[Resolved] Street Style Store — black full sleeve top with mini skirt | |||||
Hi my name is jenifer. I ordered "black full sleeve top ith mini skirt". I mailed you 15/10/2016 "i had requested for exchange of different size of same product. My purchase order number - 973967 (Date - 24/09/2016) My exchange reference number - dyjwdqtom (Date - 30/09/2016) I can't see any good progress in what i have ordered for. Order id : dyjwdqtom" On 19/10/2016 I got mail from karan bhatia ([protected]@streetstylestore. Freshdesk.com) "hi jeni, A good note for you as with this mail your exchange process starts for order #973967. Before we proceed, some technical information for you here. With the end of this mail, we will initiate your pick up of the products. The pick-up will take"3-4"working days. Once product is picked up from your address, you may revert us on the same email confirming that the pick-up is done. “jeni", this is how the whole process will go and we understand this is little complex. Please be patient and we will do our best to conclude it smoothly. Note: since the courier used for reverse pick-ups is a third party service we request you to collect proof of acceptance slip from the courier guy. This will serve as evidence that the goods were picked from you. Exchange team Streetstylestore.com " I wrote one more time on your help desk but no reply by your side. I am requesting final time to give best response & return my order as i require (Change in size). I have received receiptfrom Courier :- nuvo ex reverse pickup sheet Courier guy name :- jayendra ghadiyali Customer copy number :- awb:sss0015800 Date of pickup :- 20/10/2016 Branch :- surat. Order number :- 973967 Qty :- 1 nos. Product description :- black full sleeve top with mini skirt. Reason for return :- need exchange in size If my problem dose not solve within 10 days from now, then i will leave your bad review on every social media & i will go to consumer court. I or others are not responsible for your losses. For more details contact me on Khushroo [protected] Was this information helpful? | |||||
Oct 26, 2017 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. Verified Support Sep 12, 2017 Street Style Store Customer Care's response Hi Jenifer, Greeting of the Day, Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service. Would like to inform that towards your order credit note has been given for future shopping. if future kindly share your concern on below mention email id. sss.[protected]@gmail.com | |||||
2 Comments | |||||
Comments
I have placed the order on 26th July, and now it is almost a month I have not received any follow up with regards to the product. This is highly disappointing.
Order no: MNWXOKLJJ
There are numerous requests dropped on their website, but they did not revert back. Please revert on priority basis.
Order no: MNWXOKLJJ
There are numerous requests dropped on their website, but they did not revert back. Please revert on priority basis.
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+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
I have pleased one order from SSS LIFESTYLE STORE on 16th August 2017 still i did not receive any confirmation regarding order delivery, Kindly look into my issue and resolve it fast.
Customer Name Sumita Gantayat
Contact Number - [protected]
Order reference - #1722386