Aug 20, 2016
Updated by irfan habib Still I'm not get this payment.
-------- Original message --------
From: IndiGo Customer Relations <customer.[protected]@GOINDIGO.IN>
Date: 6/23/16 09:34 (GMT+05:30)
To: [protected]@yahoo.com
Subject: RE: Request CRM:01282576
Dear Sir/Ma’am,
Thank you for writing to IndiGo.
With reference to your mail, we would like to confirm that the amount of INR 6648.00 has already been refunded from our end on 30th December 2016 to the same account under Citrus number [protected].
Please find below the official screenshot of our payment gateway clearly reflecting the refund details:
Ideally funds should have reflected on your account with in two or three days from the above mentioned date. At times funds lies with the bank due to internal processes of banks which can delay the credit of refund.
You are requested to kindly forward the above screenshot to your concerned bank ATM cell or Central Operations Department (COD) to claim refund.
Trust this clarifies.
In case of any assistance please feel free to contact us.
Once again thank you for your mail and taking time to communicate with us.
Best Regards
Raghav Sahay
Customer Relations
InterGlobe Aviation Limited("IndiGo")
Level 5 Tower D Global Business Park
M G Road Gurgaon Haryana 122002 India
P +[protected]
W www.goindigo.in
[protected] Original Message[protected]
From: [protected]@yahoo.com
Received: 6/21/2016 10:41 PM
To: customer relations; Customer Relations; Customer Relations.; Customer Relations..
Cc: customer.[protected]@goindigo.com
Subject: Request
Dear Sir,
My PNR number is F46HFI and passenger name is IRFAN HABIB and SYED NISAR H PEERAN.
One of the refund amount has still pending from your side sir sum of rupees is 6648 only. But i received only 2 amount on December 1st 2015. I have mention you clearly in my bank statement by underlining the 2 amount of transaction id. So many time i called call centre Regarding my problem but nobody has solve my problem still now. I request to kindly take action and refund my 6648rs. To my account soon sir.
Please find the attachment below.
Thanking you,
Regards,
IRFAN HABIB {[protected]}