Steve Madden India Complaints & Reviews

I bought a pair of Lyons tan leather men shoes from infinity mall malad over a year ago. The tan leather has started to peel off. Paid ~ INR.6500 for the pair and have barely used it. Cant use is anymore more cause they look terrible with the leather peeling off from everywhere.

Where and to whom can I complain to Steve Madden about the same....

Dear Sir/ Madam,

I have bought a show from Phoenix Mall, Pune city India. Within 4 months time i have noticed that stitching is getting out, It was in fresh stock. After noticing i was in my business work so unable to visit the store immediately. Yesterday i visited the store and communicated the same with them, they said we can not give you replacement because you have used show more. If a person is buying thing of approx...

I purchased this watch somewhere in october 2018 from flipkart, this was manufactured by nes jewelry inc as can be seen from the desrcription. It was less than 2 months or so, that it's strap colour started to fade from gold to black 😑 soon i realised that the band material is not metal, but copper. Also the dial color is fading from gold to white. I need to replace this, it has 1 year domestic warranty....

Hi,

This is to bring to your notice regard to delivering a wrong size shoe to me followed by many request to exchange there is no response.

I had bought 2 shoes out of which one shoe was delivered to me with wrong size at steve madden (Phoenix market city, bangalore), gaurav is the executive from steve madden which i am in touch last 2 months. He is very unprofessional and not friendly at all to address my concerns.br...

I am trying to exchange a steve madden shoe that i purchased from your store at ambience mall, gurugram, haryana on 27th jan 2019.

I was given a size 11 shoe, whereas my shoe size is 10. Upon discovering the error at home i brought the shoe back to the showroom

The salesman has been promising to get the shoe exchanged for the last 10 days all he does is make vague excuses.

I still havent got my...

I bought a pair of steve madden combat boots (Leather) from a steve madden store. After using them i realised that one of them is fake because they behave differently.
I am not a leather expert but this is very obvious because when i polish the boots one of them absorbs the polish while the other remains shiny.
For spending rs. 10, 000 i feel so ripped off. Is this what they came here to do from a different company? To rip off...

I am disappoint that i got 2 pairs of steve madden on 24 nov 2018 at delhi airport and the sole material started peeling of after just one day o[censored]se of the model - delicious attached is the photo.

The other pair - posyy, got so loose after one day's use that there is no grip on the feet and slips out.

The flats are very expensive and this is not the quality expected from a reputed brand like serve madden.br...

Sir

I had purchased a shoes on 17/09/18 and the stones came out in just a single use. When I complained in the store they outright rejected my grievance and told they can do nothing . I cannot use the shoes without the stones. It seems to recur every time I use .

Kindly tell me a way out as I had spent my hard earned money buying it. If possible I would like a replacement and would not like to pick the same...

Two months have passed still waiting for my order yet not received, if a reputed company does not respond to the customers then in future we have to think will placing orders. Kindly refund my money or arrange the product reach me at soon as possible. When the order takes that long time then you have inform the customers that it's going to take time.
Thx
Iqbal...

I visited your store in ambience mall vasant kunj, one of your sales boy ordered gonzo grey block heels (6) vide order id fy[protected] as same was not available in the store but the same was available online and could be ordered by them only. So he ordered one for us on 50% discount as that was last pair left. Order got completed and it is been told that we will receive the same in
To three days. But to my surprise that after...

I had purchased a footwear of steve madden on 15.02.2018 from shopper's stop, fun republic mall, lucknow, india. On wearing it for the first time for work, the sole of both the moccasins has just came out in wearing of not even 2 hours. I would really want you to take this matter as a serious concern because this is not acceptable from such a brand.
In case of any further issue or query.
I have the bill and the moccasins in...

Please do not order anything at the steve madden india online site. Their live chat is disabled, the contact number is invalid and mails to their support id go unanswered. They have effectively swindled me out of the money i paid for a show i order from the website a week ago. There has been no change in the status of the order and as mentioned above there is no way of contacting steve madden india for updates. The site also does not provide...

I brought a shoe in march from phoenix market city, bangalore. The customer service provided by the employee was pathetic as he convinced me to buy shoe by giving false promise like "material will get extended after 2 3 use".
I have spent rs6500 on the product and every time i wear it gives me shoe byte. What is the use of buying so costly and branded shoe like steve madden when it can't give me the comfort. I am very disappointed...

I had purchased a pair of flats from amazon and after some months the flats have started to tear from the ends, i have hardky worn them for 3or 4 times. I had complained about it to amazon but they told me to contact the manufacturer. I have been calling your customer care but nobody cares to respond. With such prices atleast the quality shouldn’t be compromised. Please let me know if my shoes are covered under your warranty. I had purchased...

I bought the following item from amazon

Cognac women's tote bag
Order date
07-apr-2017
Order #
[protected]
Order total
5, 774.00 (1 item)

In less than 2 months this expensive handbag bought has started peeling off from the base and also has developed cracks. I am attaching pictures proving the same. Kindly let me know how to proceed in this matter. I am very disappointed...

Hi,
I had purchased a pair of Boots on 4-Jan-15 from Steve Madden store in DLF Promenade Vasant Kunj. When I had purchased those boots I was not informed about any precautions to be taken for it care. However in these winters I found that soal of these boots have started to crack down whereas at the time of purchase I was informed that it is a wooden soal and it won't break down ever. When I contacted another store of your at Pacific...

Hi .. I bought a pair of shoes from Jabong, Steve maiden esperdillas..I want to bring it to ur notice that the product is not ok at all...the sole of the product is too hard every time I wear it its causing me pain in my entire legs.. I informed this thing to jabong to either give me replacement or refund but they are not complying..what shall I do..it's a request at least give a replacement if not refund...

Hi,

I recently bought these boots (about 15 days back) from Mall of India, Noida and i wore them on my vacation to london for about 9 days.

The boots(Brown coloured Dessyy) were from the fresh stock and worth INR 7499.
they have started peeling off. the brown thing which is supposed to be leather is come out from each pair.

the quality as expect was really poor and disappointing.
i...

I have bought shoe for 12k .I have problem with its inner lining in the shoe whichis too hard that the back side of my foot was wounded badly.
I show it to the manager, he fixed the jelly tape in the harder part and he told me to charge for the same.
What the hell man... you are..
My foot got wounded and you are asking for extra charges for that tape when I have already spent such an amount on the shoe.
Such an...

I have bought strve maiden p heaven footwear with customer name-kavita khera and customer i'd 6000277 from vasant kunj outlet with cin no. U51900mh2007plc174470 and tin number-#[protected] in rupees 2999 on 6 july 2016. The footwear sole reared completely. My footwear damaged and i have been informed it has 6 months warranty.
Please exchange. I am trying to contact the outlet on the given landline number no body is taking the calls....