State Bank of India [SBI] Complaints & Reviews

Hi there,

I am facing issue with the internet banking. It says "No accounts mapped for this username. Please convey this issue to us as a ticket in "Others" under the tab Customer Care, located at the top, left of this page, and we will get it resolved in two working days. We apologise for the inconvenience."

Kindly help me to resolve this issue.

Regards,
Madhu

I have paid to SBI, Meenambakkam Branch to purchase Gold Bond on 22.01.16. The amount was debited from my Account on the same day itself. The Chief Manager told that my Bond will be delivered to my address within a week. Till the last week of February I didn't get my Bond. When contacted the Branch in person they said i will get it within a week. On 24.03.16 i have sent a mail to the brach and there was no reply. I have made so many reminders and complaint to SBI Customer Care. But no use. Till date the bank is not giving the documents/Soft copy. Visited the Branch in person on 25.4.16. The Cheif Manager told She will mail me the URL address. Till date I haven't received the URL. I have made complaints to SBI customer care, SBI Nodal officer AND SBI Chairman. No use. How long should i wait to get the documents for which I have invested.? Shame on SBI. They are not able to provide the documents. But they will always insist on to invest. Worst treatement. They made me to come in person many time and not able to provide the URL address. I have sent more mails. But no reply from them till date.

Name debasis modak, account no [protected], atm card broken, applied for new one, present sbi branch katwa sbi please send cif no to my home branch (Katwa sbi). Details of katwa sbi, micr code[protected], branch code 111, ifsc code - sbin0000111, account type - joint account with wife baishakhi modak. I visit to katwa sbi for regenerating new card. They said when i transfered my account, cif no had not been transferee. So please send my cif no so that i can receive a new atm card

I have made a payment of 2438/- vide sbi credit card no [protected] for property tax payment of applicatiuon no [protected] on 23/4/2016 at 1715 hrs and the payment is deducted from the card account but not credited to bbmp bangalore account
Till date and time olease clarify else i hall have to intiate dispute process to stop payment from the sbbi card. Tks

I had taken a loan of Rs.500000/- on POLO car on 17.12.2014 and foreclosed it on 9.03.2016 by paying the bal. amounts in two installments 104529.00 on 05.03.2016 through IMPS and Rs 219973.00 on 09.03.2016 via net transfer.
While getting the loan, I had given seven cheques of ICICI bank RR nagar branch. They have presented two cheques on 21.01.2015 (chq.no 158588 )for Rs. 16239 and on 28.04.015 (chq.no 158588 ) for Rs.16239.00. Remaining 12 installments they have collected via ECS mandate given by me to ICICI Bank RR Nagar with sufficient balance every month. This being the case they have charged Rs.562.00 twice as debit adjustment late installment charge on 27.04.2015 and 25.05.2015. If they have not presented the cheque or ECS mandate in time, is it my fault? Also they have charged as arrears of interest of Rs.793 on 31.03.2015 even though the interest rate has come down from 10.45% to 10.3%. And Rs, 700.00 on 30.04.2015 arrears of int.cap. and Rs.583 as discharge int. for a balance of Rs.219390 for just four days. I have detailed transaction list for this. and pointed out the same thing to them via complaint no. mentioned above. The bank sent me an email and SMS to my mobile stating that the complaint has been resolved and the charges applied are correct and Charges applied are correct. they have also told in the sms that Customer contacted and explained to satisfaction. We regret the inconvenience . The fact is no one from the bank has contacted me and explained the details.

Sir
I vasudha singh having an a/c in the sbi sector 56, centrum plaza, sector 56 gurgaon. A/c no [protected] when i tried to withdraw rs. 20000 from my a/c [protected] on 26th april 2016 around 12:45 pm from the sbi atm hudda market sector 56, gurgaon at the time atm machine shows amount not available in atm and clear the screen for next transition so that i could not received any money any receipt from the atm.
But i received the massage from bank that rs. 20000.00 withdrawn and amount was deducted from my a/c.
Sir i have tried so many calls to register the complaint by phone banking but they said your transition not available so your complaint can not be register.
So i am requesting you to take necessary action.
Vasudha singh

I had applied for cheque book in apr 14 2016. This was urgently needed as my old cheque book was not valid for applying a loan . Yes the cheque book I requested, belongs to my salary account. The base branch of which is salt lake kolkata, electronics complex. I tried calling to their office no, but after repeated rings nobody pick up .
I lodged a complaint, they said it will take another 10 days to respond to the complaint .
I don't understand what kind of service they are providing, there is no tracking system to track your cheque book delivery, unlike other private banks.
I will definitely move my salary account to other bank . This kind of old fashioned banking, is such a pain to people like me.

I made a payment of Rs 20, 000/- against my credit card bill of March 2016. The payment was made on April 2, 2016. The bank representative says that they have not received any such payment. I showed them my bank statement and even a letter from my Bank manager stating that the amount has been cleared from my account but they are not ready to accept and have added penalty for late payment over and above that.

My father mr.Sakti moy rudra is a senior citizen and ex govt employee with the following details :

Name : sakti moy rudra
Ppo no:[protected]
Date of birth : 26/07/1940
Date of retirement : 31/07/2000
Adhaar no :[protected]

His 15 years of pension got completed on 31/07/2015 and he is entitled to get the entire commutation amount (Incl interest) since july last year.In addition the pension amount should have increased from july last year as there are no more commutation deduction applicable.

Both the arrears amount for commutation and pension difference since july 2015 (Inc interest) should be paid out immediately to the following pension account.

Sbi, noida sector 2 branch
Acc no : [protected]

In the sbi pension slip the commutation end date is 31st dec 3000 which is a big mistake and it's like playing with senior citizen hard earned money.
Surprisingly even after writing to many people no action has been taken till date which is very depressing.Kindly take some action on this.

Encl: screenshot of documents

Sir, this is p.Sampath Ganesh my transaction of RS:4000 was successful to rummycircle online game but in rummycircle account the transaction was failed in[protected] on11:30pm so many times I sent email to them they are telling.this was not our problem contact your bank, ask them why your money was not refund to your account or put a complaint of this issuer that's why I am complaining to you so kindly take my request and refund money as soon as possible. Thanking you,

Hi,

I had on 13th April remitted 15000 is one Ms Anju Bhalla's account no[protected] (The phone no.[protected] belongs to some Rajindar as per true caller). i understood that she was a fraud hence asked bank to reverse the transaction. I have been trying to reach bank but in vain.

Today i happened to speak to branch manager after 20 failed attempts. Ms Santoshkumari to understand that the account has been deactivated.

But what about my money. I need my money.

Kindly help.

Thanks and regards,

Veena
[protected]

Dear sir

I have rs4000 deposit in sbi intouch branch atm terminal s4ee[protected] april 2016 time 12:10 pm
Amount deposited but amount not credoted in my acoount
I have complend mithanpura branch maneger and main branch red cross but no any response by the both branch manrger
So please sir my problem sort out as soon as posible
Thanks


Regads
Haidar ali rai
[protected]


A/c no.[protected]
Mithanpura branch muzaffarpur
Branch code 08960

Dear Sir,

The service is your bank (Noida Sec-2) Branch Very poor
Officers do Rudely Behave with Customer and also loudly talk with customer

the contact details is, TEL[protected], 2530171, 2443026, 2518163

I recharged my BSNL Kerala mobile number for rs 220 on Apr 8 2016 2:22PM, using rewards Points : 760.00 +
Paid By Cash : 30.00
Total Amount : 220.00


State Bank Rewardz Ref No : CABG/FR/2654986
Provider Transaction ID : [protected]

The transaction status is Success, but the mobile is not recharged. I contacted Member Support several time, and on April 18th they ask me

" we request you to allow us 2 business days to resolve the issue."

But till now there is no response and no action taken

Please do the needful


Regards
Jinto

Hi Team,
I need a urgent cheque book of my salary account [protected]. I have issed cheque book request on 11th of april 2016. But till now I haven't received it, although they have said it will be dispatched with 3 working days. Please help me as I need the cheque book on very urgent basis.

Thanks in advance.

Best Regards,
Sakshi Gopal Halder
Mob : [protected]

Hello,

I have an fdod account no. [protected] in vejalpur branch since last 1 year. Due to change in interest rate on deposits, all my deposits rate decreased to current rate but with 1 deposit they have not changed the rate as because the rule says for fdod, rate of interest will be charged on maximum rate of interest on deposits.
And due to that only, they have not updated the rate of interest for 1 deposit and charging with higher rate of interest than actual since last 3 months.

After spoken to mr. Gohel (Branch manager - vejalpur) he deny to help me and short out this issue.

State bank of india - vejalpur branch cheated us by changing higher rate of interest on fdod account.

Regards,
Alpesh khakhria
[protected]

I had applied for account transfer from my native place (SBI mahasamund c.g. branch) to my current location bangalore( kundanahalli branch) ...and its been almost 2 months ..process is not yet completed ..is this so difficult for them to do.
And around 10-12 times I went to SBI branch(including both the places) .. one says we have sent request to them ...other says we have not received any request from them... no buddy knows where it is going wrong ...and no buddy want to figure this out.

Hi,
I availed education loan of amount 4 lakh from SBI jamalpur branch, in year 2011 for my engineering college fee. I completed engineering in 2014 and started working in an IT firm.I contacted bank staffs to pay my loan amount, they tolad me it is around 6 lakh now including interest. I asked them that the interest on education loan was waved off for loan amount less thsn 4 lakh if father's annual salary is less than 4 lakh. I had provided income certificate of my father at the time of sanction.

Please help me to get out of this.

Dear sir, respectfully i have to state that a sum of rs. 995/- was debited from my sbi credit card on account of payment of electricity charges on 24/12/2015. But the transanction was not successful and payment could not be made to wbsedcl. Since the amount was shown as outstanding against my wbsedcl customer no.[protected]. I paid the said amount through icici credit card on 31/12/2015 to avoid fine..In this connection i would like to draw your kind attention towards merchant order no. 44400248299320151224135537 and citrus order no. Ctx[protected] which clearly shows as failed transaction.. I waited for couple of days for auto refund of of failed transaction. But when the same was not reverted in my sbi card. I lodged several complaint on your given complaint number. After vigourous efforts the said amount credited in my account during march 2016. And i informed your customer care that the case been resolved. But today i was surprised to see that said amount whose transaction was failed has once again been shown outstanding in my credit card bill. I immediately contacted customer care but he did not give me suitable reply and instead told me that case was investigated by us and as per final report on this issue, the said amount was paid to wbsdcl and said transaction was successful. Earlier, on advice of your sbi card customer care representative i contacted merchant viz. Citrus payment solutions. They informed me in writing through e mail which is reproduced below as under : "thank you for contacting citrus payment solutions. With reference to your email, we understand your concern regarding the status of the transaction. We have checked the records, and can confirm only one transaction has been successful at citrus. The other three transactions are failed payments on same card and we would like to inform you that your said transaction is not successful with the reference # ctx[protected]. We wish to inform you that for above said transaction, we have not received any funds for failed transactions. We request you to get in touch with your card issuing bank for further assistance.". As such i have been penalised unnecessarily and have been forced to pay rs. 995/- whose transaction has been failed as reported by citrus payment solution. Despite my several pleas no satisfactory reply has so far been given to me. It is really disheartening that no efforts have been made by your bank to look into the genuine grievance of customer like me. I n view of above, i once again request to immediately credit amount of rs. 995/- as the transaction dated 24/12/2015 was not successful. An immediate action is solicited to resolve the issue. Yours faithfully sd/- k k pandey sbi card holder salt lake, kolkata

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