| Address: New Delhi, Delhi |
For my sbi card no: [protected], sbi not only suspended my card in 2014 but also suspended my reward points. I was not aware that they have done this and in nov 2014, i paid my nnual fees in full faith. Customer care also stated that once i will pay the annual fees, my reward points will be reinstated.
Instead they continued to keep card suspended. In nov 2015, when i raised the issues as why i was never communicated of card being suspended, they first gave reason that it is bank's discretion. Then they gave a reason that card was not used for more than a year. I asked them as why then annual fees was charged? They had no answer and refused to refund annual fees also. Cannot believe that they took away my ~8000 reward points, took annual fees of rs. 400 and kept my card suspended also.
I want my annual fees to be returned and reward points to be re-instated.
State Bank of India [SBI] customer support has been notified about the posted complaint.
SBI — PGECET 16 Online application fail
PGECET'16 fails on applying through SBI debit card by displaying - " Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries."