My mother want to transfer 15k amount from her own account to his son axis bank, bittan market, bhopal branch account from sbi bank, patory, samastipur (Bihar) but they refuge to pursue rtgs in axis bank account. They give reason that due to note band their is not allowed any rtgs transfer at that time possible. After many time request manger agree for doing rtgs, but when she go at counter, again counter person refuge that. Is it true rtgs is not possible at that time or it's only misbehavior of that particular bank staff.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Please do the needfull.
Mukesh
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