| Address: Hyderabad, Andhra Pradesh |
Hi,
I have SBI ATM debit card and i have requested ATM pin through online on 03-Aug-2015.
But today (04-Aug-2015) somebody tried to withdraw the money from ATM machine 44292001 between 2:52PM to 2:59PM using my debit card.
At that time i have received 8 messages from "IK-ATMSBI" saying that
Message 1 (2times 2:52PM and 2:54PM):
"
Dear customer, your txn at ATM 44292001 declined. Please transact at any State Bank group ATM for activation of your Debit Card
".
Message 2 (6times from 2:53PM to 2:59PM):
"
Dear customer, for security reasons your card no xxxx8806 blocked for the day for entering wrong PIN thrice at ATM 44292001.
"
At that time i sat in my office located Gachibowli, Hyderabad and i checked immediately my ATM debit card, the card is with me only.
Again immediately called SBI bank customer care[protected], they said please contact your home branch(located at Vinukonda, Guntur Branch, Andhra Pradesh), i said it is not possible why because the home branch is located at some other location, i am staying at some other location. Finally no use of customer care.
But i strongly decided to complaint against these type of ATM fishing activities.
Please provide the solution/suggestion to do from my side.
Please provide correct path to fight.
Thanks in advance.
Regards,
Atchaiah Panethepu
+91-[protected]
email id: [protected]@gmail.com
ref no:[protected]IG0BXRBXE9
But as I checked the payment status it says not paid
I waited for some time and checked the balance
The money got deducted
As it was the last date I again paid the fee with the
Ref no:[protected]IG0BXRFCA9
This the transaction was sussusfull
But the previous one I did not even get refund