[Resolved] Stayfit — Customer service

[email protected]

from Madurai, Tamil Nadu

Oct 25, 2016

Address: 560001

I have purchased d 15 crosstrainer from jayanagar 4th block bangalore showroom on 20.10.2016. I have been deceived by th sales person mr. Rakesh regarding the delivery. I told him i will carry the product in my car itself, he said that he will deliver it by saturday but i did not get the product on saturday, he did not turn uo to call and inform me about the delay in delivering it, then he said on sunday, but sunday also i did not get it, then he said monday, after calling him so many times he picked up the call and said it will be delivered by evening but again no response then he said by tuesday within 2 o clock, again no... Now he is telling he will deliver it on thursday... I want to know what exactly is happening.. I am very annoyed and completely lost faith on stayfit company... I am an existing customer and the way they are deciving me i am really pissed off... Very very very bad service and the way he is misguiding me i am totally irritated. Now tell me one good reason why i should by your product.

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Nov 26, 2016

Complaint marked as Resolved

Stayfit customer support has been notified about the posted complaint.

Oct 25, 2016

Updated by [email protected] I have purchased D 15 crosstrainer from Jayanagar 4th block bangalore showroom on 20.10.2016. I have been deceived by th sales person Mr. Rakesh regarding the delivery. I told him i will carry the product in my car itself, he said that he will deliver it by saturday but i did not get the product on saturday, he did not turn uo to call and inform me about the delay in delivering it, then he said on sunday, but sunday also i did not get it, then he said Monday, after calling him so many times he picked up the call and said it will be delivered by evening but again no response then he said by tuesday within 2 o clock, again no ...now he is telling he will deliver it on Thursday... i want to know what exactly is happening..i am very annoyed and completely lost faith on stayfit company... i am an existing customer and the way they are deciving me i am really pissed off...very very very bad service and the way he is misguiding me i am totally irritated. Now tell me one good reason why i should by your product.

Verified Support

Oct 25, 2016

Stayfit Customer Care's response Dear Mr.Kiran,

We sincerely regret the inconvenience caused by our team.My Team is in touch with you and will do the needful.Please acknowledge the same and your delivery will be completed by tomorrow without fail as discussed with you.

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Comments

Uday134

from Hyderabad, Telangana

Aug 21, 2018

Hi, I ve been informed to customer care service for my cross legged trainer, about 2 months ago. they didn't even rly till now .this very bad service expecting from u .please do needful.

herle144

Oct 20, 2021

I have bought thread mill and air bike from stayfit jayanaga bangalore show room but i am not getting service i have made complaint to show room but they given me 2 phone numbers for service but both numbers are not working very poor service so no one should by this co product and i will send this massage on twitter and face book shortly if my issue nor resoved
subramanya
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