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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 976

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A
alf irani
from Mumbai, Maharashtra
Oct 28, 2015
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Address: 400078

I am TUFAIL AHMED SHIAKH
VISA card no. [protected]
A/C no- [protected], Rs/- 1500.00 has been deducted from mt account on 20/10/2015 at 6:56 pm
Txn[protected]
POS[protected] during payment of Passport.
My passport application number is 15-[protected].
Payment was failed My kind request you to refund Rs/- 1500.00 into my account.

My email id is
[protected]@gmail.com
Nov 08, 2015
Updated by alf irani
as i seen my status of my complain is resolved but i don't get my refund please be needful as soon as possible
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    G
    gatu_1968
    from Mumbai, Maharashtra
    Oct 28, 2015
    Resolved
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    Resolved

    Address: 401107

    Dear Sir,

    With reference to the above captioned matter, I would like to submit that I had immediately informed/intimated to my Home branch SBI Churchgate to block the Card within 10 minutes of the fraudulent transactions taken place.

    This is sufficient compliance on my part to prove that I have not done any such transactions. The Card was immediately blocked also. SBI Card should have taken action & stop delivery of goods/services & should not have honoured the merchant's bills and accordingly taken corrective measures which unfortunately seems that not taken.

    I was informed to me thru various SMS that the investigation is going on and that your queries have been resolved etc. Debits are also reversed immediately. This is sufficient for me to belive that appropriate corrective actions must have been taken and everything have been resolved.

    It is after 4 months that I am told that nothing is done in this regard which is absolutely ridiculous and absurd. If they could not do what they were supposed to and could do at that time, it is not my mistake and I strongly disown this liability.

    Please help me & sort out my problem

    Regards,

    Hemant Shah
    Complaint marked as Resolved 
    Verified Support
    Nov 02, 2015
    State Bank of India [SBI] Customer Care's response
    Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
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      P
      priyanka.biswas28
      from Bengaluru, Karnataka
      Oct 27, 2015
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      Address: Bhopal, Madhya Pradesh, 462041
      Website: www.sbi.co.in

      Hi, On 25-Oct around 4 PM My father H.P. Biswas got a call from number [protected]. And the person on the other side said he is calling from SBI bank he is branch manager and your ATM validity date is over, please extend your validity otherwise your ATM will not work. My father told him details of his ATM and he has withdrawn amount of 17, 300 RS from my ATM card no: [protected]. Again he called on 26-Oct and he started bulling my father saying he need more money. My father went to SBI Home branch but they refused to help and said we cant do anything in this matter. Please help us and escalate this issue and guide us how to proceed further. SBI Acc no of HP Biswas: [protected] ATM card no: [protected]. Call from number [protected].
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        K
        khaja faizuddin
        from Hyderabad, Telangana
        Oct 27, 2015
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        Address: Mahbubnagar, Andhra Pradesh, 509001

        My name is khaja faizuddin my a/c no is [protected] mahbubnagar main branch, iam not getting high security password, i went to complaint lodge to mahbubnagar branch, i asked to branch staff ( may i help you ), he answered we cant do any thigh, please close your account here, how cen he say like it
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          V
          Vijaypreethi
          from Chennai, Tamil Nadu
          Oct 27, 2015
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          Address: Chennai, Tamil Nadu, 600055
          Website: shopmantraa epaykerala

          I am extremely disappointed with the way SBI has been reacting to all the complaints that we send. Please find the mail that I wrote to the CEO. I got a call from this lady claiming to be from SBI and she had all my details like card number, due amount, mobile number and date of birth. She said that I can get a new credit limit and that I will receive a new card. Since she had all my details, I was forced to beleive that she was an employee of SBI. I request the department to take action against SBI as they are being very negligent. If you also notice many other customers like me have lodged a complaint against the same issue and SBI has given almost the same reply. I understand that we have been fooled and I strongly beleive that the fraud gang involved in this is either from SBI or SBI employees are helping them. The security is so bad. Its a shame on a nationalised bank. They just replied saying they will blacklist the phone numbers but they are not taking any action against Shopmantraa Prokerala who is doing this fraud. Sir kindly help us to fight against this and i hope that that we will be getting our money soon. I have also found that the callers are using a Etisalat number and they are so clever, they say they are calling from Chennai but they are from Delhi. This is the email I sent to CEO I am writing to you today regarding a fraudulent activity that had happened on my card. I have lodged a complaint with the customer care team on 28th. Reference number for the same is 1-[protected]. I still haven't got a revert. On 25th sep, I got a call from Priya, claiming to be calling from SBI. She had all my card details and even told me how much was due on my credit card. She had all the knowledge of an employee of SBI. I usually got SBI credit cards call from mobile numbers and with the knowledge of this person, I was forced to believe she was an employee of SBI. She claimed that I had 9000 reward points for which I was getting a complementary gift. So I gave her the address. When I called Sbi customer care number, they informed me that it was a fraudulent call. Sir, I'm sure there are many other customers like me who have been fooled around by this fraud. I am sure the person who contacted me is either an employee of SBI or someone who has contact with an employee of SBI, to have the knowledge. I have used HDFC and Axis cards but never faced an issue as such. Being a nationalised bank, people like us trust SBI more than other private banks but I'm extremely disappointed with this incident. Sir I request you to take severe action against this fraud team and have them punished for spoiling the name of your bank. I hope I am at the right place and that this issue would be taken seriously. I would like my money to be returned to my account. These are the phone numbers I received calls from [protected] and [protected]. My credit card number is [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            K
            khandare chandu
            from Delhi, Delhi
            Oct 27, 2015
            Resolved
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            Resolved

            Address: Dindigul, Tamil Nadu, 624302

            My name is khandare chandu i have sbi credit card. card No-[protected].
            my mail ID is [protected]@gmail.com so please send my credit card e-stetement on this mail ID .


            thank you
            Aug 7, 2021
            Complaint marked as Resolved 
            Dear khandare chandu, Trust your queries have been addressed and resolved after our telecon with you.Please call SBI card helpline or mail us at [protected]@sbicard.com for further assistance
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              B
              Bharathy Rajabaskaran
              from Chennai, Tamil Nadu
              Oct 27, 2015
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              Address: New Delhi, Delhi, 600116

              I had been continuously receiving calls from a person called Raghuraman from the phone number [protected] from new delhi sbi card division telling me they are replacing my current sbi card and are giving me photo card etc and took all my credit card details including otp and made me deduct my card in a shoptricks website for 7895 rs and then they keep their phone switched off continuously, . they told me my card will be debited now and then this amount will be returned to me as rewards points. this offer was not required by me and they cheated me without even giving time to check details - it happened on 19th october 2015
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                R
                Rajeev verma
                from Chandigarh, Chandigarh
                Oct 27, 2015
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                Address: Sonipat, Haryana

                Pls unblock my sbi credit card number [protected]. If you can't do, pls cancel my card. When I make any transaction with this card, it shows your card is blocked for security reasons. When I call sbi customer helpline[protected], they says your card is unblocked but when I use it the same msg said above that is 'transaction is declined' bcz your card is blocked and due to security reasons.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  P
                  priya.vk99
                  from Bengaluru, Karnataka
                  Oct 27, 2015
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                  Address: Ernakulam, Kerala, 682030

                  Hi, I received a call from [protected] and a female voice saying that it's a verification call from SBI Bank and she told me my name, the ATM Debit Card number and the Available balance. I was under a firm belief that only the banker will be able to provide such information. This gained my confidence in the caller. She then asked the Debit Card Expiry Date and told that I will receive a message from SBI and need to share the OTP with her. I did it. This happened thrice. Again she went on telling that a new Debit Card will be issue and will soon receive by 4 days. Soon after, the call is ended; I received three messages from SBI ATM updating that Rs 5000, Rs 2500, and Rs 2500 been utilized through the three transaction. Please advise .
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Yesterday I saw Rs 5000 mentioned in the above complaint is found credited with description: BULK POSTING
                  TxMDURF[protected] 23-10-15 Citrus CashCitrus Cas

                  Now I am in search of payment made thru PAYU Money, Gurgaon. Here are the details of the withdrawals made on 10/22/2015:

                  POS PRCH
                  POS[protected] PAYU MONEY GURGAON Rs 2500

                  POS PRCH
                  POS[protected] PAYU MONEY GURGAON Rs 2500
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                    J
                    Jyoti Mathur Pradhan
                    Oct 26, 2015
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                    Address: Allahabad, Uttar Pradesh, 211002
                    Website: SBI Buddy App

                    Today (26 October 2015) Rs. 5000 was withdrawn from my VISA debit card. I was not aware of this transaction. This is a fraudulent. Transaction ID reflecting in passbook[protected] for SBI- Buddy BD. Request you to kindly investigate and refund money to my account. Please contact me at [protected]/ [protected].
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Buddy
                    Sbi buddy wallet any complain
                    sbi buddy wallet
                    [protected]

                    Any Complaints

                    [protected]

                    Contact This Mobile No
                    [protected]

                    Sbi buddy wallet any complain

                    Buddy
                    Sbi buddy wallet any complain

                    [protected]

                    [protected]

                    [protected]
                    rga ansarui's reply, Jan 22, 2017
                    Bu
                    Buddy
                    Sbi buddy wallet any complain
                    sbi buddy wallet
                    [protected]

                    Any Complaints

                    [protected]

                    Contact This Mobile No
                    [protected]

                    Sbi buddy wallet any complain

                    Buddy
                    Sbi buddy wallet any complain

                    [protected]

                    [protected]

                    [protected]
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                      M
                      Mohd Neyazuddin
                      from Firozpur, Punjab
                      Oct 26, 2015
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                      Address: Allahabad, Uttar Pradesh, 211001
                      Website: Indian Consumer Complaints

                      I have a Saving Bank Account in SBI Khuldabad Branch, Allahabad but I have submitted an application in thrice times and personally told to Branch for my account converted in Salary Package Account from November, 2012 to yet.But I have not given benefit of Salary Package Scheme yet.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        P
                        Poornaaas
                        from Dehri, Bihar
                        Oct 26, 2015
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                        Address: Dehradun, Uttarakhand, 248007

                        I got a damaged note by atm of sbi dav inter college premnagar dehradun.on saturday 24-10-15 . I went to sbi branch of that atm and asked to change the note cashier officer denied said its not our job go to main branch to exchange he said/lied that our atm is not working that day but i have reciept of that, the branch manager was in leave/training so to whom i complaint.the cashier is not humble and a very indecent man and not doing the work for which he is there.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Sbi main website clearly mentioned that all branches would exchange soiled or damage notes.
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                          V
                          vikaschawriya85
                          Oct 26, 2015
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110005
                          Website: www.sbi.co.in

                          I applied for pension loan on 27/08/15 from SBI BANK 12/56, D.B.GUPTA ROAD, KAROL BAGH branch. I submitted all doc and my verification also done positively on 04/09/15. But now my all work is in pending and they asking me for rs 50000 SBI life insurance for disbursement of loan amt. I am very helpless . I need urgently this loan amt but they doesn't response me .
                          Complaint marked as Resolved 
                          Verified Support
                          Nov 12, 2015
                          State Bank of India [SBI] Customer Care's response
                          Dear Customer,
                          We regret the inconvenience caused to you. In order to assist you further please provide us your contact details and loan account number.
                          Thanks & Regards,
                          SBI Life – Customer Care
                          Verified Support
                          Nov 20, 2015
                          State Bank of India [SBI] Customer Care's response
                          Dear Customer,

                          We are still awaiting your contact details and loan account number. Kindly provide us the same at the earliest to assist you further.

                          Thanks & Regards,
                          SBI Life – Customer Care
                          Verified Support
                          Nov 23, 2015
                          State Bank of India [SBI] Customer Care's response
                          Dear Customer,

                          We havenot received your contact details and loan account number till today. Hence, we are closing this case. For further assistance, request you to call our customer care toll free no[protected].

                          Thanks & Regards,
                          SBI Life – Customer Care
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                            M
                            Muralimohan Vinukonda
                            from Hyderabad, Telangana
                            Oct 26, 2015
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                            Address: Chennai, Tamil Nadu, 530018
                            Website: misrepresentationoffacts.blogspot.in/2015/04/blog-post.html

                            On 114/05/2013, I have received a phone call from A.G.M, S.B.I Adyar Branching asking me to pay an Over Draft loan which was availed by me in the year 1999.
                            The A.G.M has told me that he has no information relating to the loan and in turn asked me to furnish the details of N.S.Cs which have been said to have pledged by me while availing the alleged over draft.The Bank has also served a lawyer`s Notice asking me to pay the alleged loan failing which threatened legal action against me.
                            .The bank has also made damaging statements against me.
                            It is worth mentioning here that,
                            i..It is a time barred loan.
                            ii..The Current account in which the alleged O.D.was sanctioned is in the name of Myself and my daughter.I have never opened the said current account and according tom the extant instructions of the Bank a staff member will not be permitted to open a current account account jointly with his daughter not open a joint account( (Current account)
                            iii.In the year 1999 i.e inwhich year the alleged loan was said to have been sanctioned, I was under the esablishment of Service Branch, Chennai, hence opening a current account at Adyar Br. and sanctioning an O.D.Accout at Adyar Branch is not possible.
                            2.The Bank has also several times put my pension on hold with an intention to appropriate the alleged loan..
                            3.The Bank has also started telling cock and bull stories to substantiate teir stand.
                            Then I have sought information under R.T.I Act relating to the alleged loan account.
                            In reply to my R.T.I appln.the Bank has admittedly stated that no information is available.
                            It may be noted that as per the extant instuctions of Indian Bankers` Association the Bank has to retain all records up to twenty years after sensation of the transaction.Hence the claim of the Bank that the information is not available is not correct since according to the Bank it is a live account.
                            Now it is proved that the claim of the Bank is a false one.
                            pl.view my blog for more information
                            http://misrepresentationoffacts.blogspot.in/2015/04/blog-post.html
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                              M
                              Mohammad Shabbir Khan
                              from Durg, Chhattisgarh
                              Oct 26, 2015
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                              Address: 491995
                              Website: www.Freecharge.in

                              List of my recharge date and money that not recharge my airtel SIM and my money deducted from may SBI account .I had used Net Banking.

                              Date
                              5/10/2015 115
                              19/10/15 115
                              19/10/15 115


                              Please return my money quickly.
                              Thank you
                              Mohammad Shabbir Khan([protected])
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                                S
                                surendra sing
                                from Chandigarh, Chandigarh
                                Oct 25, 2015
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                                Address: Mathura, Uttar Pradesh, 281006
                                Website: www.consumer complaints

                                I recd new sbi Credit card on 22 sep 15, 24 sep 15 I recd a call from sbicard saying that this is your card activation call and take some info from me then after some time deducted 5449.00 FM my new sbi card pls take this seriously . my name Surendra singh, card no [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Complaints submission is good
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                                  pandiselva
                                  from Karaikal, Puducherry
                                  Oct 25, 2015
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                                  Address: Theni, Tamil Nadu, 86000097321
                                  Website: bank.www.sbi.co.in

                                  Sir,

                                  i am pandi my A/c.No.[protected], Total balance 21.10.2015 last Amount : 31035.00, to day rang call [protected] missue me sir, Missing Amount : 26930.00 my card lock me next day balance check Rs. 26930.00 amount missing balance : 17 rupees. please
                                  my amount repelase me sir. cach with me rang call people and rang number. please...
                                  by
                                  M.PANDI
                                  Chinnamanoor, Tamilnadu
                                  Cell : [protected]

                                  Thanking you... sir.

                                  please sir... please...
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                                    chaman pal
                                    from Bijnor, Uttar Pradesh
                                    Oct 25, 2015
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                                    Address: Amroha, Uttar Pradesh, 244102
                                    Website: upsssc.gov.in/Online_App/ScannedSnapNSignature.aspx

                                    Hi sir, regarding my upssc registration i am facing problem"Your entered bank name, transaction id/journal no. and date either not matched or your bank details are not available on the website. but i have done transaction with journal no DU32863905 and reg. no. [protected] plz help...
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Gul28
                                      from Mumbai, Maharashtra
                                      Oct 25, 2015
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                                      Address: Udhampur, Jammu and Kashmir

                                      I am SBI card holder. My card no. Is [protected]. Please change my mobile number to [protected] from [protected] for the updates. I have forwarded all the necessary documents to SBI Card and Payment Services Ltd. PO Bag 28, GPO, New Delhi. Please do the needful asap. Gulshhan Sharma [protected] [protected]@gmail.com
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        A
                                        abhizalone
                                        from Lumding, Assam
                                        Oct 25, 2015
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                                        Address: Nagaon, Assam, 782447

                                        I m a customer of SBI since last year. I had done an online transaction on 21st of October and it was unsuccessfull. I called SBI Customer Care the next day then i was told that its showing in their system about the transaction and it would be refunded in 2 days but it was not refunded. Today I called them again to register a complaint but after taking all necessary information they told that my transaction is not available in their system and if its not available then how was it available the last time when i called them. I need help regarding this. My contact number is [protected]
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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