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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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State Bank of India [SBI] reviews & complaints page 86

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P
Prabhash17
Feb 22, 2022
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I have ordered a product on amazon on 12/02/2022 and the price of the product was RS 679 and the order id is[protected] i returned the order for which the refund was initiated by amazon on 15/02/2022 but still the refund has not been credited in my account
the refund reference no is[protected]
Feb 24, 2022
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    ksindhi
    from Surat, Gujarat
    Feb 22, 2022
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    Dear Sir/Madam

    I m getting call from SBI credit Card department from last 3 years.

    they are finding Some AHESAN and I'm tired to inform them that this is not AHESAN. Number but frequently I'm getting calls from them they are latterly torturing me. asking many questions.

    on 22nd Feb 2022 again I Got call from Number: +[protected]
    and i already fed up i started abusing the calling person.

    after that the Calling person called from personal number:
    +[protected]

    he started abusing and I blocked that number now,

    i want ti file case against SBI bank please help me and give me solution how i can get rid of this torching calls
    Mar 28, 2022
    Complaint marked as Resolved 
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Verified Support
    Feb 25, 2022
    State Bank of India [SBI] Customer Care's response
    Dear Customer, we need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 839603 ?
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      S
      Sanjaya Bandera
      Feb 22, 2022
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      Hi,

      Money deducted from my ICICI ACCCOUNT when transaction done via sbiepay but not credited to E-Challan Payment Maharashtra State

      Transaction date -- 20th Feb 2022.
      Maharashtra Traffic Police Echallan No -- KOPCM[protected]
      below is details of money deducted from my account..

      Summary of money deduction is as below from my bank account statement.

      21/02/2022 VIN/mahatrafice/[protected]/[protected] Dr. 500.00

      i got the some error that i could not capture but money deducted from my account. I did not get the receipt of the transaction also.

      It is really pathetic to say that being government bank epay, these kind of things are happening. and it did not get credited to my account till now. Please don't place your payment method if it cannot process for any customers transactions and causing their time and mental tension for the same as there is no sms or message from sbi epay for any failed transactions till now..
      Now I have paid the amount via bill desk and need the refund of the 500 asap to my account... It is been 2 days now.

      Regards,
      Sanjay
      [protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        G
        GaurabGG
        from Golaghat, Assam
        Feb 22, 2022
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        On Jan 5th, 2021. I have done a payment for my life insurance. The payment was done in BhimUpi app. During that payment I didn't receive any notification. I have rechecked that insurance policy no. and it showed me that payment is not done yet. So, I have payed again. after that I received two message from bank that amount (in Rs.) 8, 339.00 has been deducted two times. I went to Sbi Life Insurance to talk about it They have took time more than two month. and they have told me that the amount was not received here. I also try to complaint BhimUpi app, but they have removed my complaints. Ok. I have tried to contact bank, but no responce and there phone no is switched off. I have complaint in Sbi website. They snap it, and my complaints got vanished. So, recently I have heard about consumer forum. And this the complaint on it.
        Hope, I will get my solution here.
        Transaction ID :[protected]
        Time: 11:41 AM
        merchant UPI: billpay.[protected]@sbi
        Mar 28, 2022
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Verified Support
        Feb 23, 2022
        State Bank of India [SBI] Customer Care's response
        Dear Sir,

        We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in along with a suitable time to connect with you during our business hours (Mon to Fri - 9.30 AM to 6.30 PM IST).

        Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

        Thanks & Regards,
        SBI Life Insurance - Customer Care
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          J
          johnpreethi
          Feb 21, 2022
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          Reason for dishonouring of cheque

          Dear customer, Chq No [protected] for INR 5, 000.00 issued frm AC XXXXX906252 dishonoured.Pls contact brnch manager.-SBI i don't understand the reason for dishnouring the cheque....
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          Vodapallyritesh
          from Hyderabad, Telangana
          Feb 21, 2022
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          Address: Kukatpally Hyderabad

          Hi there I have requested for new debit card and it has been 15 days and there is no reply from bank, and it says card not yet dispatched. So it's urgent for me I want card and i also went to bank but they told me that there is no details found. So I want to complaint no this please get my debit card soon
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            V
            virendra jadam
            Feb 21, 2022
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            Address: Bathinda

            I had deposit 37500, 75 note of 500 rupee in SBI CDM machine near foji chauk. But it didn't credit on my account
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              D
              Dhanu Sice
              Feb 21, 2022
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              Address: Kurupam

              My Mobile Number Seed multiple accounts,
              without my concern, my own account not access to all my transitions,

              i am so many time visit my sbi branch and ask my problem, but no use.

              a/c - [protected]
              nandesa dhanunjaya
              kurupam branch
              SBIN0002752
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                sravank1
                from Delhi, Delhi
                Feb 21, 2022
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                I have opened an account with the SBI bank an year ago. Without my consent they have closed the account. When contacted the customer care, they are not informing who placed the request and when approached the branch no proper information too being received.

                Please help on this as this is a fraudulent activity on my account and there are funds in my account too.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  Parthverma
                  Feb 21, 2022
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                  I ordered a shoe Skechers Men's D'lux Walker-Pensive for rs 2805 on 7 feb 2022 and Refund initiated was on 11 feb 2022 . as I did not like the product so I applied for a refund and during the given time the refund has not come yet so I am requesting a refund. The Refund Reference Number for the transaction is[protected]. this was written in the mail "Your refund for the order[protected] of Rs.2805.00 has been processed successfully on[protected]. The amount should reflect in your account by the Next 5 business days." the money has not come yet to my bank account. I also went to the bank with this Refund Reference Number for the transaction is[protected] but they said we don't have a program for checking such a number. so I again called amazon for this issue the bank is also not giving a proper answer about this so they said charge a dispute form for this issue. as for this issue i am requesting a refund on this. my gmail is" [protected]@gmail.com" . i think refund time is gone still the money has not credited in my bank.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    Vinaybiradar22
                    Feb 21, 2022
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                    Amazon issued my refund, Rs 379 & Rs 2168/-, but I haven't recieved it to my sbi bank account. Amazon's refund referance number is[protected],
                    [protected]. My A/c no. [protected]
                    Please reflect the amount to my bank A/c at earliest.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Feb 23, 2022
                    Updated by Vinaybiradar22
                    My mobile number is [protected]
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                      B
                      Barney Oscar
                      from Patna, Bihar
                      Feb 21, 2022
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                      Address: SBI khagaul Patna bihar

                      This is Sameer i wish to bring to your notice, a fraudulent transaction which took place form last months, using my sbi account. One day a small amount of 600 rs got debit from the account on the name of OTHPG also we are not getting transaction notification sms. We came to know this when I visited the bank and print my passbook.

                      When i saw the passbook entries and noticed that, each transaction has mentioned othpg with some different serial no. When i search for othpg then i come to know that this is fraud transaction and others also complained about this.

                      I request you to please look into this matter as soon as possible and do the needful. I also attached the passbook entries
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        A
                        Adv Arun S Kumar
                        Feb 20, 2022
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                        Address: SREESHYLAM, BHARANICKAVU NORTH, KAYAMKULAM(VIA)
                        Website: hckrecruitment.nic.in

                        While doing payment of application fee, in the High Court of Kerala's website, I paid 1000 rs. via debit card, which was processed through the SBI epay portal. The amount was deducted from my account, but still has not reached them. It shows that the fee is still unpaid.
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                          Y
                          Yash 123
                          from Katni, Madhya Pradesh
                          Feb 19, 2022
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                          Amazon issued my refund, rs-693.10/-, but I haven't recieved it to my sbi bank account. Amazon's refund referance number is[protected] . My A/c no. [protected].
                          Please reflect the amount to my bank A/c at earliest.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Feb 20, 2022
                          Updated by Yash 123
                          Refund my money fast

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                            Prasad@08
                            Feb 19, 2022
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                            I had ordered boat stone 1200 f bluetooth speaker on dated 28 january 2022
                            I got it damaged so that I returned that product and asked for Refund
                            I had ordered it by the cash on delivery method
                            And then for refund I had added the my account details on the amazon app
                            I had purchased that product through amazon
                            Order ID is[protected]
                            The Refund Reference Number is[protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              B
                              from Kolkata, West Bengal
                              Feb 19, 2022
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                              Address: Kestopur chandiberia Kolkata - 700102
                              Website: sbi.co.in

                              My name biswanath shaw

                              My complaint no.84819615, 85080878
                              My account number [protected]
                              Branch code - SBIN0014534 (kestopur)
                              regarding the deduction of 5000Rs
                              imps transaction
                              Transaction Id - Reference No. UA[protected]
                              Date - 15.02.2022
                              Respectively. has not been resolved and kept pending since from 5days . From the status is (Your Complaint has been routed to Branch:INTERNET BANKING for immediate redressal. Complaint Status/Resolution : The issue has been taken up with our concerned team.We expect to resolve this issue at the earliest.) But the complaint is not resolved and kept pending for more than 5days
                              Please help this issu.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                B
                                from Kolkata, West Bengal
                                Feb 19, 2022
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                                Address: Kestopur chandiberia - 700102

                                My name biswanath shaw

                                My complaint no.84819615, 85080878
                                My account number [protected]
                                Branch code - SBIN0014534 (kestopur)
                                regarding the deduction of 5000Rs
                                imps transaction
                                Transaction Id - Reference No. UA[protected]

                                Respectively. has not been resolved and kept pending since from 5days . From the status is (Your Complaint has been routed to Branch:INTERNET BANKING for immediate redressal. Complaint Status/Resolution : The issue has been taken up with our concerned team.We expect to resolve this issue at the earliest.) But the complaint is not resolved and kept pending for more than 5days
                                Please help this issu.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  K
                                  kavyabm
                                  from Hyderabad, Telangana
                                  Feb 18, 2022
                                  Resolved
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                                  Resolved

                                  Dear Team,

                                  I am Bhadram Kavya issue relating to harassment by SBI credit card agents. My cardno (xxxxxxxxxx081632). Agents are calling to me inform about my card payment i am attending call i said we will pay but take 2-3months, if you need urgent then we said please go to court we will pay, and we are not deny to pay, need little more time to get amount. AFTER INFORMING EVERYTHING THOSE SBI agents called to my relatives and My colleagues in Office(OPTUM Global solutions) who i unware.And agents are calling to them and asking to pay amount as they are not know by me and we didn't give any reference no to any of Credit card.This is legal issue collecting there no without knowing anyone and using bad words.and those wwho got call from SBI agents complained to Local area ps.
                                  Please take an action on those agancy or SBI credit card collection dept. It causing personal image damage and mentally torching .I think to do some bad.so requesting to taken action immediately on those calls or i am going to file on case those callers in womencall.

                                  Regards,

                                  B.Kavya
                                  [protected]
                                  Mar 30, 2022
                                  Complaint marked as Resolved 
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Feb 18, 2022
                                  Updated by kavyabm
                                  Harassing the unknown person in office which i don't know few of them already raised compliant to local police station against agent who is calling to their mobile numbers and also the SBI agent who have called me in afternoon abusing bad language i have a call recording … kindly requesting to take a action on the person immediately below are the numbers which SBI person calling .

                                  Verified Support
                                  Feb 25, 2022
                                  State Bank of India [SBI] Customer Care's response
                                  Dear Customer, thanks for the details. We will try to resolve your issue ASAP. Please don’t mention your confidential details like Card number, PIN, OTP, CVV, etc with anyone or on any public forum. Do write to us on sbicard.com/email for more details.
                                  Verified Support
                                  Feb 27, 2022
                                  State Bank of India [SBI] Customer Care's response
                                  Dear Customer, Thanks for talking to us. We sincerely hope that we have been able to clarify the matter addressed to us.
                                  May 05, 2022
                                  Updated by kavyabm
                                  Till not complaint resolved SBI People calling my organization people to asking to pay money as I don't know they contact me through internal.mails..they just applied some loan or card if organization is same means department and sector may be different ..it's leading me again mental torcher...if the call go any of my organization people I will suicide along with my kids before that I will raise case against SBI .
                                  Dear Customer, we need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 837248 ?
                                  Dear Customer, we were unable to reach you at the number you had shared. Request you to send us a direct message, or write to us on sbicard.com/email, and share with us an alternate number where we can reach you. We look forward to hearing from you soon.
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                                    R
                                    R Kumbhakar
                                    Feb 18, 2022
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                                    Address: Salboni, Bankura, West Bengal, 722102.

                                    Sir,
                                    I had placed an order on Amazon on 11th February. The order id is #[protected].
                                    But somehow it got cancelled on 15th February, and Amazon e-mailed me about that. On 16th February, Amazon notified me that my refund for the order had been issued.
                                    A part of the order (of Rs. 572) was paid through Amazon Pay UPI (debited from my SBI savings account). After the refund notification, I checked my Amazon app and under 'transactions' tab, there it is showing that Amazon has issued my UPI refund of Rs. 572 to my bank account & it was credited on 15 Feb 2022, 02:31 AM. But still now, that amount has not reflected or credited to my bank account.
                                    Amazon has given a Refund Reference Number (RRN), which is[protected].
                                    I contacted SBI customer care in this matter, but they said to contact the Bank's branch. Today I went to branch, and requested again and again, the Bank manager and service manager to check the matter, but they refused to do anything, they said they cannot do anything in this matter.
                                    I, therefore earnestly request you to take necessary action on the above mentioned problem, so that the SBI bank credit the refund to my bank account as soon as possible.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      sagniksaha123
                                      Feb 17, 2022
                                      Resolved
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                                      Resolved

                                      Address: Dhupguri,Jalpaiguri,735210

                                      Amazon issued my refund, rs-409/-, but I haven't recieved it to my sbi bank account. Amazon's refund referance number is[protected] . My A/c no. [protected].
                                      Please reflect the amount to my bank A/c at earliest.
                                      Feb 19, 2022
                                      Complaint marked as Resolved 
                                      Sbi return my amount. Thanks to consumer complaints platform
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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