State Bank of India [SBI] Complaints & Reviews

Credit Card Application Number:[protected]
This card was applied against a fixed deposit on the instructions of SBI Employees.

Date Applied: 1/08/2016

Description of The Incident:

I was approached by SBI employees in my home branch for a credit card.

They assured me that I could available a credit card if I make a fixed deposit. Hence they made to create a fixed deposit and I applied for a credit card against it.

I waited for quite a time and got the verification call. They too assured that my application will be processed soon and I will get the card in about few weeks.

Now when I got my application number, which is[protected], I checked it on the SBI card website.

It says " We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time. "

Now this is completely bogus: What Policy? Depth Explanation Needed.

I had provided all the documents, met necessary KYC norms, even then I was made to create a fixed deposit account with the promise that I would surely get a credit card. Now my application is hung, the credit card department employee dont know what happened.

Most of the major banks provide Guarantee Credit Card against fixed deposits. I Think I was wrong choosing to trust SBI.

Prior this I approached other banks, like ICICI and Axis, if it would have been them, I would have already got my credit card instantly after fixed deposit. Now when it came to SBI, why I am facing such problems?

This is completely absurd. I had a choice of choosing other banks but still then I choose to apply for a Credit Card from SBI because it was my first bank and have been banking with it since my teenage.

They employee are unable to explain and now they say, it shouldn't have happened. But before they guaranteed me that I would obviously get a credit card, if I take it against a fixed deposit.

Now what should I do ?

I had a terrible experiences with SBI, and I'm thinking of moving all of my banking needs to some private banks like HDFC, Axis or ICICI Bank.

Resolution Desired:

Check my application, sate a resolution. Inform me clearly what happen, why I wasn't approved even though i had all the documents provided, and did a required fixed deposit for availing the credit card.

If I am eligible, intimate me, and process the application, if I'm not, cancel the Fixed deposit which was only in behalf for the credit card.

Right now I was in serious need of credit card, but I used some important funds for the credit card. If my application is not accepted, I will see this as a marketing gimmick played upon by SBI Employees who did not provide exact correct information and misguided me for only meeting their lead target of the month for their jobs.

Already emailed: [protected]@sbicard.com; [protected]@sbicard.com

I hope I would get a serious reply, I have already contacted most through most of the emails of the sbi card, and then even the facebook page. Still no reply yet.

Respected sir

Kindly changed my mobile number which was register with my account no-[protected], in the name of Mr. Rajesh kamei because the contact number which was register was not working anymore, Sir need to change my number therefore requesting you to kindly changed as soos as possible

Pleased changed it to [protected] which is still working and will work always and will be with me always.

Regards
Rajesh kamei

I am complaining about bank. sbi branch jagatpura jaipur.branch code is 11395.i want to deposit money but the cashier refused to take it while she was playing game on her mobile and the manager also refused.they said me to go the sbi kiosk for deposits money.when i requested them they misbehave me and use their official power in wrong way.please act in this matter immediately.

Can't login last 7 days. My next door neighbour is connected as or when required. I report to my b. T. Road branch, kolkata-700002 today. I tried from my branch and it connected easily. My a/c.# [protected]. I get it before seven days regularly. What is the cause behind it. But i am able to connect axis, bob and allahabad bank. Please solve the problem...

Fraudulent Transaction
Sir,
Today I received a call from Mr. Rakesh Verma, manager, SBI Mumbai ( [protected]) for verification of my SBI account as my ATM card bearing 45** **** **** **00 was accidentally blocked. Unfortunately, I had forgotten my ATM and had got a new pin. Believing it to be true I gave my ATM card details only to have a transaction made of Rs 700/- to SBI Buddy Mumbai (photo attached). It raised my suspicion when another transaction of approx Rs. 28, 289 was being made (photo attached).
Kindly refund my money and initiate action against SBI Buddy for allowing fraudulent transaction.
I have now blocked my ATM card .

Regards,
Srilina Roy

Today I have faced problem with SBI deposit machine dwarakanagar branch Visakhapatnam. 530003.
I have card deposited to my own account 500*2 I.e, 1000/- and it is not credited to my own account during 03/08/2014 at 12:41pm kindly help. I Have spoke to the branch manager but no response .
Please kindly help me in getting back my amount to my account and
Thank you.

The assistant manager of sultan bathery branch state bank of india of Wayanad kerala, behaving very irresponsibly to the customers attending. Please take proper action from your side. This is not the first time I am experiencing this behavior from the same staff. Once he missed behaved with my mother. I coulndt raise a complaint at that time. Please find the attached photo the asst manager making people waiting hours and he is busy in mobile phone talk.

In ashram road branch of ahmedabad the staff of banks of state bank of India is not allowed to deposited the cheque of another sbi branch and says rudely that we have instruction of superior to not allowed to deposited the cheque of another branch of SBI. there is no any rule by rbi to not allow to deposite the cheque of another branch of same bank.

if the all private banks are ready to accept the another branch of same bank cheque then what is the problem with State Bank Of India Ashram road branch

I did not get any message or confirmation about the cpp charge, and it deducted directly from my credit card.

I did not find any site to stop this service.

I also send an message to get call back from cpp, but did not get any reply from them.

I need to reverse that charge from my credit card and want to stop the cpp service immediately.

Thank you.

Good morning sir,

I am sbi credit card holder. My card number is [protected]. My old mobile no [protected] and my new mobile no is [protected] due to transfer from ap residential school (G) nerella, sircilla mandal to mjptbcw residential school (G) adilabad and change of office address. Kindly change my mobile and send for update to [protected]

Dear sir,
Im bonafine defence pensioner o[censored]r bank since march 2009. I never faced such problem till jun 2016.

Suddenly my pension from july 2016 has been stopped from ur side without informing me. Where as rti act 2005, i should be informed prior to stopping pension.

Plz credit my pension immediately or provide me the valid respectable reason. So that i fulfill the difficiency. This is not acceptable from our nation's first primary leading bank.

Thanking u,

Raman kumar singh
Ac no.[protected]
Sbi katihar bazar br.

Dear sir/madam,

I am an account holder in sbi, narengi branch, guwahati assam.
I have applied for cts cheque book through my sbi branch on last 18th july 2016. (Photo attached herewith) & till now has not received it. I aslo posted complaints on their help line no agaist complaint no cb[protected] but there was on response from their end. I also personally meet branch manager (Operation) at my sbi branch & told them about the same but no results found from their side.
Therefore it is kindly requested to inquire into the matter & revert on the same.

With regards,
Sonitaditya pathak
[protected]

Long term home insurance issued in wrong name but payment received from me / debited the cheque issued by me. Now as the policy issued in wrong name please refund me the cost of insurance. Policy no : 4578456 dt 27/06/16. Negotiable instruments can be endorsed but it is a insurance policy. So, it is to be issued afresh. It is very much disappointing that after issuing a wrong name policy all are silent.

A/c payee cheque were returned un-paid by the sbi, ramgarh, jharkhand brach, a reason that due to swithoff of the mobile of drawee, confirmation of benifeciary name amount is not verified.
Pl let me know whether there is any guideline of rbi to take consent before making payment from the drawee of the cheques or this is your bank policy, if so is there any information to the account holder of such action.

Sir, we are facing harships because of sbi bank employee negligence. We have deposited challan in sbi friends colony branch but employee deposited that challan in other. We have got income tax notice because of not showing challan in 26as penalized with 12520 .. After receiving such notice from income tax we have contacted from sbi friends colony branch to correct their mistakes.. But they refused admit their mistake from 1st instance then later taken all the details of challan and assured us to provide a letter from bank for wrongly submitted the challan.. After that we used to visit bank to get that letter from bank but bank employess making exuses again & again.. We are harassed by bank again & again..
Sir, we are facing harships because of sbi bank employee negligence. We have deposited challan in sbi friends colony branch but employee deposited that challan in other. We have got income tax notice because of not showing challan in 26as penalized with 12520 .. After receiving such notice from income tax we have contacted from sbi friends colony branch to correct their mistakes.. But they refused admit their mistake from 1st instance then later taken all the details of challan and assured us to provide a letter from bank for wrongly submitted the challan.. After that we used to visit bank to get that letter from bank but bank employess making exuses again & again.. We are harassed by bank again & again..
Challan detail
Pan AAOPS9157J
Name:- balbir singh saluja
By cheque no:- 088842
Self assessment 2014-15
Challan no. 00005
Bsr code 0001711
Attaching the original challan pic in attachment

Yesterday (01/08/2016), i tried several times and even staff deputed at e - corner room (Located at m. G. Marg, gangtok, sikkim) help me to make online payment of housing loan, i am sorry to say that machine didn't accept the cash.
Immediately, i informed to the sbi office located in same building, the concerned officer accompanied me to confirm the error from the deputed staff. Staff informed him that machine has decline to accept his cash.
As such concerned officer informed me that since transaction is related housing loan, you cannot make payment from this e - corner.
My question is... 1. What is the use of e - corner?
2. Is it not possible to make online payment of loan from e-corner
3. What ever the officer concerned has said is really true that you can't make online payment/ deposit cash from e-corner please

I want to open new account but after filling details and submitting form, it is showing message
Due to some technical problems we are unable to process your request. Please try later...

I have tried many times but it is showing the same message.

Here i need my atm pin, i lost my kit which branch is given me with debit card, i went to branch but the concern person are not giving proper guidelines to me, so kindly help me to get my pin.
My details are below

Name: muneera begum
A/c no: [protected]
Debit card no : [protected]
Validity : 05/35
Email id - [protected]@gmail.Com
Kindly send my pin to my email id.

Dear all,

My name is amit kumar, with sbi credit card no. [protected].

In hurry i have done a payment of rs. 13000.00 on 2nd of july 2016' through neft. which was suppose to made to standard charted bank credit card.

For reversal i have spoken to sbi customer care with reference no. 1-[protected] on 18th july 2016, wednesday.

Sbi customer care committed that the reversal will be done on urgent basis, after writing this email to back-end department max with in 10 days.

O the back-end department, kindly process the request as speedy as possible.

Bank account detail:

Bank name: icici bank

A/c no.:[protected]

Ifsc code: icic0006294

Branch: nehru place.

Note:
1. the above matter was reported on 18th july '16 to call center sbi with reference no. 1-[protected].
2. the same matter was reported to sbi in writing on 18th july '16 with reference interaction id:1-[protected].
3. on 19th july '16, i got a reply asking following details
A. we hereby inform you that the credit balance of rs.13, 000.11, on your sbi card account
B. we also request you to mention the below details in mail for further course of actions:
C. beneficiary name
D. mothers maiden name (or) date of birth
E. residential address with pin code
F. official address with pin code
G. contact number
4. on the same day a reply was made with mentioning all the above details that is on 19th july 2016.

I have waited till 28th july '16 thursday, but nothing has happened. so i called the sbi call center again with the reference no. 1-[protected] this time they kept me waiting for more than 45min. because i was requesting to speak to the supervisor. i was not convince with the reply of executive, as she was asking more 10 (ten) days. from the days 28th july '16.

The executive was just trying to escape, and telling my supervisor is busy and we will arrange a call back. i asked them, you give me exact time when i will get a call with date. then she again kept me on hold. finally waiting for more than 01 (one) hour mr. abhishek (supervisor) came on call, after which he has committed that all the details are received and the reversal will be done within three working days.

Today is 01st aug 2016, monday. still nothing has happens and when i called to call center with reference no. 1-[protected]. again they were asking 10 (ten) days time for reversal from 01 aug '16. today again i requested to connect to supervisor, they refused and told a call back will be arrange, after waiting for soo long as the supervisor was still to busy.

In this way i am losing my very important time and money. more over i am getting tension as the reply are very unsatisfactory. every ten days they extend it to another ten days.
My mobile bill is raised due to the keeping hold for soo long. with other banks i am not at all having any problem. they never delay in any thing my standard charted bank credit card still waiting for payment and also reversed my late fee immediately, so why cant this sbi doo the action.

I request kindly look into my matter. this sbi has troubled me earlier also with regards to the same credit card when it was active. the earlier case is as follows and i need your department help in this to get justice.

Mail copy

From: [protected]@hotmail.com
Sent: 22/6/2015 02:05:20 pm
To: [protected]@sbicard.com
Subject: redeem my 3662 nos. credit card points


Hi,

I am attaching the last and latest statement of my credit card no. [protected], dated 4 jun 2015.

As per the statement i have given an alert that if i will not be going to redeemed my 15 points by the end of july 31, 2015.

So i called sbi cards and inquired. surprisingly they informed me that my 2000 points got laps. which is not atoll true. because as per my last statement the points available from the card issue date is total number of 3662 points.

I want to redeem my 3662 points as soon as possible.

As a proof i am attaching my latest statement. which gives an alert on expiry of 15 points not for 2000 points.


Note :

1. the above matter was reported to sbi on 22nd jun 2015, and requested sbi to settle the issue and till the time freeze my account and no interest to be calculated on my outsatanding.
2. the matter was reported to sbi under following reference nos.
Mail body
From sbi card service

Sbi reference no. [protected]
[protected] – call back 24hrs. (it was requested on 2nd jun 2015, till date i have not recd. any call back)
1-[protected] – chitra, fridays 26th jun 2016 (remainder no.)

3. sbi call center never able to arrange a call back. and we customer are in trouble.

4. the sbi has putted rs. 11, 000.00 interest on my credit card and not given any benefit of reward points. their recovery agents have troubled me in my office hours. it was totally depression and discussing working culture of sbi.

5. i have paid a total amount of rs. 30, 000.00 in spite of rs. 19, 000.00. i want justice.

Kindly help me, i want to take this matter to court. i kept every documentary proof with me.


Your faithfully
Amit kumar
+91 [protected]

I am r. rohith kumar
Recently i have joined for b. e mechanical engineering.in b. t. i college
So i wanted some loan amount of 2.95 lacks for my 4 academic year so tried to apply loan in sbi bank at cauvery bhavan branch because my dad is an account holder in that bank so we can make ecs easily. but the manager is telling us to go to the other branche to apply and not responding correctly
His name is sujith kumar
And my phone numer-[protected]
Email id-rohithataudi1 @gmail.com