[Resolved]  Stayclassy.in — product not yet received

Address:	Ahmedabad, Gujarat, 382315
Website:	www.stayclassy.in

I ordered two cases for iphone 7 plus on 22nd july, 2018. From the very first moment, there were issues with their services. Firstly, i couldn't find my order on their site. With a lot of difficulty, i managed to get hold of the customer care personnel, she then manually changed my order status to processing (She first thought the due amount wasn't paid, even though it was paid via card. This shows their executives have no idea what they are dealing with i the first place.)
Now it's 10 days, there hasn't been any communication and order is still showing as processing on their site. The customer care number is either switched off or busy, never available. I have even raised two tickets, none of which was responded to. This is so frustrating since i have already paid for them. I want the covers asap or will have to complaint to a higher authority!