[Resolved]  Sterling Holidays — Cheated to member sterling holidays

Member id 1238741
Contact no.[protected]
Stearling holiday is cheater company and it’s policy are charging every day. At the time of taking membership they have charged huge amount of money and every year taking huge amount in terms of ASF from member and providing all services to non member.
Recently I have tried to book sterling Panchgani for august month from website but could not book. So call to customer care and they said booking only open for non member not for member. So why u r charging huge money from member i[censored] do not give services to member.
At the time of taking membership there was no any weekend rule. Now they introduced weekend rule for point deduction . If any one book resort just only one or two night they are debiting three night from account. And telling that i[censored] book in weekend minimum three night debited from account. This is also big cheating with members.
More over previously blue season member could book in red season now they mentioned not eligible in software for blue season people. So they have changed booking criteria. Also this is another cheating.
Also they have many tie up properties where if member want a booking member need to pay advance huge amount of money for food and it is compulsory for member if they want booking. Afterwards taking money they are providing bad quality food. Again a big cheating with member.
I really spent my hard earned money on this membership but it is not worth and company cheated me. Want my money back. Plz help me out and help me to find justice in this case
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Jun 29, 2023
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
May 28, 2023
Updated by yatin12884
I did not receive any response or reply or communication from sterling holidays and status of complain mention mark as resolved. How come this possible? I need my hard earned money back which I have spent on this membership. I want to come out and justice from this fraud and cheating of sterling holidays
Verified Support
May 29, 2023
Sterling Holidays Resorts Customer Care's response
Dear Yatin,

Thank you for writing to us. We hope our executive has contacted you and resolved your concerns.

Sincerely,
Member Relations - Sterling.
Oct 03, 2023
Updated by yatin12884
Hi there
Still the complaint is not resolved. Customer support team making fool to member. Even though six month in advance not getting booking at desired place. Every month weekend they have consider in peak season. So when we will get booking?
I am really fed up with this cheater company. I strongly want my hard earned money back from this company along with maintenance charge that I have paid in my last 6 year to sterling. Also want my membership fees along with interest. So kindly help me out to fight against this layer and cheater company
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    Sterling Holidays Resorts Phone
    +91 44 3357 3300
    Sterling Holidays Resorts Address
    Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
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