[Resolved] Street Style Store — About wrong product shipped

daljeet91

from Delhi, Delhi

Address:	New Delhi, Delhi, 110060
Website:	street style store

Myself daljeet kaur with email address -daljeet.[protected]@gmail.com
I ordered shoes but got wrong ones with different colour ..that was not the same which were shown in d pic nd even heels colour is totally different ..
the colour was dark and it is totally light colour and heels inthe pic was blackish brown but i got the shoes with loght brown colour with wood (lighest brown ) heels which is totally out of match ..
So plz let me get wright nd same product which i ordered and sme colour shown in the pic ...or return my cash ..

+3 photos

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Nov 26, 2016

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Street Style Store Customer Care's response Hi Daljeet,

You may initiate the exchange for the order 1024509 by following the below process and once the products are received in the warehouse, we'll dispatch the replacement order having different products as per your selection of the same amount:

Now, you may initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

When you follow the mentioned steps, your pick up will be arranged and it'll be attempted in next 2-4 days.Once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

If there is anything else, do let us know at sss.[protected]@gmail.com. We'll be happy to sail you through.

Thank You
SSS Resolver

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