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Sterling Hospital Complaints & Reviews

www.sterlinghospitals.com
1
Updated: Apr 6, 2024
Complaints 53
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7
Unresolved
46
So far, so good. Sterling Hospital is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Sterling Hospital will keep up the work and continue to help more customers with their concerns even better 🤝
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Sterling Hospital reviews & complaints page 2

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A
Amit 1919
from Ahmedabad, Gujarat
Feb 17, 2021
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Subject Regarding Mediclaim Staff & Doctor

Address: Divyam Consultancy

Dear Sir,
Its Very bad Experience Regarding Mediclaim Staff As well Doctor not Supported cheat to the Patience and even not proper tone to talk
Even Doctor Says he is not ready to Operate the Patience After 3 days working..
Very cheap Activity Done by the Doctor and Staff
Hope sir it will not Happen to other Patience
Thanks for

Yours truely
Amit Mehta
(Advocate)...
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R
Ranvijaysinh jadeja
Sep 13, 2020
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Complaining about covid 19 detection and worst service after test positive

Address: Sterling hospital, near nanavati. Chowk, rajkot

My uncle name deepsinh vadher admited in sterling rajkot for urine problem and consult with urologist sh. Jha sir,
Before treatment they done covid test and repot found positive. So they denied to treatment of my uncle and said if you want tratment please submit 2 laks in advance and take treatment in our another branch otherwise you may go.
There is cashless treatment available for Tata chemicals employees they have to arrenge...
+4 photos
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M
mpmehul
from Veraval, Gujarat
Sep 2, 2020
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No Parking, Very Bad House Keeping, Time is Nothing for them, Patients and their Relatives are Animal for Hospital

Many things to say about Your Hospital Before spread the Proofs on Social Media, But dont have enough time to Right all these here...

You Can Contact me on

+[protected]
[protected]@gmail.com...
+1 photos
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K
kalpeshbhai patel
Jul 22, 2020
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Television is recharge

I want inform 22.07.202 morning to evening but not solve i am patient not other time spent device so please as soon as solve my qury...
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B
Bhavesh Lakhisarani
Jan 28, 2020
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complaint against doctor anoop gupta

Address: Ahmedabad, Ahmedabad, Gujarat, 380052

My uncle mr. Raju lakhisarani was taken to sterling hospital memnagar on sunday 26th january 2020. On conducting ecg we found he had heart attack. Hospital staff called dr. Anoop gupta and informed about case. Dr. Anoop gupta blatantly told them on the phone he will come only if he is allowed to do angioplasty after angiography. Else he would not come at all.in times of crisis when people depend on hospital and doctor to save lives of our...
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V
vatanpp
Jan 27, 2020
Aug 29, 2023
This thread was updated on Aug 29, 2023
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money making machine without humanity

Address: Vadodara, Gujarat

My mother was admitted in icu for over a month for asthmatic condition. She was put on life support for her stay and they let you see her total 5 minutes or less in 24 hours. You are seating outside in waiting area all day. The doctors were totally unprofessional talking street language when you ask anything. They were charging rs 40000 daily. My mother condition was not improving at all with any medication and treatment given. So i requested...
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J
jayu0206
from Delhi, Delhi
Sep 24, 2019
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change of estimation for surgery

Address: Bharuch, Gujarat, 392001

I have visited sterling hospital, ahmedabad for surgery of my mother. Sterling hospital has shared estimation for surgery as 1.8 lac. I have booked appointment for the same.

Before a week of admission, a call is received from sterling hospital that their rates are revised and now new estimate is 2.57 lac.

I have informed that my appointment is already booked and how anyone can change the rates after finalization...
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N
niraj_vara
from Ahmedabad, Gujarat
Jul 24, 2019
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imposed extra day icu charges

Address: Sterling Hospital Rajkot, Rajkot, Gujarat

My father admitted on[protected] after 4 pm in icu and shifted to the general ward on[protected]. Normally hospital room rent and discharged time 12 to 2 pm. Accordingly, the icu room rent and other charges should be 2 days but here hospital charged 3 days icu room rent and other related charges. (Approx. 30000/day icu charged). Here hospital imposed an extra day charged which is approx. 30000 rs.in hospital doctors also visit/consult in...
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D
Dixit Sondhra
from Jetpur, Gujarat
Apr 21, 2019
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refund of extra sum paid in my bill not received

Address: 19A, Chandralok banglows, Ahmedabad, Gujarat, 382443

Ipn 1181756 son of dixit sondhra,
Final bill date 01.02.2019

As per sterling hospital mou with insurance company. Sterling will give a discount of 10%. And not charge the same to patient in the bill. And i was told it will be refunded after full settlement of bill by the insurance company. But after full settlement of bill and not after almost 3 months and approx 100 call's and communication. I have still not received...
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J
Jaypal Chudasama
from Surat, Gujarat
Jan 29, 2019
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very worst housekeeping and bad condition of toilet and washroom.

Address: Rajkot, Gujarat, 360007

My brother admitted in sterling hospital rajkot for surgery.

For surgery he admitted in general ward without conforming with us as we have maa amrutam card.

Very worst situation of toilet of general room i can not even share the photos.

There is no any soap or hand wash bottles even there is no hot water facilities for general ward.

One good thing also there as they are providing...
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A
Azaz Hussain
from Bengaluru, Karnataka
Jan 15, 2019
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poor service

Address: Kolkata, West Bengal

Pathetic service to the patient. Wheel chairs are not available neither trolly to carry the patient.

Everyone questions each other where the trolly and wheel chair is.

Patient had to wait 20 to 25 mins to come out of the ot just because the wheel chair is not available.

At the time of discharge again we had to wait for 30 mins.

Such a worst and slow service....
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A
agrsp
from Surat, Gujarat
Dec 7, 2018
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md doctor not give much response

Address: Vadodara, Gujarat, 390007

Vadodara Gujarat Sterling Hospital MD Doctor Mr. Manoj R. Mehta is responding to me as a patient and continuously taking on his Mobile and see my reports with discuss with his phone and tell me reports is Ok and you can leave.

I am done my Blood Report sense Morning and wait for my reports and conclusion, but Doctor not give me 2 minutes also.

So Please make action against this doctor and save Life....
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K
Kiran Harwani
from Vadodara, Gujarat
Jul 7, 2018
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poor and rude response by management authority

Address: Ahmedabad, Gujarat

My guardian was admitted on 2july 2018 and planned for surgery by Dr Hitesh sir very good person he is so we came here but after 2 days of surgery patient was feeling uncomfortable we requested for stay of two persons but they deny as per the rules of hospital but they were talking very rudely and will never refer any patient again here for treatment due to rude replies by management authority specially night in charge Mehul Bhai at 12 pm...
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B
Bony Sara
from Surat, Gujarat
Feb 6, 2018
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admission charges regarding deduction amount in cashless claim - patient-bharat kumar p. saraiya - ip no - 89661

Address: Vadodara, Gujarat, 390007

We have taken cashless treatment from: sterling hospital. Vadodara. The hospital is net wokr hospital list in star health & allied insurance. The treatment was given by on call doctor dr. Munish shah (Plastic surgeon). Who will not come for post treatment like. Open stitches & dressing. They call me at his private clinic and taken charges of rs:2500/- + like rs:400/- for medicine.& also sterling hospital. Vadodara. Was taken charges as admin...
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A
Ameet1492
from Coimbatore, Tamil Nadu
Jan 20, 2018
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cashless process charges taken from patients

Address: Ahmedabad, Gujarat, 380015

My father and mother admitted in 411room no. I have informed yesterday hospital for cashless process. I have filled all forms at the time of admission. Today now they are sending all papers to tpa md imdia. Now they are asking for 300 charges for processing. It is openly loot with patients. It is not a question of rupees. There has been board for patient to inform charges. Even at the time of admission they are giving 3 forms for cashless...
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I
Iqra Crafts
from Jamnagar, Gujarat
Jan 13, 2018
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poor bathroom conditions

Address: Kutch, Gujarat

This complaint is about the gandhidham branch of sterling hospitals.
Main complaint is about the toilet conditions which are very bad for such a famous hospital, toilets are dirty very unhygienic and the commodes are very dirty i am writing this complaint but i wont know if this will be taken care of.
Staff is good but still the toilets are dirty...
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S
Saga1202
from Silvassa, Dadra and Nagar Haveli
Dec 12, 2017
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careless and rude approach by management

Address: Ahmedabad, Gujarat, 380052

My mother was admitted in sterling hospital ahmadabad for an operation. After few days of the operation, she had complained of pain at the site of the stitches. Later on the treating doctor told us that she needs to be taken to higher center for further treatment as they were not able to cure her. They asked us to take my mother to a specified hospital at mumbai. They asked us to discharge her from the hospital as soon as possible. The doctors...
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J
jot Panwar
from Ahmedabad, Gujarat
Oct 20, 2017
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hospital charged money even after 100% approval of insurance

Address: Vadodara, Gujarat, 390007

Dear sir,
My name is jot singh & i am working as plant manager with venture lighting (An american multinational company)
I had ported my family policy of four members from icici lombard to apollo munich this year.
Two days back my son got operated for appendicitis at sterling hospital vadodara (A hospital with apollo munich network) as per following detail
Name :-yatharth policy no[protected]
I would...
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P
Pratheesh7
from Dahod, Gujarat
Oct 20, 2017
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negligence of duty

Address: Vadodara, Gujarat, 390007

A pulmonologist named amit dave, on 15th of this month during his night round came to our room and started to check for a vein on my dad's hand and as i asked him if the hair on his hand has to be shaved before the procedure. Then he immediately reacted in a strange manner and asked if he should shave it or not and immediately he rushed out saying he won't do it. He even said "jo karna hai karlo main nhi karunga, jisko complaint karna hai...
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A
Ankur v sheth
from Rajkot, Gujarat
Sep 29, 2017
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treatment not started after admitted patient

Address: Vadodara, Gujarat

My mother jyotsnaben admitted at sterling hospital vadodara on 29th sep 2017 at 11:30 to 12:00 o'clock. But till 6:00 pm treatment not started by your department. Then i contact to ipd four times. But no any responce from them. I want to know why should treatment was not started till 6:00 pm. It is extreme careless. There is no any emergency but what should be happen if emergency patient is admitted.
Thanks,
Ankur v shethbr...
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