[Resolved]  Stayzilla — Cheating the customers

Address:Chennai, Tamil Nadu
Website:www.stayzilla.com

I booked a hotel on 28th may (Saturday) at hotel mercara, coorg. I have made all the travel arrangements like flights and cab. I got a call from stayzilla saying that the booking has been cancelled due to availability constraint and no other hotels are available nearby.

I booked the hotel on 23rd of this month. On that day i saw many hotels were available on stayzilla and makemytrip. But now all the hotels are sold out since its one day left.

I am really disappointed with the person i spoke today and he was literally on a dontcare attitude. This is really disgusting in a hospitality industry. I never expected.

I need justice on this.

Regards,
Uday
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Aug 24, 2016
Complaint marked as Resolved 
Stayzilla customer support has been notified about the posted complaint.
Verified Support
May 28, 2016
Stayzilla Customer Care's response
Hello Uday, We are appalled to know of your inconvenience. We request to inbox your order id fir us to look into it.
-Stayzilla Team
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