[Resolved] Street Style Store — 3 months and haven't received my product yet

Viola Lewis

from Hyderabad, Telangana

Address:	New Delhi, Delhi, 110088
Website:	streetstylestore

My friend had placed an order of shoes on 19th August and the size wasn't correct so I asked for an exchange of the correct size. On 2nd September the order was returned and since then I haven't received my product or refund. All I get is that keep patience your will receive your product but I don't see any of it happening. It's almost going to be 2 months. I want a refund but they say it's not in their policy. I need help either to get my shoes or the refund money.

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Nov 24, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2016

Street Style Store Customer Care's response Hi Lewis,

Please accept my sincere apologies for the inconvenience caused by the unintentional delay in delivery.

I went through your compliant and access the order details of 885611 and came to know that the replacement order 946837 has been shipped on 18/10/2016 from our end and it will be deliver to the provided address within 3-5 days. You may also track the status by going to the link http://onlinexpress.co.in/form/track-shipment/ and using your tracking ID: OEHP0S10021.

Kindly share your concern at sss.[protected]@gmail.com so that we can look into the matter and resolve
the issue up-to your satisfaction.

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently