State Bank of India [SBI] Complaints & Reviews

S.B.I, Head Office

2/03/2017

Dear Sir

I am writing to make a complaint. Yours is an organization of very good repute. It is known for great customer service, but recently, I came across disappointment with one of your employees.

My name is Kalyan Singh a coustemer of your ''gandhi maidan S.B.I branch, Gaya (Bihar) Pin Code 823001'' since 2011 when i was in 10th. i just go through your branch to activated Net Banking..I have tried since december after Demonstration, your stuff specially Dipti Singh returned me to said that your form is wrong even they not help me after that, she returned me 5 times by the same issue. but the last day she scold my father on this point in front of all. By this beheaviour i am very disspointed . I then, complained to her regarding this, but she argued with me and talked in a very rude manner. She didn’t listen to me. Her tone was very aggressive, and she also refused to make the correction, telling me that it was my fault.

I don’t see any sense in telling you the word-to-word conversation I had with this impolite employee of your bank, but I am sure that after knowing this incident, you will definitely take some action to educate your employee on behavior with customers which will prevent the loss of your business in future.

As I am sure that sitting on such a higher position in your organization, you must be concerned about the image of your bank, I believe I have done the right thing by passing on this information to you.

Sincerely,


KALYAN SINGH
Account no – [protected]
Contact-[protected]
S.B.I GAYA

Sir, I have to say that my SBI account no. [protected] has been blocked. I met to the branch they told me that my welcome letter has not been received by me.Then i told them to resend my letter on my address. They told me that ok i will resending your letter, it will be dispactch on 27/02/2017. But yet my letter has not came. I had met to branch again they told that it will deliverd to you by 1 or 2 days. But 3 days had passed yet my welcome letter has not delivered to my address.
In my account there is some money and i need that money, so please solve my issue soon. For this i will greatfull to you.
THANKU

Hello,
My father has been go to deposits for can payment advise for
cash transferred (RS 12046 INR) in my sbi bank account but sbi branch manager Ashok Kumar
deny to deposit can payment advice in my saving account and he said to my father you will go
and do this work to Modi ( PM of India) and misbehavior with my father, my father (Satender Kumar ) he a is senior citizen.
Note : Kindly deposite my can payment in my saving account on urgent basis because we have
urgent requirement of money other wise I have complaint higher authority
of sbi bank branch manager ASHOK KUMAR.
Account no [protected]
Branch chakrajmal
Phone no of Sbi branch[protected]

Thanks
Satendra Kumar
Mobile No# [protected] & [protected]

I have already reported for the deduction of extra money from my account while transaction got failed. Rs.8000 has been deducted from my account.
I got a message on my phone that your query for the disputed amount is under review with reference number "1258423" and you will receive in 3 business days.
I got this message on 22nd Feb 2017 and today it's 2nd March 2017 and still, I am not getting any response.
Mon- [protected]

In my CIBIL Report for my SBI Card it was showing DPD as more than 180 days for 24 months, meaning that i have made 24 late payments but i never did it so i have raised a dispute with CIBIL 40 days ago but still its not cleared by CIBIL so i have contacted the CIBIL and they say that they have not received the update from SBI.

Could you please prioritize this and send the report to CIBIL ASAP as i am suffering from these non-sense done by SBI.

I am attaching the CIBIL report for your reference also the details of my Card and the Dispute ID generated by CIBIL.

Dispute ID: CDS[protected]

Thanks,
Shivaram

Dear Sir,

REF: ACCOUNT NO.[protected] - DOORAVANINAGAR BRANCH

I have submitted my FORM 15H on 26th April, 2016 and the same has been confirmed by the Branch Manager by reply mail as follows:
"It is already updated for this year 2016-17. Our system shows it is already updated".
To my surprise a sum of Rs.186/- (Rs.93 + Rs.93) have been deducted as TDS in the month of January, 2017.
In this regard I have sent several mails to my branch manager, and no action has been taken so far.
As such I am submitting my complaint to enable the concerned to rectify the same at the earliest.
Thanks & Regards
Gangadharan.g

Dear sir
Mai Asheesh Singh Patel acc no.[protected] kumarganj Faizabad m h.jisse 23-24 January 2017 ko 10-10 hazar k do transaction hold kiye gye inki maine kiye bhi nhi, mai dur hone ki vjh se BM se baat Kiya pr unhone sunne se hi mna kr Diya fir mai 3feb ko jakar application Diya tb ek transaction clear hua ek Abhi tk nhi hua.
Atah aap se request h plz clear krwa diziye.
Thank you.

Today ( 02/03/2017) against a purchase through Debit Card No 459xx8706 at Reliance Fresh at Vidyaranyapura Bangalore 57, after the transaction déclined, thé amount Haa been debited to m'y Savon Bank A/C.. POS[protected], Relance Fresh txn #[protected]. Kindly get this amount credited into m'y S/ B A/C Immediately
Thanks and Regards Wing Commander V P Sachar, Mob No [protected]

Dear sir/mam

There is mis guide of customers the customer name is davinder kaur is required toh issue bank statement for personal purpose on behalf toh davinder kaur application is written and self attached by davinder kaur given toh me for issue of bank statement.
But staf of your team speak not well and say that meri complaint krdo kch ni hoga or ni denge statement. And not refunded tha money

Deepanshu
[protected]
Plz contact as soon as posible

Dear sir,
Complent the sbi manger branch yeola (Sbin0000505) nashik beacause

1) sbi manger tell custmoer unsatisfied
2) sbi at all branches payment not received
3) invert received copy not write signature and many problem this branch
Manger
4) connected near village not open student account when many problem head master in all school

Pls inquiry the sbi manger branch yeola
Pls resolved above complent

From,
Name - achyut yelkar
Mob-[protected]
Place-yeola

Respected sir,
I mr.Ajit Shankar Kalange from maharashtra satara district .My central pension ac no.is[protected].my PPO no is D489/2006.My account is in your Satara branch.
I have already send mails to you but not responce from you actually i sent near by 15 mails so pl you take some needful action pl and give me remains arreas as early as you possible.
Regards !
Thank you

January month Bill
TOTAL ST DEBIT FOR CURRENT STMT-154.10
TOTAL SBC DEBIT FOR CURRENT STMT-5.50
TOTAL KKC DEBIT FOR CURRENT STMT-5.51

February month Bill
Late payment (Excl tax 112.50) - Rs.750
Fin charge on retail(excl tax 180.70)-Rs.1204.75
Total st debit for current statement- Rs.358.24
Total sbc debit for current statement -Rs.12.79
Total kkc debit for current statement- Rs.12.80

What is this FIN charge and why it charged?
If you see the other charges like st debit, sbc debit and kkc debit these also comparatively high for February month.

The credit card bill shows as Rs.39244.00, Actual calculation of transactions is Rs.28883.17 (including additional charges of st, sbc and kkc)
Why Rs.10360.83 charged extra
There was no proper explanations from the customer care executive

A/c: [protected], phone: [protected]
on 01/March/2017 Rs 100 was charged for PAI Insurance which i have never opted this service. Before also on 26/October/ 2016 Rs 100 was charged for Insurance Premium. Per annum i can understand that it is compulsory to charge Rs 100 insurance for every accountholder but why are you making us charge 2 insurances per annum forcefully without our permission. I dont need such type of insurance. I am a student and i hardly earn Rs 3000 per month. you are taking my hardly earned money from me without my permission. I look forward to receive your favourable response in this regard please :(

Sir/mam I have not received atm Card I fill up the form twice but deendayal branch of Nagpur istnot taking responsibility of customers so please see what is the reason behind this scenario thanks one time my ATM expired then sbi sent new ATM on my old address but I changed my home I filled the kyc form and given to mam and told to despatch my new ATM on as per kyc details but it is more than two weeks gone no any courier brought me give special attention on this issue thanks

No pension received for Jan.&Feb.2017 in spite of being a senior citizen privileged customer of PUnjabi Bagh Branch, New Delhi.None is willing to share the reasons for the same what to say of helping in expediting the disbursement, tha attitude being too indifferent & callous. It is very disgusting & great dishonour to the senior citizens of the country.I think ther are many more sufferers like me from this branch of SBI.
Feel like writing to my parent organization through federation to stop patronizing SBI henceforth.

For kind consideration by some senior & responsible officer/s of the most prestigious bank of the Nation.

Sir Rs 14228 deducted from Sb a/c no [protected] on 04/02/2017 while I was booking flight ticket from the indigo site through debit card.I have complained to manager branch many times and complained to customer care sbi also.Finaly I have given written complaied to the branch manager on 01/03/2017.kindly solve my problem.I am realy very upset because huse time period has lefr.

Dear sir,

This is to bring your kind attention that I had really a shattering experience with SBI Managers. I am a B.Tech student in Central Institute of Technology Kokrajhar. I have been visiting SBI from the last 1 month soon after my application was forwarded by Vidyalakshmi team to the branch I have applied for, but I was surprised to hear from the manager that he do not know about Vidyalakshmi portal. Even after I explained him about it he started saying that their branch is not authorized to provide Education loan. He asked me to visit some other branch. I then went to the next nearby branch that is SBI Rangia branch where the manager again said he could not help me and ask me to visit the branch where our institute is linked to. Soon I came back to Kokrajhar and spoke to the bank manager of SBI North Kokrajhar branch regarding this, but the manager behaved rudely and started arguing with me saying that SBI Tamulpur branch is authorized so i should visit there again. I said him that I visited the branch just few days ago and the manager there repeatedly said that their branch is not authorized. Then the North kokrajhar branch manager replied me that he know the branch and also the branch manager of SBI Tamulpur well and said that the branch is authorized but the manager was lying me for some reason. I asked him what is the reason that no banks want to provide education loan to students .He again asked me to visit some other branch. Please help me Sir because I have never faced such empathetic behaviour. And also I cannot miss my classes and keep visiting from one branch to other at the same time I am in need of education loan as soon as possible without which I cannot continue my studies.

I am sure I will get some positive answer from you .
Thanking you
Regards

Hello sir,

My sbi atm card is not yet received. I have filed a complaint to concern sbi branch and district post office, pincode202137. But they asked me to produce my speed post no. Ev[protected]ev, so that they might be able to track down the atm card. Wonder! How should i know the speed post number from an unknown/unfamiliar sender? After all, i still don't know which farm or company is responsible for the dispatchment of sbi atm card. Need help.

Dear sbi authority,

With respect to the subject cited above, i, dr. Himanshu kalita, customer of sbi, dharapur chariali branch (Po-dharapur, ps-azara, dist-kamrup metro, stat-assam, pin-781017) bearing ifsc code - sbin0018065, micr code[protected], bsr code - 0018065, branch code - 18065, inform you that, today 1st march 2017, when i visited the branch to deposit an amount of money, the cashier refused to received the money through deposit silp and told me that without atm he would not received and return me. He told me that atm is mandatory for deposit as well as withdrawal in the cash counter.
For your kind information, let me know, is the atm mandatory for deposit & withdrawal in the cash counter of the bank? Also i inform that the name of above mentioned cashier is “m. Sarma”.
If atm is mandatory for deposit, i have no complain otherwise i dissatisfied in your service.

Anticipating for a favourable reply.

Your faithfully
Himanshu kalita

I am 80 plus and i am connected with this bank since 1978. I want to transfer money to my childrens; but i am unable to do that due to some technical problem I am getting this remark from the last 20 days ; i approached the bank concerned peoples but they have not supported me and i am still facing the same problem.I hope you will do the needful at the earliest possible and oblige Thanking you