State Bank of India [SBI] Complaints & Reviews

Sir, i hold sbi savings a/c. [protected], on 22/12/16 my chq has been passed but chq return charges 345 has been charged to my account, which was reverse on 16/1/17 after wasting a lot of time in branch with request.

Second is i was at sbi atm for withdrawl on 6/1/17, but atm has no cash & account has been debited with the amount & reverse credit on 16/1/17. Atm decline charges debited to my account @ 23/- per transaction two times.

When sbi merge with sbindore, services gone very poor of both banks, because with a huge customer network, their services has been poorest. Also staff is not satisfactory & politely replied.

I advise to sbi that demerge the sbi to sbindore again.

Credit the atm decline charges to my account, because i cant waste my time & stand again in sbi que for 46/-.

I am a senior citizen banking with SBI for decades.

I issued a cheque no. 729409 dt 5.12.2016.

Today received a SMS text on my mobile phone [protected] from state bank as:

“ Chq no.729408 for INR fvr Invalid Account Numb recd in clg wl be paid if found in order. Pls ctc yr brn by 12.30pm today if not isud by u.

Tue, 06/12/2016 9.56 am”

Sir please understand that to decipher the Code words used, I have to go to the Branch. Then if I get to enter the premises under this condition have to stand in long long Q. Then I will be told what to do. Why all this harassment.

Simply write clearly what is needed so that it can be complied.

Please STOP coded language as they not available in the Dictionary.

Please inform the action taken.

Thanking you

Chandra Nath Ganguli

PS: Why the Nodal Officers do not have email ID's. To discourage communications with them? Please face it for better Service. Thanks.

My old international debit card expired on 31st December 2016. I was in receipt of a new debit card in November 2016 itself. I approached the concerned SBI branch 5322 Humayun nagar, Mehdi patnam Hyderabd, where i have a SB account for my pension, two to three times, but in the first instance, I was told the they did not receive the pin yet ( in first week of December)due to postaldelay, next time Iwas told to activate the card by sending sms, to 567676, which I tried, but there was no response.

The branch is far of from my home, and I can't go there with a cheque two to three times a month, to withdraw the required for my expenses. I am a pensioner and am 68 years old, it will be easy for me to goto a near by ATM and draw the money, . Hence I request you to do the needful to arrange pin for my debit card. thanking you, yours sincerely.

I have taken 5.5 lakh car loan from sbi bank pbb malleswaram branch. To have the car loan processed, sbi loan agent asked me to open a sbi zero balance account. So i opened a sbi account at bangalore - gokul extn. Branch and linked the car loan to the account.
I was told that car loan emi of rs 11, 605.00 will be deducted on 15th of every month. So i have always maintained the sbi account with emi amount to be deducted before 12th of every month.
On jan 11th, i have transferred 12, 000 rs to the sbi account. I see the credited amount 12, 000 rs in account statement but i see zero balance in my sbi account. Because of this, car loan penalty of 287.50 rs has been deducted on 16th jan.
If i go to malleshwaram branch for inquiry they sent me to gokul branch.in gokul branch they are not ready to check account details. This is a shameful behavior by sbi bank employees. It is not the first time this behavior is seen by the employees. Every time they give different reason to deduct penalty amount.

I put the correct password and user name but I cannot access my account
Kindly help me how I access my account when I put the password, they say this is incorrect password and after three attempt they block to access the account but I am sure I put the correct password
Thanking you
Yours faithfully
Debabrata Mukhopadhyay
Sbi bazaar branch
Asansol i

Dear sir/madam,

Iam an account holder in SBI, Hongasandra branch, Bommanahalli, Bangalore.
A/c No.[protected].
I have applied for cheque book through SBI online & till now has not received it. I also posted complaints on their web portal but there was no response from their end.
Therefore it is kindly requested to inquire into the matter & revert on the same.

Thanks,
Lakshmi

Sbi neyyattinkara . Countere no 3 shemina gladston cv and assistant manger in accounts behaved bad to me
We got a number token nm302 even tjough bith of them ate working slow and she is doing sonething against her work after standing in the long time @1
She told all o[censored]s that its a lunch break we need to go after that we went for picj up a drink after coming back she told us that shd pressed the number and avoid us ... incase we told her all that we are going ... she is giving a lot of ### words also

While withrawing cash amount of rs.4000 from muthoot atm on 11 jan 2017 evening balance got deduct from the amount but cash not recieved so i tried again with lesser amount this time rs.2000 but same problem repeated and further rs 2000 got deduct from my account no.[protected] linked with ghonda branch of ifsc code:-SBIN0006818. I complained twice on custome care portal and they gave me assurance that whole amount of rs.6000 will be credit in your account within two days but it did not happened.i again tried but custome care portal was busy all the time i tried.kindly look after the problem and tired your best to solve it as soon as possible.

Hello Sir,

My SBI ATM card is not yet received. I have filed a complaint to concern SBI Branch and District Post Office, but they asked me to produce my Speed Post No., so that they might be able to track down the ATM card. Wonder ! How should I know the Speed Post Number from an unknown/unfamiliar sender ? After all, I still don't know which farm or company is responsible for the dispatchment of SBI ATM card. Need help.

Sir,
I am a retired civil pensioner ( DOR: 30.11.2016) from Ordnance Factory,
Tiruchirappalli - 620 016. My PPO ( No.C/FYS/011650/2016) had already been forwarded to SBI CPPC Chennai during June 2016 itself for further processing with a copy to me and local SBI branch. Due to lethargic approach on the part of CPPC Chennai SBI staff, I could not get my first pension as well as terminal benefits credited to my SBI account Navalpattu Anna nagar Branch ( IFSC 12801) ( SB A/c No.[protected]) even on 30.12.2016. On 24.12.2016 I had made a complaint regarding this to SBI CPPC Chennai and I was immediately intimated over email on 28.12.2016 that my case has been resolved and pension will be credited on next pension processing date within next 15 days. But the same was not done and I could not get my pension even by 13.01.2016. This kind of further delay on the part of SBI CPPC staff is highly regretted and mere replying by email is not a solution to the problems raised by me. At this, I would like to add that all the required formalities like submission of declaration at SBI branch, Navalpattu has already been completed by me on 02.01.2017. I would like to state that while all the other services of SBI are good on comparison with other banks, yet this service in respect of retired persons requires improvement and special concentration from top management. Now I am left with no other option than to wait for your people to process my pension case.

At this, I request you to look into the matter judiciously and arrange to credit my pension without further delay.

Regards

V. SAMBAMURTHY
MOB: [protected]
Email: [protected]@gmail.com

I am an account holder in SBI from last 4 year I am always dissatisfied with the bank service. Today I take a leave from my work place for bank work but the bank employee is not at time and no one gives perfect answer they make me wait for more than 2 hours the name of employee is saiyad from Petlad SBI branch. The branch code is 451 and the manager of bank is Answering very badly. In Petlad SBI branch nobody knows how to talk with the costumer. I am very disappointed with the bank employees behavior and work

In order to pay up Rs1500 I swiped 3 times my card to pay Rs.1500.00. But transaction was unsuccessful at the counter. So I paid cash. After 5-10 minutes when i left the counter 3 msgs came which says that Rs. 1500 deducted 3 times. But the petrol pump owner said that the money did not credited . So i want to know the details of Accounts name and Account number where the money was credited. And whats the solution of such type of delayed confirmation of transaction ? Kindly resolve.

Sir,
It is very difficult to locate a drop box in SBI, since drop boxes are managed by outsource agents to collect the cheques. In the initial stage, we were able to deposit the cheques even during non working hous of the branch at Ambattur Branch. Nowadays they are keeping the box inside the branch . It is not accessible in non working hours. I suggest, all the drop boxes like ICICI can be kept at ATMs which is guarded .

Pl consider this favourably.
dharmalingam

I am Khader khan customer of sbi branch manager of mehdipatnam they dedicated my 1500 rupees un usually they giving police complain warning about this, because I deposit 1500 rupees in Deposit machine they telling me old notes are not valid then why the deposit machine accepted the old notes I want want my money back and I blocking that account after this so plss help me with this.

Sir,
On 11.01.2017 I paid my land line telephone bill for ₹456 through my debit card.Immeditely I got SMS failed.But subsequently I got SMS twice paid successfully and my account was once debited₹456.The said amount till today not credited to Bank account.please kindly ensure the payment before due date of 25.01.2017, avoid disconnections.
R.SoundaraRajan,
Read DLA CBI.

Respected sir/mam I am Prasenjit Das . I have paid an amount of 1500/- online through ICICI bank debit card, but payment status is showing FAILED. Application Reference Number:- 17-[protected]
Transaction amount : - 1500/-
Transaction date :- 14/01/2017
Type of application :- Normal
Service Type :- New issue
Payment Status :- Failed
Kindly look into my issue and please do the needful.
- Thank you

Dear sir/madam
I am kanakapur sbi bank customer I'm unable visit my home branch due to long distance mu home branch to my work place so i visit to my near above mentioned branch I asked my atm card transactions problems to branch manager this regard but he was suddenly started ti to shouting loudly I bad words and go to ur home branch why u coming u nonsense like un tell bad words in very upset by that manager knowledge very disappointed so pls take necessary action on him and provide satisfied services and improve branch my number is [protected] my account no is [protected]

I m not getting my userid and mpin dispite registering my mobile number . I hv generated priviously but i m not getting new id and mpin as i hv forgot the old id and mpin .i allready registered with net banking but having a problem with mobile banking. Please suggest me how to reset userid and mpin . And how to generate new id and password. Because of that cant do mobile banking

I have paid the bill of my credit card no [protected] (SBI credit card) of jan 2015 Rs 4254 but not credit in my card till now and carried the bill with several charges in next month. I have again paid the new bill of feb 2015 Rs 8579.2 and several wrong charges amounting Rs 1177.46. but where is the amount paid for Jan 2015 which I have paid in SBI counter and journal is 34055205 and my A/C NO is [protected] ifsc code SBINOO15274 .I have paid many dishonor charges Rs 350 each which is not applicable because I have not signed the mandate. I made several complaints request id[protected] call customer care but not got resolve the issue. I request you pls held me to get amount of total Rs 5431.2( bill amount Rs4253.74+wrong charge amount Rs1177.46) and all dishonour charge ofRs 350 each with compensation amount and interest of about two years . I have faced many financial problem due to card department. pls treat it on urgent basis .contact NO [protected], [protected] email [protected]@gmail.com . its make the digital India programs failure. Thanks

Dear Sir,

I have been absolutely shattered with the kind of service State bank of India, NRI cell is offering. I am now beginning to realize that i made a mistake by opening an NRI account in SBI.

They boast themselves as the largest nationalized bank in india but i must say that the service they are offering is atrocious.

First of all it took them 20 days time to convert my SB account into NRO account and now they dont even bother to reply to my query regarding activation of my debit card

It has been more than 15 days now till date i am not able to activate my debit card/generate the pin.

They dont even have some courtesy to reply to the mail and resolve the issue ASAP

Regards

Vishal
[protected]@yahoo.com