[Resolved] Stayzilla.com — Cheated in hotel booking & no refund till date. | |||||
This is to inform you that I had great inconvenience because of cancellation of Hotel Rajveer, Mandvi, Gujarat booking after payment, confirmation and issue of Order no. I was told 2 days earlier that my booking has been cancelled & they suggested alternate booking at almost double the original booking in the same hotel, but since I already had bad experience with stayzilla, I thought that I may face similar situation and lose higher amount of money and did not book through them. I had a tough time finding alternate accommodation due to holiday rush. Also, stayzilla charged extra from my account on my credit card and no one is now attending or answering our calls & mails for refund.The details of refund are : 1) Refund of cancellation of Mandvi booking (Order No.[protected][protected] of Rs.700. 3) Extra amount taken in my booking of Bhug against order no.[protected][protected] Rs.316 ( Taken Rs.1152 against Rs.826) Total refund pending is Rs.700+Rs.316 = Rs.1016. I advise everyone to avoid booking through such fraud sites whose business is to cheat people and then do not refund their due amount. J.P.S.SACHDEV Mobile: [protected] Mail: [protected]@gmail.com Was this information helpful? | |||||
Aug 25, 2016 Complaint marked as Resolved Stayzilla customer support has been notified about the posted complaint. Verified Support May 07, 2016 Stayzilla Customer Care's response Hello sachdevjp, sorry for the incommodious, hope your issue has been resolved.-Stayzilla Team | |||||
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2)No hassle free communications
3)Hurdles in link for payment
4)Calling [protected] is to much costly
5)For your reforms only