| Address: New Delhi, Delhi, 110006 |
| Website: CPPC |
Sir,
It is very regretted to inform you that pension and arrears of orop have not been credited so far in my s/b a/c no. [protected], sbi clement town turner road branch, my ppo no. m/modp/30432/99 and office original ppo no is m/prov/00226/90. the home branch sbi dehradun, when approached told that they had no information about why the pensioner has not got orop, arrears nor pension they had asked the pensioner to put up a letter about the same accordingly pensioner put up a letter enquiring about the arrears and pension of orop, no information was given by the bank. the home branch when approached after 4 months informed that the main branch is responsible for the orop, and had informed that "the qualifying service of the pensioner is not available with the cppc, and therefore the bank will not release teh orop arrears nor the orop pension of the family pensioner". its to be noted that a seperate audit cell of pcda runs at allahabed for any such queries, there queries acn also be sorted out telephonically. the bank did no effort to resolve the same and on top of it no information was passed to the pensioner about the same. it is not understood that, if any document is to be obtained from pcda allahabad, why was the pensioner not informed, it has been 7 months, no steps were initiated by the home branch of informig the pensioner. it is submitted that a very early step to resolve this anomaly be initiated by your office to release the same at the earliest.
In this regard it is requested to direct teh sbi chandni chowk, delhi to release the said pension & arrears of orop at the earliest so as to enable me to utilise the same for my domestic and urgent needs.
Thanking you in anticipation
Mrs indu bisht
219, indu niwas, subhas nagar
Pratap marg, dehradun
Tele no.[protected]
Mob no [protected]
Email : [protected]@gmail.com
State Bank of India [SBI] customer support has been notified about the posted complaint.
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