[Resolved]  Sterling Holidays Resorts — Cheat with member

I have recently tried to book for sterling Panchgani for august month but could not book from website though it was mentioned booking open. Then I called customer care and I came to know booking not open for member only open for non member. They are charging large amount of money for membership and ASF as well and booking priority are giving to non member. Really they are cheater
Moreover, they have open new rule that in weekend booking they are charging for three night even E booking made for 1 or 2 night. At the time of taking membership this rule was not there. This is also second cheat to member
Also, previously blue season member could book room in red season as well by giving red season point but now they changed rule and mentioned blue season member can not book in red season. This is also cheating with member
In many of resort they have tie up property. Food is mendatory to get in the resort by paying advance money if any one want to book in tie up resort. Even after paying huge amount of money service snd food quality getting in poor condition and not up to the mark. By this way they are taking huge amount of money from member and giving more services to non member even in cheaper rate. By this they are again cheat with member.
All the time member try to book but not getting space in desired dates and non member are getting even a week before. So taking money from members and giving services to non members
Also in covid situation no body were able to travel and sterling all resorts were closed as well around a more than year but they did not extend any nights or points for one extra year than the normal year. How came they did not extend any extra year as government given a lock down? This is also cheating with member

Plz be help me out in this case as I have spent large amont of hard earned money on this.I want my hard earned money back and justice against sterling holidays
Need justice in this case
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Jun 29, 2023
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
May 28, 2023
Updated by yatin12884
As none of sterling person contact me and status mentioned mark as resolved. How come possible? Plz help me out to get my hard earned money back from fraud company
Verified Support
May 29, 2023
Sterling Holidays Resorts Customer Care's response
Dear Yatin,

Thank you for writing to us. We hope our executive has contacted you and resolved your concerns.

Member Relations - Sterling.
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