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State Bank of India [SBI] Complaints & Reviews

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Updated: Nov 19, 2025
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P
PremalathaSNair
from Mumbai, Maharashtra
Mar 9, 2022
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First time in the last 15 years I was charged a renewal fee. I sent multiple email conversations to your customer support team and I informed them that don't have any renewal annual fee as I never paid previously. Then suddenly interest started charging and now the amount due is Rs 2600. I want to cancel my card as this is a harassment case. I later raised an issue with the nodal officer Mr. Ankur Chaudhary.

Mr. Ankur Chaudary called me when I was in the USA. He told me that I should pay my amount due and they will reimburse me the amount later. I informed him I don't have my credit card number and had not received so how can I pay the payment. He said he will contact me and share the details. He never contacted me again with the details.

Now, I have reached India last week. I want to receive my credit card and cancel my card with immediate effect. But no way to reach customer support via phone as you need a credit card number to reach them. I want to pay and cancel this card. I will never ever get a credit card from SBI. This is torture and harassment to a pensioner lady senior citizen. Its been a totally disappointing experience with SBI credit cards especially being a loyal customer.
Apr 18, 2022
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2022
State Bank of India [SBI] Customer Care's response
Dear Customer, we need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 859538 ?
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    bhavik1365
    from Mumbai, Maharashtra
    Mar 9, 2022
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    Address: Mumbai

    I pay my credit card bill regularly but due to a financial crunch, I was not able to make the payment in the month of Feb'22 I had made the payment on[protected] Rs. 5200 &[protected] Rs. 2000/- Total 7200 still recovery agent is asking to pay Rs. 3100 and threatening to visit my premises I had tried to explain but was not ready to listen. There is a patient in my house this is very frustrating. I have attached the call recording there are more call recordings but unable to upload them all.
    +1 videos
    Apr 25, 2022
    Complaint marked as Resolved 
    i have received only information that we are investigating
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Verified Support
    Mar 17, 2022
    State Bank of India [SBI] Customer Care's response
    Dear Customer, We regret the inconvenience. Kindly share with us your contact details at sbicard.com/email with the reference number 864077 and our representative will connect with you at the earliest.
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      P
      Praveen@1995
      Mar 9, 2022
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      Address: SARASWATI ENCLAVE QTR NO.308 NIRMAL PATH, GAMHARIA JAMSHEDPUR JHARKHAND

      I praveen kumar
      Refund of @6192 on 5 feb
      Has successfully generated by Amazon
      Here reference number is
      [protected]

      I contact from reputed nearby branches
      But not help

      Please credit it
      +1 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        Praveen@1995
        Mar 9, 2022
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        Refund not processed @6192
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Praveen@1995
          Mar 9, 2022
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          Transaction from 5 February Via amazon said successful but not credit in bank
          Reference no[protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            B
            Bhargav Mistri
            Mar 9, 2022
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            I had home loan from SBI with A/C : XX2783

            also had one account where my Insurance Cut which comes with home loan A/C No : xx5511

            Now In CIBIL its show Issue in Months as Below :

            June-2019
            May-2019
            Aprl-2019
            Jan-2019

            Dec-2018
            Nov-2018

            but There was ECS cut from my Account : XX2850 which was auto facility.

            so there is no ECS Bounce from my side as my home loan or insurance which was connect with my home loan's ECS deduct On time time and i had more then sufficient balance.

            i have also email to sbi.[protected]@sbi.co.in and agmcustomer.[protected]@sbi.co.in but didnt get any response.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              Shreya@1108
              Mar 9, 2022
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              I have ordered the product (Milton copper charge 1000 water bottle, set of 1, 960ml, Copper, Brown) on 22/02/2022 and the prize of the product was rs.799.00. The order Id is #[protected]. 26/02/2022 is the date of refund initiated, but still my refund has been not credited in my account. And this is the refund reference Number HSBCN[protected].
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Mar 09, 2022
              Updated by Shreya@1108
              These two pictures are about my product details and the email for refund reference, which i received from amazon.

              Mar 09, 2022
              Updated by Shreya@1108
              These two pictures are about my product details and the email for refund reference, which i received from amazon.
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                E
                E K Chithu
                Mar 9, 2022
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                Address: SBI Mukkam branch, mukkam, Kozhikode, Kerala 673602

                On 23rd of February using SBI Mukkam branch cash deposit machine deposited cash to my account using my debit card, the currency has taken by the machine but got an error message. On 24th made written request to the service manager of the SBI Mukkam branch and responded that it’s a technical issue.
                Till 3rd march the amount wasn’t credited to my account. While checking the bank statement on 4th of march there’s a transaction entered as credited the same amount which I deposited using CDM but the same was not reflecting in my cash balance in the bank account. Contacted the branch through telephone I donot got any responds from the bank. On 8th march I personally visited the bank and asked about not responding to the telephone service manager responded that there is no customer care service here. And asked about the cash which I deposited they responded like they cannot do anything regarding this and they can’t say about when will it credited to the account, once it credited only they can say about it. Till 9th march I didn’t get the money which I deposited and without having the money I am facing some financial problems.
                It is therefore I humbly request to do the needful.
                Thanking you
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  H
                  Harleen Kandhari
                  Mar 9, 2022
                  Resolved
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                  Resolved

                  Address: Delhi

                  My credit card number [protected]
                  Registered Mobiile number [protected]
                  Email [protected]@yahoo.co.in

                  I ve paid outstanding and the card is appearing as written off in my cibil report.

                  I need no dues and wish to get this card closed

                  Pl do the needful
                  On paying the outstanding amout, I've got this message

                  Total Amount Due as on 17-Mar-2022: Rs.2, Min.Due: Rs.2. Last payment received: Rs.20 on 07-Mar-2022. Current Outstanding: Rs.-19.35, Available Credit Limit: Rs.0, Cash Limit: Rs.0. Enjoy easy access to your account info with our mobile App https://sbicard.com/mobile-app

                  Regards Harleen
                  Apr 27, 2022
                  Complaint marked as Resolved 
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 12, 2022
                  State Bank of India [SBI] Customer Care's response
                  Dear Customer, thanks for the details. We will try to resolve your issue ASAP. Please don’t mention your confidential details like Card number, PIN, OTP, CVV, etc with anyone or on any public forum. Do write to us on sbicard.com/email for more details.
                  Verified Support
                  Mar 18, 2022
                  State Bank of India [SBI] Customer Care's response
                  Dear Customer, we were unable to connect with you on call. Please call our SBI Card helpline on <local std code>39020202, or visit http://www.sbicard.com/email for assistance.
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                    H
                    Harleen Kandhari
                    Mar 9, 2022
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                    Address: Noida

                    No dues certificate for my credit card ending 0061
                    I've made the balance payment, but no where i can get the no dues
                    It is urgent for me and i get no response from SBI

                    My contact no [protected]
                    Email [protected]@yahoo.co.in
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dear Customer, we need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 857241 ?
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                      Harleen Kandhari
                      Mar 9, 2022
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                      Address: Noida

                      I'm following up for the no dues for my credit card ending with 0061

                      I'm following up on customer care but they aren't wanting to help.

                      I've paid the balance amount, screen shot as under
                      Total Amount Due as on 17-Mar-2022: Rs.2, Min.Due: Rs.2. Last payment received: Rs.20 on 07-Mar-2022. Current Outstanding: Rs.-19.35, Available Credit Limit: Rs.0,
                      My contact no is [protected]
                      Pls provide me No dues for my credit card
                      I find no place where SBI card can help me
                      Pls call.me or email.me at [protected]@yahoo.co.in
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        O
                        Omkar Raskar
                        Mar 9, 2022
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                        Address: Powai

                        I open My new SBI Account for Educational purpose So, I can Easily Make payments nd pay fees to My Institute. After Completing all Documentation and All Formalities, they told me to pay 1000rs for Opening The Account. I paid the Amount they said me to Pay, after that They Told me to take Insurance bt I'm not agree for that Just because I've my Insurance in Another Company so I req. Manager To talk To the Employee bt Manager also Ignoring me. He told me to Wait for some time, i said ok I'll wait bt manager Giving his time to those People's who come to take loans or Depositing Money. So I went to his Cabin and I Ask Him again to talk To Employee bt he Ignored me again. And after that I Employee told me to sign and said to Go Home...after that I go my home...after 2-3 days I got my Cheak book bt didn't get my Debit card...so after 10 days i visit my Branch Bt this time also they are Ignoring me ...one employee she Told me to fill a form for debit card..just because they didn't issued my Debit card...now 2 months are Gone bt my Debit card is Not with me ... Very Bad SBI Service...
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          Praval Bhatnagar
                          from Lucknow, Uttar Pradesh
                          Mar 8, 2022
                          Resolved
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                          Resolved

                          Refund of Rs 30900 for a product which i bought on Flipkart but later cancelled, was initiated by Flipkart on 06/03/2022 and was said to be completed by 08/03/2022 01:08 AM. I have not recieved my amount in the bank account yet. Flipkart has given me reference number for the transaction which is 74056632066206573822030 and they claim that the amount has been successfully transferred but the fault is with SBI bank. I filed a complaint with SBI under the number 87879459 but i have not recieved any response, please take action, attaching my current bank account statement and email that I recieved from flipkart.
                          +3 photos
                          Mar 10, 2022
                          Complaint marked as Resolved 
                          Recieved a mail and call confirming that I have recieved the sum
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            R
                            ravindraviswa
                            Mar 8, 2022
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                            Dear Sir self having saving acounts in sbi rohta road branch but yesterday my all amount suddenly hold without any intimation and i want urgently money for my family expenses.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              _Anil_9120
                              from Mumbai, Maharashtra
                              Mar 8, 2022
                              Resolved
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                              Resolved

                              Website: FLIPKART PAYMENTS BANGALORE

                              In urly morning 6/02/22 one payment of 10395 was done my sbi credit card that was not done by me, this payment done approx. 1 am
                              i am complained to sbi team in morning and blocked my card,
                              as per sbi customer care executive he required one month for test this payment related things.
                              after one sbi team put a mail the desion was fever on bank . and they not give the details payment was which user id done and what is current location of that time o[censored]ser.
                              Apr 15, 2022
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 09, 2022
                              State Bank of India [SBI] Customer Care's response
                              Dear Anil, We regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number <856329>.
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                                N
                                Nidesh Namboodiry
                                Mar 8, 2022
                                Resolved
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                                Resolved

                                Address: Thrissur, Kerala

                                Hello Team,

                                Today I went to 5 different SBI Branches in Thrissur, Kerala with a Balance Transfer cheque provided by Fullerton India credit CO.LTD issued by Axis Bank and none of the branches accepted the cheque. Not sure why ?

                                They said they cannot do anything go to Axis bank, i went to Axis bank they said SBI should clear it

                                Moving up and down and here and there since 10 AM to 03:00 PM, Did not had my Lunch tooI finally decided to talk to SBI Branch manager and he tried call all his official and asked what is to be done and they they said it has to go through CMS clearing but the 2 guys who were working has resigned and there is no CMS guy in the entire district of Thrissur, i was shocked

                                Now they called someone in Chennai or Bangalore and someone said to send it by registered courier and then they will clear it from there.

                                My question is if you do not have any one why customer should suffer
                                Why should i send a courier to an unknown person, what if the cheque is lost or damaged of mis-placed
                                This would also take a long process, what's the interest it would incur, who is responsible for that

                                Is this they way SBI cards operate, where they do not have any resolution for the payment which i want to make

                                If that's the case do not call me for any payment, remove all the obligation
                                i am not going to pay any interest amount incurring from tomorrow, please stop charging me.

                                Kindly find a resolution to collect the cheque and get it cleared as soon as possible, This is really a pathetic day of my life.
                                Apr 9, 2022
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 09, 2022
                                State Bank of India [SBI] Customer Care's response
                                Dear Nidesh Namboodiry, We regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 856330.
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                                  N
                                  neel savaliya
                                  Mar 7, 2022
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                                  Sir, I ordered a Michael Kors Analog Gold Dial watch on 11 February 2022 through UPI for an amount of 14495.00 rupees.
                                  I returned the product on 20 February 2022.
                                  For the purpose of refund, I Linked my bank account. From Amazon, they clearly mentioned that they initiated the refund to my bank account on 21 February 2022 and it was expected to be credited on 26 February 2022.
                                  But Till now the bank didn’t credit to me!

                                  Amazon Customer Service gave the *Reference Id for the issued refund:[protected]
                                  Till now bank has not credited my money Rs:14495

                                  And I have asked the bank regarding this . They are not at all responding.

                                  This is urgent. please help me as soon as possible to get back my money.
                                  +2 photos
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                                    Rajeshjan
                                    Mar 7, 2022
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                                    I have ordered a Amazon prime membership from Amazon on 2 March 2022 for which I have paid rupees 179/-.but order is cancelled after sometime.then Amazon send a mail in which it is written that refund initiated successfully on 3 March. But didn't get the money till now . This is my reference I'd - 7.43327E+22. Please help me
                                    +1 photos
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                                      Guri Duhan
                                      Mar 7, 2022
                                      Resolved
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                                      Resolved

                                      Address: Chanot hHisar Haryana

                                      Dear Sir/ Madam

                                      I am Gurvinder, having account at SBI Grain market Sector 14Hisar(Haryana). My account number is [protected] & IFSC is SBIN00005700, i have faced a fraud transaction of INR 1000 on 07th March 2022

                                      I would like to draw your kind attention in this matter and want you to take immediate action. In the message which i received against this transaction stated that the transaction is performed on behalf of a firm named as INVESTMENT INTERMEDI but it is reflecting as Banayan tree in the account statement, also when i googled about INVESTMENT INTERMEDI i found that it is a total fraud company and it targets only SBI Customers.

                                      In Account statement it is appearing as below:-

                                      *07 March 2022
                                      TRANSFER TO [protected]
                                      INVESTMENT INTERMEDIAR-P [protected]
                                      Banayan Tree SerTr For DDR INSTALMENT Rs.1, 000/-*

                                      I want to inform you again that this transaction is not done/ authorized by me.

                                      Looking forward a favorable response from your end.

                                      Thanking you

                                      Regards,
                                      Gurvinder
                                      Mar 7, 2022
                                      Complaint marked as Resolved 
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Jitendra Dodwa
                                        Mar 7, 2022
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                                        SBI Bank

                                        Name: Jitendra Dodwa
                                        A/c no: [protected]
                                        IFSC code: SBIN0018961

                                        I m not getting any transaction msg for my account
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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