for credit and got it but the limit in credit card is so less as your executive told me The min. Limit is 50000 onword but I got on 19000 max limit.
      So please help. With this.

      Pension book not received from the branch - Comment #2688473 - Image #0
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        K
        Kuhumita Laha
        from Chennai, Tamil Nadu
        Mar 25, 2017
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        Address: Howrah, West Bengal, 711101
        Website: Onlinesbi.com

        Kindly consider my amount deducted from my account but I got no air ticket and Druk air authority is telling they have not received any amount . SBI people are not taking complaint too. They are telling me to wait and wait. Balance deducted but no ticket received but I cannot lodge complaint. I am feeling harassed. SBI is cheating. The transaction was complete.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          SIMANTINI MAJUMDAR
          from Kolkata, West Bengal
          Mar 25, 2017
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          Address: Kolkata, West Bengal, 700060

          In the year 2002, I purchased a flat from promoter taking the loan from SBI. The price of the flat was Rs. 6 lacs in which I gave cash of Rs 1.5 lacs and bank loan of Rs. 4 lacs and balance Rs. 50, 000 was due. After purchasing the flat I entered there and began to recover the loan.But soon the promoter and his friend forced me to give interest for that due amount in cash of Rs. 3000 per month. I gave the interest for 9 months. In the meantime, I got transferred to Kharagpur office. So I could not recover the loan regularly. After giving interest for 9 months I stopped to give interest. Then the promoter began to assault me in various ways. Thus residing at the flat for 2 years, the bank and the promoter bound me to leave the flat without any court order taking the key of the flat. I had paid about Rs. 50, 000 of the loan in the bank till then.

          In 2007, the bank manager contacted me again and asked me to deposit E.M.I. through my office. I prayed permission to my office and began to deposit the E.M.I. by cheque from my office. The Asst. General Manager of the bank told me that he will give me the key of the flat after depositing one month's cheque and show him the receipt. But after that he called the promoter and after some discussions between them, he refused me to give the key asking me to register the flat. But at that time, I was not ready to give the promoter the due money and revenue the registration. I requested several time but all in vain. I had paid about Rs. 1, 60, 000 of the loan in the bank through office cheque that time. So all together around Rs. 2 lacs was paid to the bank out of Rs. 4 lacs loan. But I hadn't get the key to enter the flat.

          Now I came to know from the promoter that the flat has been resold by the bank and the promoter without any of my knowledge. The present valuation of the flat is minimum Rs. 25 lacs. But I haven't got any part of the sold amount neither from the bank nor from the promoter. They have cheated me and shared the money between themselves.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Mar 25, 2017
          Updated by SIMANTINI MAJUMDAR
          N.B. I posted on behalf of my father as the loan was under his name.
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            M
            Manoj62
            from Mumbai, Maharashtra
            Mar 25, 2017
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            Address: Patna, Bihar

            Dear Sir,

            Re : Delay in cheque clearance (submitted: 27th Feb'2017 in SBI, New Market, Patna)

            I have dropped a CBI (Central bank of India, Darbhanga, IFSC CBIN0281302) cheque no. 004994, dated:24/12/2017; Amt Rs. 30, 600/- on 27th Feb' 2017 in SBI branch:NEW Market(03477 ) Patna.
            which was to be deposited on account no.[protected] named- Manoj Kumar Singh (branch- Aurangabad, bihar, IFSC SBIN0000013), but it is not transferred till now.

            There is no any kind of response from your bank clearing department till now.

            Therefore I request you to please look into the matter in which I would be always thankful to you.

            Yours truly,

            MANOJ KUMAR SINGH
            Mobile : [protected], [protected]
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              K
              Kanhaiya Chaurasiya
              from Mumbai, Maharashtra
              Mar 25, 2017
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              Address: Mumbai City, Maharashtra
              Website: www.passportindia.gov.in

              Dear Customercare,

              I need your urgent action on this. I have paid 1512.75/- for two times through Dena Bank Debit Card. Both time payment deducted from my account but Payment status shows Failed.

              First Transaction Details:
              Application Reference Number: 17-[protected]
              Given Name: BRIJESH BABULAL PAL
              Service Type: FRESH
              Type of Application: NORMAL
              Fee (Rs.): 1500.00
              Transaction Date :[protected]around 8.05 pm)
              Payment Status (Internet Banking) Failed
              Bank Statement Desc: PASSPORT_SEWA_MOPS/287946/[protected]:04:59/NFI
              Dena Bank Transaction ID: S79299975

              Second Transaction Details:
              Application Reference Number: 17-[protected]
              Given Name: BRIJESH BABULAL PAL
              Service Type: FRESH
              Type of Application: NORMAL
              Fee (Rs.): 1500.00
              Transaction Date :[protected]around 3.30 pm)
              Payment Status (Internet Banking) Failed
              Bank Statement Desc: PASSPORT_SEVA_MOPS/712175/[protected]:29:18/NFI
              Dena Bank Transaction ID: S81804560

              Not able to reach the SBI customer care. I tried reaching the number[protected]. But the number is always engaged. It is quite frustrating. I have already sent many email to customercare.[protected]@sbi.co.in as mentioned in the passport seva site. But absolutely no response.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Apr 13, 2017
              Updated by Kanhaiya Chaurasiya
              Now its more than one and half month but till date i have not got any refund from SBI and no response from them. I have to apply for passport urgently but without refund amount i can't do.
              Please look into this matter and refund my amount as soon as possible.
              Apr 18, 2017
              Updated by Kanhaiya Chaurasiya
              No reply till date.
              Mar 06, 2018
              Updated by Kanhaiya Chaurasiya
              No reply till date
              Refund
              Dear Sir
              I was applied passport through a online and transaction through by my brother sbi debit card Rs 1500 on date (26/3/17) it transfer to be failed but my cash to debit. Again I do transaction Rs 1500 on date (8/4/17) it has been done
              pls refund my amount

              Detail below
              Name - rajendra singh
              ARN - 17-[protected]
              Card type -Rupay debit card
              Bank name - state bank
              Ac no.[protected]
              Ifsc code .SBIN0010627
              Total amount- Rs 1500
              Date transaction - (26/3/17) and (8/4/17

              Pls refund my amount

              Thank you
              Challan number[protected] challan deposit date 04/04/2017 journal number[protected] applicant name Piu Halder amount 1500 branch sbi Haridevpur branch code 11530 till passport status is showing payment not revived from bank plz do ok payment soon...
              Dear sir,
              I have made a payment of 3025.50 from my pnb debit card, but my payment status is showing failed.. plz refund my amount. So i can go further for passport procedures..

              Customer reference no. 17-[protected]
              Type - normal
              Given name - ruchika navlani
              Card Type - pnb debit card
              Bank - pnb
              Date of transaction - 1 may 2017
              Total amount - 3025 rs.
              Acount name- yash navlani
              Account no.- 021400 [protected]


              Plz refund my amount as soon as possible
              I have made an payment of 3025.50 from bank of baroda Visa card but my payment status is showing failed so kindly refund my amount . Then I can go for further passport procedure
              First payment on 11 may
              And second was on 14 may 2017
              ARN number[protected]
              Ayushka Mishra
              Thank you
              KALE TAMANG
              Dear Customer care,

              I need your urgent action on this. I have paid 1512.75/- for through Central Bank Debit Card. Payment deducted from my account but Payment status shows Failed.

              Transaction Details:
              Application Reference Number: 17-[protected]
              Given Name: Kale Tamang
              Service Type: FRESH
              Type of Application: NORMAL
              Fee (Rs.): 1500.00
              Transaction Date :[protected]around 7or8 pm)
              Payment Status (Internet Banking) Fail
              Dear Customer care,

              I need your urgent action on this. I have paid 1500/- for through andhra bank (Rupay card). Payment deducted from my account but Payment status shows Failed. it has been 7 working days.

              Transaction Details:
              Application Reference Number: 18-[protected]
              Transaction Id: 80700027
              Given Name: Akash Tatikonda
              Service Type: FRESH
              Type of Application: NORMAL
              Fee (Rs.): 1500.00
              Transaction Date :15/03/2018
              Payment Status: (debit card) Failed
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                S
                srmaiti
                from Pandua, West Bengal
                Mar 25, 2017
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                Address: Kolkata, West Bengal, 700028

                Public fund account of general manager ordnance factory dum dum (Under ministry of defence, govt of india) has been maintained at sbi dum dum (02054).
                Cheque requisition for 1000 leaf has been submitted to sbi dum dum br and accordingly on 17.01.2017 "mcc issue charges[protected]" for rs 2, 300.00 has been deducted in our account [a/c no [protected]] but cheque leafs bas not yet been received at this end.
                It is requested necessary action may please be taken urgently so that we may received 1000 cheque leaf with out any delay
                With regards

                Swadesh ranjan maiti
                Junior works manager
                Mob no [protected]
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  Mitabh Chakma
                  from Bhadrakh, Odisha
                  Mar 25, 2017
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                  Address: Mumbai City, Maharashtra, 600001
                  Website: www.sbi.co.in

                  Dear sir,

                  A refund of Rs 179 was processed succesfully on 16 march 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                  I have called the sbi customer service and told them including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken. I have confirmed with amazon and they have succesfully processed the refund

                  Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    Suman_Jha
                    from Delhi, Delhi
                    Mar 25, 2017
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                    Resolved

                    Address: New Delhi, Delhi, 110044
                    Website: state bank of India

                    Dear sir,

                    I did transaction through (Sbi pay) upi android app and it was failed at 24.03.2017 9.56 am. Still my money not credited to account. I have submitted online complaint via bank website (Case id: trn ref no. #[protected], ticket no. 8482 dt 24.03.17). But not getting any response even i talked many times to call center people they told call centre can not help for case o[censored]pi transaction fails. Because upi is a third party transaction case and i have not any detail about it. You can only mail to support. [protected]@sbi.co.in and also submit complaint via app only then they will resolve your issue. Even i have also mailed to support. [protected]@sbi.co.in but not getting any response.

                    If it will not credited in my account then i will mail to all sbi bank's senior office and also twit to #pmo#rbi#state bank of india along with all supporting evidence proof and snapshot.

                    My transaction ref no 9517695

                    Amount rs 3015.00

                    Dt[protected].56.57 am)

                    Status: transaction pending

                    Mail id: [protected]@gmail.com

                    State bank of india account no. [protected]

                    Customer ref no[protected]

                    Thanks
                    Suman
                    [protected]
                    +1 photos
                    Apr 2, 2017
                    Complaint marked as Resolved 
                    Issue Solved
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Mar 26, 2017
                    Updated by Suman_Jha
                    Still Amount Not credited and no body is giving any responses
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                      chandantalkies
                      from Tumkur, Karnataka
                      Mar 25, 2017
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                      Address: Bangalore, Karnataka, 560090
                      Website: www.amazon.in

                      Amazon.in has refunded my amount but still i have not received product refund yet. i am sending you the latest account statement and amazon.in email confirmation copy.

                      details as follows:-

                      Allwin raincoat
                      order date- 9th mar 2017
                      order#[protected]
                      order total-Rs.799
                      authorization code- %301248
                      transaction reference ID- 4890783599326465803059
                      +2 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Mar 27, 2017
                      Updated by chandantalkies
                      hello sir, , any progress in refund complaint
                      Amazon has successfully sent me the reference no.. but still i didn't get that amount in my bank account.
                      I called sbi toll free no. But they said, they need utr no. And amzon only gave me reference no.

                      Dispute the transaction as refund not processed - Comment #3558566 - Image #0
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                        A
                        Akhil kaushik 11/7
                        from Delhi, Delhi
                        Mar 24, 2017
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                        Address: 131039

                        Sir/mam
                        I Akhil Kaushik ordered a phone on Flipkart via my SBI VISA debit card of 8999 rs on 23/3/2017 at 10:30 am .but the transaction was cancelled despite having sufficient funds in my accountand the amount was deducted from my account.

                        I was eligible for 10%cashback for making a purchase via SBI debit card offer on Flipkart.
                        The amount is not refunded till the time of writing this e-mail.the customer care executives assure me that the whole amount will be refunded, but whom should I hold responsible for the financial loss to me as the 10% of the amount now i have to pay more after the refund?
                        as a customer i only have one obligation- to have sufficient amount in my account.Despite having sufficient funds why am i having this problem?
                        please reply as soon as possible
                        Thank you
                        +1 photos
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                          Golhait Kalpana
                          from Chennai, Tamil Nadu
                          Mar 24, 2017
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                          Address: Thane, Maharashtra, 421306

                          Dear Team,

                          i miss.kalpana golhait activated a new credit card from sbi before 1 yr. later 10 days i got call in the name of sbi for verification of sbi credit card or providing 2 coupons gift voucher of Rs.2500 each & demanding for credit card no. which they use to paid bills of vodafone & now till date SBI Charging Rs. 13, 238.

                          this is kindly request for investigate about the same. i dont have vodafone number & also look from where its happens, because of this many calls i get for the same purpose to paid pending bill.

                          pls resolve the problem,

                          thanks & Regards,
                          Kalpana Golhait,
                          [protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Mar 25, 2017
                          Updated by Golhait Kalpana
                          Dear Team,

                          As per my complaint i got calls from customer care for providing solution, but again same problem has been done with it,
                          they demanding for debit card validity no.

                          why again & again they demanding for the validity no. or other things

                          kindly help for this

                          i get call from [protected] this no.

                          Regards,
                          Kalpana
                          Mar 25, 2017
                          Updated by Golhait Kalpana
                          Dear Team,

                          As per my complaint i got calls from customer care for providing solution, but again same problem has been done with it,
                          they demanding for debit card validity no.

                          why again & again they demanding for the validity no. or other things

                          kindly help for this

                          i get call from [protected] this no.

                          Regards,
                          Kalpana
                          Mar 25, 2017
                          Updated by Golhait Kalpana
                          Dear Team,

                          Whats wrong has going with customer care service,
                          again i got call or the person demanding for debit card no. or credit card no's after asking for the purpose then they rudely shouted to drop call

                          if you people not able to give service then dont call

                          the no which i got call is [protected]
                          Jun 07, 2017
                          Updated by Golhait Kalpana
                          Respected Team,

                          We still don't get any feedback or i got calls from collection team for payment

                          they uses abuse language or mentally torture for payment

                          give me proper solution
                          Aug 21, 2017
                          Updated by Golhait Kalpana
                          Dear SBI Team,

                          I got again calls & messages about the payment or i still not get any solution for the same problem.

                          the company charges Rs.13500 on my a/c which was not paid by me .

                          pls kindly take action & help to provide me solution
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                            kamlesh06
                            from Raipur, Chhattisgarh
                            Mar 24, 2017
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                            Address: Bhojpur, Bihar, 802152
                            Website: www.sbi.com

                            Sir
                            Maine 1 S.I apne Branch Sbi behea (03643) ko diya tha 2000/- p/month Suknya account me daalne ke liye. Lekin S.I galat hone ke karan 2000/- daily deduct hone laga. jab maine complain kiya to S.I. Stop kar diya gya. Lekin Fir 287.50 daily mere Account se katne laga aur msg aya S.I. Fail. Plese Do something. Branch staff/manager fail to help me.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              namanya
                              from Mysore, Karnataka
                              Mar 24, 2017
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                              Address: 560001
                              Website: Consumer Complaints

                              I work as a senior consultant with one of the leading MNCs in Bangalore and had always kept SBI in high regards. I have a long association with SBI and my brother-in-law holds a very senior post in your Mumbai HO.

                              However, this impression was quashed due to the arrogant attitude of one of your employees.

                              I had been to your LHO, St.Marks Road, Bangalore this evening for opening a PPF account. Was directed to counter no. 13 and asked to meet Ms.Shilpa for assistance. I was pretty disappointed with her approach and the service she rendered. Found her extremely rude and possessing only half-baked information about the subject. When ever a query was put forth, she was consulting other officers for help. I wish you employ people who could provide decent customer service.

                              It is so unfortunate that in this era where your positioning in the market depends on the service you offer, employees like this fail to value and treat customers with respect!

                              Sorry SBI. You lost me as a customer! Nor do I think will suggest SBI as my favoured bank.

                              Good luck!
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                A
                                amrita.dey
                                from Kolkata, West Bengal
                                Mar 24, 2017
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                                Address: 711102

                                Dear Sir,
                                Being a SBI account holder, I would like to complain regarding the issue of minimunm balance in savings account Rs. 5000/-. If a person earns only 7000 in a month, then what will he /she do with the rest 2000 rs. in her hand. Please look into the matter once, its not a over rich country, here many people runs their life with rs. 5000 only. So please make the minimum balance system as per the monthly income of a individual.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Mohan Kumar Singh
                                  from Delhi, Delhi
                                  Mar 24, 2017
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                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
                                  Website: [email protected]

                                  Good evening.
                                  I Mohan kumar singh.Work in Capf .Submiitted an application reg personnal loan at SBI COLLECTROATE BRANCH, Greater Noida.Loan amt is 1.5 Laks only. Branch manager PUJA SHUKLA Told me that you have take a sbi life insurance policy.It is compulsary foe loan.otherwise your Loan willbe not apporaved .I want to know it is mandatory for borrower.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Sanu ray
                                    from Siliguri, West Bengal
                                    Mar 24, 2017
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                                    Address: Bardhaman, West Bengal, 713420

                                    Dear sir,
                                    I am sanu ray, vill-saldanga, p. O-rondia, dist-burdwan, pin-713420, w. B.
                                    A/c no-[protected].

                                    New atm issue you bank atm from submitted date 08/01/2017, branch neme - sbi panagarh. Branch cord no-03676
                                    Please sir atm delivery post address.
                                    Sbi toll free no complaints two time,
                                    Request one atm cards delivery time three month later. Others bank one month delivery.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Sreejith S Kumar
                                      from Ernakulam, Kerala
                                      Mar 24, 2017
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                                      Address: Thiruvananthapuram, Kerala, 695001
                                      Website: SBI

                                      SIR,
                                      On 21/03/2017 I have deposited 14000/- to the account through cash deposit machine .i prefer machine for the emergency situation . but cash was not credited to the account and shows error in the system screne and money doesn't came back . day after this happen I approach bank but they disappointed me . they said that issue solve can take one weak . its highly disappointed me and the service is too bad .. its an emergency one and the cash is mine and the problem is on the half of machine as well as the bank.so why can I wait till one weak .if the issue is not solved with in 24 hours i will go to RBI and court because its not fare
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        KARAMITAVA
                                        from Kolkata, West Bengal
                                        Mar 24, 2017
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                                        Address: Kolkata, West Bengal, 700030

                                        Sir,
                                        The undersigned issued two cheques one in favour of RITIKA KAR for RS. 5001.00bearing cheque no. 511358 DT. 16.01.2017, and the other in favour of SNEHITA ROY for RS. 3001.00 dated 10.03.2017 bearing cheque no. 511362. Both were deposited in their respective bank but cheques bounced without any reason. They contacted me and know me the position. I immediately contacted my banker SBI, NORTHERN AVENUE BRANCH, KOLKATA 700030, IFSC CODE NO. SBIN0001895, MICR CODE[protected] when BRANCH Manager told me that my account is OK with KYC compliant and balance. He was unable how clearing house at Delhi bounced my above cheques since they does not have any record.

                                        In view of above please urgently enquire into the matter and clear the cheques in favour of beneficiaries without delay.

                                        Thanking you,
                                        Yours truly,

                                        AMITAVA KAR
                                        19/S DUM DUM ROAD
                                        PO. GHUGHUDANGA
                                        PS. CHITPUR
                                        KOLKATA 700030
                                        PH NO. [protected].
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Name saran singh, date of birth 25/02/1983 form no N[protected], mobil no [protected]

                                        Cheque issued by me in favour of daughter in law who stay in New Delhi. - Comment #2686987 - Image #0
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