[Resolved] Street Style Store — Defect in the product received but no return processed after 15 days | |||||
Hi, This is to notify that I have ordered 2 things from SSS store for the first time.The dress purchased( order No #958444) had defect in the zip and the bag ordered was exactly different from the picture being displayed(instead of golden beads being displayed it had white beads).I had requested for return but after 15 days of delivery also mu requested has not been processed The bag I have received (Order No #958406) is not even close to what was being displayed on the website. I even tried to reach the number provided by the company on the website but no response was received.Multiple mails have been sent since then but no one from the company replies on the queries. Request you to please take this on priority and either return the shipment or refund the entire amount with the delivery charges. Thanks Was this information helpful? | |||||
Nov 8, 2016 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. Verified Support Oct 08, 2016 Street Style Store Customer Care's response Hi Surabhi, We sincerely apologise for this inconvenience. Your order 958406 pick-up request for exchange has been manually registered and the order will be picked-up within 2-3 working days. Once the product is received in the warehouse, replacement order having a fresh piece of the product will be dispatched. Also, bag order 958444 pick-up request for exchange has been manually registered and the order will be picked-up within 2-3 working days. Once the product is received in the warehouse, replacement order having a different product of the same amount will be dispatched. If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com Thanks, SSS Resolver PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently. | |||||
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