Sterling Holidays Resorts — Asking for AAC for a non existing Resort

I had taken Sterling resorts membership way back in early 90's, at that time it was given for 99 years.

As per my agreement they will have to build a resort in Bhimtal, which till date they have failed to do so.

They have been asking for AAC charges from last 5 years for a property that does not exist.

Moreover they did not allow me to book the resort for non payment of AAC, and now they are threatning to terminate my membership.

I have written many mails, have spoken with many agents, however till date there has been no resolution.

As per my agreement if Sterling fails to build a resort in Bhimtaal, they cannot ask for any AAC, and also liable to pay interest for the delay period.

Regards,

Sameer Saxena
Membership ID - 92013
Was this information helpful?
No (0)
Yes (0)
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sterling Holidays Resorts
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    435
    Pending
    15
    Resolved
    226
    Sterling Holidays Resorts Phone
    +91 44 3357 3300
    Sterling Holidays Resorts Address
    Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
    View all Sterling Holidays Resorts contact information