| Address: Ernakulam, Kerala, 682017 |
| Website: cms.onlinesbi.com/CMS |
Sbi manager, customer complaints
Kishore abid p a
Kinsha house
Deshabimani road
Karukapilly jn
Kochi -682026, ph:+91-[protected]
Dear sir/madam,
Sub -: pick pocket of 1, 00, 000 rs from sbi palarivatoom
I like to bring to you notice regarding pick pocketing of 1, 00, 000 rs from me from sbi palarivattom, kochi.
On mar 19, 2016 i came to sbi palarivattom to withdraw 1, 90, 000 from my deposit account. I had fixed deposits in various accounts in sbi, palarivattom where my primary savings account is ‘[protected]’.
The sbi officer closed all my deposit accounts and told me that i am able to with draw full amount of 1, 93, 000 inr. After this i went to the teller mr rahul singh to withdraw the amount. I had a withdrawal slip of 1, 90, 000 (One lakh ninety thousand only). But he lied to me that i don’t have the requisite amount in the bank. When i confronted him that the total amount in the bank is 1, 93, 000 inr. He rechecked and told me that it is right.
He told me 1, 80, 000 inr is one deposit account and another 13, 000 inr is in another depost account of my infopark, kochi branch. He told me that needs to be closed to withdraw the money. I told its not required and i will withdraw an amount of 1, 80, 000 inr.
I wrote down another withdrawal slip for 1, 80, 000 rs. At this point he asked me to wait another 10 minutes to issue me the amount. At this time, i went down to a juice shop in ground floor and order something to drink.
When i came back, he again told me it will take another 5 minutes, i waited patiently while he seemed to busy arranging the money. After some time he called me and gave me 2 bundles of 1, 00, 000 rs and 80, 000 inr.
I took this money and placed in my pocket and left for the juice center to finish my ordered drink.
After having juice i left for my house. On reaching my house, i noticed that somebody had pick pocketed 1, 00, 00 from me. While i was left with 80, 000 inr in my pocket. When i analyzed the whole scenario, i came to realize that the teller had intentionally kept me waiting till his accomplice the pick pocketer arrived. When he is sure that he is ready. He gave me the money of 1, 80, 000 inr. Because only the teller knew the exact time i got the money. I request you to order a departmental enquiry into this since it’s of grave concern that somebody who works as teller in the bank is robbing people of their hard earned money.
I am an nri and working in abu dhabi, uae. I have already created a police complaint. But due to lack of evidence police is unable to investigate further. I request you verify the cctv footage of the bank on mar 19, 2016, 10:00 am to 12.30 pm and see why the teller took so much time to issue me 1, 80, 000 inr
State Bank of India [SBI] customer support has been notified about the posted complaint.