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State Bank of India [SBI] Complaints & Reviews

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A
agrawalashish029
from Bengaluru, Karnataka
Jan 31, 2017
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Address: Chhatarpur, Madhya Pradesh

Hi,
I have an account in branch (10859) chowk bazaar chhatarpur. After demonetization I tried doing transactions online, but couldn't get any OTP.
Then I found out that registered mobile number is wrong even though I filled the right mobile number. I thought of changing it through ATM card but my ATM card got expired at the same time and they have sent the new ATM card but can't generate pin for new card because of wrong mobile number.
on 27th Dec, I visited the same branch and submitted 2 applications,
one for changing the mobile number to the newly given mobile number and
one for setting the enquiry why mobile number was wrongly registered and returning my money back which has been deducted so far for the mobile service charges.
Branch Manager (Mrs Rajshri Jockchand Giroti) told me that mobile number will be changed within 2 days.
But it hasn't been changed till now even after a month.
I have filed multiple complaints using CMS and calling to customer care numbers but all of them gets resolved automatically by giving the fake solutions.
I have tried calling to branch multiple times but they never picked up.
I sent more than 20 mails to branch and customer care but haven't got any proper reply. Got one reply from branch manager after long time that they have changed the mobile number in CIF, but when I checked in my online banking profile tab, it is still not changed.
When I replied to branch manager that it hasn't been changed yet, her reply was very rude and asked my to file a complaint if you want it on priority.

Please do take an action on high priority.
Also let me know why SBI is taking so much of time to change a mobile number. I have suffered a lot and want this to be done as soon as possible.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Feb 06, 2017
Updated by agrawalashish029
Hi,
Please update the status for this complaint.
I have getting many messages from SBI with fake solutions like change it through ATM card or number has been changed. But it is not changed yet.
It has been 40 days since I have submitted the application. Please make sure, to resolve it asap.
If required, please take a step forward.
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    T
    tapash debnath
    from Kolkata, West Bengal
    Jan 31, 2017
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    Address: Dakshin Dinajpur, West Bengal, 733145

    Ak bank security hame bank ki andar gusne nahi diya...orr o kahata hai ki jo batana hai hame batao...
    lakin mera question -mai ak security guard ko kyu batau ki munje kya chaiye...
    ai si kam chal rahi hai...
    orr jada bath kartehe ta marneka dhamki deta hai...
    kyu karu...kuch help karo..app log..
    branch name kamarpara state bank of india...
    west bengal
    dakshin dinajpur
    733145
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      N
      NNigam
      from Lucknow, Uttar Pradesh
      Jan 31, 2017
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      Address: Faizabad, Uttar Pradesh, 224001

      मै दिंनाक 25 /01/2017 को शाखा पूरा बाज़ार कैश काउंटर पर बोला की मेन ब्रांच जाओ!
      30/01 को SBI के शाखा दर्शन नगर कैश काउंटर पर गया वहां भी बोला मेन ब्रांच जाओ तो मेन ब्रांच (फैज़बाद) पर लगभग 3:30 लाइन में लग गया वहा कैश जमा काउंटर तीन पर कैशियर श्रीमती अमिता ने आक्रामक लहजे में बोला ये मेराकाम नही है ! तो ब्रांच प्रबंधक मि.राजेश कुमार पाल के पास गया तो उन्होंने ने कहा 31/01को आना तो आज31/01 को लगभग 12:30 बजे कैशियर मिस. अमिता & ब्रांच प्रबंधक मि.राजेश कुमार पाल ने कहा नेट बैंकिंग से जमा करो ! मेरी ब्रांच में नही होगा ! मैंने पुलिसके पास 100 नं. पर कॉल किया फिर भी काम नही किया गया !
      आज DMRC CHALAAN का लास्ट डे था. जो की जमा नही हो पाया.अत : काम के प्रति लापरवाही बरती गई जो दंडनीय अपराध है.!
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        D
        devangi chandarana
        from Jamnagar, Gujarat
        Jan 31, 2017
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        Address: Jamnagar, Gujarat, 36100q

        I transferred the amount from buddy app to my ICICI Bank account on 26th january which is already deducted from buddy app but its not added to my ICICI Bank account and not geeting any kind of response from any of your branch. The branch manager and tool free numbers replies so rudely as if we are their servants. Waiting for your positive response as soon as possible.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          A
          Akshaybs
          from Mumbai, Maharashtra
          Jan 31, 2017
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          Address: 400092

          Dear Sir,
          l am Akshay Sonavane from Borivali Mumbai. I am a customer of Vazira sbi branch.
          many times bank printers are not working properly. so customers are not shatisfy in bank service. today i went to bank for update my passbook but the counter clerk tell me i can't update ur passbook. my passbook not update more than 3 months. so kindly take step about this matter against staff.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          I am not getting otp i have visited to the home brance many times but they said to me update mobile numberbut when i go for online self registration for getting otp the internet page always says password expire using otp to login .please reply to my reason
          I have to update passbook
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            R
            RM Gusain
            from Addanki, Andhra Pradesh
            Jan 31, 2017
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            Address: Dehradun, Uttarakhand

            On 15 Jan 2017 at about 1906 hrs I did a transaction with Policy Bazar.com for paying renewal insurance premium of my Bike through my SBI ATM Card vide transaction No HU [protected]. The transaction was unsuccessful but a sum of Rs 1099.00 has been debited. I made a complaint through customer care vide Ticket No [protected] on the same date. The complaint is still pending with PG[protected]. While checking the status, it is shown as "CLAIM RAISED WITH MERCHANT. COMPLAINT WILL BE RESOLVED SHORTLY.
            Sir More than 15 days elapsed the amount is not refunded in my account.
            Please resolve the issue at the earliest.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            My Name Is Suren Prasad Barik am a saving account holder. I have already got ATM but Not received PIN yet.
            Branch, Rairakhol, Sambalpur, Odisha.
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              S
              satish katyal
              from Mumbai, Maharashtra
              Jan 31, 2017
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              Address: 160030

              My name is Satish Katyal. I am working in TBRL, Ministry of Defence, Sector- 30, Chandigarh. I have applied for ATM Card on 15 Dec, 2016 against my saving account No. [protected]. but still i could not received any message or card. please issue me ATM card immediately. My saving account is in SBI Sector-30, Chandigarh in the name of Mrs. Satish Katyal.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Feb 02, 2017
              Updated by satish katyal
              WHEN I WILL RECEIVE MY ATM CARD. WITHOUT THIS I HAVE TO GO TO BANK AGAIN & AGAIN.
              PL.RENEW SBI CREDIT CARD NO.[protected].VALID UP TO 01/17
              MY EMAI L ID dr.[protected]@gmail.com

              mobile no.[protected]

              address : DR.J.Sowjanya Kumari.
              M.D;(OBG)
              Professor and Head
              Dept.of Gynaecology
              Govt.Maternity Hospital.SVMC Tirupati AP
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                M
                Manika Malik
                from Gurgaon, Haryana
                Jan 31, 2017
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                Address: New Delhi, Delhi, 110085
                Website: onlinesbi.com

                I have been a longtime time customer of SBI at Rohini Sec 1/2 branch. After demonetization, as we cant withdraw the amount of cash needed, internet banking serves as a savior. BUT I cant do anything infact my money is blocked, I cant pay my LIC premium, I cant handle my expenses and my credit card payments cant be made too.
                I have been trying to get my mobile no updated as the older no is not in my possession any more but the bank has turned out to be of no help.
                I have lodged 5 compalints using CMS but none was resolved infact closed with fake promises. I also filed a complaint against the branch but it failed too. My account's security is at risk. I have filled forms, requested through internet banking itself but nothing has hpnd. The complaints no are [protected], [protected], [protected], CS[protected]. I need this to be fixed and need help to get it done.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Jan 26, 2017
                7642More's response
                my mobile no chang my new no [protected]
                Jan 30, 2017
                vijaya.yamuna's response
                how.to.reset acnt password
                How to.re set my acoucnt
                My new mobile no [protected]
                My new mobile no [protected]
                I have submitted a non home branch sbi cheque on sbi tezpur of cheque number 938906 on 20/01/17 but still the cheque is not cleared other cheque submitted on the same date is cleared.
                SBI a/c [protected] MOB NO:[protected]
                1.LVB CK STREET SALEM ATM ID:002DM425 REF NO:[protected]
                AMT:RS.10000/ TIME:JAN 19, 2017 15:05
                2.LVB CK STREET SALEM ATM ID:06620900 REF NO:[protected]
                AMT:RS.4500/ TIME:JAN 19, 2017 15:05
                account debited in ATM amount not received kindly rectify.
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                  R
                  Rohitashav kumar
                  from Gurgaon, Haryana
                  Jan 31, 2017
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                  Address: New Delhi, Delhi, 110011
                  Website: sbi.nic.in

                  Sir,
                  I will try two days continue customer care no.contact but no response any no.and my complain is i used state bank buddy and transfer send money in other bank but money not reach is other bank acount so my complain is my money is back my state bank buddy wallet.i am not satisfied your customer service and state bank buddy wallet.so please request you my 3000rs.refund me and TID-[protected] dated 30jan.2017.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Jan 31, 2017
                  Updated by Rohitashav kumar
                  your service is very very lazy and poorest.no any response care centre.i am used buddy or dated 30jan.2017 transfer amount is BOB.But not deposit amount in BOB.two days continue call of customer care but don't response thare.so my amount is refund my wallet.i promise no any time use your state bank buddy.
                  Sir
                  My ac no[protected](SBI)
                  I wanted to credit 300Rs to Paytm but this amount debited from my ac and did not credit in Paytm wallet .Please case back in my ac
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                    V
                    Vijay Badala
                    from Chennai, Tamil Nadu
                    Jan 31, 2017
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                    Address: 600001

                    Sir i am having huf account in sbi at elephant gate 84/85 walltax road chennai
                    ifsc code sbin0003308. in name of :
                    vijaykumar huf
                    account no:[protected].
                    suddenlyi got message on 19/1/2017 that my account was debited by
                    rs: 2853 /- as i am using net banking i got afraid, as i had system problem unable to verify online .contacted the branch but no phone pickup the bank is 10 km away from my location i got nervous shock which affected my health after aweek i went to confirm the amount i found that this amount is for( intrest recovery as it is huf account we cannot provide intrest)
                    now my compaint is :
                    1 the bank shoud have intimated me of this deduction or given notice of recovery well in advance.
                    2 how can bank deduct amount withot my permission which was credited as intrest six month before or they have this right whenever they require they credit & they can debit.
                    3the liabiity of this credit is of sbi as they credited it as intrest we not requestd.
                    4.they created a tort by giving nervous shock.
                    so i request u to pls make a right decision to provide me the debited amount with compensation as it has given me nervous shock,
                    contact : vijaykumar mobile :[protected] email : [protected]@yahoo.com
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      A
                      ashwinmetaliya
                      from Delhi, Delhi
                      Jan 31, 2017
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                      Address: Ahmedabad, Gujarat, 382460

                      SBI, Dhandhuka Branch Code-0362 does not have sufficient staff, customer face so many difficulty for banking operation, and no good response from any sbi employee, and customer face bad behavior from SBI Employee, No any Responsible officer in this branch.
                      Branch Manager does not take any responsibility about the people stand in line for banking operation.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        B
                        Bavani Mayan
                        from Chennai, Tamil Nadu
                        Jan 31, 2017
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                        Address: 625207

                        I went to sbi in sholavandhan for return my jewels... I need to know the interest with high amount.. I asked more than 3 times.. but that responsible person said.. u should wait 1 hour ...3 times i asked.. they told this same answer... now network not working.. so i m waiting extra 3 hours... today is last date. what to do... It's not the user friendly response... if i apply for jewel loan.. they talked very polite... is this the way.. to treat customer in ur bank.. i[censored] do like this... how can I will come again to ur bank
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Jan 31, 2017
                        Updated by Bavani Mayan
                        Jan 30... I went to bank.. they told today bank is very rush... so you come tomorrow.. so today is jan31... today is last date of this month... if net is not working till the evening... no use.. I m waiting from the morning.. i[censored] do the work to ur convienient.. how customer satisfied with ur service..
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                          M
                          Mithun Bs
                          from Bengaluru, Karnataka
                          Jan 31, 2017
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                          Address: Davanagere, Karnataka, 577004

                          The deputy manager of the sbi bank is just delaying me . he is just not accepting my application form from three weeks . i have filled my application online but he keeps me away by saying, "lack of staff " from weeks together .
                          i don't understand such a big bank having lack of staff . please take further actions on the respective person. and at least get this problem of submitting the person 's details only to bank by accepting the details online .
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            K
                            Kousik Mitra
                            from Kolkata, West Bengal
                            Jan 31, 2017
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                            Address: Mumbai City, Maharashtra, 400051
                            Website: www.sbi.co.in; www.statebankofindia.com

                            Purchased SAMSUNG GALAXY J7 mobile phone by my SBI debit card on 09/11/2015. The offer was cash back of 5% of the invoice value Rs. 15000.00 which is Rs.750.00 on debit card swipe. Lodged complaint on 22th & 25th August 2016 against ticket no. PG[protected] & PO[protected]. But yet to get any resolution. Expecting immediate revert with resolution.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              Anurag R. Chandnani 15210068
                              from Ahmedabad, Gujarat
                              Jan 31, 2017
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                              Address: Ahmedabad, Gujarat, 382345

                              I have an account in SBI kubernagar branch due to which I have to visit the branch on a regular basis . Every official present in the branch (except bank manager ) behaves unprofessionally . Being unable to speak or read the local language, I have to depend on enquiry . However, the officials don't listen and send me away to the guard saying that it is not an enquiry counter . The guard has all the forms kept with him but, the he obviously cannot answer the minor queries which arise while filling the form, or something that requires an unconventional approach . Most of the people who visit the branch are senior citizens and they all say that nobody listens to them in that particular branch and there is always a shortage of staff and a huge que ...
                              The callous behavior of officials often results in apathy of visiting the branch, specially among the younger generation
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                amitmittal.455
                                from Chandigarh, Chandigarh
                                Jan 31, 2017
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                                Address: Ludhiana, Punjab, 141001

                                Sir main apke sbi card ke help line par bat kar kar thak gya hn is liye please mera hal kijiye muje bhut problem ho rahe hai aapka staff kahta kuch hai karta kuch hao is se aapne to mere problem he bada de hai i mean aap to shant baithe hai or muje tens ho rahe ki apke paise dene hai mera card aap d grade main kar do or jo paise bante hai wo aap lo muj se or han enul fees bhi muje nhi dene ku ki apke or se muje jo batya gya hai waise sab galat hua hai 2 year se payment kar he raha tha apko par is bar apne muje kaha 2 lakh rupe ke swipe karo to payment refund or aab last jab payment day aaya to aap kahte ho ki 3 lakh karo aisa to nhi hota sir is se nuksan mera he hai jo main 2 year main acha status banaya tha wo apne one month main khrab kar diya so please mere aapse hath jodh kar binte hai ki aap mere problem solve kare
                                thanks
                                amit mittal
                                [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  S
                                  Srivastava Anil
                                  from Delhi, Delhi
                                  Jan 31, 2017
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                                  Issuing of Cheque book only in Single Name instead of Joint name

                                  Sir/Madam,

                                  I have my Saving Account No. [protected] in SBI Jagat Puri Branch (Branch Code 18662). Originally, this account was only in my name but as I am on verge of retirement, I got in done Joint with my wife name Smt Savita Srivastava which has been done by the Branch. Thereafter, I applied for a cheque book to be issued in my name and my wife name (Anil Kumar Srivastava and Smt Savita Srivastava) on 21.1.2017, yesterday,...
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                                  belu.002
                                  from new delhi, Delhi
                                  Jan 31, 2017
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                                  Address: New Delhi, Delhi, 110016

                                  Respected Madam/Sir,

                                  I have a SB account of SBI NCERT branch, but from last week while i am using my internet banking for transfer or any cash transactions then it is showing me lien amount and i am not able to use my amount.As i have no other loan or cc or other types account .
                                  But when I ask to my branch from my brother then they are not agree to talk for this deduction they are only saying this transaction is done from Mumbai branch.
                                  And they are not giving a valid reason to me even they are not agree to talk to the customer also.
                                  4000/- Rs has been debited from my account and they are not giving a valid reason.
                                  As i am also a bank officer of other bank.
                                  And also I have tried the numbers of my NCERT branch New Delhi ([protected]/[protected]) but no body is receiving the call for my problem. So please reply and resolve my issue ASAP.

                                  Regards,

                                  Abhishek Kumar
                                  [protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    N
                                    Narayana Reddy Chinta
                                    from Hyderabad, Telangana
                                    Jan 31, 2017
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                                    Address: 515531
                                    Website: www.Sbi.com

                                    Hi sir my name is narayana, my native obuladevara cheruvu near kadiri, ananthapur dist, my complaint is I have done account online I have to submit form near my village but they don't take why because branch manager leave some told branch manager told don't take application forms so they don't take it pls accept my complaint take action .Branch code_14414.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      T
                                      tkaur
                                      from Delhi, Delhi
                                      Jan 31, 2017
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                                      Address: Amritsar, Punjab, 143001

                                      Its being 20 days I have deposited my cheque at sbi bank Amritsar cantt ...i have called many times..staff said they are doing..but it's too late now...I am not localize..so its difficult for me to go and check there...the service is ridiculous...cheque will take hardly 2 -3 days to clear..staff is not helpful at all..they don't know someone is waiting from last 20 days
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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