State Bank of India [SBI] Complaints & Reviews

Misbehavior by security guard
Today noon, as I was depositing some amount to my mother's account, I just forgot my mother's atm pin number, so I went out for a phone call leaving my hellmet and bag inside, and when I return the security guard didn't allow me to enter inside, we met before I went out and he also knows why I went and my belonging things Left behind. Due to this my mother came out and scold me and we quarrelled outside.
Anyone here knows how to get justice, please contact me to my number, [protected]/ Prabin
The said bank is SBI THOUBAL BRANCH, MANIPUR, 795138

There is a branch of SBI in Bhangel Noida where they dont submit challan of DMRC and are making new new rules for submission. i went there yesterday then he said that please come tomorrow before 4 PM then i went today and today also the manager said that we will not pay fee for DMRC at this time plz come tomorrow. The manager is mis guiding the customers of SBI and also government funded customers like challans of various PSUs and other exams fee challan. when i was asking the reason that why are they people not submitting the fee of DMRC then they make various type of excuses like they have only 3 members of staff and one is absent today so remaining two guys cant hold all work whereas both the guys were sitting without work and were chatting then i raised against that type of behaviour then manager said we dont pay challans do what you want.
please take this problem seriously.

Thanks and Regards

Sir I have a policy which is [protected] in sin life On 30 sep 2016 an amount of Rs 9995 was deducted towards SBI LIFE, when I contacted customer service, he is saying that your account is not on auto debit for sbi life, but bank is saying money is debited in sbi life . Where is my money and for what policy it had been deducted because the policy which I have is to be paid on 28 th Nov every year.

They charged 82 rupees on transaction of 14000/- . This is really unfair, feeling like betrayed. SBI should have informed me before, they cheated me, completely unsatisfied service.
If this will continue, SBI will be no more.
While i was reading former complaints on this site, I came across many complaints on this. SBI should pay immediate attention on this.

I am holding a car loan account (Acc No: [protected]-7) in SBI Kolkata Airport Branch. This is 4 months in a row when my EMI amount is not getting deducted and every month I am doing the funds transfer manually. I have contacted the branch so many times and mailed them numerous times. I did not get any positive answer from their side. Moreover, every month I am getting notifications that the EMI amount is not received and penalty will be charged. Doing the funds transfer manually cannot be a long term solution

There is a charge of rs. 12 on my sbi savings bank account. Spoke with the sbi customer and stated the same statement on the call that charges are valid and mentioned on website, but didn't advise where on the website. Was given a nodal officer's number to check with, as the complaint was closed without receiving a call. Got a firing from the nodal officer as it was my fault that i got charged. Then the call was transferred to branch and was advised to check website as the charges would be mentioned. Checked the entire website, nothing mentioned about this charge and why its been charged. Can anyone advise. Was within my free limit of atm txn and no atm txn made this month.

Respected sir,
My name is Chandresh Bhatt and I have my salary account in state bank of india branch manasa dist. neemuch since 2009. I am a government employee in health department with the post of male nurse at community health center manasa. Sir now I want some money for my family circumstances. So that I met branch manager for personal loan. But he said there are no policies and circular for contractual employees. I am in a big problem sir, please suggest me what I do? waiting for your reply...

Respected sir,

I forgot my online sbi banking username & password by mistake there why i can't use my onlinesbi banking services. If any way is there to recover my user name & password then plz help me, To use this facility again.

Details of my account:
Full Name :U.Bhaskar
A/c with SBI Yerramukkapalli, kadapa
A/c No. is [protected]

Thanks & regards,
U.Bhaskar,
+91 [protected]

I had transferred money today evening using IMPS option through SBI. AS the name itself says Immediate Payment Service. IT was an emergency transfer. After the deduction happened in the savings account, it says IMPS transaction timed out @4.11 pm.

I and many people like me need an answer, a solution to such recurring situation.

I hope there is some responsible person to answer this.

Poor services by SBICAP

to complaints, helpdesk
8 hours agoDetails
To whom it may concern,

I am trying to use sbicap Smart AAP via smartphone for past few days. But your AAP is unresponsive and when I call customercare sometimes I am told that technical problems are going on or told to open after 09:15 am which doesn't work even after 9:15, as if your AAP doesn't work in pre opensession or I am told to call trading option for any trade, as if you yourself are convinced and trying to convince customer too that sbismart AAP id nothing but just a scrap in your service package. Your this problem was then and your AAP same problem persist now. Instead of following market, I am wasting my time putting this mail to you. Also your customercare executives are so casual in their replies, as if they don't care at all whether customer face any problem or if customer switch to some other broker. Bow market id falling and I had to short, but I am busy in hitting my head against sbicap wall.
Services are pathetic and when it comes ro using your daal trading option, I am not comfortable with, because of non secure environment vis trade call for which I have already dropped mails, again for which no response has been received as yet.

Mob:[protected]

to complaints, helpdesk
4 hours agoDetails
Still not working like any other day.
It seems that sbicap in no way interested in retaining its customer base. It has been awful pathetic unprofessional working style of sbicap as of now.
Also your trading call option which otherwise is no way good for continuous marketwatch but to place orders only, is connected after minimum 20 times of customercare dialing.

mob:[protected]

V
to complaints, helpdesk
3 hours agoDetails
As expected, your AAP is still not working. I could have made money by shorting today and everytime when you say that I may call trade option, but prior to that market has to be followed continuously to decide the order. Ofcourse on tracking the market, thanks to your wonderful AAP and it's uninterrupted services that made me miss the opportunity to make some money today.
I think you have made me to think that I should have chosen my broker option more wisely.

Thanks
mob:[protected]

I am not mentioning my registered mobile no., customer id, because these details are seeked by customercare when called for trading purpose, which again I am not in favor of, as these details are more or less public information and hence making trade via customercare call unsafe unsecure and is unprotected. In this regard, I have again many a times dropped several mails that the trade via call should only be entertained atleast for my account if customer calls from registered mob. no. As per my suggestion, This option can also be kept optional so that customers get option of choosing this regstd. Mob no. while Calling for trade or not as per customer discretion. On this, Again everytime I am told that nothing concrete has been done till now, but my input is taken as serious security matter on trade via call but still not acted upon yet.

Kindly acknowledge and resolve the said matters promptly and substantially.
Thanks & regards
[protected]

The bank has been harrasing me since April 2016. I have been a time bound payer of the credit card amounts and have even crossed the 1 lakh mark twice to give them some bloody business. my records pre april clearly bring out that all my transactions and payments where time bound and through internet banking. I have personally ensured that the payments are done by 3 rd of every month. The bank gives me a message that there's a suspected txn on my card and further verify my entire details through several mails but in vain. No one from the bank even bothers to inform me that where is the suspicion from, location and verify whether it was me who did the txn or a third party. rather they choose to disable my internet banking and block my credit card. Further to add to my agony after all kinds of verification they revert to me after 3 months asking me to furbish a KYC form with identity proof so as to unblock my credit card and internet banking. The point to note here is that the payment not done by me since April is a fallout of there harassment. wherein i have never ever defaulted on my payments the interest since April has shot it up to 11000 now which is a petty amount for me to pay back. all i want to bring out is that they have all my records, they send me reminders for payment on my registered mob number and email but when it comes to using the card they say its suspicious and i would need to prove my identity. how stupendous is that?????? i have never ever done a cheque payment since the time have been using the card. my account will clearly reflect that i have always paid through internet banking and they block it to make me hand to mouth. Bloody minded higher echelons of SBI bank pls wake up and learn to be more professional and i[censored] have no means to be secure then as well shut your bank or tell me i will give you some bloody tips. i quote " i would not do the payment of outstanding pidly amount of 11000 till someone from higher management speaks to me and addresses my concerns. I would also not pay the interest late fee which you would have charged me since April." A SHAMEFUL ACT OF IGNORANCE BY A BANK WHERE MILLIONS REGISTER EXHIBITING FAITH AND SECURITY. DESERVES TO BE DOWNGRADED TO A KIRYANA SHOP. REACT PLS TO THIS MAIL OR ELSE IGNORANCE IS BLISS SHOULD BE UR MOTTO

Have a savings a/c no. [protected] in Mahavir Nagar, Kandivali(w), branch. Being senior citizen, I had to visit more than 5 times a month for updating my passbook from start. Every time the system is out of order one way or other.I am also not able to open online account. Mr. Prashant working there knows. What is use of no.1 in public sector.
Suresh

I got a call on[protected] around 5.15 PM. from [protected]. She asked me my SBI Credit Card Rewards point have to be encase today. And she asked my Credit card number and after some time she told it is verified and now i have to give my CVP number through IVR. the she connect my call to IVR and i have provided CVP number.. then she was asking about my Email ID. When i asked can she tell my Name she was unable to .. so i got to know it was a fraude call.

Dear sir/madam,

I'm your one of the valuable customer in sbi branch, visakhapatnam, andhrapradesh. Few days back new manager was appointed in the (Industrial estate branch, kancharapalem, visakhapatnam, andhrapradesh) branch and he was released the press note for the 4 packet gold ornment auction. On 6/10/2016 me and my friend (Vasu) intersted to went to the branch for the participating in gold ornment auction. The new manager play the cheap tricks in the auction behave like a broker, before yesterday branch manager and senior account was already discussed and plan with a dhamodhar naidu (Gold broker) and the branch manager put the high prices (Ornments rate) at the presence of customers who r participating in the gold ornment auction, everybody shocked and most of the people can't intersted to bid in the auction. Very few people r bidded in the auction againist dhamodhar naidu (Gold broker), officially two packets r decale to bidders who ever participate and give the highest bidder in the auction, in those two gold ornment packets, dhamodhar naidu (Gold broker) was got one of the packet and un-officially remaining two gold ornment packets was sell to dhamodhar naidu (Gold broker). Yesterday my friend vasu went to bank and ask the branch manger for remaining two packets. He can harshly reply the answer, that is my decision to sell the ornments to anybody. How dare u to ask the remaining packets. One of the madam (I think she is gold ornment section, she were have the spects with eyes) support to branch manager for the broker for this genuine case. I don't know how much amount they can took from the broker... Actual bank rule is suppose if the two packets wasn't purchasing anybody in the auction, then those two packets was hide in the bank locker and announce the auction to another time.. Sir suppose i[censored] can ask the branch manager to reason for this situation, then they simpy answered they were having ring (Mixed) and highest price can't bidded in the auction...
Ir, really branch manager, senior account and madam cross the limits and mis-use their powers. I think the were taken the highest salaries in the bank but i don't know why they mis-use their power for to earn the lowest money from the brokers. This is totally shame to the bank, sir, i[censored] can take the action on these three members, then i'll quiet for this issue. I[censored] can't take any action on this particular issue, then i'll approach to print media, social media and explain the situation (In the bank premsis) to every one in the internet.

I[censored] can't trust my words, then ask to the bidders whoever participating in the auction. I've some of the auction person numbers whoever participating in that day... I'll give u. Pls contact them and ask to the situation.

Auction bidder numbers:

1. Vasu — 1st packet highest bidder-[protected]
2. Dhalinaidu-[protected], [protected]
3. Shivaji-[protected]
4. Prakash-[protected]
5. Vijay-[protected]
6. B. Satyanarayana-[protected]
7. Eswararao-[protected]

Sir, i hope u r the only person to understand the situation and solve the problem.

Tothe branch manager, state bank of india,
Nellore, date: 10/10/2016respected sir, sub: request for refunding the loss of cash in cdm i am n. kiran kumar resident of nellore. this is a request for refund my cash which had deposited by me to an account no: [protected] & name of a/c: d. venkataramana o[censored]thukota branch.
The amount has deposited at cdm-1, sbi in touch, nvr complex, near bollineni hospital, nellore on 08/10/2016 at 10.00 to 10.30 pm. the cdm id reference no. s5nc00413622.
due to some technical problems the amount deposited in cdm had not returned & the amount was taken by the cdm and not get any slip also. 
O, please kindly favour to me. 
The denominations was given below.500 * 80 = 40000
Please take the necessary action. thanking you in advance.yours faithfully,
N. kiran kumar,
Ph. no:[protected].
[protected]

Dear sir,
I'm vara prasad geesala, and i have opened an account in sbi, akuluto, nagaland, while i'm studying in nagaland, and now i have finished my studies and came to my own place, tuni, east godavari district, andhra pradesh, so sir can you please kindly transfer my account to this tuni sbi branch, east godavari district, and andhra pradesh...

Yours sincerely
Varaprasad geesala

On 10 th October, 2016, Time: approximately 2:PM, I went to a Bank, State Bank Of India, Chirag Ali Lane, Hyderabad, IFSC Code: SBIN0003529. I tried to deposit Rs 20, 200 in My SBI Account but a working lady may be a clerk I don't know exactly, She first refused to deposit for a moment but very next moment she asked me " How much money you want to deposit? " . I told her amount. I carried My Debit card and gave her for depositing money But she refused. She said to deposit money using Deposit Form. So I did accordingly. after paying the money I took the receipt of cash deposit from her. But I didn't receive any messages regarding money deposit in My registered mobile number. Again I checked my Balance using Internet banking but no money deposited. I trusted that lady and came outside of Bank as I got to do some other work. Today, 11 October, I haven't received my money. Still I have my receipt with me . I am suffering now as these days are festival season and holidays too. why did she do like this? . Why did she asked me before depositing the amount personally?, after giving Debit Card for instant depositing why did she refuse? . why has she delayed my transactions? Is that money still with her instead of depositing in Account???? . I need serious action against that working Lady. How can I trust these workers? . Because of No money in my Account I am suffering now. so, I need quick and serious action against that Lady. My mind got distracted .as a proof, I have cash deposit receipt.You can refer CCTV footage of 10 th October, 2016, time 2: PM ( approximately). I went to Counter Number 2 . with these informations provided I need proper action against that bank. My Account Details ( for reference):- Account Holder Name:- Akan Choudhury, Account No- [protected], IFSC Code:- SBIN0015304. I have uploaded my receipt too.

I m sbi card holder. My card number is [protected] .please change phone number from [protected] to [protected]. Thanks.m facing lot of problems bcs first number ending 255 is not mine .it is ur executive fault .I called him today lot of time but he didnt give any response .so please sir change this number m not possessing [protected] my number is [protected] please change sir
Thanking you

This is to let you know that i have my s/b account with state bank of india which is one of the esteemed nationalized banks in the country and has been maintaining this account since 2012.

The s/b account was opened in hi-tech city branch, hyderabad, during dec-2012 and was transferred to sultanpalya branch, bangalore, on 16-jan-2016. I also provided my kyc form in feb-2016 with information to be updated on their database.

I declare that i have not disclosed by netbanking id and password details to anyone through any mode.

On 06-jul-2016, during a check of my account, i realized that there were two fraudulent online transactions dated 15-may-2016 from my account. I immediately brought this to their notice and initial discussions revealed that the money has been transferred to one by name ajay singh (State bank of india)] as donations while i don’t know who the individual is and didn’t make any donations. The transaction amount was in lakhs (More than 15 lakhs). I didn’t receive any notifications/triggers during the addition of beneficiary to my account or an otp from state bank of india netbanking facility to confirm the beneficiary and hence was totally unaware of these transactions which i believe led to misuse of my netbanking facility provided by state bank of india. On 16-may-2016, it was also observed that the amount was transferred from ajay singh account to another individual by name mukhtar khan. It appears that both these beneficiary accounts are with state bank of india and both parties are their customers.

During discussions with the branch manager, it was observed that the mobile number in their database was different from the one that i provided on the kyc form which is one of the primary reasons that i didn’t receive any transaction triggers which i presume could have been used to reset my netbanking password to transact online.

Since, there is an inaccurate entry of mobile number against the provided details on kyc form followed by transactions involving state bank of india account; i suspect this online fraud to be an organized crime with possible state bank of india personnel involved.

On 06-jul-2016, when i wanted to report this incident to the police, they have asked for an initial report from the bank on this complaint. Since 07-jul-2016 was a public holiday, i registered an application addressed to the commissioner of police which is herewith attached for your perusal.

On 21-jul-16, when i reached out to you requesting course of action on this regard, the branch manager had requested for an application addressing the branch manager to take the next course of action which was not communicated/requested during discussions with him on 06-jul-2016. I expected branch manager from a reputed bank in india to have guided a customer such as me during the initial discussions and consider this act a lack of courteousness and disrespect for one of your customers who has lost money through online fraud. I also hold him accountable for the lack of support and customer service provided during initial discussions.

The branch manager provided his report during the end of aug-2016 and has completely refrained from providing details on the reason for mobile number changes in his response and has blamed the customer (Myself) to be solely responsible for the online fraud. As a customer who relied on their service, i now appear to be a victim for taking the service they provided which they claim to be highly secure.

I would request sbi to refund the complete amount for the online fraud that has happened through the internet services they provide.

Respected sir,
I am shagun pandey
I work for star plus as an actor
I deposited my payment cheque ac- [protected]
M facing continous problem of delay in clerance of cheque
My cheque no 812649 has been put inthe drop box of State bank of india ( 4 Bungalows ) ANDHERI on 25 sep 2016 its already been 15 day as i was out of town no notification for given by the bank. Toady once i got back i paid a visit the bank the satff says the cheque has been rejected by RBI without any specific reason
The reason for no notifications was said no staff by the branch managers
I have been told to present the cheque again
Its a local cheque still its take around 8 days to clear every month. My ac no - [protected]
Plz look into the matter n do the needful
Regards
Shagun pandey
[protected]