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B
banerjee.alpana
from Delhi, Delhi
Aug 10, 2015
Report
Copy

RE: [Interaction Id:1-[protected]]
This is with reference to your communication dated 3/7/2015.

Encash Cancellation: We wish to inform you that Encash Rs. 2, 18, 000 availed on 4/5/2015 has already been cancellaed and same would reflect in your next statement.

Charges Reversal Related: We wish to inform you that we have taken a note of your request vide reference number 1-[protected] regarding reversal, and would like to assure you that same would be resolved shortly.

still no update,
State Bank of India [SBI] customer support has been notified about the posted complaint.
FIANANCE CHARGES 1200 RS AND LATE CHARGES 500 RS PAST DUE 900 THIS IS NOT MY CHARGES IF I DIDN T TAKE ANY LOAN OR AMOUNT THAN HOW COME THIS IS MY DUES PLEASE CLEAR

again we received total outstanding amount call from your site (39, 486)but i used my card 5 july amount 35000 than how come again this amount
i told you people lots of time i didnot take any loan form your bank than why you not clear your account .& sending you mail now please clear aall


[protected] Forwarded message[protected]
From: <[protected]@sbicard.com>
Date: Mon, Jul 6, 2015 at 9:16 AM
Subject: RE: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: [protected]@alsachi.com


6/7/2015

Dear Ms. Banerjee,

Thank you for writing to SBI Cards.

This is with reference to your communication dated 3/7/2015.

Encash Cancellation: We wish to inform you that Encash Rs. 2, 18, 000 availed on 4/5/2015 has already been cancellaed and same would reflect in your next statement.

Charges Reversal Related: We wish to inform you that we have taken a note of your request vide reference number 1-[protected] regarding reversal, and would like to assure you that same would be resolved shortly.

In case of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the SBI Card helpline at[protected] Toll Free or[protected]Toll ( if calling from MTNL and BSNL lines ) or 39 02 02 02 "Prefix local STD code if dialing from mobile". IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days.

Yours sincerely,
Ravindra Bishwash - Customer Service

[THREAD ID:1-ZIZRMF]

-----Original Message-----
From: [protected]@alsachi.com
Sent: 3/7/2015 04:29:07 PM
To: <[protected]@sbicard.com>
Subject: Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .


[protected]

Sent from my iPhone

Begin forwarded message:

From: Alpana <[protected]@alsachi.com>
Date: 3 July 2015 4:27:44 pm IST
To: [protected]@sbicard.com
Subject: Again & again we received call & mail regarding payment pls clear all this think in your end .

Please


alpana banerjee <[protected]@alsachi.com>
Aug 17 (3 days ago)

to feedback
still received call for payment but my billing date every month 2 or 3 and due date is 22 than how you people calling me again and again for payment, i used my card on 5 july it means this payment i have to pay on next bill 22 august.and my amount only 35000 rest of amount how come thats not my responsbility


[protected] Forwarded message[protected]
From: alpana banerjee <[protected]@alsachi.com>
Date: Mon, Aug 10, 2015 at 5:11 PM
Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: alpana banerjee <[protected]@alsachi.com>


[protected] Forwarded message[protected]
From: <[protected]@sbicard.com>
Date: Mon, Jul 6, 2015 at 9:16 AM
Subject: RE: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: [protected]@alsachi.com


6/7/2015

Dear Ms. Banerjee,

Thank you for writing to SBI Cards.

This is with reference to your communication dated 3/7/2015.

Encash Cancellation: We wish to inform you that Encash Rs. 2, 18, 000 availed on 4/5/2015 has already been cancellaed and same would reflect in your next statement.

Charges Reversal Related: We wish to inform you that we have taken a note of your request vide reference number 1-[protected] regarding reversal, and would like to assure you that same would be resolved shortly.

In case of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the SBI Card helpline at[protected] Toll Free or[protected]Toll ( if calling from MTNL and BSNL lines ) or 39 02 02 02 "Prefix local STD code if dialing from mobile". IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days.

Yours sincerely,
Ravindra Bishwash - Customer Service

[THREAD ID:1-ZIZRMF]

-----Original Message-----
From: [protected]@alsachi.com
Sent: 3/7/2015 04:29:07 PM
To: <[protected]@sbicard.com>
Subject: Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .


[protected]

Sent from my iPhone

Begin forwarded message:

From: Alpana <[protected]@alsachi.com>
Date: 3 July 2015 4:27:44 pm IST
To: [protected]@sbicard.com
Subject: Again & again we received call & mail regarding payment pls clear all this think in your end .

Please


alpana banerjee <[protected]@alsachi.com>
Aug 17 (3 days ago)

to nodalofficer

still received call for payment but my billing date every month 2 or 3 and due date is 22 than how you people calling me again and again for payment, i used my card on 5 july it means this payment i have to pay on next bill 22 august.and my amount only 35000 rest of amount how come thats not my responsbility


[protected] Forwarded message[protected]
From: alpana banerjee <[protected]@alsachi.com>
Date: Mon, Aug 17, 2015 at 3:38 PM
Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: [protected]@sbicard.com


still received call for payment but my billing date every month 2 or 3 and due date is 22 than how you people calling me again and again for payment, i used my card on 5 july it means this payment i have to pay on next bill 22 august.and my amount only 35000 rest of amount how come thats not my responsbility

[protected] Forwarded message[protected]
From: alpana banerjee <[protected]@alsachi.com>
Date: Mon, Aug 10, 2015 at 5:11 PM
Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: alpana banerjee <[protected]@alsachi.com>


[protected] Forwarded message[protected]
From: <[protected]@sbicard.com>
Date: Mon, Jul 6, 2015 at 9:16 AM
Subject: RE: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: [protected]@alsachi.com


6/7/2015

Dear Ms. Banerjee,

Thank you for writing to SBI Cards.

This is with reference to your communication dated 3/7/2015.

Encash Cancellation: We wish to inform you that Encash Rs. 2, 18, 000 availed on 4/5/2015 has already been cancellaed and same would reflect in your next statement.

Charges Reversal Related: We wish to inform you that we have taken a note of your request vide reference number 1-[protected] regarding reversal, and would like to assure you that same would be resolved shortly.

In case of any query, would request you to reply at [protected]@sbicard.com using the same subject line or contact the SBI Card helpline at[protected] Toll Free or[protected]Toll ( if calling from MTNL and BSNL lines ) or 39 02 02 02 "Prefix local STD code if dialing from mobile". IVR & Emergency Services on helpline are available 24 hours and Customer Service representatives are available from Monday to Saturday between 8am to 8pm.

If you are not satisfied with the response, you can write to Nodal Officer, Customer Service at [protected]@sbicard.com using the same subject line. You will receive a response within 8 working days.

Yours sincerely,
Ravindra Bishwash - Customer Service


[protected] Forwarded message[protected]
From: <[protected]@sbicard.com>
Date: Mon, Jul 6, 2015 at 9:16 AM
Subject: RE: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: [protected]@alsachi.com
[protected] Forwarded message[protected]
From: alpana banerjee <[protected]@alsachi.com>
Date: Mon, Aug 10, 2015 at 5:11 PM
Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: alpana banerjee <[protected]@alsachi.com>
From: alpana banerjee <[protected]@alsachi.com>
Date: Mon, Aug 17, 2015 at 3:38 PM
Subject: Fwd: [Interaction Id:1-[protected]] Fwd: Again & again we received call & mail regarding payment pls clear all this think in your end .
To: [protected]@sbicard.com
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    Vijay Asundi
    from Belgaum, Karnataka
    Aug 10, 2015
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    Address: Dharwad, Karnataka

    On 10/8/2015 i went to bank to update my passbook it s6 months updatation is there a give my pass book to counter they said its 5 page entry is there so i said do it but when i received my passbook its 228INR is deducted i asked bank employee they said system is stuck so i give the re print they did not proved me new pass book then also ot charged 228 saying that duplicate pass book its very big cheater in india they don't know any thing about charges we simply open account in that bank even i asked bank manager they said it wont refund only .. so to who i contact its not matter of 228 INR its matter of transparency they are big cheater ...
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      A
      Amitt Sharma
      from Bhopal, Madhya Pradesh
      Aug 9, 2015
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      Address: Vidisha, Madhya Pradesh

      Hi, I am Amit Sharma and I own an ATM card ([protected]) of SBI, which is issued to me in march 2015, but from the very first time, whenever I use to withdraw some cash using this card, the machine shows a message "you have entered a wrong password". I complained about this issue to my branch also but they are not taking it seriously and till date i am unable to use my ATM card. please help.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        D
        DebSarkar
        from Kolkata, West Bengal
        Aug 9, 2015
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        I have paid my credit card due amount of Rs.19048.28(DSBI[protected]IG0AMFKDU0 TRANSFER TO[protected] on 06th August, 2015 through SBI netbanking.

        However, today to my utter surprise, I found the payment yet not done, but money was deducted.

        I made another payment yesterday(DSBI[protected]IG0AMNPWS1 TRANSFER TO[protected], the same thing happened on that transaction too.

        Attaching the screenshot of transaction details.

        Currently, I am out of country for some reason, hence would like to request to contact me via email or call me on +[protected].

        I need urgent resolution of this issue.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        I have the paid the transaction of my examination fee with the
        ref no:[protected]IG0BXRBXE9
        But as I checked the payment status it says not paid
        I waited for some time and checked the balance
        The money got deducted
        As it was the last date I again paid the fee with the
        Ref no:[protected]IG0BXRFCA9
        This the transaction was sussusfull

        But the previous one I did not even get refund
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          G
          Geeta Vikas Shiroor
          from Mumbai, Maharashtra
          Aug 9, 2015
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          Address: Pune, Maharashtra

          Call received from no.[protected] asking atm card number for verification. After receiving the atm card number he send a number and ask us to repeat the number for verification. He again and again send us the number and ask us to repeat. After my son had doubt and he read the message. We have received another two message of money transaction from otp. We shocked to see that and we are now sure that we are cheated.
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            B
            B.K.Panda
            from Bhubaneshwar, Odisha
            Aug 9, 2015
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            Address: Khordha, Odisha

            Sir, On 19.05.2015 I operated my ATM near my home at CRPF road, IRC village to with draw Rs 10000.The ATM machineS10B[protected] Txn#5071 at 6:19:58 .I have not received any amount but 10000 has been deducted from my account [protected].I request for an early resolve of the issue as the concerned BM is helpless.I have lodged complaint twice but yet I have to get my money back.I am a retired Government employee .All my translations are routed through SBI since last 45 years. How can I trust the SBI now?Please look in to the matter at the earliest possible time and reply me accordingly. Yours sincerely, B.k.Panda
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              B.K.Panda
              from Bhubaneshwar, Odisha
              Aug 9, 2015
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              Address: Khordha, Odisha

              On 19th May at 6:19.:58pm I operated the ATM S10B[protected] Txn#5071 at IRC Village for Rs 10000.I have not received the money but it has been deducted from my account No [protected].I lodged complaint for two times but no solution. I there fore request for immediate action please. B.K.Panda
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                S
                sanjay savaliya
                from Ahmedabad, Gujarat
                Aug 8, 2015
                Resolved
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                Resolved

                Address: Surat, Gujarat

                Mera sbi me acont hai acont no [protected] bransh no 60466 hai ye muje sms alert ka fom bhar kar diya to kahte hai yis acont me salu nahi kar skte fir netbenking ka fom bhar kar diya to kahte hai yis acont me salu nahi kar skte in logo ne jrurtse jyada account kholdiya ab ye log bahut vest rhte hai to costmar ka kam thik se nahi karte lambi line lagi rahti hai benk me
                Complaint marked as Resolved 
                My mobile number 9879036395my email address [email protected] or jobhi jaruri information ho me duga please help me
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                to day at 11 am dt[protected] we tried to book train tickets through irctc portal, sbi net bank option not came, it is the not first time, sbi not taking any action this type of failures, but from customer it is collecting money by the name exess deposits etc... its ok but india largest bank should not fail on line transactions, higher officials should take some care perticularly irctc transictions.
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                  S
                  sanjay savaliya
                  from Ahmedabad, Gujarat
                  Aug 8, 2015
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                  Address: Surat, Gujarat

                  Mera sbi me acont hai acont no [protected] bransh no 60466 hai ye muje sms alert ka fom bhar kar diya to kahte hai yis acont me salu nahi kar skte fir netbenking ka fom bhar kar diya to to bhi nahi kiya netbenking salu ab me kya karu in logo ne jrurtse jyada account kholdiya ab ye log bahut vest rhte hai to costmar ka kam thik se nahi karte
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    V
                    Vik Ram
                    from Mumbai, Maharashtra
                    Aug 7, 2015
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                    I got my internet banking kit from my branch 2 days ago. But till now i am not able to login. It says "Invalid username and passowrd". Plz activate my online banking account as soon as possible acc no.-[protected] NAME -VIKRAM SAWHNEY
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      A
                      altafhusen
                      from Satara, Maharashtra
                      Aug 7, 2015
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                      Address: Satara, Maharashtra

                      My account is in sbi ganpati mandir main branch. I used my card to withdraw Rs.7000 from shahupuri ATM satara on 4th August 2015 on 05.01 p.m. I did not receive Rs. 7000, but the amount deducted from my saving Ac.[protected].
                      I received only mobile message of txn no. #267.
                      I have made complaint to your toll free number on 5th of August 2015, but I have not received my fund back. My complaint ticket no. is[protected].
                      I request you to please solve my complaint as early as possible.
                      Thank you,
                      customer support has been notified about the posted complaint.
                      please solve this complaint.
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                        D
                        dharmeshmeena
                        from Jaipur, Rajasthan
                        Aug 6, 2015
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                        Address: Kolkata, West Bengal

                        SBI approved my request on 27.02.06 but on 30.10.06 they migrated their record from bank master to CBS, while migrating the record bank made wrong entry of outstanding amount to my account. also when i asked for statement of this period they are refusing. now i am in doubt how to confirm this amount. i am sure this amount is totally wrong. i never took so much amount. i checked with bank official but they are clueless and making excuses. due to this mistake i have to pay much more amount to clear it. i want sbi to please check their record and correct this mistake and reverse that amount or credit to my saving account. i am attaching some photos of statement. this statement also mentioning that advance amount is wrongly noted. please help me and correct this mistake.

                        dharmesh kumar meena
                        branch-sbi alipore Kolkata
                        a/c no-[protected]
                        mobile no- [protected]/[protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          J
                          jagan-s
                          from Chennai, Tamil Nadu
                          Aug 6, 2015
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                          Address: Chennai, Tamil Nadu

                          Fraud Mobile Numbers: [protected], [protected] Made Fraudulent transaction by making the consumers fear like credit card is going to expire and to renew the same, they need OTP. So Please book a compalint to a severe action on these.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Name : B Sathish Kumar

                          SBI Credit Card: XXXX XXXX XXXX 6482

                          I have got yesterday 10th Aug got call from ([protected]). They called
                          us SBI credit card, they said " As your card going expire - we are
                          giving secure card with photo and chip enabled card" . they verified
                          with my details.

                          Today called ([protected]) for previous points all expire with old
                          cards. Please confirm with you OTP to continue (old reward point) with
                          new reward points on IVR details .

                          Please deny all transaction 11th Aug 2015. Otherwise please block my card..


                          I have using HDFC credit more safe than SBI.. Only SBI i get lots
                          fraudulent transaction. My records are leakage from your bank.

                          Kindly Deny all transaction on 11th Aug 2015. Please do the need full
                          or block my card, .
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                            P
                            palash pratim
                            from Jamshedpur, Jharkhand
                            Aug 6, 2015
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                            Address: Bankura, West Bengal

                            Dear Sir/Madam I had applied fresh application, first time it has been put on hold. Next two times I was unable to appear because o[censored]navoidable circumstances. During on line form cancellation, it is appeared "We cannot find your application. Please make sure you provide the correct details. Please try again". Again I filled up a new application & in my first appointment PSK officer said that your old call is to be closed. But till I could not cancel old one. My earnest request to you to close my old application form. My old application ARN is 15-[protected] . With regards, Palash pratim Chatterjee. mailed: [protected]@yahoo.in [protected]@gmail.com
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                              R
                              raja12345
                              from Guruvayur, Kerala
                              Aug 6, 2015
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                              They are taking more money's in my account..even weekly once it debit 12 rs..its not good for sbi..i[censored] did again and again means, it will lose ur customer's..i am sending so many emails to sbi..but no one reply..it s really irritating one.. thanks for ur response sbi
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              ss
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                                N
                                NIDHI arihant jain
                                from Mansa, Punjab
                                Aug 5, 2015
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                                Address: Bathinda, Punjab

                                With regret it is to inform you that your esteemed bank is not providing me the tax deducted at source...I went to your bank last month and asked for form 16, I told them to take my pan number and provide me the requisite papers..Instead doing this they showed me a heap of enclosed papers and to search by name or pan.after an hour all was in vain.then I came back and my husband checked form 26 as and it shows no entry against your prestigious bank name.. Regards Dr NIDHI Sharma Account number [protected] Pan number CECPS7321Q
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Dear Sir, I am an ex service men drawing pension from SBI branch Puttaparthy through Savings Bank account number [protected]. In December 2016 I have submitted the life certificate and pan card details to the branch officials. On 12 th July 2017 when I asked for form 16 I was told due to non availability of pan details my form 16 hasn't been received by the branch. However they uploaded my PAN particulars on 12/07/2017, since then I am waiting for my form 16 I did not get so far. That's why I am putting it in writing for justice please. My contact number [protected].
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                                  C
                                  Chandra Sekarn
                                  from Madurai, Tamil Nadu
                                  Aug 5, 2015
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                                  Address: Tiruchirappalli, Tamil Nadu

                                  I have paid my bill on ssc part 2 registration but it shows not successful till now.
                                  Challan reference number: chan[protected]
                                  Challan generation date: 22 / 07 / 2015
                                  Sbi branch code: 12789
                                  Date of receipt : 24 / 07 / 2015
                                  Sbi journal number :[protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Aug 05, 2015
                                  Updated by Chandra Sekarn
                                  contact num : [protected]
                                  mail id: [protected]@gmail.com

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                                    Chandra Sekarn
                                    from Madurai, Tamil Nadu
                                    Aug 5, 2015
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                                    Payment not success

                                    Address: Tiruchirappalli, Tamil Nadu

                                    I am a ssc applicant on payment of part 2 registration i got sbi challan and paid my fees on 24 th july 2015 but not successful till now.

                                    branch code: 12789
                                    date of receipt : 24/07/2015
                                    sbi journal no:[protected]
                                    challan ref num: CHAN[protected]
                                    APPLICANT'S NAME: chandrasekaran b
                                    challan genaration date: 22/07/2015...
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                                    G
                                    ggupta2000
                                    Aug 4, 2015
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                                    Address: New Delhi, Delhi

                                    Dear Sir my self gopal gupta yesterday Somebody from sbi reward point department bank called me today morning (4 august) and asked my credit card details for authentication, to give me cash back behalf of my reward point (8590 reward point something.But I asked her so many times about she is a valid employee of Sbi reward point or not. She said some details of her and did the transaction with 9660.00 rs in mobikwik. I got the related message to my registered mobile number from tata card. This transaction is not done by me. So can you please search the details of this purchase from mobikwik which is having a worth of 9660.00 rs at time of: 3:45pm 4-august-2015 and revert that amount to related credit card. Credit card number: [protected] I have received call from these number +[protected] +[protected] And msg received on my ragistred are 》OTP for trxn. on WWW MOBIKWIK COM for INR 9660.00 on TATA Card no. 5930 is 459436. This OTP is valid for 10 min only. Do not share it with anyone. 》 Transaction of Rs.9, 660.00 made on TATA Credit Card XX5930 at WWW MOBIKWIK COM on 4 Aug 2015. I request to mobikwik please do not claim this amout from tata credit card in next 24 hour. Sir track the given number also i will police complaint of given two wrong number.please do the needfull.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      devbtech08
                                      Aug 4, 2015
                                      Resolved
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                                      Resolved

                                      Address: Darbhanga, Bihar

                                      Cheque no 546735, HDFC was deposited on our sbi home branch to the a/c no[protected], ifsc- SBIN0000062 on 26.07.15. Till date we have not receive cleared cheque amount Rs 43622.81. This is fully negligency of respective bankers.

                                      Regards
                                      Devendra Prasad Yadav
                                      Mobile.No- [protected]
                                      Complaint marked as Resolved 
                                      Problem has been resolved by sbi today evening against the our complaint subject matter Thanking you Regards Devendra Prasad Yadav Mobile :08447732316
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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